Hyundai Veracruz Complaints

662 consumer complaints on file.

#10762785September 10, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT VEHICLE WAS TAKEN TO A DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING).THE CONTACT STATED THAT THE TECHNICIAN FAILED TO COMPLETE THE RECALL REMEDY AND ONLY REPAIRED THE VALVE COVER GASKET. AS A RESULT, THE ALTERNATOR WAS NOT REPLACED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE RECALL REPAIR BEING PERFORMED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761981September 7, 2015
ELECTRICAL SYSTEM
IN MAY 2013, BRAKE SWITCH FAILED. IT WAS ALMOST IMPOSSIBLE TO MOVE CAR FROM PARK TO REVERSE, OR PARK TO DRIVE. TOOK VERACRUZ TO HYUNDAI DEALERSHIP, BRAKE SWITCH REPLACED. PROBLEM SOLVED. IN SEPTEMBER 2014, ALL BRAKE LIGHTS FAIL. REPLACED BULBS. PROBLEM SOLVED. IN AUGUST 2015, ESC LIGHT ILLUMINATES, CAR GETS STUCK IN NEUTRAL. CAN NOT TURN OFF, SWITCH GEARS. BATTERY IS DRAINED AND CAR IS TOWED TO HYUNDAI. SPENT 3 DAYS AT DEALERSHIP. BRAKE SWITCH REPLACED AGAIN, ALL BRAKE LIGHTS FAILED, REPLACED BULBS. ELECTRICAL SYSTEM DRAINING BATTERY. PROBLEM FOUND IN RADIO - SHORT IN WIRING. RADIO DISASSEMBLED. TWO WEEKS LATER, LEFT BRAKE LIGHT OUT AGAIN. REPLACED BULB AND RETURNED TO DEALERSHIP. DEALERSHIP STATES CANNOT LOCATE PROBLEM SINCE BULB WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761094September 2, 2015
ELECTRICAL SYSTEM
I TOOK THE VEHICLE IN FOR SAFETY WARRANTY WORK. CAR CITY HYUNDAI IN ST JOSEPH MISSOURI COMPLETED THE NATIONAL RECALL FOR OIL LEAKING ON TO THE ALTERNATOR . AFTER DRIVING THE CAR FOR APPROX 30 MILES THE DASH LIGHTS UP LIKE A CHRISTMAS TREE. I HAVE SPOKE TO JOE 631613 FOR HYUNDAI HE IS NOT A PART OF HYUNDAI CORP. HE IS A CSR FOR SOME CALL CENTER. THEY ARE STATING THE ELECTRICAL PROBLEMS HAVE NOTHING TO DO WITH THE CHANGES THE DID ON MY CAR AND THAT IT IS A SENSOR THAT HAS MAGICALLY WENT OUT AFTER THE RECALL WORK. JOE INSTRUCTED ME TO CONTACT THE ADDRESS BELOW FOR ANY OTHER CONCERNS. 20850 FOUNTAIN VALLEY CA 92728
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758957August 24, 2015
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE ATTEMPTING TO SHIFT INTO THE PARK POSITION, THE SHIFT LEVER SEIZED AS THE ESC OFF LIGHT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO MADE THE CONTACT AWARE OF NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746887August 6, 2015
ELECTRICAL SYSTEM
