Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10990939May 22, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 75 MPH, THE CONTACT NOTED A STRONG VIBRATION THROUGHOUT THE VEHICLE. THE VEHICLE ALSO BEGAN INDEPENDENTLY PULLING TO THE SIDE. THE DEALER STATED THAT THE TIRES WERE PROPERLY ALIGNED AND THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991024May 22, 2017
ENGINE
I PURCHASED THE CAR IN AUG. 2014 MANUFACTURED IN GA JULY 2014. THE CAR WILL UNPREDICTABLY UPON STARTING UP LACKS POWER IT HAS BEEN IN AND OUT OF THE SHOP WITH NO FIX. IT WILL HARDLY GO UNTIL YOU STOP TURN THE ENGINE OFF THEN RESTART IT AT WHICH POINT IT RESETS AND REGAINS ITS POWER AS BEFORE. I AM CONCERNED THIS IS VERY SIMILAR TO THE RECALLS THAT ARE OCCURRING CURRENTLY WITH THIS CAR BUT THEY STOP RECALLS FOR THE PROBLEM WITH THOSE MADE 2012- MAY 2014, THIS CAR WAS MADE 2 MONTHS LATER AND IS HAVING THE SAME ISSUE AS THOSE DESCRIBED IN THE RECALL FOR BEARING DAMAGE. PLEASE LOOK INTO THIS AS THE PROBLEM DID NOT STOP WITH THE CARS IN MAY 2014. THE DEALERSHIP HAS NO RESOLVE FOR THE ISSUE AND I AM CERTAIN IT IS THE BEARING ISSUE AFTER HAVING REVIEWED THE PROBLEM/RECALL WITH THE CARS MANUFACTURED JUST MONTHS PRIOR AT THE GA FACILITY. IT HAS EXHIBITED THIS PROBLEM MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991049May 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED WITH A BLOWN ENGINE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER STATED THAT NO RECALLS WERE ISSUED; HOWEVER, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) AFTER THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991080May 22, 2017
STRUCTURE:BODY
VEHICLE HAS PANORAMIC SUNROOF. ON 5/22/17 MY WIFE WAS TRAVELING ON THE INTERSTATE AT APPROXIMATELY 6:30 AM AND THE SUNROOF GLASS SHATTERED AND BLEW OUT. THERE WERE NO FOREIGN OBJECTS INVOLVED. THIS IS ALREADY A KNOWN PROBLEM ON HYUNDAI VELOSTER. AND ALSO TO MY KNOWLEDGE THERE IS A PENDING CLASS ACTION LAWSUIT REGARDING THIS TYPE OF FAILURE. FORTUNATELY MY WIFE WAS ABLE TO PULL OFF OF THE FREEWAY QUICKLY AND NO ONE WAS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990778May 21, 2017
POWER TRAIN
WHEN ACCELERATING LIGHTLY AFTER A FULL STOP (AT A STOPLIGHT EX.) , THE CAR ACTS AS IF THE GAS PEDAL HAS BEEN FULLY DEPRESSED OR "PUNCHED" HARD. THIS CAUSES THE TIRES TO SPIN OUT OR BURN RUBBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990832May 21, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY WIFE AND I HAVE HAD THE SAME INTERMITTENT PROBLEM SINCE ACQUIRING OUR 2017 SANTA FE BRAND NEW IN THE LATE SPRING OF 2016. WHEN TURNING FROM A STOP OR MAKING A VERY LOW SPEED TURN, AND THEN STARTING TO ACCELERATE, THE VEHICLE WILL STALL AND HESITATE, NOT MOVING OR "CATCHING" FOR 1-2 SECONDS. THIS HAS HAPPENED TO US APPROXIMATELY 6-8 TIMES. AND I'VE NEARLY BEEN REAR-ENDED ON SEVERAL OF THOSE OCCASIONS BECAUSE I WAS STALLED IN FRONT OF TRAFFIC BEHIND ME, ALSO TRYING TO MAKE THE TURN . ONCE I BARELY CLEARED THE INTERSECTION AT A LIGHT WHEN TURNING LEFT, HAVING THE SANTA FE STALL IN THE FACE OF ONCOMING TRAFFIC. I WAS NEARLY BROADSIDED BY SWIFT MOVING, ONCOMING TRAFFIC. SOMEONE IS GOING TO BE KILLED IF THIS PROBLEM IS NOT FULLY ADDRESSED AS SOON AS POSSIBLE. THE PUBLIC NEEDS PROTECTION AND A REMEDY. I CAN'T IMAGINE HYUNDAI IS UNAWARE OF THIS PROBLEM. I DID A QUICK GOOGLE SEARCH ON THE TOPIC, AND FOUND MANY, MANY POSTINGS REGARDING THIS EXACT SAME SET OF CIRCUMSTANCES. THERE WERE HYUNDAI MESSAGE BOARD COMPLAINTS, NHTSA COMPLAINTS, "LEMON" LAW FIRMS WHOA ARE ADVERTISING, SEEKING POTENTIAL 2017 SANTA FE OWNING CLIENTS, CITING THIS EXACT SET OF FACTS. IT'S DIFFICULT TO CONFIRM EXACT DATES, AS THIS HAS OCCURRED MULTIPLE TIMES. THE MOST RECENT TIME IT HAPPENED WAS IN EARLY MAY 2017, AT AN INTERSECTION LESS THAN A MILE FROM OUR HOME, MAKING A LEFT TURN FROM A STOP, WITH TRAFFIC LINED UP BEHIND US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990735May 20, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL VERY LOW QUALITY OF MATERIAL USED FOR THE RUBBER HOSE THAT CONNECTS THE COOLANT . MY SANTA FE'S RUBBER HOSE DETERIORATED WHICH CAUSED A LEAK. WITHOUT ANY WARNINGS OR CHANGES IN THE TEMP GAUGE, I DROVE THE CAR NORMALLY UNTIL ONE MORNING I WAS ON THE PARKWAY AND EACH TIME I WOULD ACCELERATE THE ENGINE WOULD HAVE A HARD TIME, IT FELT LIKE I AM DRAGGING. FINALLY GOT TO MY DESTINATION HALF AN HR LATER AND THE ENGINE OVERHEATED. DROVE IT NEXT BLOCK OVER TO A GAS STATION POPPED THE TRUNK OPEN AND THE COOLANT WAS COMPLETELY EMPTY EVEN THOUGH I JUST TOPPED IT OFF FEW DAYS AGO. TURNED OFF MY CAR TO RUN IN AND GET A BOTTLE OF COOLANT. TRIED STARTING THE CAR AND IT STALLED. I WAITED ABOUT AN HR AND A HALF AT THE PARKING LOT SITTING AND WAITING AND IT FINALLY STARTED BACK UP. ELECTRICAL ISSUE: A COUPLE OF DAYS AGO, I WAS DRIVING IN MY 2014 SANTA FE SPORT AND THE RADIO SUDDENLY SHUT OFF THINKING I PRESSED A BUTTON BY ACCIDENT. AFTER A COUPLE OF MINUTES IT TURNED BACK ON. IT WAS RANDOMLY DOING IT UNTIL TWO DAYS AGO IT FINALLY STOPPED WORKING. I MADE AN APPOINTMENT WITH A HYUNDAI SERVICE AGENT. VEHICLE AT 40,000 MILES APPRARENTLY IT IS NOT UNDER WARRANTY (36,000MI) OFCOURSE, FOR THEM TO DIAGNOSE THE PROBLEM THEY CHARGE YOU ABOUT $140 AFTER TAX JUST TO DIAGNOSE IT. HOW MUCH TO FIX THE RADIO? AGENT SAID, "IT WILL BE ABOUT $1700 BUT SINCE THE LEASE IS UP I CAN PUT YOU IN A BRAND NEW TUCSON AND I WILL FIX THE RADIO FREE OF CHARGE AND CREDIT YOU BACK FOR THE DIAGNOSTICS CHARGE". I WALKED OUT OF THE DEALERSHIP. AND AIRBAG LIGHT KEEPS COMING ON PAS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990477May 18, 2017
ENGINE
RECALL FOR 2014 HYUNDAI SANTA RE ENGINE STALLING. I CHECKED TO SEE IF MY CAR WAS PART OF THIS RECALL AND IT IS. THE MANUFACTURER DOES NOT HAVE A FIX FOR THE RECALL, WHICH CAN INCREASE THE CHANCE OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986137May 17, 2017
SERVICE BRAKES, ENGINE, STEERING
I WAS DRIVING AT A LOW SPEED, MAKING A LEFT-HAND TURN WHEN THE CAR LOST ALL POWER. NO BRAKES, NO STEERING. I WAS ABLE TO GET THE CAR INTO A DRIVEWAY. I WAS ABLE TO RESTART . ABOUT 1 HOUR LATER THE SAME THING, ONLY THIS TIME I WAS MAKING A LEFT-HAND TURN ACROSS A VERY BUSY CITY STREET.. I WAS ALMOST HIT BY AN ONCOMING VEHICLE. THIS IS VERY DANGEROUS AND WILL PROBABLY SELL THE CAR & TELL THE NEW OWNERS ABOUT MY ISSUE. I HAVE NOT TAKEN IT TO A GARAGE, AS THE CLOSEST HYUNDAI SHOP TO ME IS AN HOUR AWAY. I DO NOT FEEL SAFE DRIVING THAT FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985607May 14, 2017
ELECTRICAL SYSTEM, STEERING
MY MULTI STALK SWITCH IS SMOKING AND CONSTANTLY CLICKING AS IF MY BLINKER IS ON. IT ALSO CAUSES MY SIGNAL LIGHTS TO COME ON AND STICK. THIS IS HAPPENING THE WHOLE TIME THE CAR IS RUNNING. IT FIRST STARTED SMOKING YESTERDAY WHILE I WAS DRIVING ON THE HIGHWAY, AND IT ALSO SMOKES WHEN THE CAR IS PARKED. I BELIEVE THIS TO BE A HUGE HAZARD BECAUSE I AM AFRAID IT WILL START A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985617May 14, 2017
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
THE "CHECK ENGINE LIGHT" INDICATOR TURNED ON, AND THERE WAS A RECOGNIZABLE FAILURE IN ENGINE WHEN SRTARTING. TOOK IT BACK TO DEALERAND TOOK NEARLYA MONTH TO FIND THE INCONVINIENCE AND TWO WEEKS TO FIX IT. THEY CALL ME BACK TO ANNUONCE ME IT WAS READY AND BY THE TIME I WAS RECIVING I NOTICED THE AIR CONDITIONAR NOT FUNCTIONING AT ALL. ONCE AGAIN ONE MORE WEEK TO FIND THE MISSFUNCTIONING AND REPARING, NOW THE VEIHICLE IS CONSUMMING TO MUCH GASOLINE (ALMOST HALF TANK IN 87 KILOMETER) THE INJECTORS PROBLEM PLEVAILS. I GET THE SANTA FE IN MXICO, CIUDAD JUAREZ CHIHUAHUA AT HYNDAI PENTA IS THE NAME OF THE AGENCY, AS A BRAND NEW VEHICLE WHIT 0 KILOMETERS AND I PAY IT IN CASH I HOPE YOU CAN HELP ME BECAUSE THEY DONT WANT TO RESPOND. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985104May 12, 2017
ELECTRICAL SYSTEM
WHEN DRIVING THE PARKING LIGHT COMES ON, DOWNHILL ASSIST COMES ON AND THE TRACTION CONTROL GOES OFF, THEN THE SPEEDOMETER GOES FROM THE CURRANT SPEED TO ZERO THEN FLUTTERS BACK TO THE CORRECT SPEED, THEN REPEATS. THIS HAS HAPPENED AT SPEEDS FROM 25 MPH TO 70 MPH. DEALER SAYS THEY CAN'T FIND OUT WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985460May 12, 2017
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING LAST WEEK, THE ENGINE CUT OFF. I WAS ABLE TO SLOW DOWN AND STOP AS I WAS APPROACHING A RED LIGHT, BUT IT TOOK 3 STARTS TO GET THE ENGINE TO TURN OVER AGAIN. THE VEHICLE DRIVES LIKE IT IS HESITATING. I'VE HAD ALL FACTORY MAINTENANCE DONE AND DEALER CAN'T FIND ANYTHING WRONG. JUST HIT 90K MILES. ADDITIONALLY, THE A/C TURNS ITSELF ON RANDOMLY. THIS HAPPENED BEFORE AND THE TECHNICIAN REPAIRED IT WHILE IT WAS UNDER WARRANTY. IT IS DOING IT AGAIN, AND IS NO LONGER UNDER WARRANTY FOR REPAIR. I'LL BE DRIVING ALONG AND ALL OF A SUDDEN THE A/C UNIT COMES ON. ALSO, MY DOORS WON'T LOCK WITH THE AUTO LOCK ON THE KEY FOB NOR WITH THE DOOR LOCK BUTTON ON THE DOOR PANEL. IT AFFECTS ONE DOOR AT A TIME. I HAVE HAD TO PAY FOR THE LOCK ATTENUATOR TO BE REPAIRED ON THE DRIVER'S DOOR TWICE, REAR PASSENGER DOOR AND NOW THE FRONT PASSENGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985014May 11, 2017
STEERING
UPON ENTERING FREEWAY ON RAMP 5 7 2017 VEERED TO THE RIGHT TO AVOID BEING HIT BY ANOTHER CAR WHICH CUT ME OFF. AFTER MOVING BACK INTO LANE, THE STEERING WHEEL STARTED SHAKING IN A VIOLENT MANNER. I CONTINUED TO HOLD ON TO THE STEERING WHEEL WHICH WAS SHAKING LEFT AND RIGHT IN A VERY FORCEFUL MANNER. THE SHAKING STOPPED AND I CONTINUED DRIVING. THE TRAFFIC WAS LIGHT, ROAD CONDITIONS PERFECT AND MY DRIVING SPEED WAS 60 MPH. THIS CAR ONLY HAS 1079 MILES AND I HAVE NEVER EXPERIENCED THIS IN ANY OTHER CAR. I HAVE AN APPOINTMENT WITH DEALER ON 5 12 2017 AND HAVE CONTACTED