Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#715336November 28, 1999
VEHICLE SPEED CONTROL, POWER TRAIN:DRIVELINE:DRIVESHAFT
AT 67MPH(65-70) JEEP VIBRATES - NOT CORRECTED BY TIRES, DRIVE SHAFT, REAR DIFFERENTIAL, OR 2 TRANSFER CASES. DEALER DOESN'T KNOW HOW TO FIX. ALSO CRUISE CONTROL NOT WORKING PROPERLY. TACH JUMPS WHILE CRUISING EVEN ON FLAT LAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715326November 27, 1999
VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO FILL GAS TANK, GAS FREQUENTLY SPILLS OUT WHEN TANK IS FULL WITHOUT KICKING OFF AUTO-SHUTOFF FEATURE OF NOZZLE. ON ONE OCCASSION, WITH THE TANK NEARLY EMPTY AND THE NOZZLE PROPERLY INSERTED INTO TANK, GASOLINE IMMEDIATELY FLOWED OUT OF TANK AND ONTO GROUND WHEN PUMPING BEGAN. AGAIN WITHOUT SHUTTING OFF AUTO-SHUTOFF FEATURE OF NOZZLE. ON NUMEROUS OTHER OCCASIONS, WHEN INSERTING NOZZLE INTO TANK, BEFORE BEGINNING TO PUMP, GASOLINE FROM THE TANK WOULD SPEW OUT WHEN NOZZLE WAS INSERTED. IN ALL OCCASIONS, I WAS SPRAYED WITH GASOLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715177November 23, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WILL BE STOPPED AT A LIGHT OR IN TRAFFIC WHEN ALL OF A SUDDEN THE RPM'S WILL BECOME VERY ERRATIC. THE NEEDLE WILL JUMP UP AND DOWN FROM 700 TO 200 TO 0 ETC. THE VEHICLE HAS STALLED ON SEVERAL OCCASIONS IN THE MIDDLE OF TRAFFIC ALMOST CAUSING A REAR END COLLISION. THE PROBLEM ONLY HAPPENS WHEN THE CAR IS IN DRIVE, WITH FOOT ON THE BRAKE. BEEN TO DEALERSHIP SEVERAL TIMES. THEY HAVE CONNECTED A CHRYSLER CO-PILOT TO MONITOR AND RECORD PROBLEM. HAVE RECORDED PROBLEM SEVERAL TIMES. CURRENTLY WAITING FOR A RESPONSE. I DO KNOW OF 3 OTHER PEOPLE WITH 1999 GRAND CHEROKEES THAT HAVE THE SAME PROBLEM. SINCE THE VEHICLE DOES STALL OUT IN THE MIDDLE OF TRAFFIC, IT DOES REPRESENT A SAFETY ISSUE. SINCE THIS OBVIOUSLY IS NOT EXCLUSIVE TO ME, CHRYSLER NEEDS TO FIX THE PROBLEM IMMEDIATELY, OR TAKE BACK THE VEHICLE. AGAIN THIS IS A BRAND NEW JEEP. FOR THE RECORD, I HAVE HAD OTHER DEFECTS WITH THIS VEHICLE, ALTHOUGH MINOR COMPARED TO THIS ONE. DEFECTS INCLUDE RATTLES, WINDOW MOTOR FAILURES ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715130November 22, 1999
SUSPENSION:REAR, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
REAR SUSPENSION SQUEAKS ON DROP-OFF/BODY ROLL MOVEMENTS; TRANSMISSION GEAR LINKAGE SCRUBS INTO PARK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853136November 19, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:DRIVELINE:DRIVESHAFT
ENGINE STALLED ON THE HIGHWAY WITHOUT WARNING. DEALER HAD TO REPLACE DRIVE PLATE SENSOR. PROBLEM HAS OCCURRED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714998November 19, 1999
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
REAR DIFFERENTIAL SIDE BEARINGS WERE REPLACED 18 MONTHS AGO. BEARINGS ARE ROARING AND NEED REPLACEMENT AGAIN. COULD LOCKUP REAR WHEELS UPON TOTAL FAILURE AND CAUSE LOSS OF CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714957November 18, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS VEHICLE IS A POTENTIAL WRECK, IT DOESN'T IDLE AND DIES, KLUNKS AND LURCHES FORWARD, AND ROARS LIKE ITS LOSING ITS REAR AXLE OR TRANSMISSION. A POTENTIAL WRECK THAT AFTER REPEATED ATTEMPTS WILL NOT IMPROVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549560November 17, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS EXPERIENCED CONTINUED ENGINE/ELECTRICAL/TRANSMISSION FAILURE ON SEVERAL OCCASIONS, REPAIRS ON FOUR OCCASIONS DID NOT RECTIFIED FAILURE. (ATTORNEY FOR CONSUMER) MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853045November 17, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE IN THE PARK POSITION, WITH THE MOTOR RUNNING, VEHICLE SUDDENLY AND UNEXPECTEDLY JUMPED INTO REVERSE TWICE. DEALER AND MANUFACTURER WILL BE NOTIFIED.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853068November 17, 1999
AIR BAGS:FRONTAL
WAS DRIVING VEHICLE 50-60MPH ON A BACK ROAD WHEN A DEER JUMPED IN FRONT OF VEHICLE. DEER WAS HIT BY CENTER OF VEHICLE & NEITHER AIR BAGS DEPLOYED UPON IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#549521November 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION CLUNKING UNABLE TO BE RECTIFIED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714860November 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SINCE DATE OF PURCHASE WIPERS DID NOT FUNCTION, AIR CONDITIONER INTERMITTENTLY FAILS TO BLOW AIR FOR PERIODS UP TO 30-60 SECONDS. CAN OCCUR REPEATEDLY, WITH ONLY SECONDS IN BETWEEN. OVERHEAD COMPUTER SYSTEM REPEATEDLY SOUNDS ALARMS THAT THE LIFT GATE IS OPEN WHEN IT IS CLOSED. REAR DEFROSTER COMES ON AT ITS OWN WHIM, AND AT TIMES WILL NOT TURN OFF UNLESS KEY IS TURNED OFF. TRANSMISSION WAS REPLACED. ON BOARD PANIC SYSTEM (INTEGRATED WITH THE KEYLESS ENTRY SYSTEM) GOES OFF AT WILL, SOUNDING THE HORN AND FLASHING LIGHTS. OCCURS ALMOST CONTINUALLY WHEN VEHICLE IS LOCKED. THE BODY CONTROL MODULE WAS REPLACED, NUMEROUS ATTEMPTS AT INVESTIGATING THE WIRING, REPLACING CONNECTORS AND SENSORS HAVE STILL LEFT US WITH THE DEFECTS. THE VEHICLE IS WELL KNOWN IN THE COMMUNITY BECAUSE IT SIMPLY CANNOT BE SILENCED. WE HAVE BEEN TOLD THAT NUMEROUS OTHER 1999 AND 2000 MODELS OF GRAND CHEROKEES HAVE HAD SIMILAR PROBLEMS, ESPECIALLY WITH RESPECT TO THE TRANSMISSION WHICH HAS CAUGHT FIRE WHEN IT FAILED DURING DRIVING (AS RELATED BY A JEEP DEALER SERVICE DEPARTMENT) WE WERE LUCKY MY HUSBAND NOTICED A PROBLEM BEFORE IT REACHED THE POINT OF NO RETURN. PLEASE CONTACT IF ADDITIONAL INFORMATION IS NEEDED, WILL BE HAPPY TO PROVIDE WHATEVER IT NECESSARY TO BEGIN AN INVESTIGATION INTO THE PLAGUE KNOWN AS THE GRAND CHEROKEE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850955November 15, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TOTAL FRONT BRAKE FAILURE CAUSED BY BREAKAGE OF THE ROTORS, CAUSING SEPARATION OF THE CENTER HUB FROM THE ROTOR. VEHICLE LOST CONTROL, RESULTING IN A CRASH/INJURY. DEALER HAS BEEN CONTACTED. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#714797November 15, 1999
POWER TRAIN:DRIVELINE:DRIVESHAFT
PROBLEMS WITH THE 1999 JEEP GRAND CHEROKEE'S DRIVESHAFT ARE WELL-KNOWN AMONG JEEP OWNERS, BUT MANY DEALERS, AND APPARENTLY THE MANUFACTURER, ARE FAILING TO BE FORTHCOMING IN PROVIDING FIXES OR AN OFFICIAL RECALL. DRIVESHAFT ON THIS VEHICLE BINDS UNDER MANY DRIVING CONDITIONS, MAKING LOUD "CLUNKING" NOISES AND RESULTING IN UNSAFE VEHICLE "LURCHING" AS THE DRIVESHAFT BINDS/UNBINDS. THE DEALER'S FIRST ATTEMPT TO FIX THE PROBLEM WAS ONLY TEMPORARY - IT REAPPEARED WITHIN TWO WEEKS. DEALER NOW PROMISES A FACTORY FIX "SOMETIME IN JANUARY" - A TOTALLY UNACCEPTABLE RESPONSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#783808November 13, 1999