THE VALVE COVER GASKET WAS LEAKING IN TO THE ALTERNATOR CAUSING AN ELECTRICAL MALFUNCTION THAT ALMOST CAUSED A THREE CAR ACCIDENT. THOSE PARTS HAVE BEEN REPLACED FOUR TIMES. TWICE BY FIRESTONE BECAUSE THE DEALERSHIP TOLD ME THAT SINCE THERE THE ONES THAT REPAIRED IT THE FIRST TIME I HAD TO GO BACK TO THEM THE SECOND TIME. AND THE DEALERSHIP REPAIRED IT TWICE SINCE THE RECALL HAS BEEN REPORTED. THIS VEHICLE IS UN SAFE FOR ME TO DRIVE MY CHILDREN IN AND APPARENTLY HYUNDAI HAS NOT FOUND A SUCCESSFUL WAY TO FIX THE PROBLEM BUT YET IM BEING INCONVENIENCED AT MY EXPENSE DUE TO PAYING TOW FEES,RENTAL FEES, AND DIAGNOSTIC TESTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744891July 30, 2015
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
DRIVING ON THE ROAD AND TRY TO MAKE A LEFT...THE ABS, AND OTHER LIGHTS LIGHT UP AND THE ENGINE STALL.ALL ASSISTED POWER WAS LOSS FOR DIRECTION IN THE MIDDLE OF THE LEFT TURN. COAST TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. MECHANICS FIND BRAKE FLUID IN THE ABS CONTROL UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744433July 28, 2015
UNKNOWN OR OTHER
MY ESC OFF LIGHT CAME ON AND I COULD NOT SHIFT OUT OF PARK.I COULD HEAR CLICKING IN THE WHEEL..HIT CRUISE CONTROL AND WIGGLED THE WHEEL AND IT FINALLY WENT TO DRIVE. IT WOULD GO INTO NUETRAL OR DRIVE AND WOULDN'T GO INTO PARK.I PUT IT IN NEUTRAL AND PUT THE E-BRAKE ON AND TURNED THE KEY OFF BUT OF COURSE THE KEY WOULDN'T COME OUT OF THE IGNITION BECAUSE OF THIS...WOULDN'T GO INTO REVERSE. IT EVENTUALLY DOES AFTER FULLING WITH IT. READ ABOUT A RECALL ON THE CABLE OR SOME LAMP OR ESC LIGHTING OR SOMETHING IN 2007-2009 HYUNDAI VERACRUZ'S BUT IT IS NOT UNDER MY VIN. I HAVE SEEN LOTS OF COMPLAINTS ON THIS DEFECT/ISSUE! PLEASE HELP? EXPLAIN? THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735129July 20, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I JUST GOT THIS CAR AROUND MAY AND IT STARTED MAKING A TERRIBLE NOISE WHEN IT WAS IN PARK AND NEUTRAL. TOOK IT TO A MECHANIC AND HE SAID IT WAS IN THE SWITCH. ALSO, DURING THIS TIME I HAD NOTICED THE ESC LIGHT CAME ON AND SOMETIMES DURING THAT TIME I CANNOT CHANGE GEARS. WONDERED IF THERE WAS ANY RECALLS WITH THIS PROBLEM OR ANY OTHER COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717073May 18, 2015
VISIBILITY/WIPER
PURCHASED VEHICLE JANUARY 2, 2015. MY FRONT WINDSHIELD WIPER WENT COMPLETELY OUT ON ITS OWN IN MARCH. THE DEALER I MADE THE PURCHASE SERVICE DEPARTMENT MADE AN ADJUSTMENT THAT WAS NEVER SUFFICIENT. IN FACT, I BROUGHT IT BACK TO THE MECHANIC 4 TIMES WITHOUT HAVE TO LEAVE THE LOT. HE MENTIONED THAT THERE WAS A DEFECT IN IT AND THAT I WOULD HAVE TO PURCHASE A USED MOTOR THAT COST $350.00 PLUS $68.00 FOR INSTALLATION. IT IS ONLY SOLD A MOTOR + TRANSMISSION NOT MOTOR ONLY. THE IS A NATION BACK ORDER AND ONLY ONE COMPANY HAS IT!!! THIS IS RECALL OR "GIVE ME MY MONEY BACK" IF I EVER HEARD OF ONE. WHEW, THANK YOU FOR YOUR ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712185April 22, 2015
POWER TRAIN, ENGINE
I AM THE 2ND OWNER OF THIS 2008 HYUNDAI VERACRUZ. THE ESC, ABS AND BRAKE WARNING LIGHTS HAVE BEEN ILLUMINATED FOR MONTHS. TWO DEALERS WERE UNABLE TO TELL ME THE ISSUE OR TO GET THE LIGHTS TO TURN OFF. OFFERED MANY SERVICES (NOT THE AWD MODULE). THE AWD LIGHT WOULD OCCASIONALLY ILLUMINATE AND I WOULD LOSE CRUISE CONTROL AND SPEEDOMETER. MID-MARCH, THE CAR BECAME DIFFICULT TO START - WOULD TURN OVER BUT WOULDN'T STAY RUNNING ONCE IT WAS PLACED IN DRIVE AND STALLED A NUMBER OF TIMES IN TRAFFIC (VERY DANGEROUS! IMAGINE LEFT TURNS ACROSS A 2-LANE HIGHWAY!) I HAVE GOTTEN ALL THE RECALL WORK DONE INCLUDING THE ALTERNATOR AND LEAKY VALVE COVER GASKET (NOT PLURAL). THIS IS A VERY DANGEROUS PROBLEM THAT IS COMMON WITH THESE CARS. I UNDERSTAND THE MODULE IS AROUND $2500 TO FIX AND CAR IS JUST PAST WARRANTY WHEN THESE ISSUES START. I CANNOT WITH GOOD CONSCIOUS SELL THIS TO ANOTHER HUMAN. PLEASE MAKE THEM ISSUE A RECALL! THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706665April 20, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING MY 2008 VERACRUZ, THE ABS, ESC, AND 4WD LIGHTS WENT ON, A FEW MINUTES LATER THE SPEEDOMETER REGISTERED ZERO, THEN WORKED INTERMITTENTLY. ACCORDING TO MY MECHANIC THE SOURCE OF THE PROBLEM WAS THE ABS MODULE. THE ORIGINAL ABS MODULE BECAME INOPERABLE IN MARCH 2015, AFTER APPROXIMATELY 41,000 MILES AND WAS REPLACED ONCE THE PART BECAME AVAILABLE FROM HYUNDAI ON 4/9/15. THE PART WAS PURCHASED BRAND NEW FROM HYUNDAI BY MY MECHANIC AND PROFESSIONALLY INSTALLED, DROVE APPROXIMATELY 100 MILES BEFORE THE . ACCORDING TO MY MECHANIC, THE ABS MODULE WHICH COST APPROXIMATELY $2,500 AND CONTROLS THE BRAKES, STABILITY CONTROL, SPEEDOMETER, TRACTION CONTROL, ETC IS ONLY GUARANTEED BY HYUNDAI FOR 30 DAYS. TWO ABS MODULE FAILURES WITHIN A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704950April 10, 2015
SERVICE BRAKES, WHEELS
2008 VERACRUZ THAT FEELS LIKE MY BRAKE PEDAL IS GRINDING AND PULSATING AT SPEEDS LESS THAN 20 MPH. THE BRAKES GRIND RANDOMLY AND KICK BACK TOWARDS MY FOOT, AND I HAVE TO RE-BRAKE. IT ONLY HAPPENS AFTER THE CAR IS INITIALLY TURNED OFF AND THE FIRST ONE OR TWO BREAKS. THEN, BEHAVES NORMALLY. IT WILL HAPPEN SEVERAL DAYS IN A ROW, SEVERAL TIMES IN A DAY AND/OR THEN COULD GO WEEKS OR MONTHS WITH IT NOT OCCURRING. WE DID NEW REAR BREAKS. THE DEALER SAID THE ROTORS AND PADS ARE FIND AND TOLD ME IT COULD BE FROM WATER OR SOMETHING GETTING IN THERE RANDOMLY (IE. POLLEN). I TEND TO COMPLETELY DISAGREE AS SOMETHING SIMPLE LIKE WATER WOULD NOT MAKE THIS SIGNIFICANT OF GRINDING/PULSATING SO CONTINUOUSLY BUT YET RANDOMLY. THIS BECOMES VERY SCARY CONTINUING TO HAPPEN BECAUSE I AM WONDERING IF SOMETHING IS ABOUT TO SNAP AND THE BREAKS WILL NOT WORK OR WHAT IS HAPPENING. I HAVE REVIEWED SEVERAL OTHER PEOPLE WITH SIMILAR COMPLAINTS ONLINE WITH THE VERACRUZ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704331April 7, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
MY ABS, ESC AND AWD DASH LIGHTS ILLUMINATED ON MY 2008 HYUNDAI VERACRUZ. RAN CODES TO FIND OUT THE RF AND LR WHEEL SENSORS WERE GIVING AN ERROR, AS WELL AS THE BRAKE SWITCH. CHECKED FITTINGS AND FOUND NO MISSED CONNECTIONS WITH THE WHEEL SENSORS, AND WHEN I STARTED THE CAR BACK UP, ALL LIGHTS ON THE DASH TURNED OFF. WHEN THE CAR GOT UP TO 30MPH, THE ESC LIGHT STARTED FLASHING, THE AWD LIGHT ILLUMINATED, AND MY VEHICLE ACTED AS IF IT WAS DRIVING IN HEAVY SNOW (STALLING, SLOWING, AND ACCELERATION FAILING). AFTER PUTTING THE CAR IN PARK, TURNING IT OFF, AND STARTING IT BACK UP, ALL LIGHTS WERE AGAIN OFF. SAME ISSUE REPEATED ITSELF, AND THEN THE ABS, ESC AND AWD LIGHTS ILLUMINATED AGAIN, AND THE CAR DROVE FINE. TOOK TO THE DEALER TO GET DIAGNOSED. FEARFUL OF SUDDEN MALFUNCTION DURING EXPRESSWAY DRIVING TO CAUSE A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704120April 7, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
THE ABS LIGHT, ESC LIGHT, TRACTION CONTROL LIGHT AND AWD LIGHT ALL ILLUMINATED. THE DEALERSHIP TRIED TWICE TO DIAGNOSE THE PROBLEM, BUT COULD NOT LOCATE ANY CODES FOR IT. THE THIRD TIME THE ISSUE AROSE, THE DEALER DECIDED THAT THERE IS AN ISSUE WITH THE ABS SENSOR. THE VEHICLE IS A 2008 VERACRUZ PURCHASED IN MAY 2009. I WAS TOLD THAT THE VEHICLE WAS JUST PAST THE WARRANTY PERIOD AND THAT HYUNDAI WOULD NOT COVER THIS ITEM. IT APPEARS THAT THIS IS BECOMING A COMMON PROBLEM WITH THIS VEHICLE, AS THERE HAVE BEEN AT LEAST 15 COMPLAINTS ON THE NHTSA SITE AND MANY MORE LISTED IN THE HYUNDAI FORUMS ONLINE. PLEASE INVESTIGATE THIS ISSUE AND SEE IF A RECALL IS WARRANTED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704124April 7, 2015
STEERING:RACK AND PINION, ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING THE VEHICLE, THE CONTACT HEARD A CLANKING NOISE COMING FROM THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE NOISE ALSO WAS PRESENT WHEN DRIVING OVER BUMPS IN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RACK AND PINION STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT INDICATED THAT OIL LEAKED ONTO THE ALTERNATOR CAUSING THE ALTERNATOR WARNING LIGHT TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703120April 1, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES
THE ABS LIGHT, ESC LIGHT, TRACTION CONTROL LIGHT ,ALL WHEEL DRIVE LIGHT CAME ON THE DASH, MADE APPT WITH DEALER (03/25/2015) AND WAS TOLD THAT I WOULD NEED LEFT & RIGHT SIDE REAR WHEEL SPEED SENSORS. THE VEHICLE IS A 2008 WHICH WAS PURCHASED MAY 2009 AND HAS ONLY 26417 MILES ON IT AND WAS TOLD THAT IT WAS OUT OF WARRANTY. BIN ON THE INTERNET AND SEEN THAT THIS IS A COMMON PROBLEM WITH THIS CAR. I AM HOPING THAT YOU WILL LOOK INTO THIS AND DO SOMETHING ABOUT THIS. THANK YOU FOR ANY HELP YOU CAN GIVE ME AND THE REST OF THE OWNERS OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702867March 31, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
STARTED CAR, ESC OFF, AWD, AND ABS WARNING LIGHTS STAYED ON. AFTER A FEW MINUTES DRIVING THERE WAS A WHIRRING NOISE IN THE ENGINE COMPARTMENT ON THE DRIVERS SIDE. STEPPING ON THE BRAKES MADE THE NOISE GO AWAY, NOISE RETURNED WHEN RELEASING THE BRAKES. REPAIR SHOP DIAGNOSED IT TO BE THE ABS MODULE WHICH NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672100March 9, 2015
ENGINE AND ENGINE COOLING
2010 HYUNDAI VERA CRUZ. CONSUMER WRITES IN REGARDS TO ALTERNATOR AND THE FRONT VALVE COVER RECALL. *SMD WHEN THE CONSUMER ARRIVED AT THE DEALER, TO COMPLY WITH THE RECALL, HE WAS INFORMED THERE WAS NO APPROVED REMEDY FOR THE ISSUE. RECALL # 14V415000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692436March 6, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR WAS DRIVING OK SINCE WE HAVE ACQUIRED IT . NO PROBLEMS, NO ISSUES UNTIL WE HAD A SNOW STORM WHEN MY WIFE DRIVING HOME FROM MY CHILDREN'S SCHOOL THE CRUISE CONTROL GOT STUCK AND WOULD NOT RELEASE. SHE PUT THE CAR IN NEUTRAL AND THE ENGINE RPM KEPT GOING UP. SHE TURNED THE CAR OFF THEN RESTARTED IN 5 MINS IT WAS OK WITH ALL LIGHT IN CLUSTER ON. DIAGNOSED THE CAR WITH WHEEL SPEED SENSOR RR. IT DROVE FOR 1 HOUR THEN ALL LIGHT CAME BACK ON. TOOK IT TO DEAL FOR THE OPEN RECALL I FOUND ONLINE ABOUT MY MODEL CAR. DEALER CHANGED ALL RECALL PROBLEMS BUT LIGHT IS ON. NOW THE DEALER SAID NO COMMUNICATION TO THE CAR'S COMPUTER CAN BUS. CHECKED WITH MY LOCAL MECHANIC AND SAID IT IS THE ABS HYDRAULIC PUMP AND MODULE AFFIXED TO IT. IT IS SHORTED OUT INSIDE AND CAUSES INTERFERENCE WITH THE COMPUTER SYSTEM. THE COST OF PARTS IS WELL OVER 2600 PLUS LABOR. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10692543March 6, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
THE ABS MODULE IS FAULTY BECAUSE OF THE DEFECTIVE WIRING HARNESS. THE HARNESS IS SUSCEPTIBLE TO LIVE ENVIRONMENTAL ELEMENTS ESPECIALLY DURING WINTER DUE TO THE HIGH SALT USE ON ROADS ESPECIALLY IN THE STATES WITH HARSH WINTER. THIS PROBLEM CREATES A SAFETY HAZARDS AND RENDER THE VEHICLE OPERATION IN A STALL MODE. OVER TIME IT COULD CAUSES FIRE HAZARD, SUDDEN ACCELERATION CRUISE CONTROL LOCK WITH NO RELEASE OPTION THAT COULD RESULTS IN A CRASH. IT COULD CAUSE OTHER COMPONENTS FAILURES LIKE MAIN PCM MODULE AND SIDE MODULES OF THE VEHICLE. THE HARNESSES ON THE VERACRUZ ARE NOT SEALED PROPERLY AND HIGHLY DEFECTIVES. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0

← Back to Hyundai Veracruz