Hyundai Santa Fe Complaints

864 consumer complaints on file.

#11760160August 27, 2026
ELECTRICAL SYSTEM
Horn stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760005August 27, 2026
FUEL/PROPULSION SYSTEM
The door to the gas tank is a push door which is temperamental. I can be at the pump and push the door to pop it open and it won't. I'm at the point where I have to pop my gas tank open before I even get to the gas station because to pull up to the pump and not be able to put gas in the tank is a waste of time. There is no lever to flip along side the driver seat because it is a push to open door.. it is available for inspection, however, it is temperamental. I will video it so I have proof as it works and it doesn't work. It has not been inspected by anyone only because if it is a defect in the motor for the door, I want Hyundai to recall it. I have gone on YouTube to see if there are remedies and yes, there are videos on how to open the door in case you cannot push it open. I cannot do this because I'm not ruining the back of my car as there is no compartment to open as shown in the YT video. I am not one to let my tank get down to less than 1/2 tank, especially not now. But why am I worrying about popping the door open when I'm not even at the gas station yet??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759564August 25, 2026
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
2024 Hyundai Santa Fe gasoline model. My VIN was included in Hyundai Safety Recall 263 / NHTSA Recall 24V-529 involving the Transmission Control Unit and potential damage to the dual-clutch transmission. On September 25, 2024, at fewer than 5,000 miles, the transmission failed and the vehicle was taken to a Hyundai dealership. The transmission repair/replacement was approved and the vehicle remained out of service until October 21, 2024. On June 5, 2026, the vehicle would not start and required towing to an authorized Hyundai dealership. The vehicle has remained at the dealership continuously since June 5 and has not been returned to me. The dealer has undertaken multiple unsuccessful repair/diagnostic efforts during the current visit. I am currently being told that the condition involves the engine/powertrain. Hyundai is now sending an engineer to the dealership because the condition remains unresolved. I am reporting this history because this vehicle experienced a transmission failure shortly after being subject to a federal transmission-related safety recall and has now developed another major engine/powertrain condition while still relatively new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759442August 25, 2026
ELECTRICAL SYSTEM, POWER TRAIN
2024 Hyundai Santa Fe VIN [XXX], June 2024 build, 62k miles. Vehicle experienced total loss of power and drive, matching NHTSA recall 24V-529 / 263 for DCT failure. Dealer is refusing to perform recall, refusing to provide diagnostic codes via email, and demanding title and all service records before any work. Dealer claims new engine needed but won’t provide proof. This is a safety defect and dealer is violating recall law." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758995August 24, 2026
POWER TRAIN
On multiple occasions the error “transmission system error check transmission oil immediately” Have taken vehicle to dealership 3 separate times. Believe entire unit to be faulty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758783August 22, 2026
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Symptoms are those described in Hyundai recall 236 (delayed shifting,hesitation, stalling). Vehicle has had multiple TSP services at Hyundai but symptoms persist intermittently. Software updates do not fix issue. Hyundai dealer has no other remedies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758435August 21, 2026
BACK OVER PREVENTION, FUEL SYSTEM, GASOLINE
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle jerked or hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that after two separate warranty repairs of the fuel injector, the failure persisted. In addition, the contact stated that the rear-view camera intermittently displayed a distorted or blank image while the vehicle was in reverse(R). The contact received notification of NHTSA Campaign Number: 24V879000 (Back Over Prevention); and was informed by the dealer that the vehicle was not covered under the recall. The manufacturer was notified of the failure, and the contact was issued a case number. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758334August 20, 2026
BACK OVER PREVENTION, ELECTRICAL SYSTEM
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758055August 19, 2026
UNKNOWN OR OTHER
TAKE A BREAK" - the feature prompts the driver to “Take a Break” with that text and a‘Coffee Cup” logo after a certain period of continuous driving. There are instances when turning it off is necessary and Hyundai has removed that option - high distracting false alarm rate. The alert, visual and auditory are intrusive, unnecessary, demonstrate a high false alarm rate leading to frustration and distraction. While designed as a safety feature, it has the opposite effect. The system inaccurately interprets the driver’s behavior as signs of fatigue with alerts popping up at an alarming rate. Perfectly normal and safe driving behaviors see the alert popping up again and again. Further there are environmental interferences - bright sunlight, reflections off glasses, bumpy roads requiring frequent corrections - system interprets these as driver inattention and cannot tell the difference between drowsy driving and navigating a poorly maintained highway. New Hyundai models do not allow the driver to disable the Take a Break alert. “You’re cruising down the highway, minding your own business, alert and focused, when your Hyundai flashes a coffee cup icon and tells you to take a break. Again - this for the third or fourth time in 20 minutes. You’re not tired, not swerving, and frankly, you’re getting annoyed”. The system is disruptive and unsafe as it disrupts the driver activating when the system detects inattentive driving, suggesting breaks even if the driver does not feel fatigued. The alert can illuminate even during short drives of less than 30 minutes. The alert can occur extremely frequently, especially during long drives, which is extremely annoying. The warning can appear shortly after starting a trip and may repeat every few minutes, which is extremely frustrating. It is far more disruptive than safe and helpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757825August 18, 2026
POWER TRAIN
Auto had a very strong gas smell after arriving at work. Check the engine and underneath the car for leaks but no fluids on the ground or my garage. Smell persisted while out of town and made appointment for inspection. The dealer service man said it was suffering numerous leaks and we’re awaiting parts. Latest info was still leaks present and would advise after making certain no leaks persist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757804August 18, 2026
TIRES:SIDEWALL
FORMAL SAFETY COMPLAINT – REPEATED SIDEWALL BUBBLES IN PIRELLI SCORPION MS TIRES Vehicle: 2026 Hyundai Santa Fe Calligraphy Tires: Pirelli Scorpion MS Size: 255/45 R20 I am submitting this complaint because I am extremely concerned about a recurring and potentially dangerous tire problem involving my nearly new 2026 Hyundai Santa Fe Calligraphy. The vehicle is equipped with Pirelli Scorpion MS 255/45 R20 tires. Within only four months of ownership, the first tire developed a significant sidewall bubble on the right rear tire. The vehicle had approximately 816 miles at that time. What is particularly troubling is what the dealer told me when addressing that first tire: the first replacement tire they received also had a sidewall bubble, and the dealer had to obtain another tire. In other words, a replacement tire supplied for my vehicle reportedly arrived with the same type of defect before it could even be installed. At approximately 10 months and 7,425 miles, another tire — the left rear tire — developed a sidewall bubble the same as the prior tire In total, two tires have developed sidewall bubbles during the first ten months of ownership of this car plus the ‘replacement’ tire. There have been no known impacts, pothole strikes, collisions, or other events that would explain these repeated sidewall failures. There have been no blowouts, and fortunately no one has been injured and the vehicle has sustained no damage. However, I consider myself fortunate that these problems have been discovered before a catastrophic failure occurred. The most recent tire was replaced by Oxendale Hyundai in Flagstaff. The dealer submitted the tire to Pirelli for warranty consideration and mentioned the bubbles in the other tires. Pirelli’s response was simply: “REJECTED.” There was no explanation, no apparent investigation, no request for additional information, and no discussion of the fact that multiple tires on the same nearly new vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757711August 18, 2026
STEERING
