Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11754769August 4, 2026
STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision Warning and Automatic Emergency Braking systems failed on 5/13/2026. Driving at a low rate of speed, approximately 15mph in a roundabout traffic circle with no other vehicles in front of the vehicle, sunny dry weather, 740am. Proceeded into traffic circle and FCA engaged and hard braking occurred for instantaneous stop and my vehicle was hit in the rear by a school bus. Air bags did not deploy. No recall on the vehicle at time of accident. Recall issued 6 days after accident for FCA. After contacting insurance company, Hyundai was contacted and made aware of the incident and safety concerns. The vehicle was towed to the dealership that evening and the next day I was advised that they could not check out the vehicle prior to having the collision repaired. The vehicle was then towed to a collision repair shop and released from there and towed back to the dealership on 6/19/2026. The vehicle had two safety recalls at that time and according to the service department both have been addressed. The vehicle is presently sitting the dealership (8/4/2026) waiting for Hyundai to investigate further. There were a few incidents prior to the collision that occurred randomly with the warning going off when no other vehicles or structures were close by. I took possession of this vehicle on 11/22/2025 and it had 2,431 odometer miles when this accident happened.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11754733August 4, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Gf was driving car coming up on stopped traffic when automatic braking engaged slamming on brakes for no reason causing the car behind to rear end my vehicle, My Gf was transported to hospital with 4 broken ribs with each rib having multiple fractures, She was in ICU for 2 days and total of 4 days. She has had to go back for another 1 day stay for pain and breathing difficulty.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11754445August 3, 2026
STRUCTURE:BODY
Door latch issue. Driver's side door has to be pulled multiple times after unlocking to open from the exterior. Passenger side door latch has become completely inoperable and does not open from the interior or exterior now. To have multiple doors fail at the same time seems like a true design failure / flaw and an inoperable door a true safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754470August 3, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving approximately 30 MPH and depressing the brake pedal, the vehicle responded as intended; however, several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS had failed and needed to be replaced. The vehicle was repaired at the owner's expense. The contact became aware that notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic); was previously received; however, the VIN was no longer included in the recall. The contact was unsure if the recall repair was performed. The contact requested a reimbursement from the dealer, but the request was denied. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754571August 3, 2026
AIR BAGS, UNKNOWN OR OTHER
My client lost her right eye and suffered a brain injury when an aftermarket rhinestone emblem decal from her steering wheel shot into her face during a low-impact crash with a deer. The crash left minimal damage to the front end of the vehicle, but caused the airbags to deploy, shooting the decal into my client’s head. She purchased this dangerous decoration on Amazon, and despite NHTSA notices in 2023 and 2024 telling consumers to “avoid purchasing these steering wheel decals for all vehicle makes and models” and to “remove any such decals that they have already applied to their steering wheels,” this warning was not passed on to my client, even though records are kept of individual customer purchases, and these warnings could have been easily shared. A recent check of Amazon’s Safety Recalls and Alerts webpage did not turn up the 2024 NHTSA notice. I am sure there are other Amazon customers out there, who, like my client, have no idea just how dangerous these things are.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11754564August 3, 2026
FUEL/PROPULSION SYSTEM
While driving the car stalled and then the engine shutdown, caused by a misfired fuel injector. Myself and the passengers in the car were minorly safe, as this incident occurred while driving through the Yellowstone National park; having to pull over on the side of the road with no shoulder. The Woody Smith Hyundai Dealership in Idaho Falls confirmed that the feul injectors had misfired, and then replaced them. Prior to the failure, there was no warning until the car was actively stalling and failing (battery light and check engine light came on).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754383August 3, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2026 Hyundai Tucson. The contact was notified the following day after purchasing the vehicle that there was an open recall on the VIN. The VIN was included in NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The parts were available for the recall repair; however, the dealer where the vehicle was purchased was 97 miles away. The contact was advised to take the vehicle to the local dealer for the recall repair. The repair was in the process of being completed on 08/03/2026. The contact researched and became aware that the “Do Not Sell” restriction was in place and was dated 5/19/2026. The manufacturer was not made aware of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754364August 3, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Tucson. The contact stated that while his wife was operating the vehicle, the vehicle lost headlight functionality without warning. In addition, the contact stated that the radio intermittently failed to operate while driving the vehicle. The contact stated that the headlight became operable when his wife was near to her destination. The vehicle was not diagnosed or repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 21V938000 (Electrical System, Exterior Lighting); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 25,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754276August 2, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unintentional and unexpected activation of emergency collision or adaptive cruise control, causing the vehicle to stop and become immobile in the lane of traffic. I was driving down the interstate with the adaptive cruse control on and the lane keeping assistance