Hyundai Veracruz Complaints
662 consumer complaints on file.
- #10691805March 3, 2015ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ESC OFF, AWD, AND ABS LIGHTS LIT UP ON THE DASHBOARD. WHILE DRIVING IN TRAFFIC, THE VEHICLE SUDDENLY DIED AND LOST ELECTRICITY AND HAD TO COAST THE VEHICLE TO THE SIDE OF INTERSECTION, WHILE NOT HAVING POWER. EVENTUALLY ABLE TO RESTART THE VEHICLE AND DRIVE AGAIN. HAPPENED 2 MORE TIMES WHERE THE VEHICLE DIED WHILE IT WAS BEING DRIVEN. WHILE DRIVING IT TO THE DEALER, NOTICED THE SPEEDOMETER WAS NOT WORKING. DEALER FOUND A BUNCH OF CODES FOR WHEEL SENSORS AND EVENTUALLY DETERMINED THE ISSUE WAS AN ABS HYDRAULIC MODULE, WHICH COSTS OVER $2000 JUST FOR THE PART ITSELF. I RESEARCHED THROUGH SEVERAL HYUNDAI FORUM WEBSITES AND IT APPEARS THIS IS A CHRONIC ISSUE WITH THIS VEHICLE AS OTHER OWNERS HAVE HAD THE SAME PROBLEM. DUE TO THE COST OF THIS PART AND THE SAFETY ISSUES INVOLVED WITH DRIVING THE VEHICLE, I WOULD SUGGEST IT SHOULD BE PART OF A RECALL. VERACRUZ OWNERS SHOULD BE NOTIFIED NOT TO DRIVE THE VEHICLE IF THE COMBINATION OF THESE LIGHTS COME ON, AS THE VEHICLE MAY QUIT AND LOSE POWER WHILE IT IS BEING DRIVEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690797February 26, 2015UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, EQUIPMENT ADAPTIVE/MOBILITY
DRIVERS LEFT FRONT INSIDE DOOR HANDLE BEGAN TO FAIL DUE TO WHAT APPEARS TO BE A BREAKDOWN OF ITS ELEMENTS.YESTERDAY IT COMPLETY BROKE OFF AND I HAVE TO USE THE OUTSIDE DOOR HANDLE TO GET OUT OF CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690877February 26, 2015AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE CLOCK SPRING FOR THE AIR BAG FAILED. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS), BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690004February 23, 2015STRUCTURE:BODY
SINCE ABOUT MAY OR JUNE OF 2013, 3 OUT OF 4 INTERIOR DOOR HANDLES HAVE BROKEN ON MY 2010 HYUNDAI VERACRUZ. THIS IS NOT JUST COINCIDENCE. THE 2 FRONT INTERIOR DOOR HANDLES AND THE PASSENGER SIDE REAR INTERIOR DOOR HANDLE HAVE BROKEN. I AM FINALLY REPORTING THIS BECAUSE THE REAR PASSENGER DOOR CANNOT OPEN FROM THE INSIDE OR THE OUTSIDE WHICH IS A SERIOUS SAFETY HAZARD. I RESEARCHED TO SEE IF THIS WAS A COMMON ISSUE WITH THE CAR AND IT APPEARS THAT SEVERAL OTHER OWNERS HAVE POSTED COMPLAINTS REGARDING THE SAME ISSUE. IN FACT, MY HUSBAND ALSO OWNS A 2010 HYUNDAI VERACRUZ AND HIS PASSENGER SIDE INTERIOR DOOR HANDLE HAS ALSO CRACKED MAKING IT DIFFICULT TO OPEN THE DOOR FROM THE INSIDE. I SENT AN EMAIL TO HYUNDAI CUSTOMER SERVICE WHICH IS POSTED ON THEIR NATIONAL OEM WEBSITE. THEIR RESPONSE WAS ESSENTIALLY THAT IT IS MY PROBLEM TO FIX. I DO KNOW THAT OTHER YEAR AND MAKE/MODEL HYUNDAI VEHICLES HAVE A SPECIFIC RECALL ON THESE DOOR HANDLES. I AM WONDERING WHY THE 2010 VERACRUZ DOES NOT. THANK YOU FOR YOUR TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683357February 13, 2015ELECTRICAL SYSTEM, ENGINE
