Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#744856May 2, 2001
TIRES
ON SUNDAY CAR AT 45 MPH BEGAN WITH VIOLENT SHAKING AT 45MPH. HAPPENED SEVERAL TIMES ON MON. CALLED CAR DEALER WHO REC TIRES GET CHECKED. (TIRES ARE 2 MONTHS OLD WITH 1-2000MILES). TIRE DEALER FOUND A LEAKING STEERING STABILIZER AND REFERED US BACK TO THE AUTO DEALER WHO REPLACED THE STABILIZER AND NOTED THAT THE FRONT TIRES WERE BADLY WORN. THEY STATED THAT THE WEAR WAS NOT CAUSED BY BAD STABLIZER BUT BY BAD TIRES. THE TIRE DEALER CLAIMS THE TIRE WEAR WAS CAUSED BY THE STABLIZER. I AM REPORTING THIS BECAUSE OF THE SIGNIFICANT VEHICLE CONTROL PROBLEM AND TO FIND THE CAUSE OF THE PROBLEM. THANK YOU. (DOT NUMBER: MK9L TIRESIZE: P24570R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9002030May 1, 2001
SEAT BELTS:REAR/OTHER, SEAT BELTS:FRONT:WEBBING
DEFECTIVE DRIVER AND REAR SEAT BELT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744769May 1, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I WANT TO KNOW WHY VEHICLES IN MINNESOTA, ESPECIALLY TWIN CITIES AREA, ARE NOT INCLUDED IN THE BRAKE ROTOR SALT BELT RECALL (RECALL 00V136000) ISSUED BY CHRYSLER CORPORATION INVOLVING THE JEEP GRAND CHEROKEE? OUR WINTERS LAST 6 TO 7 MONTHS DURING WHICH THIS YEAR THE STATE OF MINNESOTA WAS RUNNING OUT OF SALT DUE TO THE EXTREME USAGE THIS WINTER REQUIRED. YOU CANNOT TELL ME THAT WE DON'T QUALIFY FOR THIS RECALL. I HAVE RECEIVED A WRITTEN DENIAL FROM DAMLIER-CHRYSLER REQUESTING THIS RECALL BE PERFORMED ON MY VEHICLE. I WAS TOLD THE RECALL DID NOT APPLY TO MY CAR. AM I SUPPOSED TO FEEL SAFE AND SECURE KNOWING THAT THIS PROBLEM EXISTS WHERE HEAVY SALT USAGE OCCURS? DOES ANYONE SEE THE MASSIVE LAWSUIT PENDING FROM OWNERS LIVING IN MINNESOTA? I WANT AN ANSWER TO THIS AND I WANT MY ROTORS REPLACED WITH THE NEW STYLE ROTORS NAMED IN THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560965April 30, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
POSSIBLE CHEMICAL IMBALANCE IN THE FUEL TANK MAY HAVE CAUSED SLUDGE IN THE TANK WHICH IN TURNED CAUSED THE FUEL PUMP TO GO BAD ON THREE OCCASION RESULTING IN THE VEHICLE NOT STARTING, THE DEALER REPLACED THE TANK AND THE FUEL PUMP ON NUMEROUS OCCASIONS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560958April 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ORIGINAL AND REPLACEMENT FRONT BRAKE ROTORS FAILED AND WERE WARPED, THE CONSUMER CONTACTED THE DEALER WHO REFUSED TO REPLACED THEM AT NO COST BECAUSE THE THE VEHICLE WAS OUT OF WARRANTY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887110April 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER RECEIVED RECAL 00V136000 IN JUL 5, 2000 FOR ROTORS, AND LESS THAN 8,000 MILES THERE WAS A SIGN OF CORRISION ON FRONT ROTORS AGAIN. PLEASE PROVIDE FURTHER INFORMATION.*AK THE ROTORS WERE REPLACED AGAIN BY THE DEALER BECAUSE THE ROTORS WERE EXPOSED TO SOME KIND OF SOLVENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744754April 30, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHEN IN IDLE POSITION AND READY TO ACCELERATE OR WHEN READY TO SHIFT FROM PARK TO DRIVE. ALSO WILL TURN ON MAYBE ON 3RD TRY OR NONE AT ALL UNTILL HOURS LATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744699April 29, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS REPEATEDLY WARP CAUSING SEVERE SHAKING IN STEERING DURING HIGHWAY SPEED BRAKING AND MODERATE SHAKING AT SLOWER SPEEDS BRAKING. THIS IS A PERSISTANT PROBLEM WITH THIS MODEL JEEP - MINE, AS WELL AS OTHERS ACCORDING TO REPORTS I'VE READ. JEEP REPAIRS THIS DEFECT UNDER WARRANTY BY USING AN "ON-THE-CAR LATHE". THIS IS A TEMPORARY FIX AT BEST AS THESE BRAKE ROTORS ARE OF DEFECTIVE MANUFACTURING. . CHRYSLER/JEEP IS STALLING A RECALL BY ATTEMPTING THESE INEFFECTIVE REPAIRS IN MY OPINION. I BELIEVE A SAFETY RECALL IS URGENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744681April 28, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE TRAVELING AT APPROXIMATLEY 65MPH A