on. These both were on for about 20 minutes as I was driving down the highway. There were no vehicles in front of or behind me for a quarter mile or so. I as all alone with nothing around me. All of a sudden it seemed like the collision avoidance system activated. The car came to a complete stop in the right lane of the highway. I tried to proceed and could see the emergency brake was on, the engine was running the car was in drive but it would not move. Flipped on the hazard flashers and traffic caught up to me while sitting in the right lane of the highway waiting to get rear ended. Vehicles were barely getting by at 70 MPH. The car would I pressed the accelerator and the car move d forward enough to get off the highway, this took a minute or two. Once off he highway, I could see the emergency brake would not release. I turned the engine off went out to inspect all the forward sensors. There was no visible issue. I restarted the car after a minute or so and it proceeded normally. That was Saturday, this is Sunday, I am taking the vehicle to Hundai tomorrow for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754210August 1, 2026
ELECTRICAL SYSTEM
Our dashboard went blank and said “No Signal” over two weeks ago. (recall 304). We took it in for service. They did a Software upgrade which is the stated remedy. Two days ago it did it again. This time we had it towed to the dealership. They have had it since Thursday but no word back on a solution
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754081July 31, 2026
UNKNOWN OR OTHER
The rear liftgate opened unexpectedly after garage door started to open by remote inside house and causing damage to rear liftgate. The auto liftgate was on at time, fob was no where near remote. Vehicle has been parked and used for three months there with no problems. Dearler checked for error codes, but none found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753739July 30, 2026
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and vibrating abnormally, and the engine was making abnormal sounds. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and an oil change was performed as associated with NHTSA Campaign Number: 21V727000 (Engine); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753788July 30, 2026
ELECTRICAL SYSTEM
On 7/29/2026, the vehicle experienced a critical safety failure involving the electronic transmission shift-by-wire system, resulting in an unintended rollaway after the ignition was turned off. While parked on an incline, the driver depressed the brake pedal and pressed the Engine Start/Stop button while the vehicle was still positioned in Drive (D). The engine shut off completely. According to factory safety design and vehicle specifications, cutting the ignition in this state is engineered to automatically trigger an electronic command to shift the transmission into Park (P). However, the vehicle failed to execute this electronic fail-safe. The electronic parking pawl did not engage, and the vehicle effectively defaulted into an un-geared Neutral state. Upon the driver releasing the brake pedal, the unanchored vehicle immediately rolled down the incline with the engine completely powered off. No audible warning chimes or dashboard fault lights were activated prior to or during the event to alert the driver that the transmission had failed to secure the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753413July 29, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Immediately after a scheduled dealer appointment to repair recall 302 the display panel on my 2025 Tucson Hybrid became glitchy, it flashes,, turns to white static then goes completely black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753488July 29, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am reporting a critical Exhaust Gas Recirculation (EGR) valve failure on my 2023 Hyundai Tucson Hybrid. The failure resulted in an immediate loss of engine power, reduced vehicle performance, reduced fuel efficiency, and the vehicle entering limp mode while driving, creating a significant safety hazard in traffic. Diagnostic & Technical Details: Error Codes Captured: Diagnostic trouble codes in the P0400 series (EGR system flow/circuit malfunction) were confirmed during diagnostic inspection. Root Cause: The component failure is directly linked to an internal short circuit in the EGR valve assembly, caused by solder flux contamination during manufacturing. Manufacturer Response & Escalation Denial: When contacting Hyundai regarding this failure, I was informed that my vehicle’s VIN is "not included in Safety Recall 260" (NHTSA Campaign 24V-308). I formally escalated this claim to Hyundai Corporate, but my request for reimbursement and coverage was explicitly denied on the grounds that my VIN falls outside the designated recall parameters. However, this exact failure mode, part assembly line, and manufacturing defect (solder flux contamination) are identical to the safety defect described in Recall 260 as well as Hyundai Service Campaign 9B3. Hyundai is restricting coverage based on narrow VIN manufacturing windows despite identical, defective parts being installed across non-recalled vehicles. Because a sudden EGR failure causes unexpected loss of power while traveling in traffic, and because Hyundai Corporate has refused to cover this out-of-pocket repair, I am requesting that NHTSA investigate this issue and compel Hyundai to expand the scope of Recall 260 to protect affected owners and mandate reimbursement for out-of-pocket repair costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753579July 29, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
On XXX the vehicle lost motive power while my wife was accelerating to merge onto a highway with our two young children aboard. It would not accelerate and she was forced to pull over in an active merge area. Simultaneous warnings illuminated: Electronic Parking Brake, ESC, Forward Collision Avoidance, Blind Spot Detection, and hybrid system, with "Check Hybrid System" displayed. No crash or injury occurred, but loss of propulsion during a highway merge created serious collision risk. This is a recurring defect documented since early 2023: Hyundai's own Blue Link telematics auto-flagged an Engine Control System DTC on XXX; a jump-start was required XXX (dealer RO #XXX); check engine light and stored CAN-bus codes U100387, U100100, U004600, U010100 on 08/10/2023 (RO #XXX); and a September 2023 incident in which the center display shut off during reverse, disabling the backup camera. Hyundai performed Service Campaign 9B4 (BMS software update, DTC P1BB20, TSB 25-01-010H-1) on this VIN on XXX; the same failure category recurred 84 days later. The vehicle was towed to Safford Hyundai of [XXX] onXXX and has remained there 65+ consecutive days. The dealer replaced the 12V battery (defect persisted) and the Hybrid Power Control Unit (HPCU); per Hyundai Consumer Affairs' own written email ofXXX, the check engine light returned after the HPCU replacement and the cause "remains unidentified." The dealer states it cannot determine the root cause. The vehicle IS available for inspection at Safford Hyundai of Springfield, [XXX]. Five Hyundai Consumer Affairs cases exist on this VIN (current: #XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753637July 29, 2026
