Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10992857June 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, SUNTRUP HYUNDAI, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992874June 2, 2017
ENGINE
THERE IS A RECALL ON THE ENGINE FOR 2014 SANTA FE RECALL # 162.. I WAS INFORMED BY HYUNDAI MFG THAT MY CAR NEEDS TO BE INSPECTED RIGHT AWAY. MY ENGINE IS VIBRATING AND THE ENGINE LIGHT CAME ON THREE TIMES. I AM AT RISK AND VERY CONCERNED. THE DEALER DID ABSOLUTELY NOTHING AND ADVISED THAT THERES NO REMEDY. THE MFG HOWEVER IS SAYING THERE''S A REMEDY TO REPLACE THE ENGINE BLOCK. VERY FRUSTRATING DEALING WITH THE DEALER BUT GAVE CAR BACK TO ME. I WOULD LIKE TO GET TO THE BOTTOM OF THIS ENGINE RECALL AND WHAT EXACTLY IS GOING TO BE DONE ABOUT IT. I PRAY THAT I WILL BE SAFE AND MY KIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992602June 1, 2017
EXTERIOR LIGHTING
MOISTURE INSIDE BOTH TAIL LIGHT ASSEMBLIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992380May 31, 2017
ENGINE
I WAS MADE AWARE OF A SAFETY RECALL FOR MY 2014 SANTA FE SPORT. I AM SHOCKED AND CONCERNED THAT THIS RECALL HAS REMAINED UNRESOLVED FOR AS LONG AS IT HAS. I AM ALSO EXTREMELY CONCERNED FOR MY SAFETY. I DRIVE FOR BUSINESS AND HYUNDAI IS PLAYING THE LOTTERY WITH MY LIFE AND OTHERS WHO HAVE NO CHOICE BUT TO DRIVE THESE UNSAFE VEHICLES. WHERE IS HYUNDAI ON A FIX?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992502May 31, 2017
ENGINE
I JUST WANT TO COMPLAIN ABOUT THE DELAY ON THE REMEDY FOR THE RECALL OF THE ENGINE BLOCK. THEY SAID IT WAS GOING TO BE READY IN MAY, IT IS NOW MAY 31ST AND NOTHING HAS HAPPENED. I AM TRUSTING THIS VEHICLE TO DRIVE ME TO WORK THERE AND BACK OVER 60 MILES. I AM ALSO TRUSTING THIS AS A SAFE CAR TO DRIVE MY FAMILY AND FRIENDS IN. THIS ISSUE NEEDS TO BE ADDRESSED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992130May 30, 2017
ELECTRICAL SYSTEM
MY FUEL GAUGE IS NO LONGER WORKING. IT DOESN'T REGISTER THE AMOUNT OF GAS. THE GAUGE GOES UP AND DOWN RANDOMLY AND MAINLY STAYS ON EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992058May 29, 2017
SERVICE BRAKES, ENGINE, STEERING
WE HAVE HAD 3 SEPARATE INSTANCES WHEN OUR SUV STALLED AND THE ENGINE SHUT DOWN WHEN PROCEEDING TO DRIVE ONCE A STOP SIGNAL CHANGED. THE MOST RECENT OCCURRED YESTERDAY WHEN WE MADE A RIGHT TURN ONTO US 101 FROM STEINER STREET IN SF. THE POWER STEERING WENT OUT, THE BRAKES FAILED AND THE ENGINE SHUT DOWN. THE CAR RESTARTED ONCE I GOT IT BACK INTO PARK. IT WAS A HARROWING EXPERIENCE ON THIS BUSY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992080May 29, 2017
VISIBILITY/WIPER
PANORAMIC SUNROOF SHATTERED WHILE DRIVING. IT INITIALLY LEFT A LARGE HOLE ABOUT 2 FT BY 3 FT WHICH INCREASED OVER THE NEXT 2 HOURS AS I LIMPED HOME. THOUSANDS OF PIECES OF GLASS ENDED UP INSIDE THE OVERHEAD SUN SHADE AND INSIDE THE CAR. I WAS DRIVING ON A HIGHWAY LATE AT NIGHT AND THERE WERE NO ROCKS OR OTHER FLYING OBJECTS THAT COULD HAVE HIT MY CAR WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991765May 26, 2017
FUEL/PROPULSION SYSTEM
GAS GAUGE DOES NOT REGISTER AMOUNT OF GAS THAT IS IN THE TANK. FILL UP TANK AND GAUGE REMAINS A EMPTY OR GOES TO FULL AND THE QUICKLY MOVES TO EMPTY. MANY COMPLAINTS ABOUT SAME ISSUE WITH 2009 SANTA FE. SAFETY ISSUE BECAUSE YOU NEVER KNOW HOW MUCH GAS YOU HAVE AND CAN VERY EASILY RUN OUT OF GAS ON A MAJOR HIGHWAY CAUSING A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991872May 26, 2017
UNKNOWN OR OTHER
ENGINE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991655May 25, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), BUT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL, BUT THE PARTS WERE NOT AVAILABLE. AN UNKNOWN LOCAL DEALER WAS CONTACTED AND STATED THAT THE PARTS FOR THE RECALL WERE NOT YET AVAILABLE. THE CONTACT WAS CONCERNED FOR HIS SAFETY DUE TO HIM DRIVING DAILY FOR HOURS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991323May 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
1) FUEL TANK GAUGE IS INACCURATE. STARTS TO DROP RAPIDLY AFTER DRIVING 75-100 MILES AND EMPTY FUEL TANK LIGHT COMES ON AFTER ~125-150 MILES. WHEN I REFILL THE TANK, IT IS ONLY HALF EMPTY. NORMALLY, CAR WILL DRIVE 270-320 MILES BEFORE EMPTY. 2) CHECK ENGINE LIGHT COMES ON AND OFF. NOTHING SEEMS TO BE WRONG WITH THE CAR(HAVE HAD IT CHECKED.) 3) ESC LIGHT COMES ON AND OFF; SOMETIMES AT THE SAME TIME AS THE CHECK ENGINE LIGHT, SOMETIMES BY ITSELF. I HAVE HAD IT CHECKED, NO PROBLEM; AND RESET. GOES ON - OFF AGAIN A FEW DAYS LATER. THESE EVENTS HAVE BEEN OCCURRING OVER THE LAST 6 MONTHS, APPROXIMATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991346May 24, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2017 HYUNDAI SANTA FE. WHILE THE CONTACT'S HUSBAND WAS MAKING A LEFT TURN AT 10 MPH, THE VEHICLE FAILED TO GAIN SPEED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. ANOTHER VEHICLE TRAVELING FROM THE OPPOSITE DIRECTION STRUCK THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. ALL OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER RECEIVED A CITATION FOR FAILING TO YIELD. THE DRIVER SUSTAINED A BROKEN LEFT WRIST, CUTS TO THE LEFT HAND, AND BRUISES TO THE UPPER BODY/TORSO. THE CONTACT (PASSENGER) SUSTAINED A BROKEN NECK THAT REQUIRED SURGERY DUE TO INTERNAL BLEEDING, SEVERE BRUISING FROM THE CHEST DOWN TO THE LOWER TORSO, AND BRUISING ON THE RIGHT AND LEFT ARMS. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT HAD SURGERY TO HER RIGHT HIP TO REMOVE A BONE TO PLACE IN HER NECK. THE VEHICLE WAS TOWED TO A LOCAL DEALER (A1 WRECKER 1601 PARTIN DR N D, NICEVILLE, FLORIDA 32578). THREE WEEKS PRIOR TO THE CRASH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE GRADUALLY ACCELERATED INDEPENDENTLY. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS DEEMED DESTROYED. THE FAILURE MILEAGE WAS 147. UPDATED 07/18/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10991530May 24, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991234May 23, 2017
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
PAINT COMES OFF THE CAR IN LARGE PIECES THAT, IF RAINING, WILL STICK TO WINDSHIELD OF THE CAR AND THE CAR BEHIND YOU, WHILE DRIVING. THIS BLOCKS THE VISIBILITY OUT OF THE FRONT OF THE WINDSHIELD AND CAUSES WIPER PROBLEMS AS THE LARGE PIECES GET STUCK TO THEM. AGAIN THIS WILL HAPPEN WHILE DRIVING IN THE RAIN. THE LARGE PIECE OF PAINT WILL STILL COME OFF DURING NORMAL DRIVING, BUT THE SAFETY CONCERN IS WHILE DRIVING IN THE RAIN. PIECES AS LARGE AS 1 INCH BY 1 INCH ARE NOT UNCOMMON, WITH THE LARGEST PIECE CURRENTLY MISSING IS ABOUT 8 INCHES BY 8 INCHES. PROBLEM STARTED HAPPENING OVER 2 YEARS AGO. WHEN THE PIECES GET STUCK TO THE WINDSHIELD, YOU HAVE TO PULL OVER TO REMOVE THEM FROM BOTH THE WINDSHIELD AND WIPER BLADES. THIS IS ALSO DANGEROUS AS WE HAVE HAD