Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#886537April 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAD NOTICED CORROSION ON FRONT BRAKE ROTORS, AND VEHICLE WAS REGISTERED IN CALIFORNIA. CORROSION OF FRONT BRAKES ROTORS WAS CAUSING SHIMMYING IN FRONT END UPON BRAKING. HAS CAUSED VEHICLE TO BE UNBALANCED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744380April 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT ROTORS CONTINUE TO PREMATURELY WARP EVERY 6 TO 7K SINCE PURCHASE OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560862April 20, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PRIOR TO RECALL NOTIFICATION (99V340000) CONSUMER HAD REPAIRS PERFORMED AND IS NOW SEEKING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886377April 20, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#744265April 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I HAVE RESEARCHED MY PROBLEM AND FOUND THAT MANY PEOPLE WHO OWN THE JEEP GRAND CHEROKEE LIMITED WITH QUADRA-TRAC 4WD SYSTEM ARE EXPERIENCING THE SAME PROBLEM I AM. AFTER DRIVING THE VEHICLE LONG ENOUGH TO BRING IT UP TO OPERATING CONDITIONS, THE TRANSFER CASE WILL CLUNK AND CAUSE THE FRONT END TO BIND WHENEVER I TRY TO MAKE A RIGHT OR LEFT TURN. THE PROBLEM CAN BE ATTRIBUTED TO A COMPONENT CALLED THE VISCOUS COUPLING IN THE VEHICLE'S TRANSFER CASE. IT SEEMS TO BE EXTREMELY COMMON IN THE 93-97 JEEP GRAND CHEROKEE ERA. FROM WHAT I HAVE READ AND EXPERIENCED, THE PROBLEM CAN BEGIN ON VEHICLES WITH AS LITTLE AS 57,000 MILES ON THEM. MINE IN PARTICULAR BEGAN AT ABOUT 75,000 MILES. WHEN THE JEEP IS TAKEN TO THE DEALER, THE BINDING AND NOISE IS BLAMED ON SOME OTHER COMPONENT (I.E. CV JOINTS, FRONT DIFFERENTIAL, OR SOME OTHER PART) PROBABLY DUE TO COMPLACENCY AND/OR LACK OF KNOWLEDGE OF THE MECHANIC. THIS CAN BE VERY COSTLY AS THE AVERAGE PERSON ENDS UP REPLACING AND PAYING FOR COMPONENTS THAT ARE STILL SERVICEABLE. IT CAN ALSO BE UNSAFE AS IT CAN LEAVE SOMEONE UNEXPECTEDLY STRANDED. AFTER RESEARCH, HOURS OF ENDLESS POKING AROUND MY VEHICLE, AND FINDING OUT WHAT THE ACTUAL CULPRIT WAS I FOUND THAT PRICES RANGED ANYWHERE FROM $600.00 FOR THE VISCOUS COUPLING IN THE TRANSFER CASE TO $1600.00 FOR THE TRANSFER CASE ITSELF. PLEASE REFER TO THE FOLLOWING WEBSITE FOR ONE OF MANY EXAMPLES: HTTP://FORUMS.VMAG.COM/JJGRANDCHEROKEE0499/MESSAGES/6255.HTML I WOULD LIKE TO KNOW WHY NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM BY CHRYSLER, I.E RECALL, IMPROVE THE QUADRA-TRAC SYSTEM FOR THAT ERA, OR OTHERWISE. THEY TOOK IT UPON THEMSELVES TO RECALL A FEW JEEPS TO REPLACE BRAKE ROTORS FOR CORROSION AND SEPARATION. WHY WASN'T SOMETHING PUT INTO PLACE FOR THE QUADRA-TRAC 4WD TRANSFER CASE AS WELL? I HOPE THIS IS WHAT YOUR WEB PAGE IS DESIGNED FOR. I'M NOT QUITE SURE WHAT TO EXPECT OUT OF THIS, BUT IF YOU HAVE ANY QUESTIONS FOR ME, PLEASE FEEL FREE TO CONTACT ME. LLOYD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744278April 19, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
REPEATED VIBRATION AND SMOKING OF BRAKES OVE 22 MONTHS; NO IDENTIFICATION OF SOURCE OF PROBLEM BY MAUFACTURER. AUTHORIZED DEALER SERVICE; NO ASSISTANCE FROM MANUFACTURER; LEMON LAW COMPLAINT INITIATED 4/01. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886084April 17, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER WAS NOT WORKING , AIR WAS BLOWING, BUT NOT COOLING. VEHICLE WAS TAKEN TO A JEEP DEALER, AND EVAPORATOR WAS LEAKING. DEALER SAID IT WAS A COMMON PROBLEM IN JEEPS. THEY RECOGNIZED THE DESIGN FLAW, BUT WILL NOT COVER IT. CONSUMER WOULD HAVE TO PAY $629.00.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886133April 17, 2001
TIRES:TREAD/BELT
CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND HEARD A BANGING NOISE. THEN SHE HEARD METAL TO METAL SOUND. SHE WAS ABLE TO PULL OVER TO SHOULDERS, AND NOTICED THAT REAR PASSENGER'S TIRE TREAD SEPARATED. GOODYEAR, EAGLE LS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885934April 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE LOOKING BRAKES OVER NOTICED BACK BRAKE ROTORS WERE RUSTED. *AK CONSUMER STATES ROTORS ON FRONT AND REAR ARE EXTREMELY DEFICIENT, THE FRONT ROTORS HAD A RECALL AND THE BACK ROTORS ARE AS BAD AND AFFECT THE EMERGENCY BRAKES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886025April 16, 2001
STEERING:LINKAGES
WHILE MAKING A TURN STEERING WHEEL BECAME LOOSE. DRIVER EVENTUALLY LOST CONTROL OF VEHICLE DUE TO PITMAN ARM BREAKING OFF. VEHICLE HAS BEEN REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744087April 15, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REAR DISC BRAKES ON THE VEHICLE WERE DEFECTIVE FROM DATE OF PURCHASE WHICH IS WHY I HAD THE ACCIDENT DESCRIBED IN THE PREVIOUS SECTION. WHEN I ASKED MY DEALERSHIP TO CHECK THE BRAKES NUMEROUS TIMES BEFORE AND AFTER THE ACCIDENT NOTHING WAS DONE BY MY DEALERSHIP. THEY FINALLY INSTALLED NEW REAR DISC BREAKS ON 3/26/2001 WHEN I COMPLAINED ONE MORE TIME THAT THERE WAS VIBRATION IN THE STEERING WHEEL AND THE WHOLE CAR WHILE BRAKING. FROM THE TIME FRAME GIVEN IT LOOKS LIKE MY DEALERSHIP WAS TRYING TO CHARGE ME FOR NEW REAR BRAKES AFTER THE WARRANTY ON THEM EXPIRED BUT I HELD MY GROUND AND GOT IT FIXED FOR FREE. IF THE BRAKES WERE IN NORMAL CONDITION, I WOULD HAVE AVOIDED THE ACCIDENT THAT I WAS IN AND WOULDN'T HAVE HAD $5000 OF DAMAGE TO MY VEHICLE. I HAVE ALL OF THE PAPERWORK TO PROVE MY POINT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#885837April 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE TRAVELING WHEN DEPRESSING BRAKES NOTICED VIBRATION AND PULSATION. TECHNICIAN STATED THAT ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560770April 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00T-005, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885794April 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE CONSUMER WAS TRAVLING AT 55MPH TRANSMISSION MALFUNCTIONED. *AK CONSUMER WAS TOLD THERE WAS A COMPLETE MECHANICAL BREAKDOWN IN THE TRANSMISSION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743948April 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE QUADRA DRIVE SYSTEM INCLUDES THE DIFFERENTIAL, TRANSMISSION, AND GEROTOR COUPLINGS AND PUMPS. WHEN THE AUTOMATIC TRANSMISSION IS SHIFTING FROM ONE GEAR TO THE NEXT IT HESITATES IN NEUTRAL LONG ENOUGH FOR ALL THE POWER TO BE TRANSFERRED TO THE FRONT WHEELS. WHEN THE TRANSIMSSION DOES ENGAGE THE NEXT GEAR ALL OF THE POWER IS TRANSFERRED BACK TO THE REAR WHEELS RESULTING IN A LOUD THUD. I DO NOT KNOW HOW THE VEHICLE WOULD RESPOND WHEN ROAD CONDITIONS WERE NOT OPTIMAL. THE MANUFACTURE RESPONSE HAS BEEN THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885549April 10, 2001
AIR BAGS:FRONTAL
FRONTAL AIR BAGS FAILED TO DEPLOY. CONSUMER HIT ANOTHER VEHICLE WHEN OTHER VEHICLE CROSSED IN FRONT OF HER WHILE TRAVELING AT APPROXIMATELY 35 MPH. IMPACT OCCURRED ON RIGHT FRONT OF CONSUMER'S VEHICLE ,CAUSING $7500.00 IN DAMAGE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#743826April 10, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I LEASED MY 1999 JEEP GRAND CHEROKEE IN DECEMBER OF 1998. IN AUGUST OF 1999, THE DEALER HAD TO MACHINE THE ROTORS AT 11,200 MILES (THE PADS WERE FINE). IN JANUARY 2000, THE DEALER REPLACED THE FRONT AND REAR ROTORS AT 19,062 MILES (AGAIN, THE PADS WERE FINE). IN JUNE 2000, THE DEALER HAD TO REPLACE THE FRONT ROTORS AT 27,324 MILES (AS USUAL, THE PADS WERE OK). NOW THAT IT IS OUT-OF-WARRANTY, I HAD THE JEEP CHECKED BY OUR MECHANIC. IN APRIL 2001, HE HAD TO REPLACE THE REAR ROTORS AT 38,500 MILES. I DID NEED PADS THIS TIME. BASED ON THE REPORTS OF FAULTY ROTORS ON THE 1996, 1997, AND 1998 JEEP GRAND CHEROKEES, I BELIEVE THAT DAIMLERCHRYSLER SHOULD ISSUE A RECALL ON THE 1999 JEEP GRAND CHEROKEE. I ALSO WANT TO BE REIMBUSED BY THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885375April 9, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
ABS LIGHT STAYS ON, BRAKE PEDAL KICKS BACK WHEN APPLYING BRAKE, THERE IS A LOUD NOISE, AND STEERING MAKES NOISE TOO. NUMEROUS TIMES TO DEALER , CANNOT REMEDY. ALSO, VEHICLE STALLS AT LOW SPEED WHEN IN REVERSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885414April 9, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
REAR BRAKE ROTORS ARE PREMATURELY WEARING, CAUSE UNKNOWN. ALSO, WHEN APPLYING BRAKES A LOUD NOISE OCCURS, AND PEDAL GOES TO FLOOR, CAUSING EXTENDED STOPPING DISTANCE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743704April 8, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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