Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11752256July 22, 2026
UNKNOWN OR OTHER
I own a 2025 Hyundai Tucson Hybrid Limited AWD with approximately 15,000 miles. While driving, I heard a loud, sudden noise and then discovered that the glass panel above the windshield, below the moonroof, had shattered/damaged. The incident occurred at a slight bump in the road, but not a pothole. I did not observe any large road debris, object, or vehicle ahead of me that appeared to cause an impact, and I saw no obvious evidence of a specific impact event. The damaged area allows water to enter the vehicle, making it unsafe and impractical to drive in rain or other inclement weather. There is also concern about loose glass debris. The dealership and Hyundai denied warranty coverage, stating the damage was impact-related. An independent automotive glass shop inspected the vehicle and provided a written assessment stating that the damage cannot be conclusively attributed to a rock or other road impact and could be consistent with a manufacturing defect. The vehicle has been inspected by both the dealer/manufacturer and an independent glass service provider. Hyundai corporate has also been contacted, and a corporate case manager was involved. There were no warning lamps or warning messages before the failure. The first symptom was the sudden loud noise while driving, followed by discovery of the damage to the glass panel above the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752252July 22, 2026
UNKNOWN OR OTHER
This vehicle burns oil at an alarming rate. I am getting oil changes every 3K miles, and when I take it in, the dipstick is dry. I receive no oil lights to tell me it is low. I just had to get spark plugs and the mechanic at the garage told me this was due to the oil consumption issue in these vehicles. I am at 71,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752206July 22, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I lease a 2025 Hyundai Tucson SEL. This vehicle has experienced repeated electrical and safety system malfunctions. Display/infotainment failure: The center display has shut off while driving on at least 10-15 separate occasions. This has occurred while I was actively using CarPlay for navigation in an unfamiliar area, causing loss of directions while driving. Forward collision/automatic emergency braking (AEB) malfunction: The AEB system engaged unexpectedly and unpredictably while I was driving on the highway, causing the vehicle to brake suddenly. This resulted in another vehicle rear-ending me. This occurred while I was driving home from a doctor's appointment. I understand this vehicle/system was subject to a manufacturer recall related to this issue. AEB failure to engage when needed: On a separate occasion, while I was backing out of a parking spot, the emergency braking system did not engage or respond when needed, and I narrowly avoided being struck (T-boned) by another vehicle. Warning system malfunction after repair: Following the highway incident, I brought the vehicle to an authorized Hyundai dealer, who performed a front safety system software update. Approximately two days later, while driving on the highway, a dashboard warning appeared related to the front safety system. This warning disabled cruise control and other related features. Dealer inspection/dispute: I brought the vehicle back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752032July 22, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Federal Motor Vehicle Safety Standard (FMVSS) 111 regulates rear visibility systems. It requires backup cameras to shut off within a specific time or distance after moving forward to prevent driver distraction. A screen stuck on the reverse camera means the vehicle failed to comply with federal safety safety standards in that moment, actively flashing an illegal, high-contrast visual distraction while trying to navigate. I am writing to formally report a critical safety defect regarding the infotainment system in my 2026 Hyundai Tucson, which directly resulted in property damage on 7/6/26. While driving at approximately 35 mph, the center display screen failed to disengage the rear view camera. The persistent, high-visibility flashing of moving traffic behind me in my peripheral vision completely obscured my forward safety alerts and navigation, creating an immediate visual hazard. This system glitch distracted me at a critical moment, causing an impact with a curb. Given that this incident was precipitated by a verified malfunction of a federally regulated safety system (FMVSS 111), I requested that Hyundai corporate review this case, investigate the failure of this component, and cover the cost of the $3,337 structural repairs. They have denied my request. I am aware that NHTSA Recall 26V400000/Hyundai Recall 304 is pending complete entry of all affected vehicles (vehicle was built at the Montgomery plant). Hyundai issued Technical Service Bulletin TSB 24-BE-001H for 2022–2026 Tucsons. It officially documents that these infotainment systems suffer from "freezing, lagging, unresponsive touchscreens, and intermittent blank screens". The bulletin attributes this to a loose internal coaxial cable and software bugs. I feel strongly that the camera freeze is a direct byproduct of this documented hardware/software defect. Hyundai explicitly stated to the federal government: "An instrument panel display that fails increases the risk of crash".