TO PULL OVER ON A MAJOR FREEWAY BEFORE TO REMOVE THEM FROM PARTS OF THE VEHICLE, NAMELY THE WINDSHIELD AND WIPERS. THIS PROBLEM AGAIN CAUSES PROBLEMS WITH VISIBILITY OUT OF THE FRONT OF THE WINDSHIELD OF THE CAR AND POSSIBLY THE CAR(S) BEHIND YOU WHILE DRIVING IN THE RAIN. I DON'T BELIEVE THAT LARGE PIECES (SHEETS) OF PAINT SHOULD BE COMING OFF OF A CAR AND STICKING TO A WINDSHIELD OF THE AFFECTED CAR AND CARS AROUND IT, WHILE DRIVING IN THE RAIN. TRULY THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991280May 23, 2017
ENGINE
CAR LEASED IN FEB. 2017. JUST AFTER FINALIZED, NOTICED THIS SERIOUS PROBLEM: THE ACCELERATION AFTER A TURN IS EXTREMELY SLOW AND TAKES AN UNREASONABLE AMOUNT OF TIME CAUSING DANGER OF VEHICLE BEHIND SLAMMING INTO BACK END. UPON ACCELERATING AFTER A TURN THERE IS SO MUCH HESITATION THAT IT CAUSED DRIVER AND PASSENGERS TO LUNGE FORWARD ONCE THE ENGINE KICKS IN. THE LIGHT INDICATING SLIPPING USUALLY COMES ON WHEN THIS HAPPENS AS WELL. MY SON DROVE IT TODAY WITH MY YOUNGER BOY AND THEY WERE ALMOST REAR ENDED. I'VE TALKED TO DEALER TWICE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991294May 23, 2017
POWER TRAIN
HESITATION WHEN ENTERING TRAFFIC--HAIR RAISING EXPERIENCE--THERE IS A 3 TO 4 SECOND STOP IN THE IN THE DRIVE TRAIN--THE CONTROL OF THE VEHICLE IS GONE-LEAVING ONE IN A PANIC MODE--ALSO FEATHERING THE THROTTLE AT TIMES THERE IS NO RESPONSE--TOOK SUV TO DEALER--THEY HOOKED UP A MONITOR AND WITH THE SERVICE MANAGER ON BOARD--- THE VEHCLE DID NOT RESPOND WHEN ACCELERATING--I AM TOLD DUE TO THE INFORMATION SENT BACK THROUGH MONITORING TO THE FACTORY THAT THE DEALERSHIP COULD NOT ASK FOR A BUY BACK--MY QUESTION IS HOW CAN A CO KEEP MAKING AND SELLING A UNIT THAT IS DEFECTIVE ?--THERE ARE HUNDREDS IF NOT MORE SIMILAR CASES ON LINE WITH THE SAME PROBLEMS--I WILL NOT DRIVE THIS VEHICLE ON ROAD--LIFE THREATENING--IF THE DEALERSHIP OR CO. DOES NOT AGREE TO BUY BACK I WILL BE FORCED TO TAKE FURTHER ACTION--STAND BY--CLASS ACTION MAY BE ON ITS WAY!!!MY CASE IS PENDING--AWAITING A RESPONSE BY EITHER DEALERSHIP OR CO.HOPE SOME ONE IS FAR MINDED AS TO THIS CONTINUING PROBLEM--AFTER ALL THIS IS THE U.S.A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991302May 23, 2017
ENGINE, UNKNOWN OR OTHER
ENGINE STALLED TWICE DURING 35MPH DRIVE HOME THIS EVE, MAKING STEERING AWAY FROM ONCOMING TRAFFIC EXTREMELY CHALLENGING AND TERRIFYING. OCCURRED ON #3 AND #4 OF 6 RIGHT TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991188May 23, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991194May 23, 2017
UNKNOWN OR OTHER
I WAS DRIVING DOWN MY BLOCK DIRECTLY IN FRONT OF MY HOME UNDER 25 MILES/HOUR ON A CITY STREET. I WAS DRIVING STRAIGHT FORWARD AND NOT TURNING. SUDDENLY, THERE WAS A LOUD SHORT NOISE LIKE A GUN GOING OFF SO I GOT OUT OF THE CARE, ONLY TO FIND THAT THE SUNROOF HAD SEVERELY CRACKED AND THE GLASS HAD RISEN UP. I DID NOT HIT ANYTHING NOR DID ANY ROCKS OR DEBRIS FALL ON MY CAR. THE CRACKING WAS TOTALLY SPONTANEOUS AND SEEMINGLY WITHOUT CAUSE. IT WAS APPROX. 7:00 PM AT NIGHT. I LOOKED ONLINE AND DISCOVERED THAT THERE IS A LAWSUIT PENDING OVER THIS VERY ISSUE IN THE CENTRAL COURT, STATE OF CALIFORNIA INVOLVING THE SAME SITUATION/DEFECT ON SEVERAL YEARS AND MODELS OF HYUNDAI AUTOS; MY MAKE, MODEL AND YEAR BEING AMONG THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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