Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11748939July 7, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
While driving my 2018 Hyundai Tucson Limited 1.6L Turbo with the 7-speed EcoShift dual clutch transmission (DCT), the vehicle has repeatedly failed to engage and hold gears, resulting in loss of motive power in traffic. Diagnostic scanning retrieved codes P074B (Unable to Engage Gear 3), P074B71 (Unable to Select 3rd Gear), P074B07 (Gear Dropped Out of 3rd Gear), P092177 (1st Gear System Referencing Failure), and P0921 (Gear Shift Forward Actuator Circuit Range/Performance). A Hyundai dealer diagnosed the failure as requiring transmission replacement at approximately 93,000 miles. This is the same 7-speed DCT and the same failure mode addressed by NHTSA Campaign 16V628000 (Hyundai Recall 149) and Hyundai Service Campaign T1B, which covered 2016–2017 Tucson vehicles but excluded the 2018 model year despite using the same transmission. Hyundai has acknowledged this defect in 2018 vehicles through TSB 21-AT-014H and TSB 22-AT-007H, which prescribe a TCU software update, but issued these as service bulletins rather than a recall, so owners were never notified. When I requested the TSB software update, the Hyundai dealer refused to perform it. This defect creates a serious safety hazard: the vehicle can drop out of gear or fail to accelerate without warning while in traffic, increasing the risk of a crash — the identical hazard NHTSA cited in granting recall 16V628000. I request that NHTSA review whether the existing recall scope should be expanded to include 2018 Tucson vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748709July 7, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Subject: Urgent Drivability Concern – 2024 Hyundai Tucson (6/22 Incident) Vehicle: 2024 Hyundai Tucson Date of Incident: XXX Trip Details: [XXX] to [XXX] (~160+ miles) Summary of Issue: During a long-distance drive on XXX, the vehicle experienced severe and consistent drivability issues that created unsafe driving conditions. Symptoms Observed: •Severe loss of acceleration / stalling behavior throughout the entire trip •No check engine light illuminated at any time •When pressing the accelerator: oTachometer increased (RPMs rising) oVehicle speed decreased or failed to increase appropriately •Significant delay in acceleration, especially when: oMerging onto the interstate oPassing other vehicles •Cruise control behavior: oSeemed to manage acceleration more effectively than manual throttle oHowever, still exhibited slow response when additional acceleration was required •Auto Start/Stop system: oSystem automatically disabled itself oWould not allow reactivation during the trip Safety Concern: This condition made it difficult and unsafe to: •Merge into traffic •Maintain appropriate highway speeds •Execute passing maneuvers Dealer Visit (Near [XXX]): •Vehicle was inspected after sitting for a couple of hours •Dealer reported no issues found •However, the problem was persistent and clearly present during operation under driving conditions Took vehicle to a dealership in Raleigh and asked that they look at the fuel injectors. They determined that all 4 injectors were failing and replaced them under warranty. Concerned that Hyundai America has not issued a recall as driving the vehicle with this issue creates a serious safety concern that would lead to injury or loss of life INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748615July 6, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2026 Hyundai Tucson. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance), but the failure persisted after the recall repair. While driving at 30 MPH, the vehicle independently braked to a complete stop without cause. Additionally, the rearview camera remained active on the display for 30 to 50 seconds while driving forward. The contact stated that the failures were recurrent. The dealer was contacted. The manufacturer was made aware of the failure, and the case was currently pending an escalated resolution. The failure mileage was approximately 6,275.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748351July 5, 2026
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Car shaking, oil is burning , and drive hard. Engine and, oil light is now appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747919July 2, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Almost crashed a few times because of the automatic breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748005July 2, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
6/16/26 on the 101 freeway for over an hour at 65 to 70mph. Emergency braking system engaged and warning appeared. Disappeared after about 3-5 seconds. June 30, 2026, again after driving for over an hour. No cars near, happens multiple times at speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747940July 2, 2026
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Hyundai Tucson. While the contact’s son was driving approximately 55 MPH on a three-lane highway, the brakes locked up. While attempting to move the vehicle to the shoulder, the driver lost control of the vehicle and struck the guardrail and rolled over several times. The air bags deployed, and the glass shattered. There were no injuries reported. A Police report was filed. The contact associated the failure with NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The vehicle was towed from the scene to a tow lot. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The insurance company later towed the vehicle to the facility and deemed the vehicle a total loss. The manufacturer was notified of the issue; however, an assigned case manager had not responded. The approximate failure mileage was 19,081.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11747876July 2, 2026
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
Good morning the problems I am having with my 2025 are very discouraging. Started October of 2025, my tire light illuminated stated the tires were low when they are all at correct specs when using an air guage to check. November of 2025 while driving at night the headlights suddenly shut off briefly then came back back on. January of 2026 while leaving work the transmission would not shift, held accelerator pedal to floor but could not go above 20 mph all the way home for 3 miles. April of 2026 the right side of navigation screen went completely black, shut vehicle off twice and on third restart the screen reilluminated. June of 2026 same thing with the screen going black. I have had my Tuscon at the local dealer here in my town for supposedly a repair that they state was a "coaxel cable" behind the dash that was fixed that was causing this issue. I also had the recall performed for the front view camera software update but it is still showing not completed. This is very frustrating to be having experiencing these kind of issues on this new of a vehicle. Clearly something is going on with the software or something and the dealer keeps telling me they are not finding anything wrong. I am a service advisor myself at a small independent shop so I understand the terms they are using but something needs to be addressed to correct the issues that I am having. It is scary when driving and the screen goes black or driving at night and losing the headlight functions. I would appreciate if somebody will look into this and reach out to me to get some kind of remedy for why this is happening. I am paying alot for this vehicle and to say I am satisifed is an understatement. I have purchased Hyundai as my choice of vehicle due to the quality, great warranties and good reviews from other consumers however I am seriously thinking of exploring alternative makes as I do not want to keep going through this. Plus the engine consumes oil. I have attached p/w for review as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747780July 1, 2026
ENGINE, POWER TRAIN
While driving, the vehicle experienced a sudden and severe loss of motive power accompanied by a loud, catastrophic internal knocking sound from the engine compartment. The vehicle was towed to an authorized Hyundai dealership (Piazza Hyundai of Limerick), where a certified diagnostic technician confirmed a severe internal connecting rod bearing failure (rod knock). This sudden engine failure creates a significant highway safety hazard due to the immediate loss of acceleration and power steering/brake assistance if the engine completely seizes while operational. Hyundai has issued widespread safety recalls and a 15-year/150,000-mile extended warranty (TXXM) for this exact failure mode in other engine displacements (such as the 2.0L Nu GDI), yet they have excluded the 1.6L Turbo engine from identical coverage despite it suffering from the exact same manufacturing defect and presenting the same public safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747598July 1, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward Collision Avoidance Assist is on and will not go off. Only has 16,900 miles and is newly out of warranty except for 5yr 50,000 bumper warranty. Dealer at Allen Turner says noat way they will cover this because my Vin is not listed in the latest recall. This vehicle was purchased new and has been maintained as required by manufacture . So, I am [XXX] and have purchased new Hyandais before. I do not at this time in my life have the means to fix this issue. Is there any help on this from Manufacture since this is so newly out of warranty and low mileage. I do not know what to expect as to causing a road accident and hurting myself or someone else. My phone is [XXX] and address is [XXX] Email is [XXX]. Kind regards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747483June 30, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On June 30, 2026, at approximately 8:45 AM, I was driving my 2025 Hyundai Tucson Hybrid on the freeway with cruise control set at 74 mph. While driving, the vehicle displayed a message that cruise control had been disabled. As the vehicle began slowing down, I pressed the accelerator pedal, but the gas pedal did not respond. I had to carefully move over to the right as the vehicle continued slowing, then pull over to the side of the road. Fortunately, there was a safe place available for me to pull over. After stopping, I turned off the engine, waited approximately one minute, then restarted the vehicle. After restarting, the vehicle operated normally again. I contacted Hyundai. They stated there was no specific update for this exact issue, but they did advise that there was an update for the steering cluster. I have completed that update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747548June 30, 2026
EXTERIOR LIGHTING, UNKNOWN OR OTHER
Control for AC poorly illuminated causing distraction and posible accident. During Daytime The automatic fan level and synk indicators on round outer knobs of A/C
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747088June 29, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
Backup camera is intermittent. This puts persons behind me in danger of accidental back-over. The vehicle has been reproduced and seen and confirmed by the dealer's Service Mgr. The vehicle has been turned in to the servicing Hyundai dealer on 4 occasions and they have failed each time to repair the issue. The system has been intermittent over for 5 repair attempts and a period of 5 months. It has been at an authorized Hyundai dealer for repairs for a total of over 60 days. There is no warning as to when this will occur other than the screen turns either green or blue when placed in reverse with the following: Check surrounding for your safety. No camera signal received. Please try again later."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747133June 29, 2026
LATCHES/LOCKS/LINKAGES, VISIBILITY
The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the front passenger’s side door failed to unlatch as needed. The front passenger's side window failed to roll up or roll down. The driver's side rear door failed to unlatch or latch as needed. Additionally, the trunk switch failed to operate as needed. The dealer was made aware of the failures but provided no assistance. The contact was informed that the repairs were not covered under recall or warranty. The contact stated that the vehicle was unsafe to operate. The contact feared being locked inside the vehicle and being unable to exit the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747145June 29, 2026
ELECTRICAL SYSTEM
While driving on the expressway my car hit a bump and all the power from the vehicle was lost. I’ve been having issues with my car and have taking it to Hyundai dealership. Everytime I take it they are saying my car is fixed. But it’s not. Now they are saying they didn’t fix it because I didn’t explain the problem to them. I lost control driving high speeds. Thankfully the power returned. When I tell hyuandai in Naperville what happened they said it’s not their responsibility because I didn’t say it was electrical. I told them I didn’t know I had a an electrical problem. I thought that if I take my car in they would tell me the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747172June 29, 2026
FORWARD COLLISION AVOIDANCE, AIR BAGS
The contact owns a 2026 Hyundai Tucson. The contact stated that while slowly driving into a parking space, the vehicle suddenly stopped and then suddenly jolted forward and crashed into a guard rail and steel fence in front of the local Post Office. During the crash, the front end of the vehicle was severely damaged, but no air bags deployed. No injuries were reported. A Police report was taken at the scene, and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted after the failure. The contact was later informed of the NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 7,700.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11747224June 29, 2026
STRUCTURE:BODY
All the door locks and actuators/latches are failing. Hyundai claims there is no recall for it, and the price for one door repair is $1384... This is a safety issue since the passenger in the rear seat could not get out in an emergency!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747239June 29, 2026
ENGINE
Vehicle is a 2020 Hyundai Tucson with a 2.4 liter engine: Theta II GDI. Vehicle was purchased new and maintained properly. Excessive oil consumption began at about 50,000 miles. Vehicle was purchased in early 2020 and therefore has an engine manufactured in 2019. Tucson vehicles with this engine from 2011 through 2019 were recalled for engine problems including excessive oil consumption and rod bearing failure possibly resulting in engine fires. If engines were not replaced an extended warranty was given for 150,000 miles or 15 years. Hyundai will not remedy our excess oil consumption problem locally or nationally. An oil consumption test was done at the Hyundai dealer. Conclusion: by dealer and national level office: it's not bad enough to remedy. There were no engine warning lights activated because we check the oil regularly and add as needed. This post-2019 2.4 liter engine continues to be a hazard as some owners from previous year's models had engine seizures in traffic which is dangerous. Some owners reported engine fires. We have not experienced those tragedies but possibly post-2019 Tucson owners should be alerted to potential dangers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747237June 29, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, another vehicle slowed down in front of the vehicle, and the Forward Collision Avoidance system activated, the brakes engaged, and caused another vehicle behind to crash into the rear of the contact’s vehicle. No warning lights were illuminated. A Police report was not filed. No injuries were sustained. Medical attention was not needed. The air bags did not deploy. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the rear bumper, rear hatch, and several other unknown parts under the bumper needed to be replaced. The vehicle was repaired. The contact was notified that the VIN was included in NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE). The manufacturer was not notified of the failure. The failure mileage was approximately 18,120.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11746981June 28, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On XXX, in Wildwood Florida, our Hyundai Tuscan was traveling approximately 25-30 mph southbound on [XXX], when a truck stopped short directly in front of us. The driver hit the brakes to slow the vehicle down. However, the car immediately came to an abrupt stop thrusting the driver and passenger forward, so much so that the passenger hit her head on the windshield as her body was violently thrown against the dashboard. Fearing a concussion the passenger thought a visit to the local Wildwood ER was necessary. Additionally the ER deemed it necessary that the passenger go to a specialized Trauma Emergency Delartment in Ocala, Florida. Consequently the passenger incurred several bills totaling approximately $20,000. Due to the incident occurring with in a car, medical insurance denied payment. It should be noted that this same type of incident happened a second time as well. Please note, the local Hyundai dealership manager was notified of both occurrences, and he was unfazed and made no comment in regards to this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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