I AM THE OWNER OF A 2008 HYUNDAI VERA CRUZ. IN 2014 MY OIL GASKET LEAKED AND I BROUGHT THE CAR TO A LOCAL GARAGE AND HAD IT REPAIRED. IT COST $400.00. A FEW MONTHS LATER, I HAD A PROBLEM DUE TO A POWER FAILURE AND I WENT TO ANOTHER GARAGE NEARBY, AND DISCOVERED MY ALTERNATOR FAILED AND NEEDED TO BE REPLACED. IT COST ME ANOTHER $400.00. A FEW MONTHS LATER, I RECEIVED NOTICE FROM HYUNDAI STATING THAT THEY DISCOVERED A FAULT IN THE OIL GASKET WHICH COULD LEAK INTO THE ALTERNATOR AND CAUSE IT TO FAIL. I CONTACTED HYUNDAI AND EXPLAINED WHAT HAD HAPPENED. THEY ASSURED ME, JUST AS IT SAYS IN THE RECALL NOTICE, THAT IF I HAD THE WORK DONE ALREADY, I WOULD BE REIMBURSED, BUT THEY FIRST WANTED ME TO BRING THE CAR TO A HYUNDAI SERVICE CENTER, WHICH I DID. THEY CHECKED THE REPAIRS AND DECIDED TO RE-DO THE GASKET REPLACEMENT, ALTHOUGH THEY HAD NO EXPLANATION AS TO WHY. THEY DID NOT RE-DO THE ALTERNATOR SO I ASSUME THEY DEEMED IT OKAY. NOW, I HAVE BEEN GOING BACK AND FORTH WITH THEM SUPPLYING COPIES OF THE REPAIRS THAT I HAD DONE, AND THE REPAIR ORDERS, AND THE CREDIT CARD RECEIPTS, SOME OF WHICH, STRANGELY, KEPT GETTING LOST EVEN THOUGH I SENT THEM AS EMAIL ATTACHMENTS (AFTER SCANNING THEM TO DIGITIZE THE COPIES). I WAS TOLD SOME OF THE COPIES ARRIVED, BUT OTHERS DID NOT EVEN THOUGH THEY ALL WENT WITH THE SAME EMAIL. IN ANY CASE, IT HAS BEEN A FEW MONTHS AND NOW THEY FINALLY SAID THEY WOULD LIKE TO REIMBURSE ME FOR THE REPAIRS BUT HAVE DETERMINED (AGAIN, WITH NO EXPLANATION) THAT I SHOULD ONLY RECEIVE $195.00. I HAVE ASKED FOR AN EXPLANATION AND THEY SIMPLY STATE THEY WANT TO PAY ME A LESSER AMOUNT FOR THE PARTS THAT WERE PROVIDED IN THE REPAIRS AND LESS FOR THE LABOR. I MUST ADMIT, I AM A BIT DUMBFOUNDED. I MAY BE A DISABLED VETERAN BUT THERE IS NOTHING WRONG WITH MY MATH. CAN YOU PLEASE HELP ME? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683362February 13, 2015ELECTRICAL SYSTEM
CAR SLOWED DOWN AND FINELY QUITE RUNNING. CAR WAS TOWED TO BLOOMINGTON HYUNDAI. REPAIR WAS ACCOMPLISHED AND RECALL WAS ACCOMPLISHED BY CHANGING ALTERNATOR,GASKET CHANGE DONE ON LEFT BANK,AND BATTERY WAS REPLACED. RECALL #121 WAS ACCOMPLISHED AT THAT TIME. PLEASE ENTER RECALL COMPETE ON [XXX] FOR RECALL 121. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681762February 6, 2015POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TO WORK AT 55 MPH MY 2011 HYUNDAI VERACRUZ MADE A CLUNK SOUND FROM THE ENGINE AREA AND STARTING DROPPING SPEED TO AROUND 20MPH THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. WHEN I PRESSED THE ACCELERATION IT WOULD NOT ACCELERATE BUT THE CAR STILL STAYED STEADY AT 20 MPH. I PULLED OVER TO GET OUT OF TRAFFIC AND TURNED THE CAR OFF. I STARTED IT BACK AND PULLED OUT AND IT SEEMED TO CORRECT ITSELF? AFTER ANOTHER 4-5 MILES AT SAME SPEED IT DID THE SAME THING ONCE AGAIN BIT THIS TIME I WAS IN HEAVY TRAFFIC ON A VERY BUSY HWY. I LIMPED TO THE NEXT EXIT AND TURNED THE CAR OFF. I HAD MY CAR TOWED TO DEALERSHIP ($225) WHERE THEY WAS UNABLE TO REPRODUCE THE PROBLEM?? THEY SAID THAT THEY COULD NOT FIND ANY CODES? TOOK CAR BACK HOME AND SURE ENOUGH, THE SAME THING HAPPENED. TOOK BACK TO HYUNDAI IN HICKORY, NC AND ONCE AGAIN THEY COULD NOT FIND THE CAUSE AND TRIED TO SAY IT COULD POSSIBLY BE BAD GAS? THEY DID OFFER TO KEEP THE CAR OVERNIGHT SO THEY COULD DRIVE IT. THEY CALLED THE NEXT DAY AND SAID THAT IT DID THE SAME THING WITH THEM ON A TEST RUN AND RECOMMENDED THAT I ALLOW THEM TO SERVICE THE THROTTLE BODY. I AGREED, CAR WAS READY THE NEXT DAY, DROVE HOME AND.....YES ONCE AGAIN THE SAME EXACT THING. I HAVE PAID OVER $700 COUNTING THE TOW AND STILL THE SAME ISSUES. TOOK IT BACK TO DEALERSHIP AND THEY SAID THEY NEEDED TO REPLACE THE THROTTLE BODY????? NOW I AM USUALLY A VERY EASY GOING PERSON BUT THEY JUST TOO $484 FROM ME FOR A REPAIR THAT DID NOTHING. THEY DID OFFER TO TAKE $100 OFF THE LABOR SO BOTTOM LINE IS I HAD NO CHOICE. CAR WAS READY TWO DAYS LATER SINCE THEY HAD TO WAIT FOR THE PART. DROVE HOME AND ALL IS FINE $862.91 TO REPAIR THE THROTTLE BODY. TWO DAYS LATER, SAME ISSUE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663854February 4, 2015ENGINE
2007 VERACRUZ ALTERNATOR VALVE COVER GASKET DEFECT. *MW THE CONSUMER STATED ON OCTOBER 4, 2013, THE VEHICLE STALED IN RUSH HOUR TRAFFIC. A TOW TRUCK WAS ABLE TO START THE VEHICLE WHEN THE BOOSTER BATTERY WAS DISCONNECTED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VALVE COVER GASKET LEAKED OIL ONTO THE ALTERNATOR AND DESTROYED IT. THE ALTERNATOR AND THE VALVE ROCKER COVER WAS REPLACED AT A COST OF $758.46.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10680742February 2, 2015EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY:DOOR
HYUNDAI VERA CRUZ DOOR HANDLES HAVE BEEN BREAKING FOR THREE YEARS. THIS PREVENTS THE DRIVER AND PASSENGER FROM EXITING THE VEHICLE OR ESCAPING SHOULD THERE BE AN ACCIDENT. BROUGHT THIS TO THE DEALER'S ATTENTION. RICK CASE HYUNDAI ADVISED THEY DO NOT STOCK THOSE PARTS AND WE HAD TO RETURN TO REPAIR THE DOOR HANDLE. THIS MADE EXITING THE VEHICLE DIFFICULT; LOWER THE DRIVER'S WINDOW, OPEN THE DOOR FROM THE OUTSIDE, EXIT AND CLOSE THE WINDOW. THE FIRST INCIDENT WAS THREE YEARS AGO, THE DEALER REPAIRED THE DOOR HANDLE. PARTS WERE CHEAP PLASTIC. THE SECOND INCIDENT WAS AT MY CHILDREN'S SCHOOL DROP OFF LINE WHERE MY SON WAS SCOLDED FOR EXITING FROM THE REAR PASSENGER LEFT SIDE. THE REAR RIGHT SIDE WAS BROKEN, THUS PREVENTING HIM FROM EXITING THE VEHICLE. THIS HAS HAPPENED TO