HYUNDAI MOTOR COMPANY TO ADVISE THEM OF THIS VERY DANGEROUS EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984416May 9, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FOR THE LAST 3-6 MONTHS MY ENGINE LIGHT AND FUEL GAUGE HAVE BEEN ACTING UP. MY ENGINE LIGHT COMES ON TO CHECK ENGINE AT SAME TIME MY FUEL AMOUNT READS EMPTY OF 1/4 TANK AMOUNT AFTER I JUST FILLED UP. I'M TOLD THAT I NEED TO REPLACE DEFECTIVE SENSORS FOR 600.00 PLUS DOLLARS AS SOON AS POSSIBLE. I DONT WANT TO RUN OUT OF FUEL BY A BAD READ OUT OR STALL IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984431May 9, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SHORT IN THE VEHICLE AND THE FUZES SHORTED MORE THAN ONCE. THE ELECTRICAL OUTLETS FAILED TO FUNCTION WHEN THE FAILURE OCCURRED. IN ADDITION, THE POWER LOCKS RANDOMLY LOCKED AND UNLOCKED. WHEN THE CONTACT LOCKED THE DOORS, THE POWER LOCKS FAILED TO FUNCTION OCCASIONALLY WITHOUT WARNING. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984546May 9, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, THE EMISSION CONTROL SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. A CONSIDERABLE AMOUNT OF SMOKE STARTED EMERGING FROM THE EXHAUST PIPE. THE CONTACT CONTINUED DRIVING TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE PRESENTED A TIMING DEFAULT FAILURE AND IT WAS USING FOUR CYLINDERS INSTEAD OF SIX. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED IN MARCH OF 2017. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GASKET WAS FAULTY ON TOP OF THE ENGINE, CAUSING THE LOSS OF ENGINE OIL AND ACCELERATION. THE VEHICLE WAS REPAIRED BY REPLACING THE GASKET AND CHANGING THE OIL FILTER; HOWEVER, THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 06/23/ 17 *BF *AS THE CONSUMER STATED THE MANUFACTURER FAILED TO PROMPTLY REPAIR THE VEHICLE UNDER RECALL. THE CONSUMER REQUEST TO REIMBURSED FOR THE PURCHASE OF THE VEHICLE. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10984271May 8, 2017
AIR BAGS
A COUPLE OF WEEKS AGO, MY AIRBAG LIGHT WAS INTERMITTENT. THIS LASTED FOR A COUPLE OF DAYS. CURRENTLY, MY THE LIGHT GOES OFF FOR A SECOND WHEN STARTING THE VEHICLE. THEN, IT IS ON ALL OF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983925May 7, 2017
FUEL/PROPULSION SYSTEM
CAR CEASES TO ACCELERATE AS YOU TURN A CORNER; ALSO SOMETIMES AS YOU ACCELERATE FROM A STOP EVEN THOUGH THE GAS PEDAL IS IN THE SAME POSITION AS WHEN YOU STARTED. IT WILL THEN JUMP AS THOUGH YOU HAD FLOORED THE PEDAL. THE LACK OF ACCELERATION NEARLY CAUSED AN ACCIDENT RECENTLY WHEN MAKING A LEFT TURN; THE CAR FOLLOWING ME NEARLY REAR-ENDED ME AFTER I FIRST STARTED TO ACCELERATE AND THEN MY CAR SLOWED WHEN THE ACCELERATION STOPPED. WHEN IT ALL OF A SUDDEN "KICKED IN", I NEARLY REA-RENDED THE CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983933May 7, 2017
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR STALLS AND COMPLETELY LOSES POWER. WE JUST HIT THE 62K MILE MARK. WHEN IT LOSES POWER EVEN THE BRAKES DO NOT WORK. WHEN YOU STOP AT A STOP LIGHT OR STOP SIGN THE CAR JERKS. THE EXHAUST IS SMOKING BADLY. THIS HAS HAPPENED ON MORE THAN ONE OCCASION AND WITH MORE THAN ONE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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