Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#717150January 10, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000290January 8, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE DIES, ENGINE FAILED WITHOUT WARNING 15 TIMES, OCCURRED THRU RANGE OF STOPPED/IDLING TO GET ON INTERSTATE AT 75MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784414January 7, 2000
STEERING: STEERING WHEEL/HANDLE BAR
THE VISCOUS COUPLER IN THE STEERING SYSTEM FAILED ON TWO OCCASIONS AND WAS REPLACED, DEALERSHIP STATES THIS IS A FREQUENT PROBLEM WITH THE FOUR WHEEL DRIVE VEHICLE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717023January 7, 2000
POWER TRAIN:DRIVELINE, POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVESHAFT AND YOKE ARE DEFECTIVE IN THE JEEP GRAND CHEROKEE. THIS IS A KNOWN PROBLEM TO CHRYSLER AND THE REFUSE TO FIX IT. I PAID OVER $39000 FOR MY VEHICLE, AND I'M CONVINCED THAT IT IS NOT SAFE AT HIGHWAY SPEEDS. THERE ARE SEVERAL CLASS ACTION LAWSUITS UNDERWAY AGAINST JEEP FOR THIS SAME PROBLEM. THEY HAVE EVEN SET UP COMPLAINT FORUMS IN SOME AUTOMOBILE REVIEW WEB SITES. I WOULD APPRECIATE ANY HELP YOU MAY BE ABLE TO PROVIDE IN THIS MATTER. CHRYSLER KNOWS OF THE PROBLEM BUT AFTER 4 SERVICE ATTEMPS THEY CANT FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717028January 7, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
1ST OCCURRENCE - PLACED VEHICLE IN PARK ON A FLAT PARKING LOT, REMOVED KEYS, AN DWENT INTO RESTAURANT. APPROXIMATELY 30 MINUTES LATER, WAITRESS ASKED IF ANY OF US DROVE A NEW JEEP, JEEP ROLLED APPROXIMATELY 2 FEET OUT OF THE PARKING SPACE. GEAR SHIFT WAS FOUND IN DRIVE. HAVE WITNESSES. 2ND OCCURRENCE - PLACED VEHICLE IN PARK ON LEVEL PART OF DRIVEWAY, REMOVED KEYS FROM IGNITION, REMOVED PACKAGES FROM THE REAR OF THE VEHICLE, CLOSED HATCH, WENT INTO THE HOUSE, IMMEDIATELY WENT BACK OUTSIDE AND VEHICLE WAS NOT IN DRIVEWAY. VEHICLE ROLLED OUT OF THE DRIVEWAY, ACROSS THE STREET, DOWN A 75 FEET ENBANKMENT INTO A CREEK. DO NOT KNOW HOW MUCH DAMAGE VEHICLE INCURRED. CRYSLER REFUSES NEGLIGENCE DUE TO NOT HAVING EMERGENCY BRAKE SET. CRYSLER WANTS MY INSURANCE TO PAY FOR THE DAMAGE. GEAR SHIFT MOVES WITHOUT PRESSING RELEASE BUTTON AND KEYS ARE REMOVED FROM IGINITION. I HAVE THIS DOCUMENTED ON VIDEO, AND I HAVE SEVERAL WITNESSES. VISITED SEVERAL JEEP DEALERSHIP IN KANSAS CITY NOT ONE EMERGENCY BRAKE WAS SET IN THIS PARTICULAR VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#717031January 7, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE HAS SUFFERED FROM WARPED ROTORS WHICH WERE REPLACED TWICE ON THE FRONT AND ONCE ON THE REAR. NO PROBLEMS SINCE 12998 MILES. BUT I CONSIDER THIS TO BE DUE TO POOR QUALITY. MAIN ISSUE REOCCURRING ,STALLING PROBLEMS WHILE STOPPED IN DRIVE. VEHICLE HAS BEEN IN THREE TIMES FOR CHECKS TO THROTTLE BODY (CLEANED AND ONCE REPLACED), SOFTWARE REVISIONS AND OTHER SETTINGS, BUT STALLING CONTINUED TO MANIFEST ITSELF. HAS STALLED 3 TIMES IN THE LAST 3 WEEKS. CONTACTED DAIMLER CHRYSLER WHO KEPT REFERRING ME TO THE DEALER. BUT AFTER MULTIPLE VISITS I HAVE NO CONFIDENCE IN THEIR ABILITY TO ADDRESS THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716956January 6, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I AM AN OWNER OF A 1999 JEEP GRAND CHEROKEE LIMITED V8. I HAVE ENCOUNTERED MANY PROBLEMS WITH THIS VEHICLE BUT SOME HAVE ALREADY BEEN RESOLVED UNDER MANUFACTURER'S WARRANTY. A COUPLE PROBLEMS STILL EXIST THOUGH. ONE MAIN PROBLEM IS THAT MY VEHICLE OCCASIONALLY STALLS OUT ON ME AT RED LIGHTS. IT IDLES VERY SLOW (@400 RPM) AND THIS IS USUALLY WHEN THE VEHICLE FAILS ON ME. I'LL LOSE POWER TO THE TRANSMISSION, BUT ALL THE ELECTRICAL ITEMS WILL STILL WORK, SUCH AS THE RADIO AND HEATER. WHEN THE ENGINE DIES OUT, THE CHECK ENGINE AND AIRBAG LIGHTS WILL DISPLAY. THIS PROBLEM HAS BEEN BROUGHT TO THE ATTENTION OF TWO DEALERSHIPS BUT HAS NOT YET BEEN RESOLVED. ANOTHER PROBLEM I HAVE IS THAT I WILL FEEL A BIG CLUNK WHEN I AM ACCELERATING, USUALLY WHEN I FIRST START TO DRIVE OFF. THE SECOND TYPE OF CLUNK I FEEL IS WHEN I PUT THE VEHICLE IN REVERSE TO DRIVE. I WILL FEEL A BIG BANG LIKE SOMEBODY HAD HIT ME FROM BEHIND. THIS WILL SPECIFICALLY HAPPEN DURING THE SHIFT FROM REVERSE TO DRIVE. THE THIRD PROBLEM I ENCOUNTER HAPPENS WHEN I HAVE MY HEATER ON. I WILL HAVE THE CONTROL SETTINGS SET @80'S AND THE AIR CONDITIONER WILL OPERATE. I DO NOT HAVE THE SETTING AT DEFROST MODE. IT IS IN REGULAR MODE AND WHEN I WANT THE HEAT, THE AC PLUS THE HEAT WILL TRIGGER. I WOULD GREATLY APPRECIATE IT IF THESE PROBLEMS WERE LOOKED INTO. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854740January 5, 2000
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THREE ENGINE MOUNTS BROKE OFF, CAUSING THE ENGINE TO DROP AND CAUSED A CRASH. ALSO WHEN FILLING THE FUEL TANK, GASOLINE SPILLS OVER DUE TO A DEFECTIVE FUEL FILLER TUBE WHICH MAY CAUSE A FIRE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#716897January 5, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, STRUCTURE:BODY:DOOR
1) DIFFERENTIAL RING & PINION GEAR FAILING. CAUSES SIGNIFICANT PULSATION/VIBRATION, MOST SEVERE AT 50-70 MPH. HAS WORSENED OVER PAST MONTH. AWAITING REPLACEMENT (2) WHILE ACCELERATING, TRANSMISSION SHIFTS BACK AND FORTH BTWN 1ST AND 2ND 2-3 TIMES TIMES BEFORE FINALLY SETTLING INTO 2ND. (3) 4WD TRANSFER CASE VERY HARD TO GET INTO FULL TIME 4WD. ALSO, VERY HARD TO GET OUT OF ANY 4WD MODE (BACK TO 2WD). INDICATOR SHOWS 2WD MODE WHEN TRUCK STILL IN 4-WD, REQUIRES VIOLENT REVERSING TO GET OUT OF 4WD. (4) LEFT REAR DOOR INTERIOR VINYL PANEL HAS COME APART TWICE, REPAIRED BOTH TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716898January 5, 2000
UNKNOWN OR OTHER
DRIVING ALONG NORMALLY, ALL OF A SUDDEN MY WIFE FLIPPED OUT ON ME FOR NO GOOD REASON. STOPPED THE JEEP. SHE GOT OUT. SAID SHE WAS LEAVING ME AND THE KIDS. NOW UNABLE TO LOCATE MY GIRLFRIEND. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#716932January 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE HAD THE FOLLOWING FAILURES: FUEL GUAGE/ BRAKES (3) TIMES/ENGINE MOUNT, AND WATER PUMP, BROUGHT THE VEHICLE IN (5) TIMES BEFORE THEY FIXED THE TRANSMISSION, REAR WINDSHIELD WIPERS QUIT WORKING, AND THEN RESTARTED. ALSO CD PLAYER DIED. IS THIS A LEMON? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550727January 4, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER SIDE DOOR HINGE BROKE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558738January 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKE ROTORS CRACKED AND FELL OFF RESULTING IN BRAKE FAILURE WHICH CAUSED VEHICLE COLLISION AND INJURY TO CONSUMER, RECALL (00V-136) WAS NOT COMPELETED PRIOR TO ACCIDENT AND CONSUMER IS REQUESTING REIMBURSEMENT FOR DAMAGES. *CJ
