Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#894235August 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, PARKING BRAKE:CONVENTIONAL
WHILE BOTH DOORS WERE OPEN WHEN BACKING VEHICLE BACKWARDS, NOTICED CHILD WALKING ON SIDE OF VEHICLE. CONSUMER PUT VEHICLE IN PARK TO GET CHILD, AND WITHOUT AND INDICATION VEHICLE SLIPPED OUT OF PARK, ROLLING BACKWARD, AND CHILD GOT COUGHT BETWEEN DOORS, DRAGING CHILD. CONSUMER JUMPED INTO VEHICLE AND PULLED EMERGENCY PARKING BRAKE, BUT VEHICLE CONTINUED TO ROLL ABOUT 15 FEET BEFORE STOPPING. CHILD WAS RUSH TO HOSPITAL. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#894249August 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER PULLING INTO DRIVEWAY AND GETTING OUT OF VEHICLE, VEHICLE WAS KEPT IN IDLE, AND SOON AFTER VEHICLE WENT INTO REVERS, AND RAN INTO A NEIGHBOR'S YARD*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#894251August 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN VEHICLE IS DRIVEN FOR A GOOD AMOUNT OF TIME TRANSMISSION WILL GET STUCK IN FOURTH GEAR. CONSUMER HAS TO SHUT VEHICLE OFF FOR A WHILE BEFORE TRANSMISSION WILL COME BACK TO NORMAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894282August 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CONSUMER PULLED IN FRONT OF GARAGE AND PUT THE JEEP IN PARK TO OPEN THE DOOR, WHEN WALKING AROUND IT CONSUMER NOTICED VEHICLE WAS ROLLING BACKWARDS. CONSUMER TRIED TO JUMP INTO VEHICLE TO STOP IT. AS RESULT OF THAT FRONT TIRE ROLLED UP CONSUMER'S LEG .CONSUMER DEPRESSED BRAKE PEDAL BY HAND. WHEN VEHICLE STOPPED IT WAS ON CONSUMER'S LEG (BETWEEN KNEE AND PELVIS). PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#894283August 14, 2001
TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, POWER TRAIN:DRIVELINE:DRIVESHAFT, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:DRIVELINE, VISIBILITY:WINDSHIELD WIPER/WASHER, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN SHIFTING VEHICLE IN REVERSE IT MAKES A LOUD NOISE AND VEHICLE JERKS. DEALERSHIP REPLACED TRANFER CASE TWICE, AND REBUILTD THE DRIVESHAFT.*AK THE VEHICLE WOULD NOT START DUE TO FUEL PUMP FAILURE. DRIVER SIDE WIPER BLADE WAS WORN OUT. REAR DIFFERNTIAL WAS WORN, ALSO THE ROTORS WERE REPLACED, THE FULE INJECTION WAS SERVICED CLEANED THE THROTTLE BODY, POWER STEERING FLUID WAS SERVICED,TIRES WERE ROTATED,PINION BEARINGS, FRONT AXLES SEALS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894323August 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
GEAR SHIFT JUMPED INTO REVERSE WHEN CONSUMER PUT LEVER INTO PARK. VEHICLE WAS UNABLE TO MAKE ANY MOVEMENT BECAUSE CONSUMER APPLIED BRAKES. DEALERSHIP DID NOT EXAMINE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894336August 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED FROM PARK TO REVERSE, CAUSING AN ACCIDENT WITH A HOUSE. CONSUMER WAS NOT PARKED ON AN INCLINE. DEALER HAS BEEN CONTACTED. *AK VEHICLE WAS AT IDLE SPEED WITH TRANSMISSION IN PARK ON A FLAT DRIVEWAY, WITHOUT WARNING VEHICLE WENT INTO REVERSE AND HIT A GAS METER ON THE HOUSE NEXT DOOR, CAUSING A GAS LEAK, DEALER COULD NOT FIND ANY PROBLEMS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#894350August 14, 2001
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, OTHER, FUEL SYSTEM, GASOLINE
97 V 194 002/FUEL LEVEL SENDING UNIT: VEHICLE FUEL LEVEL SENDING UNIT INDICATING SIGNIFICANTLY MORE FUEL IN THE TANK THAN IS ACTUALLY PRESENT. MAY NOT BE AWARE THAT VEHICLE IS LOW OF FUEL, AND INCREASING RISK OF A CRASH IF VEHICLE STOPS DUE TO NO FUEL. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562489August 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WAS TURNED ON AND STILL IN PARK WHEN IT SUDDENLY BEGAN TO ROLL BACKWARDS OUT OF THE GARAGE, THE OPEN DOOR SCRAPED A PARKED MINIVAN AND CAUGHT THE FRONT OF ANOTHER MINIVAN AND CAME TO REST AFTER DOING EXTENSIVE DAMAGE TO THE JEEP AS WELL AS DAMAGING BOTH VANS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894121August 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE VIBRATES VIOLENTLY AT HIGHWAY SPEEDS. AT LOW SPEEDS VEHICLE SHAKES ENOUGH TO BE ANNOYING. CONSUMER WAS TOLD BY SALES MANAGER PROBLEM WOULD FIX BY ITSELF. SERVICE MECHANIC URGED CONSUMER TO DRIVE IN A LOWER GEAR. CONSUMER HAS BEEN WAITHING 2 WEEKS TO SPEAK TO A FACTORY REPRESENTATIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894140August 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
LEVER WILL SHIFT FROM DRIVE ONE TO DRIVE TWO. DEALER IS INSPECTING VEHICLE AT OWNER'S EXPENSE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894190August 13, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A 30-40 MPH FRONTAL COLLISION IN WHICH DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANNY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#894209August 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STRUCTURE:BODY:DOOR
WHEN APPYLING BRAKES EXTREME VIBRATIONS OCCURS WITHIN FRONT WHEELS DUE TO PADS / ROTORS AND CALIPERS PREMATURELY WEARING OUT, CAUSE UNKNOWN. *AK DEALER HAS REPLACED WARPED ROTORS AND BRAKES SEVERAL TIMES, CONSUMER HAS EVEN HAD RECALL WORK DONE ON ROTORS WHICH IS NOT RESOLVING PROBLEM. DOOR PANEL WARPED AND SPLITTING AT BOTTOM, DEALER REPLACED. VEHICLE HARD TO START IN THE MORNING TIME, DEALER REPLACED FAULTY FUEL PUMP. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894214August 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE TAKING OUT A STROLLER AND PUTTING IT ON SIDE, PARKING PAWL JUMPED FROM PARK TO REVERSE, MAKING VEHICLE TO CRASH INTO A TREE. CONSUMER HAD CONTACTED MANUFACTURER, AND THEY SAID THEY WILL SEND A TECHNICIAN TO DEALER AREA TO INSPECT VEHICLE. *AK THE GEAR SHIFT WOULD STICK DUE TO A DESIGN FLAW. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750313August 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PULSATING IN BRAKE PEDAL ON LOW SPEED, VIBRATIONS AT HIGH SPEEDS, AND CONSTANT SQUEAKING, OCCURED AT APPX. 9,000 MILES. FRONT BRAKES AND ROTORS REPLACED AT 13,000 MILES. DEALER INDICATES BRAKES ARE FINE BUT THE PROBLEMS CONTINUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750320August 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAD TO BE REWORKED AT 10,000 MILES AN AND NOW MUST BE DONE AGAIN AT 15,000. DEALER SAID WILL ONLY COVER WHEN UNDER 12,000, KNOWN PROBLEM AND CHRYSLER FAILS TO ACKNOWLEDGE. WILL COST ME $350.00 EVERY 5-8,000 MILES? COULD BE A SAFETY ISSUE, STEERING WHEEL PULSATES A LOT WHEN THE ROTORS FINALLY GET REAL BAD. CHRYSLER SHOULD FIND AND FIX THIS PROBLEM. $30,000 VEHICLE AND WILL NEED ROTORS EVERY 5-8,000 MILES? ? ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750332August 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION DEFECT CAUSED JEEP TO JUMP FROM PARK TO REVERSE AFTER THE VEHICLE WAS PUT IN PARK. THE DRIVER'S DOOR WAS TORN OFF THE JEEP (BY THE GARAGE WALL) BEFORE IT COULD BE STOPPED FROM ROLLING OUT OF THE GARAGE. THE RESULTING COST TO REPLACE THE DOOR, PAINT THE NEW DOOR, BACK DOOR AND FRONT PANEL AND REPLACE ELECTRICAL SYSTEM IN DOOR (PLUS TOWING), WAS $2317.35. RECEIPT FROM BODY SHOP OF JEEP DEALERSHIP (CHAMPION AUTOPLEX) AVAILABLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750369August 13, 2001
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE FAILED IN FAIRBORN, OHIO. THE VEHICLE WAS TOWED TO TWO DIFFERENT JEEP GARAGES PRIOR TO BEING DIAGNOSED AS A FAILURE OF THE CAM SENSOR GEARS. THE TECH ASSIGNED TO EVALULATE THE PROBLEM INDICATED THIS IS THE SECOND FAILURE OF THIS TYPE HE HAS SEEN IN TWO WEEKS. THIS FAILURE CAUSES YOU TO LOSE ALL ENGINE POWER, IE POWER STEERING AND POWER BRAKING!. THE DEALERSHIP ALSO INDICATED THAT THE PARTS NEEDED FOR THIS REPAIR ARE ON A "NATIONAL BACKORDER" AND IT COULD TAKE 1 WEEK OR MORE TO OBTAIN THE REPAIR PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750261August 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PULLED MY JEEP OUT OF THE GARAGE, WHILE IDLING, I GOT OUT TO GO BEHIND THE JEEP TO CLOSE THE GARAGE DOOR, WHEN THE TRANSMISSION JUMPED OUT OF PARK INTO REVERSE. I WAS HIT AND THROWN TO THE BACK OF THE GARAGE RECEIVING MANY BRUISES AND SCRATCHES. I THEN WENT TO THE EMERGENCY ROOM AND WAS CHECKED OUT. MY INSURANCE AGENT CAME THE NEXT DAY AND FILED A REPORT OF THE ACCIDENT . THE DEALER FROM WHERE I PURCHASED THE JEEP WAS NOTIFIED OF THE ACCIDENT. THE DAMAGE TO THE JEEP, TO THE GARAGE AND ITS CONTENTS WAS IN EXCESS OF $7000.00. IN AUGUST 2001, I SAW ON CNN NEWS JEEP GRAND CHEROKEE'S WERE BEING REPORTED FOR TRANSMISSIONS SLIPPING OUT OF GEAR. I WANTED TO REPORT MINE AS WELL. THANK-YOU RICKY AND NANCY GERRIN 8-13-01. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#750268August 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ON 8-4-01, I PLACED MY 1999 JEEP IN PARK AND LEFT THE SUV TO GET DIRECTIONS ON PARKING AT A SPORTING EVENT. A FRIEND OF MINE, WAS IN A VEHICLE IN FRONT OF ME AND LOOKED BACK AND NOTICED THAT MY JEEP WAS BACKING UP ALL BY ITSELF? I RAN BACK, CAUGHT IT AND LUCKLY MY 2YR OLD SON AND NO ONE AROUND WAS PHYSICALLY INJURED OR WORSE. NO DAMAGE TO ANY OTHER VEHICLE WAS CAUSED, BUT I AM CONCERNED THAT THIS OCCURED AND NEVER HAS HAPPENED IN THE PAST. I CALLED JEEP AND ALL THEY COULD TELL ME WAS TO REPORT THIS TO YOU AND THAT THEY ARE COOPERATING WITH YOUR AGENCY ON THIS ISSUE. AT THIS TIME, THERE IS NOTHING THEY CAN DO FOR ME. ??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee