Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10983938May 7, 2017
ELECTRICAL SYSTEM
AFTER TURNING RIGHT TO ENTER AN ON-RAMP FOR THE HIGHWAY, THE TURN SIGNAL (NOW IN NEUTRAL POSITION) STARTING MAKING THE FAST CLICKING NOISE. IN ADDITION, SMOKE STARTED COMING OUT OF THE TURN SIGNAL STICK AND YOU COULD SMELL (WHAT APPEARED TO BE) ELECTRICAL BURNING. THIS CONTINUED FOR 20 MILES UNTIL I GOT HOME AND BEGAN TO RESEARCH IF THIS HAS HAPPENED TO OTHERS (WHICH IT HAS). I AM WORRIED OF A FIRE DANGER ALONG WITH THE ANNOYING NON-STOP NOISE. IS THERE A RECALL ON SOMETHING LIKE THIS IF OTHERS HAVE ALSO REPORTED IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983788May 5, 2017
ENGINE
MY 2009 HYUNDAI SANTA FE KEEPS RANDOMLY STALLING OUT. THIS HAS HAPPENED AT LEAST A DOZEN TIMES IN THE PAST YEAR. THIS HAS HAPPENED WHILE MERGING ONTO THE FREEWAY, WHILE MAKING TURNS ONTO BUSY STREETS DURING RUSH HOUR AFTER BEING STOPPED AT A LIGHT, MAKING TURNS AFTER DECELERATING, NO PARTICULAR PATTERN. THERE IS ALSO NO WARNING WHATSOEVER! WHEN THE ENGINE STALLS OUT, I LOSE MY POWER STEERING, THUS BASICALLY HAVING MINIMAL CONTROL OF THE VEHICLE. I TOOK MY CAR DIRECTLY INTO THE DEALER AFTER THIS HAPPENED TWICE IN ONE DAY. I WAS TOLD THAT THEY COULD NOT REPLICATE THE EVENT. I WAS THEN TOLD THAT THEY COULD TRY REPLACING THE THROTTLE BODY AND THAT IT MAY FIX THE PROBLEM, BUT THEY WERE NOT SURE BECAUSE THEY DID FIND A PROBLEM. AS I STATED BEFORE, THIS HAS HAPPENED AT LEAST A DOZEN TIMES IN THE PAST YEAR. THERE IS A PROBLEM. I DO NOT FEEL SAFE DRIVING MY CAR MANY TIMES BECAUSE I DO NOT KNOW WHEN IT IS GOING TO STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983790May 5, 2017
ENGINE
MY 2009 HYUNDAI SANTA FE STALLED OUT AGAIN. THIS EVENT HAPPENED WHILE TURNING LEFT ONTO A BUSY STREET AFTER SITING AT A RED LIGHT. THE CAR LOST ALL POWER, MAKING IT DIFFICULT TO CONTROL WHILE PULLING OVER TO THE SIDE OF THE ROAD, BUT IN THE WAY OF OTHER DRIVERS. I PUT THE CAR IN PARK AND THEN THE ENGINE RESTARTED AND I WAS ABLE TO DRIVE AWAY. THE CAR BEHIND ME WAS FORCED TO SLAM ON THEIR BRAKES, AS IT APPEARS THAT I HAVE JUST DECIDED TO STOP IN THE MIDDLE OF THE ROAD. WAS NEARLY REAR ENDED. VERY DANGEROUS AND COMPLETELY OUT OF MY CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983538May 4, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. UPON STARTING THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER DRIVING A SHORT DISTANCE, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHICH PRODUCED FAILURE CODES FOR THE FUEL SENDERS AND BRAKE LIGHT SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V113000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983323May 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000(ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE CONTACT STATED THAT HIS PREVIOUS VEHICLE WAS INCLUDED IN THE RECALL, AND THAT THE DEALER SOLD HIM THE SAME MODEL VEHICLE WITH THE SAME RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT THEY DID NOT HAVE A SOLUTION TO THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983351May 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10982967May 2, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE FAILS TO ACCELERATE PAST THE INITIAL PRESS OF THE ACCELERATOR FROM A STOP LEAVING YOU COMMITTED IN TRAFFIC WITHOUT POWER FOR AROUND 2 SECONDS. STEPPING ON THE ACCELERATOR FAILS TO PRODUCE ANY POWER. JUST HAD THE VEHICLE LOOKED AT BY HYUNDAI WHO SAID THEY CAN FIND NOTHING WRONG. HYUNDAI ALSO SAID THERE ARE NO BULLETINS OR RECALLS. A SEARCH ON THE INTERNET SHOWS AN ALARMING AMOUNT OF CHATTER FROM OTHER OWNERS WITH THE SAME ISSUE. THERE IS UNDER 6000 MILES ON THE VEHICLE AND THIS HAS HAPPENED NUMEROUS TIMES, INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10982987May 2, 2017
ENGINE
AFTER 104,000 MILES, MY SANTA FE 2012 ENGINE DIED ON THE ROAD. HEARD A KNOCKING SOUND, AND THEN THE GEARS LOCKED, AND I WAS STUCK IN THE MIDDLE OF A BUSY STREET. THE SANTA FE WAS TOWED TO THE DEALERSHIP, AND TOLD THERE WAS A HUGE HOLE IN THE ENGINE. TOLD I WOULD NEED A NEW ENGINE. PRICE $8,000 FOR THE REPAIR. WENT TO MY LOCAL MECHANIC, AND PAID $5,000 FOR A NEW ENGINE. I NEED TO KNOW WHERE I CAN FILE WITH HYUNDAI, FOR I HEARD OF A POSSIBLE RECALL ON 2012 SANTA FE'S IN THE NEAR FUTURE. ANY SUGGESTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983053May 2, 2017
UNKNOWN OR OTHER
WHEN STARTING OUR 2007 HYUNDAI SANTA FE YESTERDAY, THE "ESC OFF" LIGHT APPEARED ON THE DASH. I TRIED TO PRESS THE BUTTON TO SEE IF IT WOULD ENGAGE, BUT IT HAD NO REACTION. I SHUT THE VEHICLE OFF AND WAITED A WHILE AND RESTARTED AND THE LIGHT WAS GONE. HOWEVER 10 MINUTES LATER WHILE DRIVING 73 MPH ON THE HWY, THE "ESC OFF" LIGHT CAME BACK ON AND SUDDENLY THE FRONT END FELT LIKE IT WAS PULLING AND BEGAN TO MAKE SORT OF A WHISTLING SOUND LIKE THE BRAKES WERE RUBBING ON SOMETHING. IT ALSO FELT LIKE THE REAR END WAS FISH TAILING. WE STOPPED AND RESTARTED THE VEHICLE AND THE LIGHT WENT OFF AGAIN. WE STARTED BACK ON THE HWY AND AGAIN SHORTLY INTO THE DRIVE, SAME ISSUE. WE DROPPED THE SPEED DOWN TO 60 / 65 AND GOT OFF THE INTERSTATE AND TOOK SIDE ROADS HOME. I LOOKED UP SOME OF THE INFORMATION AND SAW OTHERS HAVING THE SAME ISSUE AND A RECALL FOR A STOP LAMP SWITCH, BUT WHEN CALLING HYUNDAI AMERICA THEY SAID THAT MY VEHICLE IS NOT PART OF THAT RECALL, SO AT THIS POINT WHAT'S CREATING THE PROBLEM IS UNKNOWN. I FELT THIS NEEDED TO BE REPORTED BECAUSE THIS IS A MAJOR SAFETY CONCERN, NOT ONLY THE PULLING OF THE VEHICLE THAT CAUSED US TO DECELERATE, BUT THE INSTABILITY OF THE REAR END COULD HAVE EASILY CREATED A MAJOR WRECK IMPACTING ME, MY FAMILY AND THOSE AROUND US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981612May 1, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS MAKING ABNORMAL NOISES, THERE WERE STRONG FUMES, THE VEHICLE WAS DIFFICULT TO SHIFT, AND IT STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE, BUT THEY COULD NOT REPLICATE AND DIAGNOSE THE FAILURES. THE CONTACT LATER EXPERIENCED THE ENGINE SEIZING AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER DETERMINED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER. THE DEALER MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE MANUFACTURER HAD NOT YET BEEN NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981477April 30, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I FILED THIS REPORT ON 2/21/17 AND AFTER A FEW WEEKS IT DISAPPEARED (COMPLAINT # 10956079). THIS IS AN UPDATED VERSION OF THAT COMPLAINT. WHEN MAKING A RIGHT OR LEFT TURN FROM A STOP INTO TRAFFIC AND THE SUV HITS A SMALL PATCH OF SNOW, POTHOLE OR BUMP IN THE STREET, THE STABILITY/ TRACTION CONTROL WILL CURTAIL THE VEHICLE ACCELERATION FOR A FEW SECONDS. THIS HAS CAUSED A NEAR MISS REAREND COLLISION INTO MY VEHICLE ON THREE OCCASIONS. THERE IS A BUTTON TO SHUT THE TRACTION (ACCELERATION) CONTROL FEATURE OFF BUT IT MUST BE PUSHED EACH TIME YOU START THE VEHICLE. MY OPINION IS THAT THE STABILITY/TRACTION CONTROL SENSOR IS FAR TOO SENSITIVE AND / OR THE COMPUTER SOFTWARE NEEDS TO BE REVISED. HYUNDAI MOTOR USA AND MY LOCAL DEALER HAVE STATED THAT THE STABILITY/TRACTION CONTROL IS OPERATING AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981324April 28, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED REDUCED SIGNIFICANTLY AND THE CHECK ENGINE AND ENGINE COOLING WARNING INDICATORS ILLUMINATED. SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE A COUPLE OF TIMES; HOWEVER, THE WARNING INDICATORS REMAINED ILLUMINATED AND THE ENGINE MADE A KICKING NOISE. THE VEHICLE SHUT DOWN AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 10192460. THE APPROXIMATE FAILURE MILEAGE WAS 65,109. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10980787April 26, 2017
VEHICLE SPEED CONTROL
VEHICLE DOES NOT RESPOND TO ACCELERATION. ENGINE MAKES A ROARING SOUND, HOWEVER THE RPMS HAVE MINIMAL INCREASE. THIS HESITATION HAPPENS WHEN PASSING, AND WHEN COMING OUT OF A TURN OR FROM A STOP. THIS LEAVES THE VEHICLE STUCK OUT IN TRAFFIC WITH NO ACCELERATION.THIS USED TO HAPPEN ABOUT ONCE A WEEK, HOWEVER THE FREQUENCY OF THE INCIDENTS HAS INCREASED GREATLY AND WE NO LONGER FEEL THE VEHICLE IS SAFE TO DRIVE. THIS MORNING THE CAR WOULD NOT ACCELERATE FOR AN ENTIRE HOUR DURING A COMMUTE TO WORK. I HAVE READ MANY REPORTS ON YOUR SITE WITH THE SAME ISSUE, AND APPARENTLY HYUNDAI DOES NOT HAVE A FIX. WE ARE BRINGING THE CAR INTO THE DEALER THIS AFTERNOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980915April 26, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. UPON STARTING THE VEHICLE OR WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND A CODE FOR THE FRONT PASSENGER SEAT BELT SENSOR WAS DETECTED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A HYUNDAI DEALER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER TO BE DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980965April 26, 2017
ELECTRICAL SYSTEM
TURN SIGNAL COLUMN, TURN SIGNAL RAPID CLICKING, TURN SIGNAL DOESN'T TURN OFF, SMOKE FROM STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980471April 25, 2017
ENGINE
WEDNESDAY MY CAR STALLED AT THE STOP LIGHT WHILE IN DRIVE WITH THE BRAKE ON. THEN 2 DAYS LATER DOWN THE INTERSTATE MY ENGINE STARTED KNOCKING VERY LOUDLY SO I PULLED OVER AND GOT IT TOWED TO THE NEAREST HYUNDAI DEALERSHIP. THEY REPORTED THE ENGINE HAS FAILED AND WILL SEE WHAT THEY CAN DO ABOUT THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980533April 25, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DEALER SERVICED THE VEHICLE BY PROVIDING COATING ON THE FRONT AND REAR AXLES OF THE FRAME. HOWEVER, THE MAIN PORTION OF THE FRAME (FROM FRONT TO BACK) HAD EXTENSIVE RUST, CORROSION, AND HOLES. THE MECHANIC NOTIFIED THE TECHNICIANS AT THE DEALER, BUT THEY FAILED TO NOTIFY THE CONTACT AND PROVIDE FURTHER COATING TO THE FRAME. THE MANUFACTURER INDICATED THAT THE RUST AND CORROSION WERE TOO EXTENSIVE TO REPAIR THE VEHICLE. THE CONTACT WAS INFORMED THAT THEY MAY PROVIDE A BUY BACK OR A TRADE IN OPTION. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER REGARDING A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980143April 24, 2017
STRUCTURE:BODY
PAINT CHIPPING HOOD AND PASSENGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980151April 24, 2017
FUEL/PROPULSION SYSTEM
I NOTICED THE FUEL GAUGE WAS ERRATIC AND MOSTLY INCORRECT. AFTER A COUPLE OF WEEKS IT QUIT WORKING AT ALL. IVE TRIED TO RESET THE TRIP ODOMETER AND KEEP UP WITH THE AMOUNT OF GAS I SHOULD HAVE IN THE TANK. I GAVE OUT OF GAS ON AN INTERSTATE AT 11PM IN SUB FREEZING WEATHER. THE DEALERSHIP DIAGNOSED THE FUEL SENSOR AS THE PROBLEM. I'VE NOTICED SEVERAL HUNDREDS OF SIMILAR COMPLAINTS HERE. THE ESTIMATED FIX IS $500. ADDITIONALLY THERE IS A HISSING SOUND FROM THE TANK WHEN I STOP TO FILL UP. UPON FILLING THE TANK THE ENGINE WILL NOT CRANK INITIALLY. IT APPREARS TO BE FLOODING THE ENGINE WITH GASOLINE. IF IM PATIENT I WILL EVENTUALLY GET IT CRANKED. WHEN I PULL OFF IT SHUTS OFF. THIS CONTINUES AS I INTENTIONALLY DRIVE AROUND IN THE PARKING LOT DUE TO HAVING THIS HAPPEN ONCE AFTER PULLING OUT ONTO THE HIGHWAY ALMOST CAUSED AN ACCIDENT. I AM A RETIREE ON FIXED INCOME. THE AUTO WILL NOT PASS NC EMISSIONS INSPECTION DUE THIS MONTH UNTIL THE CHECK ENGINE LIGHT GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980191April 24, 2017
SEAT BELTS
ON MY 2017 HYUNDAI SANTA FE LIMITED, HE AUDIBLE SEAT BELT ALARM DOES NOT SOUND IF THE PERSON IN THE FRONT PASSENGER SEAT IS NOT WEARING HIS/HER SEAT BELT. THERE WAS A RECALL FOR THIS VERY PROBLEM ON THE 2017 HYUNDAI SANTA FE SPORT (#141), BUT NOT FOR THE FULL SIZED SANTA FE (WHICH I HAVE). WHEN I CALLED HYUNDAI THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THE REPAIRS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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