LOAD KNOCK AND VIBRATION BEGAN IN THE FRONT OF THE CAR. I PULLED OF THE ROAD AND NOTHING APPEARED TO BE LEAKING SO I CONTINUED. EVERYTHING SEEMED TO BE ALRIGHT UNTIL THE STEERING BECAME LOOSE AND A TERRIBLE SMELL STARTED TO COME OUT OF THE DIFFERENTIAL. THE DIFFERENTIAL APPARENTLY HAS OVERHEATED AND BEGAN TO RELEASE THE OIL ONTO THE ENGINE BLOCK. THE DEALER MECHANIC FIRST THOUGHT THE PROBLEM WAS THE CV JOINTS AND AXLES, HE REPLACED THEM FOR $500. THE PROBLEM CONTINUED! THEN HE REPLACED THE HUB AND BEARING ASSEMBLIES WHEN A NOISE, CONSISTENT WITH THE VEHICLE SPEED STARTED. THAT WAS ANOTHER $500! I HAVE NOW SPENT $1000 AND THE PROBLEM IS STILL NOT FIXED AND APPARENTLY THIS IS PROBLEM MANY JEEP OWNERS HAVE ENCOUNTERED. IT IS TIME THEY FIX THIS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744585April 26, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS TURNED, BRAKES REPLACED ONCE, CHRONIC PROBLEM, NOT CORRECTED, DEALER BLAMES MY DRIVING - NO WAY- PROBLEM NEVER FIXED, BRAKES GRAB AND WOBBLE, STEERING WHEEL SHAKES,REOCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744605April 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT DISC ROTORS WARP EASILY CAUSING VEHICLE TO BECOME UNCONTROLLABLE UNDER CERTAIN CIRCUMSTANCES. DEALER ATTEMPTED FIX FOUR TIMES, REFUSES TO FIX FURTHER, EVEN THOUGH SERVICE ADMITS MANY OF SAME PROBLEMS WITH OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886833April 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECALL 00 V 136 000. REPLACMENT ROTORS HAVE GONE BAD, RESULTING IN EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886834April 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING AT SPEED AT ABOVE 40 MPH CONSUMER APPLIES BRAKES, AND THERE IS PULSATION AND VIBRATION. DEALERSHIP HAS LOOKED AT VEHICLE 5 TIMES, AND HAS NOT BEEN ABLE TO TELL CONSUMER REASON FOR DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886841April 26, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. MANUFACTURER WILL BE NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#560920April 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER STATES WHILE DRIVING HE NOTICED A SIGNIFICANT VIBRATION WHEN BRAKING, UPON CALLING DEALERSHIP AND CHECKING WARRANTY CONSUMER FOUND THAT BRAKES WERE WARRANTED FOR 12000 MILES, FRONT BRAKE PADS AND FRONT ROTORS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744504April 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES CAUSE PULSE IN BRAKE PEDAL WHEN BRAKES APPLIED. PADS AND ROTORS REPLACED ONCE BEFORE. BRAKSE ALSO SQUEAK. BELIEVE CURRENT ROTORS UNABLE TO STAND HEAT...REASON FOR WARPPING. CALIPERS MAY ALSO BE CAUSE. RECOMMEND REPLACE WITH AFTERMARKET PRODUCTS...BELIEVE MOPAR PRODUCTS WILL CONTINUE TO FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744529April 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ROTOR/BRAKE PAD FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886589April 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER
ROTORS REPLACED UNDER RECALL JULY 2000. CURRENTLY, ROTORS NEED REPLACEMENT AGAIN.*AK CONSUMER STATES THE CONDENSOR FOR THE AIR CONDITIONER FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744483April 24, 2001
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS IS THE 2ND TIME FOR THE BRAKES SHUTTERING. ALSO, ALWAYS PULLS TO RIGHT *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886512April 23, 2001
FUEL SYSTEM, GASOLINE:STORAGE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GUAGE IS NOT REGISTERING CORRECT LEVEL OF FUEL IN VEHICLE. DEALERSHIP INFORMED HER THAT IT SOUNDED LIKE FUEL SENDING UNIT COULD POSSIBLY BE DEFECTIVE, BUT HER VEHICLE WAS NOT INCLUDED IN RECALL 97V194000. *AK THE PART THAT CHRYSLER SENT TO MECHANIC WAS THE RECALL KIT PART, VEHICLE WAS MANUFACTURERED 6 MONTHS AFTER RECALL, HOWEVER STILL EXPERIENCED EXACT PROBLEM OF RECALLED VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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