Multiple occasions of the ADAS lane centering system operating unsafely. The worst one was on a gentle left-hand curve on a concrete surfaced bridge at night. The system allowed the vehicle to slowly drift to the outside of the lane. When it was fairly close to the white line, it jerked the wheel back to the left and then released the steering to my control while pointed hard into the oncoming lane. It will do similarly during the day when approaching a center turn lane on the highway. Sometimes it will decide that it should be in the turn lane, will make a rapid input, and then return control to me, now pointed at the oncoming lane. When the vehicle returns control to me, it indicates it by making the steering wheel and lines in the HUD grey, no chime, no warning icon, just green to grey and release the wheel in whatever direction it's pointing. It also sometimes slows drastically for vehicles that have exited the highway when on cruise control or applies hard braking for vehicles in the other lane while in a curve on a hill. There are no lights or malfunction warnings and the vehicle self-diagnostic says everything is operating correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757507August 17, 2026
FUEL/PROPULSION SYSTEM
Gas needle not going down took and dropped off at Lee Hyundai of Fayetteville North Carolina 28309 8/15/2026 picked it up 08/17/2026 They claim they drove it six miles but they didn’t told it was supposed to be that way sold we filled up when we left the dealer ship drove 78 miles needle still not moving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757403August 17, 2026
POWER TRAIN
While accelerating, the 8-speed transmission sporadically hangs in 1st gear and will not change to 2nd. The motor revs to about 4000 rpm and will only travel at about 15 mph. This causes a safety hazard when attempting to enter fast moving traffic. After several attempts, the Dealer has said that they cannot duplicate this issue in their shop and has not made necessary warranty repairs to fix this vehicle. Hyundai assigned a case manager who says that since the diagnostic did not pull any codes and they could not replicate the problem, they would not make any repairs. There is about 5000 miles left on the factory warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757081August 15, 2026
ELECTRICAL SYSTEM
This vehicle constantly pops up an alert to "consider taking a break" on the dash. It mutes everything else and causes a distraction. This vehicle was operated at normal highway driving conditions. THERE IS NO WAY TO DIABLE THIS. After looking online there is a reddit post from 2 years ago where this first came into effect and people have been complaining about it constantly. This is a genuine safety concern as any unexpected change or alert causes the driver to look away from the road to see "whats wrong" and for this incident NOTHING IS WRONG. An hour long commute should not pop up 15 alerts because the road has ruts or its mildly windy or the driver is wearing sunglasses or any number of minor things the vehicle doesnt like.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756570August 12, 2026
POWER TRAIN
Subject: Formal Dispute: Warranty Breach and Failure to Repair – 2023 Hyundai Santa Fe Timeline & Facts:11/2/25 (~52,000 miles): I officially reported an intermittent loss of power and severe engine revving (up to 7,000 RPM). This created a severe safety hazard when merging and accelerating from an idle stop.3/28/26 (Under 60k miles): After months of diagnostic delays, Hyundai confirmed the Dual-Clutch Transmission (DCT) needed replacement under the 60,000-mile warranty. A Hyundai Case Manager tracked the issue.Service Delay: Hyundai delayed repairs due to a lack of loaner vehicles, which were grounded for recall updates. Commuting pushed my mileage to 60,218. The Case Manager assured me coverage was locked in because the defect was documented before 60,000 miles.4/8/26: Due to corporate protocol, they ordered a valve body installation instead of a new transmission.8/11/26: The valve body failed. Hyundai delaership resubmitted the transmission replacement request. Corporate denied 100% coverage because the odometer was now over 60,000 miles (60,218). They are offering only 80%, leaving me with a $1,000 plus out-of-pocket expense.Legal & Contractual Position:Hyundai is contractually and legally obligated to cover 100% of this replacement. Under federal and state consumer protection laws, any defect reported prior to warranty expiration must be fully repaired by the manufacturer, even if the final repair occurs after the mileage threshold. The current mileage is a direct result of Hyundai’s internal diagnostic and loaner delays.Demanded Resolution:I demand that Hyundai cover 100% of the transmission replacement costs immediately. I am hoping this escalation to the NHTSA will help in bringing this matter to a positive end result, otherwise I have no choice but to pursue formal legal remedies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756508August 12, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My rear back up camera intermitting stops working. I can shift into reverse sometimes and the camera does not come on at all, other times the screen blinks and other times the screen has green lines and glitchy lines. The camera will also come on while I'm DRIVING forward
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756159August 11, 2026
ELECTRICAL SYSTEM
The horn has now stopped working in my vehicle twice. It was replaced 01/27/2023, and is now non-functional again. I believe this to be a safety issue as I have no way to warn other drivers or pedestrians of my presence, if necessary. One example of this, was that a vehicle was proceeding into my lane on the interstate yesterday afternoon and I had to avoid them hitting my vehicle by driving onto the shoulder of the road, as I could not use my horn to let them know they were coming into my lane while I was on the side of them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755949August 10, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
This complaint concerns a serious, unresolved powertrain/propulsion safety defect in my 2023 Hyundai Santa Fe. While traveling approximately 70 mph, the vehicle suddenly lost propulsion and would not accelerate normally while surrounded by highway traffic.MOST IMPORTANTLY, THERE WAS NO WARNING OR ADVANCE INDICATION. No warning lights, messages, or symptoms appeared before the loss of propulsion. I had no opportunity to anticipate the failure or prepare to safely exit traffic. This placed me and other motorists at immediate risk of a serious or potentially fatal collision.A Hyundai dealership inspected the vehicle and documented DTC P284001, Shift Fork D Position Fault. Despite this documented fault, the underlying safety issue remains unresolved. Hyundai has not identified a permanent correction or established that the vehicle is safe to operate.There has not been another incident because I will not risk another sudden loss of propulsion by driving the vehicle. The absence of another failure does NOT mean the problem is resolved. The vehicle remains available for inspection.I have repeatedly sought assistance from Hyundai and the dealership without a meaningful resolution. Newer information regarding a possible computer reset/relearn procedure has also been presented, but the dealership refuses to perform it.I reviewed NHTSA complaints for 2023 Santa Fe vehicles and found multiple reports describing similar safety symptoms, including sudden loss of propulsion, inability to accelerate, abnormal transmission shifting, and loss of speed. This raises serious concern that this may not be an isolated failure.A vehicle that can unexpectedly lose propulsion at highway speed WITHOUT ANY WARNING creates an extreme crash risk. I respectfully request that NHTSA review the similar complaints, investigate whether a broader transmission/powertrain safety defect exists, and determine whether corrective action is necessary before this results in serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755330August 6, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
Hyundai Sante Fe Hybrid 2025 has a bad factory seal on the high voltage harness - hybrid battery connector that causes water to intrude the connector under normal conditions which can short the battery and pose a major safety issue. Hyundai is refusing warranty coverage of my shorted hybrid battery on my brand new 2025 Hyundai Sante Fe Hybrid stating “Flood” with no evidence of flood damage. My car experienced multiple P engine hybrid system faults on XXX and would not drive. I had it towed the Van Hyundai Carrollton on that date. They did not look at the car for over a week and it sat on their lot the entire time. On XXX they finally inspected it and claimed the car had been “flooded” and shorted the hybrid battery. The only evidence they provided was moisture in the high voltage harness. There were no water/silt lines, any other damage to any other components, and no evidence of any water anywhere else on the vehicle. The video they showed of the undercarriage only showed normal splash marks from driving. The car was never flooded/submerged. Any water/moisture found in the harness would have been due to a faulty/defective factory seal that should be impervious to water under normal operating conditions. No water/flooding/submersion damage would have been obvious of this. The dealership refused to provide any evidence and had no follow-up. One key aspect they refused to acknowledge was there was a massive rainstorm in [XXX] onXXX which was also the only rainstorm in the area in the previous 1-2 months. This happened while the car was on the dealer’s lot. The car had no issues with any water prior to being at Van Hyundai. A case was opened with Hyundai Corporate and the Dealship also lied stating the car wasn’t in their system until XXX, which is false as I have phone records, tow records, and appointments showing the 7/10 date, so corporate overlooked that. I disagreed with the dealerships diagnosis as it was a scapegoat finding putting all blame o INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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