EVERY HANDLE, YET THEY ARE REPLACED WITH THE SAME INFERIOR AND DANGEROUS DOOR HANDLES THAT CONTINUE TO BREAK. TONIGHT, THE REAR RIGHT INTERIOR HANDLE BROKE. THIS ISSUE NEEDS TO BE ADDRESSED BY THE GOVERNMENT, HYUNDAI HAS NOT REPAIRED THE ISSUE BY BUILDING A BETTER DOOR HANDLE.. SHOULD THE CAR GO IN THE WATER, OR BE ENGULFED IN FLAMES, WE CANNOT ESCAPE AND BE HARMED FOR NO REASON. THIS IS AN EASY FIX THAT NEEDS TO BE COMPLETED. THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10680074January 30, 2015ENGINE
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT AFTER THE VEHICLE BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING), THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679498January 28, 2015SERVICE BRAKES
I BROUGHT MY VEHICLE NOVEMBER 9, 2013. SHORTLY AFTER BUYING THIS VEHICLE, I HAVE HAD BRAKES, PADS, ROTORS, ALL AROUND THE VEHICLE THREE TIMES IN LESS THAN A YEAR. I CALLED THE DEALERSHIP TO SEE IF THERE WAS A RECALL ON THE BRAKES. I EVEN CALL THE COMPANY. I EVEN TOOK IT TO THE DEALER SHIP AND THEY STATED THAT THERE WAS NOTHING WRONG WITH MY BRAKES. THAT IS THE FOURTH INCIDENT. I AM STILL HAVING THE SAME PROBLEM. EVERY NOW AND AGAIN THE BRAKES ACT LIKE THEY DO NOT WANT TO STOP AND IT IS DANGEROUS. I AM NOT LIKING THIS AT ALL. I HAVE TO BRAKE ABOUT A THOUSAND FEET OR MORE FOR THE VEHICLE TO COME TO A COMPLETE STOP. I CANNOT DRIVE UP CLOSE BEHIND ANYONE AT TIMES. IT IS STARTING TO DO IT MORE AND MORE AN NOT EVEN THE DEALERSHIP KNOW WHAT IS WRONG WITH THE BRAKES. I DO NOT REMEMBER THE MILEAGE, IT WAS SHORTLY AFTER BUYING THE VEHICLE. AT THE TIME IT HAD OVER 95,000 MILES ON IT. THIS IS ONLY A GUESS ON MILEAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678655January 23, 2015VISIBILITY/WIPER
I WAS DRIVING MY KIDS TO SCHOOL WHEN MY WIPERS STOPPED WORKING . THEY WERE WORKING JUST FINE AND THEN ALL OF A SUDDEN THEY JUST STOPPED WORKING . THERE WAS NEVER ANY SIGNS OF THE WIPERS HAVING ANY PROBLEMS UNTIL THEY JUST STOPPED WORKING THAT DAY. THANK GOD NO ONE WAS HURT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678154January 21, 2015ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
WE HAVE A WELL MAINTAINED 2008 HYUNDAI. LIKE SOME OTHERS WE HAVE REPORTED WE ALSO HAVE AN ISSUE WHERE THE ABS, ESC (TRACTION CONTROL) AND SOMETIMES THE PARK BRAKE LIGHTS WILL ILLUMINATE. THEY WILL STAY ON FOR A WHILE AND THEN TURN OFF AGAIN WITH NO RHYME OR REASON. WHEN THE LIGHTS ARE ON THE TRACTION CONTROL AND ABS SYSTEMS ARE DISABLED, MAKING THE CAR UNSAFE TO DRIVE. OUR CAR IS NOT OLD AND HAS BEEN WELL CARED FOR... IT SEEMS RIDICULOUS THAT THIS TYPE OF ISSUE IS OCCURRING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672476January 14, 2015ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 8 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE STARTED BUT ALL THE WARNING LIGHTS ON THE INSTRUMENT WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,100. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671970January 12, 2015ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671322January 9, 2015ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669478January 1, 2015ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
ALL BRAKES LIGHTS CAME ON INITIALLY. THEN WHEN DRIVING, THE CAR STARTED LOSING POWER AND STALLED. THANKFULLY I WAS ON A COUNTY ROAD WITH A DRIVEWAY I WAS ABLE TO EXIT ON. OTHERWISE ON A BUSY HIGHWAY IT COULD HAVE BEEN VERY DANGEROUS. THE PART THAT FAILED WAS AN ABS MODULATOR VALVE ASSEMBLY. IT COST $2,615.06 TO FIX. ALSO, I'M CONCERNED IT WAS REPLACED WITH THE EXACT SAME PART, WHICH WILL MOST LIKELY FAIL AGAIN! THE HYUNDAI PART NO. IS: 58910 3J950 HYDRAULIC MODULE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668974December 30, 2014ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT INTERMITTENTLY ILLUMINATED AND THE ACCELERATOR PEDAL BECAME STIFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667435December 20, 2014SERVICE BRAKES
ON MANY OCCASIONS, SPECIFICALLY ON 8/26/2010 (ODO: 16204), 7/29/2013 (ODO: 48833), AND 12/30/13 (ODO: 52877) THAT ARE A MATTER OF DOCUMENTATION, AMONG OTHERS, I ADVISED HYUNDAI THAT I WAS EXPERIENCING A BRAKE PROBLEM WHICH I VARIOUSLY DESCRIBED S "SQUEAK," "SHUDDER," AND "PLUNK." THEY WERE NEVER ABLE TO IDENTIFY THE CAUSE OF THESE DISTURBING SOUNDS UNTIL RECENTLY, SHORTLY AFTER THE EXPIRATION OF THE WARRANTY. HYUNDAI HAS NOW FINALLY IDENTIFIED THE PROBLEM AS REPLACEMENT OF THE HECU FOR THE ABS. I TALKED TO THE SERVICE MANAGER; HE SAID THAT CORROSION HAD BEEN NOTED IN THESE UNITS BEFORE. THIS CONVERSATION SUGGESTS THAT HYUNDAI HAD A BODY OF KNOWLEDGE CONCERNING THE HECU ISSUE. INSTEAD OF WAITING TO "DUPLICATE" THE PROBLEM, THEY SHOULD HAVE INVESTIGATED AND INSPECTED THE HECU WHILE IT WAS STILL UNDER WARRANTY. NOW THE PROBLEM WILL COST ME $2600. *DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667460December 20, 2014UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY MY VEHICLE STARTED ACCELERATING ON ITS OWN AND KEPT CLIMBING TO HIGHER SPEEDS REACHING 100MPH AND GREATER, EVEN WHILE PRESSING THE BREAKS THE VEHICLE STILL ACCELERATED ON ITS OWN. FINALLY AFTER REACHING A SAFE AREA TO DO SO I HAD TO SWITCH THE VEHICLE TO NEUTRAL, ONCE SLOW ENOUGH I THEN PLACED THE VEHICLE INTO PARK AND SHUT IT OFF IMMEDIATELY AS IT WAS STILL REVVING AND THE ENGINE BEGAN TO SMOKE A LITTLE. FROM THERE I HAD MY VEHICLE TOWED TO LITHIA HYUNDAI, I WAS TOO SCARED TO TURN IT BACK ON. THANK GOODNESS MY CHILDREN WERE NOT IN THE CAR AND THANK GOODNESS I DID NOT HAVE TO CROSS ANY INTERSECTIONS. *DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0