Hyundai Veracruz Complaints

662 consumer complaints on file.

#10917820October 21, 2016
EXTERIOR LIGHTING
HEADLIGHTS BRIEFLY TURN OFF WHEN TURN SIGNAL IS ACTIVATED. PROBLEM INTERMENT BUT EXTREMELY DANGEROUS. HAPPENS REGARDLESS OF WHETHER WHILE MOVING OR STOPPED. DEALER SERVICE WILL NOT REPAIR DUE TO OUT OF WARRANTY. DATE HAPPENED BELOW IF FOR LAST OCCURRENCE ONLY. ISSUE HAS BEEN HAPPENING FOR A COUPLE OF YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917668October 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS INFORMED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,101.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915123October 10, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
ESC LIGHT AND ABS LIGHT HAVE COME ON INTERMITTENTLY SINCE WE BOUGHT THE VEHICLE IN 2010. THEY USUALLY WENT BACK OFF AFTER STOPPING THE CAR AND SHUTTING OFF THE ENGINE. THE OTHER NIGHT WHILE DRIVING DOWN A HIGHWAY AT 70MPH, THOSE 2 LIGHTS AND THE AWD LIGHT CAME ON AND ARE NOT TURNING OFF. LOOKING ON INTERNET, I SEE THESE 3 LIGHTS COMING ON IS FAIRLY COMMON AND CAN BE A SAFETY HAZARD. WONERING IF/WHEN THIS MIGHT BE ADDRESSED ASA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913988October 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910725September 30, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
ESC LIGHT COMES ON AND OFF. THIS IS REPETITIVE PROBLEM. IT LOOKS LIKE HYUNDAI HAS NO IDEA HOW TO FIX.. IF YOU GOOGLE VERACRUZ ESC LIGHT, YOU WILL SEE TONS OF POSTS COMPLAINING ABOUT THIS.. AIR-BAG SIGN IS ON INTERMITTENTLY AFTER THE RECALL. HYUNDAI REFUSES TO REPAIR BECAUSE WHEN THEY TAKE THE CAR INTO THE GARAGE, THE LIGHT IS OFF(UNABLE TO READ THE CODE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906335September 14, 2016
ELECTRICAL SYSTEM
PROXIMITY KEY WORKED ON AND OFF FOR A WEEK AND THEN STOPPED WORKING COMPLETELY, KEY INSIDE PROXIMITY FOB ONLY UNLOCKS DOORS, NO WAY TO START VEHICLE WITHOUT THIS DEVICE WORKING. TRIED TO ORDER A NEW PROXIMITY KEY FOB THROUGH AN AUTO LOCKSMITH, HYUNDAI SERVICE WOULD NOT ASSIST LOCKSMITH ON PROGRAMMING NEW PROXIMITY KEY AND WE WERE TOLD ONLY DEALERS CAN DO THIS AND THAT IT WOULD BE APPROXIMATELY $65.00 TO REPROGRAM THE PROXIMITY KEY. ONCE WE TOOK THE VEHICLE TO HYUNDAI AND HYUNDAI CHECKED THE VEHICLE WE WERE TOLD THE PROXIMITY KEY WOULD NEED TO BE REPLACED, PRICE JUMPED FROM $65.00 TO $290.00 PLUS $65.00 REPROGRAMMING THE NEW PROXIMITY FOB, THE NEXT DAY WE WERE CONTACTED THAT THE MODULE THAT MAKES THE PROXIMITY KEY FOB WORK WAS BAD AND NEEDED TO BE REPLACED. PRICE WENT FROM $355.00 TO $1300.00 FOR THE NEW MODULE AND PROXIMITY KEY FOB. TODAY, AFTER A WEEK OF THE VEHICLE BEING AT HYUNDAI WE WERE TOLD BY THE HYUNDAI SERVICE ADVISOR THAT THE MODULE FOR THIS PROXIMITY KEY FOB IS UNDER THE CUP HOLDER IN THE MIDDLE CONSOLE AND THAT FLUID (THEY ASSUMED SODA) LEAKED THROUGH THE CONSOLE SHORTING THE MODULE CAUSING US TO REPLACE THE MODULE AND THE PROXIMITY KEY FOB..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903732September 6, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE INSIDE DOOR HANDLE FRACTURED WHILE ATTEMPTING TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DOOR HANDLE. LATER, THE FRONT PASSENGER SIDE DOOR HANDLE ALSO FRACTURED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/29/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904203September 6, 2016
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LIGHTS MALFUNCTIONED AND CAUSED THE GEAR SHIFT LEVER TO LOCK. THE BRAKE SWITCH WAS REPLACED TWICE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896205August 16, 2016
AIR BAGS
THE AIRBAG LIGHT CAME ON ON DASH PANEL HYUNDAI ADVISOR THOUGHT IT MAY BE A LOOSE CONNECTION AND TO HAVE IT LOOKED AT ON OUR NEXT SERVICE VISIT, AFTER HYUNDAI DIAGNOSED THE PROBLEM IT TURNS OUT THAT IS THE CLOCK SPRING WHICH HAS A RECALL DATED 9/11/2011 RECALL CONFIRMATION #11V472000, HYUNDAI DEALER TOLD ME THAT MY VIN IS NOT INVOLVED IN THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894441August 9, 2016
ENGINE
RECALL FROM HYUNDAI: AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET COULD CAUSE ENOUGH OIL TO DROP ONTO THE ALTERNATOR TO DAMAGE IT, RESULTING IN A FAILURE OF THE CHARGING SYSTEM. IF THE ALTERNATOR IS DAMAGED, THE CHARGING SYSTEM WARNING LAMP IN THE INSTRUMENT CLUSTER WILL ILLUMINATE, CAUSING THE ENGINE TO LOSE POWER AND THE VEHICLE TO STOP RUNNING; AN UNEXPECTED ENGINE FAILURE WHILE DRIVING INCREASES THE RISK OF A CRASH. THE MANUFACTURER IS NOT TELLING OWNERS THAT THIS RECALL EVENTUALLY CAUSES THE FAILURE OF THE ENGINE AS IT HAPPENED TO ME AND I HAVE NOW BEEN WITHOUT A CAR FOR MORE THAN 3 WEEKS, WAITING TO HEAR FROM HYUNDAI CORPORATE IF THEY ARE GOING TO FIX THE PROBLEM. SO FAR, THEY HAVE NOT INDICATED ANYTHING. AS THE OIL IS LEAKING, THE CAR NEVER OPERATE AT THE OPTIMAL AMOUNT OF OIL, CAUSING FRICTION IN THE ENGINE WHICH EVENTUALLY BLOCKED THE PUMP SENDING THE OIL TO THE TOP OF THE ENGINE IN MY CAR. HYUNDAI HAS BEEN UNRESPONSIVE TO HELP RECTIFY THE SITUATION. CALLING ON THE SAFETY BUREAU FOR ACTIONS AND WILL BE SEEKING LEGAL ADVICE SINCE MY RENTAL BILLS ARE ADDING UP. I HAD TO CHANGE MY ALTERNATOR TWICE, PRIOR TO THE DEALER HAVING TO CHANGE IT TWICE AS WELL WITHIN 4 YEARS DUE TO EXCESSIVE LEAKAGE OF OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889019July 27, 2016
ENGINE, VEHICLE SPEED CONTROL, STEERING
VEHICLE STOPPED WHILE DRIVING WITHOUT WARNING. UNABLE TO START. DANGEROUS SITUATION, UNABLE TO CONTROL VEHICLE. I WAS ABOUT TO ENTER THE INTERSTATE AND LOSS POWER. HAD TO HAVE THE VEHICLE TOWED. HAD THIS SAME ISSUE WITH THE ALTERNATOR RECALL. HAD TO HAVE THE VEHICLE TOWED TO A DEALER. DEALER SAID IT WAS ENGINE FAILURE. NO WARNING LIGHTS CAME ON DASH, NO ISSUES. WITH THE PREVIOUS ALTERNATOR RECALL, OIL WAS DRIPPING ONTO THE ALTERNATOR AND THE VEHICLE SHUT DOWN WHILE DRIVING. I DID NOT FEEL SAFE DRIVING THE VEHICLE AS I DID NOT KNOW WHEN THIS WOULD HAPPEN. THIS VEHICLE IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884690July 13, 2016
AIR BAGS
THE AIRBAG LIGHT HAS BEEN ON FOR 2 WEEKS. I'VE HAD TO TAKE THIS CAR IN SEVERAL TIMES BECAUSE THE ABS LIGHT HAS GONE ON AFTER EVERY SERVICE, SO I DON'T KNOW IF IT'S THE SENSOR OR THE ACTUAL AIRBAG THAT'S THE PROBLEM. IT'S A PAIN, AND I DON'T KNOW WHETHER OR NOT TO BE WORRIED, WITH ALL THE NEGATIVE PRESS ABOUT AIRBAG ISSUES THESE DAYS. IF I TAKE IT IN I'M SURE THEY'LL CHARGE ME A LOT TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882535July 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ON THE PASSENGER SIDE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873067June 8, 2016
ENGINE AND ENGINE COOLING
2007 HYUNDAI VERA CRUZ. CONSUMER WRITES IN REGARDS TO MANUFACTURER STALLING REIMBURSEMENT CLAIM PAYMENTS FOR RECALL NOTICE 14V-415 REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY A REPUTABLE MECHANIC, AFTER HYUNDAI REQUESTED THE CONSUMER GO TO THE DEALER, TO VERIFY THE WORK HAD BEEN DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865160May 16, 2016
ENGINE
ENGINE VALVE COVER GASKET AND ALTERNATOR WAS REPLACED AT THE END OF 2014 BY A RECALL. ENGINE LEAKS AGAIN AND DRIPPING ON TOP OF THE ALTERNATOR. HYUNDAI REFUSED TO FIX IT AS IT IS OVER A YEAR AFTER REPLACING THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864645May 12, 2016
ELECTRICAL SYSTEM
CAR DIED WHILE DRIVING (IN MOTION), I TOOK IT IN AND THEY NEEDED TO REPLACED ALTERNATOR AT COST OF $704.02. SAME PROBLEM WITH ALTERNATOR BEGAN TO HAPPEN AGAIN. I RECEIVED A RECALL NOTICE, NHYSA 14V-415. RECALL WORK WAS THEN DONE. I ATTEMPTED TO GET REIMBURSED FOR THE MONEY SPENT THE FIRST TIME THE ALTERNATOR WENT OUT. I SENT IN ALL PAPERWORK REQUIRED AND WAITED. I PHONED IN TO SEE WHAT THE DELAY WAS, THEY WERE MISSING OUR PROOF OF PAYMENT RECEIPT. I SENT THAT IN AND WAITED SOME MORE. EACH TIME I CALLED I HAD A NEW "CASE WORKER" BECAUSE THE OTHER ONE(S) WERE NO LONGER WORKING THERE. EACH TIME MY CASE MUST HAVE BEEN PLACED AT THE BOTTOM OF THE STACK. EACH TIME THEY PROMISED TO EXPEDITE MY CLAIM. I'M STILL WAITING. NOT ONLY THAT, THEY RECALL REPAIR WORK DOESN'T SEEM TO HAVE FIXED THE PROBLEM. WE KEEP GETTING "FLUID" LEAKING ONTO THE ALTERNATOR. THEY WILL NOT DO ANYTHING MORE UNLESS HYUNDAI PUTS OUT ANOTHER RECALL NOTICE. I WON'T BUY HYUNDAI AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864672May 12, 2016
ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL I PURCHASED THIS CAR THREE WEEKS AGO, EVEN THOUGH IT'S AN OLDER CAR IT ONLY HAD 57,000 MILES ON IT. WELL A FEW DAYS AFTER PURCHASE I WAS DRIVING AND WHEN I ARRIVED AT MY DESTINATION I COULD NOT MOVE THE GEAR SHIFT LEVER OUT OF DRIVE. I CALLED THE LOCAL HYUNDAI AND THEY WANTED ME TO BRING IN THE CAR, BUT AGAIN I CAN'T BRING IN A CAR THAT I CAN'T BACK OUT OF A PARKING SPACE. SO I ENDED UP CALLING THE HONDA DEALERSHIP IN WHICH I BOUGHT THE CAR FROM, AND HE TOLD ME TO PRESS ON THE SAFETY BRAKE AND THEN TRY TO TURN THE CAR OFF. EVENTUALLY AFTER WAITING 20 MINUTES I WAS ABLE TO MOVE THE GEAR SHIFT LEVER IN TO PARK. THEN IS HAPPENED AGAIN TODAY ON 05-12-2016, WHILE I WAS DRIVING I LOOKED DOWN AND SEEN THE "ESC OFF" LIGHT ON AGAIN SO I CAME TO A STOP AND ATTEMPTED TO PUT MY CAR IN PARK, AND AGAIN, THE LEVER DID NOT MOVE. IN BOTH SITUATIONS I WAS JUST DRIVING ON A REGULAR STREET AND BOTH TIMES I CAME TO A STOP AND SEEN THE "ESC OFF" LIGHTS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864426May 11, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ESC LIGHT CAME ON, GEAR SHIFT WILL NOT COME OUT OF PARK, DRIVE OR REVERSE UNLESS GEARSHIFT RELEASE BUTTON IS PUSHED. ESC LIGHT BEING ON RESULTS IN SHIFTER NOT MOVING, NO BRAKE LIGHTS, NO REVERSE LIGHT AT ANY TIME. THIS RECALL WAS MADE IN 2009 WAS REPAIRED AND THE SAME ISSUE HAS RETURNED BUT HYUNDAI WILL NOT FIX IT BECAUSE THE RECALL IS CLOSED. IT IS CAMPAIGN 092 STOP LAMP REPLACEMENT. THIS PROBLEM AFFECTS BRAKES AND BRAKE LIGHTS SO WHILE DRIVING OTHER DRIVERS HAVE NO IDEA WHEN YOU ARE STOPPING OR SLOWING DOWN. THIS IS EXTREMELY DANGEROUS. THE FACT THAT IT HAS BEEN RECALLED ONCE FIXED AND IS DOING THE SAME THING AGAIN SHOULD MEAN ANOTHER RECALL AND DIFFERENT FIX FOR THE VEHICLES. HYUNDAI WAS NOTIFIED YET REFUSES TO FIX IT BECAUSE IT HAS ALREADY BEEN FIXED ONCE. WE WERE TOLD TO HAVE IT FIXED AND WE COULD POSSIBLY RECEIVE A REFUND. THIS ISSUE IS CONTINUOUS AND HAPPENS WHILE PARKED, ON THE HIGHWAY, AND CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863838May 8, 2016
STRUCTURE:BODY
WITHIN THE LAST WEEK THE INTERIOR HANDLES HAVE BROKEN ON THE DRIVERS SIDE DOORS. THE DRIVERS SIDE PASSENGER DOOR WILL ONLY OPEN FROM THE OUTSIDE MAKING IT UNSAFE TO ALLOW ANYONE TO RIDE THERE UNTIL IT IS REPAIRED. THE DRIVER DOOR WILL OPEN BUT GETS STUCK AT TIMES AND DOES NOT WANT TO SHUT REQUIRING YOU TO MANUALLY HOLD THE DOOR CLOSED. THIS IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852138March 29, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO MONTHS LATER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BELT TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK BEHIND THE TIMING VALVE AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. ..UPDATED 05/09/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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