Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11750440July 14, 2026
ELECTRICAL SYSTEM
I purchased a 2025 Hyundai Tucson in March of 2026. Shortly after the purchase the screen began to malfunction. The screen glitches continuously while driving and there is no way to turn it off. This creates a significant distraction and raises serious concerns about driver safety. Especially driving at night. The screen turns completely dark then all of a sudden comes back in super bright. Because of the glitching there is no way to get to the setting to possibly turn the brightness down. It also creates a loud noise for about 10 minutes then resets itself and start all over again. I notice there was a recall about the screens glitching previously and I reached out to Hyundai and they informed my VIN wasn’t apart of the recall so there was nothing that could be done. Because the vehicle is over 60K miles I am not able to use the factory warranty. I believe it is unreasonable for a vehicle that is only a 2025 model to experience a major electronic failure after such a short period of ownership. Regardless of warranty limitations, consumers should be able to expect that critical vehicle systems, particularly those affecting safe operation, will function properly. I respectfully request that Hyundai and/or the selling dealership review this matter and provide goodwill assistance by covering the diagnostic fee and repairing or replacing the defective infotainment screen. I believe this would be a fair resolution considering the age of the vehicle, the timing of the failure, and the potential safety implications. I have taken a few screenshots of the video I recorded to show what is happening. I am not able to upload the video so you can hear the loud noise it makes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750409July 14, 2026
SERVICE BRAKES
I was intending to make a left hand turn out of a dinner parking lot. As I approached the exit, I saw that a car was about to drive past me preventing me from making that turn, so I put my foot on the brake pedal to stop my car and let the vehicle safely pass in front of me. But the brake did not work. It did not stop my car. The pedal felt limp not firm I turned sharply to the left to avoid striking the other vehicle. Fortunately no other cars were coming in either direction. I put the car in neutral and then in park. Only by the grace of God a collision was averted. I then restarted the car, the brake pedal was now firm again and I drove home. I returned home and left the car in my driveway until Monday, July 13 when I had a tow truck take the vehicle to the dealer. This is not the first time my brakes became soft and limp and failed to stop my car. There have been at least two or three previous incidents over the the past months while backing out of a parking space, the brake pedal became limp. In those instances I was able to stop the vehicle by putting it in park. When I restarted the vehicle, the brake returned to being firm. These incidents are intermittent. I don't know when and where they will occur. To date, the dealer claims not to have found anything wrong with my brakes. Apparently, unless they can replicate my experience directly themselves, they intend to send me on my merry way. I don't consider the vehicle is safe to drive. The intermittent problems I have had with the brakes all occurred in exiting parking lots and not on the highway at 55 MPH - fortunately. These incidents occurred. The brakes have failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749822July 12, 2026
SEATS
The rear occupancy alarm and the seat belt alarm frequently go off without anything being in the back seat. This has happened too many times for us to count and we have had the car for 1.5 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749884July 12, 2026
ENGINE
The engine is failing at 128,000 miles. The car is burning so much oil that it is impossible to drive more than 500 miles without the oil running dry. The problem has been inspected by the Hyundai dealership nearest me. The vehicle notified me of the oil issue by illuminating the oil light. The issue started after the turbo failed at 127,000 miles. The turbo was replaced at a cost $3,500 and immediately afterwards the vehicle which previously did not burn oil now does. It doesn't just burn oil it consumes it like a black hole.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749821July 12, 2026
STRUCTURE:BODY
We have had two starburst cracks from very small rocks hitting our windshield on the highway and chips from tiny hail. I have never had a car with such a fragile windshield before. We are constantly worried that it would break easily while driving if something larger hits it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749777July 11, 2026
SEAT BELTS
Center rear buckle fails to latch. Plastic case separated after normal operation of closing/folding down the rear seat. Buckle case separated from buckle latch. Buckle would latch with plastic cover missing, however would be a considerable risk, as a the retaining bar feature is not captive to the buckle and would separate in use, if used. As well as a pinch hazard. The center buckle was only use a handful of times and is free from contamination/debris. A safety buckle shouldn't fail under normal operation of folding a seat as designed. The seat folding action caused the buckle casing to pop off and separate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749738July 11, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking while driving under a bridge. No cars around but Tucson warned collision while driving under a bridge and slammed on the brakes! This has happened multiple times. This fake safety feature is actually a hazard!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749646July 10, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving have been reviving a warning that says adaptive cruise control failure followed by a short time were the car may unexpectedly break on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749638July 10, 2026
ENGINE
The contact owns a 2021 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was driven to the shoulder of the road before being driven to the residence. The contact’s neighbor checked the oil level and informed the contact that the oil pan was empty. The oil level was topped off. The contact stated that the vehicle was not due for an oil change for another 200 miles. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that there was no oil in the oil pan. The contact was informed to provide the vehicle service records. The contact stated that the failure was a manufacturer's failure. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was approximately 44,807.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749558July 10, 2026
FORWARD COLLISION AVOIDANCE
The contact rented a 2026 Hyundai Tucson. The contact stated that while driving and merging onto traffic on a highway, the brake pedal was slightly depressed and the vehicle overcorrected the brake, and abruptly stopped, causing the vehicle to be rear ended. There were no injuries sustained. A Police report was filed. The vehicle was driven away from the scene and was returned to the rental agency immediately. The contact was then advised that the vehicle was included in NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11749245July 9, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Hyundai Tucson. The contact stated that on three occasions while driving at 65 MPH, the automatic emergency braking system engaged erroneously. While driving at 45 MPH, the failure recurred, but the vehicle resumed normal operation. The automatic emergency braking message illuminated on the instrument panel. The contact related the failure to NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified, a case was opened, and the contact was informed that the dealer would have to duplicate the failure for repair coverage. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749344July 9, 2026
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2015 Hyundai Tucson. The contact stated that while driving at 50 MPH, the vehicle stalled without warning. The engine turned over but failed to restart. The contact related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The vehicle was towed to an independent mechanic shop and then to a local dealer, where it was diagnosed that the engine seized; however, the vehicle was not repaired. The dealer advised that there was no warranty coverage. The Better Business Bureau was contacted and informed that the warranty had expired. The manufacturer was contacted, and a case was filed, but a request for repair coverage was declined due to a failure to have the recall remedy completed; however, both the contact and the previous owner were unaware of the recall. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749421July 9, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The head-up display and the digital display cluster turn off and on while driving. The digital display cluster seems to lose connection and will show a "NO SIGNAL" message. This will happen for minutes at a time. When this happens, the display is black and does not show speed or other important safety information. The vehicle has been inspected twice by the dealership; they are not able to replicate the issue. This problem began within weeks of purchasing the new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749404July 9, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The automatic emergency braking system activated early and aggressively causing a rear end collision. It is available for inspection upon request. While driving in busy traffic on a highway I was lightly braking to avoid sudden stops or unexpected movements of the vehicle while traveling between 20-30 mph. The vehicle then activated the emergency braking system and came to a sudden and unexpected complete stop. This sudden stoppage caused myself and my passenger to be thrown forward harshly against the seatbelts. Additionally I was unable to steer the vehicle towards the side of the road as the wheel had locked and avoid an SUV that was rapidly approaching my rear. This SUV subsequently rear ended me. The actual collision was minor thankfully due to the low speed of the traffic, but could have been much more severe if traffic conditions had been different. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. (I am in the process of this right now, but because my car was in a collision the dealer will not fix the recall or inspect the vehicle until the collision damage is fixed) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? See previous answer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The vehicle had not exhibited any issues prior to this sudden stopping.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11749308July 9, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2026 Hyundai Tucson. The contact stated that while driving on several occasions at various speeds with the Forward Collision Avoidance system activated, the system failed to warn of other vehicles or possible danger. The vehicle nearly collided with another vehicle while testing the feature. No warning lights illuminated. The vehicle was taken to a dealer, where the failure could not be replicated. The manufacturer was not notified of the failure. The failure mileage was 17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748995July 8, 2026
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, an abnormal knocking sound was heard coming from under the hood, and the RPMs independently increased. The "Check Engine Oil" warning light illuminated. The contact managed to pull over to the shoulder of the road, and the vehicle was towed to a local Midas shop, where it was diagnosed with total engine failure.The vehicle was towed to a local dealer, who discovered metal shavings in the engine oil pan during diagnosis. The vehicle was not repaired due to the high cost. Upon further investigation, the contact associated the failure with an unknown NHTSA Campaign number. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749066July 8, 2026
AIR BAGS
Was in a side impact car accident last year. And have been speaking with Hyundai off and on since the accident and have basically been brushed off in my concerns about the fact my airbags never deployed when my rear passenger door was essentially ripped off during the car accident. Progressive moved quickly with my claim and Hyundai pretty much told me not their problem since progressive moved the vehicle so fast and they said they can’t locate it even though I gave them exactly who to get in contact with and they never bothered and basically told me my issue was unfounded due to the fact they couldn’t locate said vehicle
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11749034July 8, 2026
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was on the highway on the way to work when my car started stalling. Every time I pressed the gas to give it some power, it would not go anyway where. after getting it towed to get looked at some of the fuel injectors failed and were misfiring. The warning message about ‘check engine’ popped up 2 minutes before it happened. this is the third time now in less than 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748996July 8, 2026
ELECTRICAL SYSTEM, POWER TRAIN
The contact's son owns a 2023 Hyundai Tucson. The contact stated that while driving at various speeds, various warning lights illuminated, and various messages were displayed on the instrument panel; however, the warning lights disappeared upon restarting the engine. The contact stated that her son was forced to restart the vehicle after the vehicle failed to accelerate from a complete stop on one occasion. The vehicle was taken to the dealer for diagnosis; however, the dealer was unable to diagnose or duplicate the failure. The contact was informed that the vehicle could not be diagnosed unless the warning lights were illuminated. The manufacturer was notified of the failure, and a case was filed. The contact later received a letter from the manufacturer confirming the dealer's information. The vehicle had yet to be repaired. The failure mileage was 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748907July 7, 2026
POWER TRAIN
My 2026 Hyundai Tucson Hybrid has lost drive/propulsion three times at freeway speed within the first month of ownership. The loss of power is sudden, and the vehicle does not re-engage drive for approximately 15–20 seconds. On July 5, 2026, at approximately 60 mph, the vehicle lost propulsion entirely and went limp in live freeway traffic, forcing me to coast off the freeway. Drive was only restored by shutting the engine off and restarting it. Two earlier occurrences happened on July 5, 2026 (earlier in the same drive) and on June 14, 2026. The vehicle is currently at the dealer service department; no fault codes were found and the technician could not reproduce the condition. This is an intermittent but repeatable loss of vehicle control at highway speed and I consider it a serious safety hazard with crash potential. Hyundai Consumer Affairs case #xxxxxxx is open on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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