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#784398January 3, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CRANK SENSOR FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550183January 3, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
NOT DEPLOYMENT OF AIRBAG AND FAILURE OF SAFETY BELT TO RESTRAIN THE DRIVER DURING AN ACCIDENT RESULTED IN A BROKEN STERNUM, CHEST, NECK AND LEG TRAUMA. NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#716785January 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE EXHIBITS A DANGEROUS LEVEL OF SIDE TO SIDE SHUDDER AS WELL AS A NON-LINEAR DECELERATION WHICH MAY RESULT IN WHIPLASH WHEN EVENLY APPLYING BRAKE PRESSURE. THE DESCRIPTION OF THE PROBLEM IN JEEP TSB 05-03-98, "MINOR BRAKE PULSATION" IS A GROSS UNDERSTATEMENT. THE LEVEL OF SHUDDER MAY RESULT IN LOSS OF VEHICLE CONTROL, ESPECIALLY WHEN DECELERATING FROM HIGHWAY SPEEDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716787January 3, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TOTAL TRANSMISSION FAILURE. NO HELP FROM CHRYSLER. DEALER LED US TO BELIEVE THAT CHRYSLER WOULD HELP WITH REPAIR SINCE IT WAS SO CLOSE TO WARRANTY, BUT THEY REFUSED TO COVER ANY PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716812January 3, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
APPARENTLY, THERE WAS A RECALL OF CERTAIN 1997 VEHICLES FOR THE FUEL SENDING UNIT AND THE BRAKE SYSTEM HAS HAD THE POWER BOOSTER REPLACED ANOTHER TIME BY THE PREVIOUS OWNER. RECALL 97V194000.002. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854610January 2, 2000
SERVICE BRAKES, AIR:DISC:ROTOR
99 V 340 000/FRONT BRAKE ROTOR: REACLLNOTICE RECEIVED, BUT VEHICLE HAVE BEEN EXPERIENCING ON-GOING PROBLEM WITH EXCESSIVE WEAR OF FRONT ROTORS; FROM 23,000 TO PRESENT OF 93,000 FOUR SET OF ROTORS WAS REPLACE, BEFORE RECEIVING MFR. RECALL NOTICE. DEALER NOTIFED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716735January 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING DOWN THE HIGHWAY AT APPOX. 65 MPH I BEGAN TO APPLY THE BRAKES, THE ENTIRE VEHICLE AND STEERING WHEEL SHOOK VIOLENTLY. THIS CAME WITHOUT WARNING, AFTER A FEW GENTLE PUSHES ON THE BRAKE IN THE NEXT FEW MILES THE SHUDDER WAS LESS VIOLENT. IT NOW FEELS AS IF THE ROTORS ARE WARPED, I HAD THE ROTORS TURNED AT 6500 MILES AND NOW IT SEEMS AS THEY ARE WARPED AGAIN. IN RECENT DAYS I HAVE BEEN CAREFUL TO NOTE THE VEHICLES BEHAVIOR, IT SEEMS THAT AFTER 5-6 STOPLIGHTS OR BRAKING PERIODS IN QUICK SUCCESSION THAT THE NEXT FEW STOPS ARE ESPECIALLY VIOLENT, AND THEN A FEW STOPS LATER IT GOES AWAY. THE VIOLENT SHAKING IS STRONG ENOUGH TO CAUSE PROBLEMS AT HIGHWAY SPEEDS, I AM NOW CONFINED TO <45 MPH UNTIL THE VEHICLE IS INSPECTED NEXT WEEK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee