Hyundai Veracruz Complaints

662 consumer complaints on file.

#11774553October 29, 2026
ELECTRICAL SYSTEM
All warning lamps are on while vehicle is operating and fail to shut off. This issue has occurred since 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765490September 19, 2026
ENGINE, ELECTRICAL SYSTEM
Valve covers leaking oil onto to the alternator. Engine may shut off while driving and cause serious accident. The problem has been confirmed, inspected, and diagnosed by Hyundai Dealership. The instrument panel , radio, and climate control lights flashing and flickering when lights are turned on. September 07, 2026 is when it first appeared. Recall was done by dealership but did not remedy permanent repair. Called Hyundai customer care and both dealership and customer care stating no longer under warranty due to mileage and time. Therefore stating that customer responsible for any cost to this repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761849September 3, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2010 Hyundai Veracruz. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); however, the repair failed to prevent a failure. The contact stated that upon further inspection, there was an engine oil leak that was leaking onto the alternator. The local dealer was contacted. The failure mileage was approximately 205,670.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755872August 10, 2026
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling, there was an abnormal grinding sound coming from the vehicle and the battery was draining quickly after being recharged. When inspecting the vehicle, the contact became aware that there was oil on the alternator. The check engine warning light was illuminated. The vehicle was taken to the dealer, and it was determined that the alternator needed to be replaced. The vehicle was not repaired because the dealer was charging for the replacement of the alternator even though the remedy stated that the alternator and valve cover gasket would be replaced if an oil leak was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 191,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753302July 28, 2026
ENGINE
The charging system and alternator failed due to a known safety recall involving an oil leak from the front cylinder bank cover gasket. The oil leaked onto the alternator, causing the charging system to become inoperative and resulting in the engine stalling. The vehicle is currently at the Hyundai dealership and is available for inspection upon request. The engine stalled unexpectedly without any warning, creating a serious safety hazard and increasing the risk of a crash. The failure occurred because the recalled defect caused the charging system to fail. The vehicle is currently at the Hyundai dealership, where the failure has been confirmed. The vehicle has been inspected by the Hyundai dealership. Hyundai has replaced the alternator under the applicable safety recall but has declined to cover the engine failure under the recall warranty. Based on the circumstances of this incident, I believe the engine failure was directly caused by the recalled defect. According to the recall, oil leaking from the front cylinder bank cover gasket can drip onto the alternator, causing the charging system to become inoperative and resulting in an engine stall. My vehicle experienced this exact sequence of events. There were no warning lights or prior indications of a problem before the engine stalled unexpectedly. Although Hyundai acknowledged the recall condition by replacing the alternator, it has denied responsibility for the resulting engine damage, despite the engine failure occurring immediately after the recalled oil leak caused the charging system to fail. I am requesting that Hyundai honor the intent of the recall warranty by covering all damage directly resulting from the recalled defect, including the engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748276July 4, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
The vehicle is able to be shifted out of park when no keys are in the ignition. My grandson was in the front seat while the vehicle was being cleaned and he shifted the car into reverse and almost rolled into the street. No keys were anywhere inside the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743441June 11, 2026
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2010 Hyundai Veracruz. The contact stated that after starting the engine and shifting into drive(D), the engine immediately shut off. The vehicle could not be restarted, and the battery failed. The manufacturer and local dealer were notified of the failure. The cause of the failure was not determined. The contact stated that the vehicle had previously experienced the same failure and was serviced under the NHTSA Campaign Number: 14V415000(ENGINE AND ENGINE COOLING). The failure mileage was 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737821May 14, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The vehicle The contact stated that while driving, The approximate failure mileage was 202,427. The oil light illuminated, looked and there was no oil. The vehicle knocked. the vehicle stalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734317April 28, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact stated that the vehicle was leaking oil, and over time, there was a loud knocking sound coming from the vehicle, with a significant amount of oil leaking from the vehicle, resulting in engine damage. The vehicle became inoperable. The vehicle was first taken to an independent mechanic, where the oil leak was discovered; however, the vehicle was not repaired. The vehicle was later taken to a dealer, where the oil leak and engine damage were confirmed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); and the vehicle was previously repaired under the recall; however, the failure occurred. The approximate failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729426April 6, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Bought car, it was a recall on the vehicle got it fixed then the ESC code came on, stops the car while driving & smoking from rear driver wheel, took to Hyundai was told I needed to get wheel speed sensor, CV axle & valve cover gasket replaced, got it done then it was the starter, radiator , got it fixed , then it started slowing down while driving putting the car in limp mode now I need a new engine .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725900March 20, 2026
ENGINE AND ENGINE COOLING
The contact's mother owns a 2008 Hyundai Veracruz. The contact stated that the vehicle stalled while at a stoplight. There were no warning lights illuminated. The vehicle was towed to an independent mechanic. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Numbers: 14V415000 (Engine and Engine Cooling) and 20V705000 (Engine and Engine Cooling). The vehicle was repaired, but the failure recurred. The manufacturer was contacted online and declined to assist with reimbursement. The failure mileage was approximately 175,044.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721789March 3, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
on 1/31/26 I replaced battery that was only a little over a year old. on 2/1/26 while driving myself and 2 of my kids to there grandparents we lost power and lights on dash started flickering. I was able to pull over the side barely. I was told by family after explaing what happend that it could be related to the recall. I called Larry H Miller Hyundai Albuquerque and they verified the recall and we set up appointment for 2/5/26. I was able to tow vehicle to the dealership on 2/3/26. I received a call later that day from Martin on why my vehicle was there I explained the issue of loss of power and lights and door locks flickering and I believed it to be related to the recall. I received a text/email with the dealership making recommedations. I refuse them as they were not urgent and not why my vehicle was there. I received a text message 2/4/26 that my vehicle was ready to be picked up and they had ordered the recall parts and was a week out but I was able to pick up. I called mutiple times for 2 weeks to find out more and was never called back. on 2/14/26 I drove to the dealer ship to find out what was going on. I was told they still were waiting for part and when I asked what part they ordered and why I never got a call back I was only told they ordered a "valve kit" which Martin had to call the parts dept becuse my vehicle was not in there current service since they were waiting on parts. I asked what about the alternator and they said since I denied any repairs out side of the recall and the battery was an item I declined they did not test the alternator. I asked why they could not charge it as I expressed to them several times it was a new battery. they never answered me. but they told be they had to charge it to get it in to look at it. I said well doesn't that mean the alternator is bad and it needs to be replaced under the recall. after going back and fourth I ended up taking my vehicle and ended up agian on the side of the road with my daughter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698518November 10, 2025
ENGINE, UNKNOWN OR OTHER
Radiator needs fluid and the liquid would go to the engine. The head gasket is blown. Repaired multiple times still giving the same issue. Oil is leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695796October 27, 2025
ENGINE
They should not have closed/completed the prior recall that was open regarding the valve cover gasket leak - oil leaks onto the alternator when can cause the alternator to fail. I went to the dealership last year to get it fixed and even per the dealership, they told me this valve cover leak is going to still be a problem even if fixed. It will leak again - and they are right. It is currently leaking again and possibly causing the alternator to fail.....again. Just this weekend my battery and alternator are failing when I just got them replaced within this past year!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695184October 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who discovered there was oil leaking from the valve cover gasket. The mechanic performed an unknown repair, but the failure persisted. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); associated with the VIN after the vehicle failed the State Inspection due to the unrepaired recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695017October 22, 2025
VISIBILITY/WIPER
MY VEHICLE IS EXPERIENCING AN ISSUE WITH THE WINSHIELD WIPER MOTOR THE MOTOR HAS FAILED AND THE WIPERS DO NOT WORK THERW IS A RECALL I SEEN FOR 2000-2012 HYUNDAI VEHICLES UNFORTUNATELY MY VIN NUMBER IS NOT INCLUDED I SPOKE WITH HYUNDAI AND THEY TOLD MY VIN IS NOT A RECALL DEFECT THAT IT IS A JUST REGULAR PROBLEM THAT NEEDS REPAIRED. i AM VERY HARD PRESSED TO BELIEVE THAT MY YEAR MAKE AND MODEL HAS THIS RECALL JUST NOT MY VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679195August 7, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive and had complete loss of power. Vehicle had to be towed into dealer service center. Upon inspection the alternator and valve cover gasket had to be replaced out of pocket as service center claims these are not covered. Tried to escalate the issue to Hyundai Motor Corporation to be reimbursed and was given a case manager. After a couple days I was told the original 121 recall is to old and not covered under warranty anymore and repairs were already made. I explained that recall 197 is a continuation of the previous 121 and she had to check back with the service center. A couple days later she reports back that they still will not cover the costs as the repairs have already been done before in the past. This time when received vehicle back from service center turns out the steering wheel tilt and telescoping module no longer functions. Costs of Alternator $1832.99 Costs of Valve Cover Gasket $313.31 Totaling $2146.30 that is suppose to be covered due to the recalls. Not repaired because of hassle between service center and Hyundai Motorcorp refusal to reimburse anything is the Steering Wheel Tilt/Telescoping module quoted at $1096.06 Included photo is taken of the alternator prior to being towed and clearly shows the over time build up of dripping oil all over it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678878August 6, 2025
ENGINE, ELECTRICAL SYSTEM
This is referring to NHTSA recall 20V705000 a/k/a Hyundai TSB: 21-01047H-2 whereas my 2008 Hyundai Veracruz was brought into a Hyundai dealership regarding the above mentioned safety recall. Dealer refused to remedy the recall without first purchasing an otherwise irrelevant part to the remedy. The TSB clearly states all parts and labor necessary to honoring the safety recall would be granted to the consumer. This refusal to honor a recall poses a safety hazard as this vehicle is my sole form of transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676229July 25, 2025
ENGINE
The vehicle was supposed to be fixed(recall 197) regarding the oil in the alternator issue. After it was fixed my wife was driving on [XXX] at rush hour in Atlanta GA. It slowly was losing power and she called me about it. I told her to get over to the right and take the next exit. It did stop on the exit ramp in the dark but no electric what so ever. The lights and flashers were inoperative. She called the police and they pulled behind the car with their lights flashing. A tow truck brought it to the Hyundia dealer at night and put the keys in the drop box. The dealer replaced the faulty alternator but did NOT cover the bill because they could not find oil on the alternator! About $1500 later I took the car home. This was November 2024 Last week [XXX], the replaced alternator failed again. This was supposed to be fixed by the dealer in November, but somehow this FIX is not working. We now have 2 failures within a year of the alternator supposedly fixed(recall 197) with a "drip pan"? I am reluctant to take it back to this dealer as they have failed twice to fix the problem. Another dealer is far away and the charged up car may not make it that far. You need to tell me why this alternator is still failing and sticking me with the bill when you have supposedly had a fix for the problem. Please advise me on the solution. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670870July 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2007 Hyundai Veracruz. The contact stated while driving at an undisclosed speed, the instrument cluster gauges were intermittently inoperable, and the doors were locking and unlocking independently. The contact stated that upon raising the hood and inspecting the vehicle, the contact noticed that oil was leaking from the front cylinder bank valve cover gasket onto the alternator and other parts. The contact related the failure to recall repair of NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling), that was previously performed on the vehicle. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer was contacted and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 144,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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