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11751767July 21, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I purchased my vehicle from Ideal Hyundai on 04/23/26. On 06/22/26 (less than 2 months later), I was driving to work and the car started to lose power. The display said to check hybrid system and stop safely. After 10 minutes, I was able to drive the car 3 more miles to work. I took it to Ideal Hyundai the next day. I got the car back on 06/26/26 after they said they address the issue and the open recall. Two weeks later, on 07/23/26 I was driving home on a busy highway when the car began to lose power again. We were able to get to the side of the road but were still in a dangerous position. Within minutes, the car's power went out and fuel drained from the car. We used Hyundai Roadside Assistance and they towed it to the nearest Hyundai dealer (Antwerpen). They told me the next day that the car had serious issues and another recall. They said they'd repair it by the end of the week. I also had called the Hyundai corporate office on 07/13/26. They said someone would get back to me in 2-3 business days. They have not done so yet. When I called yesterday, they said someone will get back to me tomorrow (9 business days after my initial call). No one from Antwerpen is answering the phone. I just got a text from them on 07/17/26 saying the car would be ready on 07/20/26 (it's not ready). Because the car lost power in the middle of a busy highway and has lost power twice in less than a month, I am afraid to drive it and believe it has issues that make it unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751791July 21, 2026
POWER TRAIN, ENGINE
While driving on a US highway, the check engine light illuminated and the vehicle lost the ability to start/run normally, requiring the vehicle to be pulled off the road and towed to an authorized Hyundai dealership. Dealer diagnostic testing found the engine failed a bearing/performance test, consistent with connecting rod bearing wear. This failure mode — Check Engine light, DTC P1326, abnormal noise, or a no-crank/no-start condition caused by connecting rod bearing wear — is described in the manufacturer's own internal dealer service bulletin covering an engine warranty extension program for multiple engine families (Theta II MPI and Nu GDI engines) across several model years and vehicle lines. That bulletin acknowledges the failure as a known condition and extends coverage to 15 years/150,000 miles for original and subsequent owners. The failure occurred suddenly and without warning while the vehicle was in active use on a highway, creating a stall/loss-of-power hazard in moving traffic — the vehicle could not be restarted at the roadside. The dealership's own multi-point inspection performed shortly after intake confirmed engine fluid levels and oil grade were within normal range, indicating the failure was not attributable to a lack of lubrication at the time of failure. Despite this, the manufacturer denied warranty coverage for the repair, citing an inability to produce maintenance receipts for a prior period, even though the dealership's own inspection findings do not support a maintenance-related cause. This report is submitted because of the safety hazard posed by unwarned loss of engine power/starting capability while driving, and because this failure pattern appears consistent with a defect the manufacturer has already acknowledged for closely related engine platforms, raising the question of whether additional vehicles with this engine design should be included in that existing warranty/defect campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751801July 21, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I was driving on the highway going 65 mph and scared when the engine started clicking and shaking a tiny bit. Plus it was slowing down no matter what i did. Well in a 4 lane highway. There was No engine light, no previous issues. The car drove great until this issue. I had the car only 3 months. Now i am afraid to drive it because i had seen theres an engine recall online for my car. Once i saw the recalls i tried calling alot of my local Hyundai dealer ships and they denied me because of the mileage.when i bought the car it was at 180 mileage. At this point i am not sure what to do with the car, i am hoping it can get fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751741July 21, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle exhibits a dangerous 2-to-3-second delay/total loss of accelerator response at low speeds or rolling stops (5–15 mph). When stepping on the gas pedal to pull into traffic or make a turn, the vehicle hesitates completely before engaging power, even when the pedal is fully depressed. This creates an extreme crash risk when entering oncoming traffic or merging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751905July 21, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the brakes independently activated. The contact stated that the vehicle decelerated to 60 MPH and the brake pedal was abnormally firm. The contact stated that the animals in the rear of the vehicle were thrown into the front seat of the vehicle. The contact stated that the seat warmer independently turned on, the touch screen activated and deactivated, and the oil change warning light illuminated. The contact received notification of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751880July 21, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
2023 Hyundai Tuscon XRT has a dangerous and alarming issue. The Emergency Braking engages at highway speeds where no risk is present. The car groans and pulls dangerously. In addition, the Forward Collision Warning engages on surface streets every 10-15 seconds and there are no risks present. The emergency braking issue has occurred on several occasions. The Forward Collision Warning issue occurs every time the car is driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751695July 20, 2026
UNKNOWN OR OTHER
On XXX we were driving from [XXX] to [XXX]. Going through the [XXX] mountains on [XXX]. At an elevation of about 6,000 ft. temperature was about 85, speed about 55 mph the window in the back seat (behind the driver) imploded with a huge bang (sounded like a bomb went off). Glass was all over the back seat. I thought someone had shot at our car. I was with a retired CHP and he confirmed no bullets or rocks - this window just spontaneously exploded sending glass shards like shrapnel in the car! Besides the noise of the explosion, which could have caused the driver to veer off the road, if anyone had been in the back seat they could have been killed or seriously wounded from the flying shrapnel. In talking with other people, I found out NHTSA has an open engineering analysis (DP23001) investigation regarding this issue. This is very serious and should NOT be allowed to happen. Appears there is defective glass in some Hyundai Tucson's - not sure if the pressure of going over the mountains had anything to do with it or the design of the car but I'm leery of driving this car now! Thank you for your time and hopefully the manufacturer will correct this issue ASAP or before someone dies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751686July 20, 2026
UNKNOWN OR OTHER
7/9/2026 Check engine light on at 320 miles. Had car 3 weeks. Took to dealership they ran diagnostics & the code came up as P050B00 (cold start ignition timing performance). Dealership told me that the manufacture knows there is a problem but does not know how to fix at this time. I was told there was nothing they can do and keep driving the car with a check engine light on, which is ridiculous. Filed a claim that day with the manufacturer. Still no response, but their customer service tells me my case has been escalated over a week now and no claims person assigned to my case, Since then I've noticed that when slowing down the car engine shuts off intermittently. It also did this the night before the check engine light came on. This is extremely dangerous when I'm driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751464July 20, 2026
SEAT BELTS
Seatbelt is not fastening in the rear center seat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751452July 20, 2026
UNKNOWN OR OTHER
Infotainment cluster going black. Hyundai refuses to provide vehicle & won’t diagnose issue even after making appt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751443July 20, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL
Component: Forward Collision Avoidance / Steering / Electrical SystemDescription of Incident: While driving a rented 2026 Hyundai Tucson SEL AWD (VIN: [XXX]) on the [XXX], the vehicle experienced a severe, uncommanded steering intervention. While maintaining momentum on a winding road, the vehicle's automated systems falsely intervened, aggressively pulling the steering wheel and forcing the vehicle toward the edge of a cliff. The sensation mirrored violent torque steer, fighting driver input and nearly causing a catastrophic departure from the roadway.Safety Risk: This VIN is currently unlisted for active campaigns, but it is exhibiting the exact life-threatening failure mode detailed in NHTSA Campaign 26V316000 (FCA software defect). The manufacturer's current recall scope is inadequate and must be expanded immediately to include this VIN sequence before an uncommanded steering event results in a fatal crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751381July 19, 2026
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
The Core Symptoms: "The high-pressure fuel pump is leaking internally. Raw gasoline is flooding into the engine oil crankcase, causing severe fuel dilution. The engine air filter is physically soaked in raw fuel and smells strongly of gasoline." My engine is always extremely hot after I have only went 15 mins away from home. Sometimes takes over two hours to cool down. The Safety Risk: "When attempting to accelerate, the vehicle experiences severe fuel starvation, causing the engine to bog down and act like it is going to stall in the middle of traffic, creating a severe crash hazard. Additionally, there is a loud 'popping' sound/mini-backfire upon turning the vehicle off due to unburnt fuel vapors, presenting a high risk of an underhood engine fire. I have only 83,000 miles on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751431July 19, 2026
VEHICLE SPEED CONTROL
This has happened twice now. When going at a low speed, once in traffic, once while performing a U-turn, while braking, the car is trying to accelerate. I have to practically stand on the brake pedal to avoid the car lurching forward. I saw no warning lights on the dashboard. I haven't yet brought the vehicle to a dealer or service center, but it will be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751269July 18, 2026
ENGINE
Tried passing someone on the thruway, as I was about to the car jerked a bit then started decelerating. The check engine light started flashing and so did the oil light. Read the code as cylinder 3 misfire and a knock sensor. Changed the spark plugs and coil packs then checked the oil and saw there was no oil in the engine. Was told by my mechanic it’s a common problem with these Hyundai engines, it seems the rings are getting fried in the engine and that’s why it consumes oil so quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751274July 18, 2026
UNKNOWN OR OTHER
I own a 2024 Hyundai Tucson hybrid SEL with a genuine Hyundai trailer hitch & trailer wiring harness that were installed by a Hyundai dealer. My vehicle was included in Recall P90. As part of the recall, the dealer disconnected & removed the wiring harness because Hyundai did not have an approved replacement available. As a result of the recall, my trailer lights no longer function. I can no longer legally or safely tow my boat trailer because the trailer has no brake lights, turn signals, or running lights. Before the recall, the trailer wiring worked properly. I contacted Hyundai Customer Care & requested an approved replacement wiring solution at no cost. I explained that the recall removed a factory-approved, dealer installed towing function but did not provide a remedy that restores the vehicle's towing capability. Hyundai advised me that no replacement remedy is currently available & would not escalate my concern. I believe this is an unreasonable lack of remedy for a safety recall. The recall has left my vehicle unable to safely perform the towing function for which it was equipped. I am requesting that Hyundai provide an approved replacement trailer wiring solution that fully restores the original towing capability at no cost to owners. No repair date is given for this repair. Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751281July 18, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Two days after buying the car while on a trip to [XXX], while driving 70 miles per hour on an interstate using cruise control, the car quickly breaked and our speed went down to about 40. Scared us to death. We pulled off the side of the road to regroup and understand what just happened. We didn't understand and continued and stopped using cruise. We found a Hyundai dealer in [XXX] and went to ask them if they could help. It was a salesman who first quizzed us about where we brought the car, why we didn't buy from them, and pointed to the cruise control button and told us to take it back to the dealer We purchased it from. We just went on our way. Since that time, this car has braked suddendly, on it's own at least 12 or 14 times. It doesn't just brake, it stops. We have almost been hit numerous times, the seat belt has kept me from hitting the steering wheel, dash or windshield several times during this sudden breaking. I took the car in fir the recall that was supposed to fix this problem. It has not. Twice last week it decided to brake twice, once putting us in a serious position on the roadway while making a left turn. I took it back today and explained the situation. After they had it a couple of hours, they told me nothing was wrong with it. I am afraid to drive it and I know what is happening on an irregular basis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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