POWER TRAIN:MANUAL TRANSMISSION
VEHICLE JUMPED OUT OF PARK AND BACKED UP KNOCKING THE CONSUMER DOWN AND RUNNING OVER HIS LEG, CONSUMER NOTED SEVERAL COMPLAINTS ON THE POWER TRAIN, CONSUMER HAS PERMANENT DAMAGE TO HIS LEG AS A RESULT OF THIS ACCIDENT.*ET
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#714733November 13, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
REPEATED PROBLEMS WITH AC/HEAT BEING ERRATIC, WILL TAKE VEHICLE IN FOR 4TH TIME. VEHICLE SHUDDERED, FIXED BY CHANGING FLUID. WEATHER SEAL FELL OFF. BRAKE SHUDDER FIXED BY REPLACEMENT OF ROTORS, ETC. ENGINE STALLED FIXED, BUT THE REV UP AND LURCH AT STOP IS NOT YET. SETTING ANOTHER APPOINTMENT WITH SERVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714604November 10, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SUBJECT VEHICLE HAS BEEN RETURNED TO TWO (2) DIFFERENT DEALERS ON FIVE (5) OCCASIONS FOR WARRANTY WORK ON EXCESSIVE NOISE WHEN PLACED IN GEAR. SUBJECT VEHICLE ALSO HAS BEEN RETURNED TO REPLACE FRONT BRAKE ASSEMBLY DUE TO BRAKE FADE AND EXCESSIVE NOISE. SUBJECT VEHICLE HAS ALSO BEEN RETURNED FOR WARRANTY WORK TO CORRECT VEHICLE TRANSMISSION SLIP (WHEN ACCELERATING FROM STOP (I.E AT TRAFFICE LIGHT)). SUBJECT VEHICLE HAS ALSO BEEN RETURNED FOR REPLACEMENT OF FRONT PASSENGER SEAT CUSHION FABRIC BUNCHING UP - THIS WAS NOT REPAIRED AS CHRYSLER REP SAID THIS IS "NORMAL" FOR SEAT CUSHION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852730November 9, 1999
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A TELEPHONE POLE ,AND THE AIRBAGS DID NOT DEPLOY, CAUSING MINOR INJURIES. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#714530November 9, 1999
POWER TRAIN:AXLE ASSEMBLY
MY ISSUE IS WITH JEEP AND HOW THEY HAVE AN ISSUE WITH GEAR NOISE AND THEY ARE REPLACING THE GEARS AND BEARINGS ETC. AND THE PROBLEM STILL EXISTS. I HAVE BEEN ON THE INTERNET SEVERAL TIMES IN THE LAST MONTH , AND I CANNOT BELIEVE HOW MANY PEOPLE ARE HAVING THE SAME PROBLEMS. THE LIST IS GETTING BIGGER, BUT THE SAME PROBLEMS SEEM TO BE CONSISTANT! I ALSO AM HAVING THE CLUNK IN MY TRANSMISSION SHIFTING FORM PARK TO DRIVE OR REVERSE. HOWEVER THE DEALER HAS TOLD ME THAT THIS IS NORMAL . ALSO THE GEAR NOISE IS AT AN ACCEPTABLE LEVEL AS FAR AS THEY ARE CONCERNED. THEY SAID I CAN BRING MY JEEP BACK IN IF I WANT AND THEY CAN REPLACE THE GEARS FOR THE THIRD TIME ,HOWEVER THE NOISE IS IN APROX. 85% OF THE VEHICLES THAT ARE OUT THEIR. I AM GOING TO FILE FOR ARBITRATION,HOWEVER I HAVE BEEN TOLD THAT MY CHANCES ARE NOT GOOD DUE TO THE SEVERITY OF MY PROBLEM. I , AS WELL AS MANY UNHAPPY CUSTOMERS ARE PLEADING WITH YOU TO DO SOMTHING ABOUT THE JEEP CO. AND EITHER MAKE THEM FIX THE PROBLEM , MAKE THEM RECALL THESE THOUSANDS OF VEHICLES OUT ON THE MARKET OR I WOULD LIKE MY MONEY BACK SO I CAN TAKE MY BUSINESS SOME WHERE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714551November 9, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES ARE RELEASED BY ABS SYSTEM AS VEHICLE IS BRAKING ONCE A SLOW SPEED IS REACHED, CAUSING IT TO DRIFT FORWARD. OCCURS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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