ENGINE
Vehicle suddenly slipped into limp mode. Vehicle was then immediately taken to have code read. Code came back P1326. Was advised due to previous recall campaign(s) to contact Hyundai of America for guidance. Was told that vehicle needed to be confirmed per the BCT at any Hyundai dealership to which the agent scheduled the appointment myself and that i should get the other 4 recalls fixed as well. My spouse drove the vehicle there and that was our last true communication verbally with Hyundai of America. Vehicle barely made it to the dealership and then spouse was offered a ride home an hour and a half later without paperwork or any type of understanding other than it would take time for the service team to get it on the BCT. A week later I was told it would cost $250. We have argued that we were never told it would cost anything as it relates to this major recall nor the others and in fact it would be performed at zero cost. Then, a service manager stated that now the vehicle needed $10k worth of work and began having finance firms contact me that he said were employed by Hyundai but are not. Here we are a month later, and still no vehicle and we have contacted Hyundai of America numerous times and have all communications regarding such contact and have gotten nowhere. We have yet to actually speak to someone over the phone. We were assigned a case manager who is now on vacation. We're without an income now because after not having transportation to work my partner has lost his job, and we are in dire condition. Inside of my vehicle that this dealership is holding hostage is my infant’s car seat and a brand new catalytic converter. They have refused to communicate with me and supposedly with this case manager according to her emails. We are in need of help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753589July 29, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
On July 24, 2026, while driving on a marked city street with no vehicle, pedestrian, or obstruction ahead, the Forward Collision-Avoidance system on our 2022 Hyundai Tucson Limited AWD applied emergency braking on its own, three to four separate times, each lasting one to two seconds. Traffic behind us nearly struck our vehicle. My family was in the car. This is the latest event in a progressive electrical fault history. In June 2025, under warranty at 48,037 miles, a Hyundai dealer documented recurring multi-system warning cascades (forward safety, lane keeping, high beam assist, speed limit warning) and a failed auto start/stop system. The dealer's listed resolution was "battery voltage / replace battery"; their invoice records that no repair was performed. We replaced the battery at our own expense. The faults continued. In June 2026, the start/stop system shut the engine off at a red light and the vehicle would not restart, leaving us disabled in a live traffic lane. Power was only restored by cycling the hood release. Since then, TCM and ECU software updates and a battery harness replacement (our expense, approx. $1,200) have been performed. The faults persisted after these repairs and have now escalated to uncommanded emergency braking. Date- and time-stamped video and photographs exist for multiple events. Two Hyundai dealerships have not identified a root cause. Similar phantom braking reports exist from other owners of this model year. We no longer consider the vehicle safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753506July 29, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is not the first situation NOR the first time it is being "fixed". I took my car in early March for an oil change and informed the representative about the same thing. The time that made me say something is when I was switching lanes and the car must have sensed me being close causing me to stop completely and the car behind me having to hard break and swerve. Rick Case Hyundai in Duluth, Georgia had my car for a MONTH, just for me to experience the same thing over 3 times since then. I received my car in April, and the recall for this wasn't put out until May. I am constantly scared for my life and the passengers I may have lives, as well as the other drivers lives, considering I got this car due to being in a rear end collision. When I took it in April, they CONSTANTLY, drove my car to diagnose it but kept telling me they didn't see the problem, and it wasn't coming up for them on their internal tracking system for their cars(webDCS). Once they finally talked to the CORPORATE field technician, they advised they replace the whole front bumper, including sensors, for the solution. But like stated before, since then I have experienced near crash stops AT LEAST 3 times since then, two of them being in the same month (July 16 and July 28). If this is the same solution, I don't see it being beneficial and I would like to be bought out at this point. Especially if I have to be without my car for a long period of time again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753197July 28, 2026
ENGINE, POWER TRAIN
While stopped at a traffic light, the engine began producing a loud metallic clattering and clanking sound, consistent with connecting rod bearing failure (rod knock). There was no prior warning light or indication of this specific failure. When the light changed, the vehicle would not accelerate normally, leaving me stalled in a lane of moving traffic. I was forced to make an emergency turn to get the vehicle out of the way of oncoming and crossing traffic. The engine would not hold an idle afterward and has not run since. The vehicle was towed to a Hyundai dealership, where a service department employee stated by phone that this 1.6L turbocharged engine family has a known, documented history of severe factory defects affecting the connecting rod bearings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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