Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10980031April 23, 2017
FUEL/PROPULSION SYSTEM
FUEL GAUGE IS INCONSISTENT AND KEEPS GOING UP AND DOWN AFTER PUTTING GAS IN. NO IDEA HOW MUCH GAS IS REALLY IN THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979939April 22, 2017
ENGINE
DRIVING AT SLOW SPEED ONE BLOCK FROM HOME, ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979448April 20, 2017
POWER TRAIN
2017 SANTA FE SPORT WITH TURBO.WHEN TURNING LEFT INTO TRAFFIC FROM A STOP OR NEAR STOP, THE ACCELERATION STUDDERS OR DOESN'T RESPOND, IT ACTS AS THOUGH IT ISN'T ENGAGING THE GEARS IN THE TRANSMISSION. VERY DANGEROUS WHEN TRYING TO ENTER TRAFFIC, YOU START TO ROLL, LIKE YOU ARE RELEASING A CLUTCH IN A MANUAL TRANSMISSION, BUT IT DOESN'T ACCELERATE UNTIL YOU ARE COMMITTED TO THE TURN. I NOTICED ONE TIME THAT THE ANTI-SKID TRACTION INDICATOR FLASHED, BUT I HAVEN'T LOOKED EACH TIME. I HAVEN'T NOTICED THE DELAY GOING RIGHT, BUT LEFT IT HAPPENS NEARLY EVERY TIME. WE HAVE COME CLOSE TO BEING HIT TWICE NOW. I CALLED THE DEALERSHIP THAT WE BOUGHT IT AT AND THEY SAID THAT IT COULD BE THE ADAPTIVE LEARNING THAT NEEDS TO BE RESET. THE VEHICLE LEARNS FROM THE DRIVER AND RESETTING IT WOULD CAUSE IT TO LEARN OVER AGAIN. WE HAVE AN APPT TO HAVE IT LOOKED AT AND DUPLICATE FOR THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979441April 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
DURING ACCELERATION FROM STOP OR LOW SPEED TURN ,CAR HAS NO OR LITTLE RESPONSE FROM ACCELERATOR, HAPPENS ON DRY PAVEMENT AS WELL AS WET, TRACTION CONTROL LIGHT FLASHES.AT THIS POINT THERE IS NO TRACTION ISSUES.REPORTED TO HYUNDAI DEALER CHECKED 3 TIMES AND SAID ALL WAS FINE ,NOT SATISFIED WITH ANSWER I CONTACTED HYUNDAI CUSTOMER SERVICE AND SPOKE TO CHRIS WELLS OPENED A CASE WITH THEM #10059476 ON 3/15/2017.IVE HAD PHONE CONTACT WITH HIM ,HE SAID HE WOULD GIVE IT TO THE GUYS UPSTAIRS BUT STILL NO SATISFACTION.BIG SAFTEY CONCERN!!! PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979240April 19, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 09V123000 (SUSPENSION) AND 14V435000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE SUSPENSION WAS ROTTED THROUGH TO THE POINT THAT THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979310April 19, 2017
ENGINE
ENGINE SEIZED, THANKFULLY I WAS BARELY LEAVING MY HOME. ENGINE TOTALLY FAILED WITH NO WARNING. NO CHECK ENGINE LIGHTS WENT ON UNTIL AFTER THE ENGINE FAILED. ENGINE ALSO BEGAN SMOKING. HYUNDAI CONCLUDED THE CAR HAD TOTAL ENGINE FAILURE. THE CAR RECEIVED REGULAR MAINTENANCE/ OIL CHANGES AND TAKEN CARE OF. BEING A 2013 SHOULD NOT HAVE HAD ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979101April 18, 2017
ENGINE
I WAS DRIVING ON A CITY STREET, HEARD A LOUD NOISE AND THEN THE ENGINE COMPLETELY SHUT OFF. I HAVE DONE RESEARCH AND FOUND SIMILAR ISSUES IN OTHER HYUNDAI VEHICLES WITH THE SAME ENGINE WHICH IS WHY THIS IS A HUGE SAFETY CONCERN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978946April 17, 2017
ENGINE
I HAVE A 2012 HYUNDAI SANTA FE I PURCHASED USED 2 MONTHS AGO. YESTERDAY ON EASTER HALF WAY BACK FROM FAMILY GATHERING ALL THE SUDDEN THE MOTOR STARTS MAKING VERY LOUD TICKING SOUND. I WAS TERRIFIED AS WAS MY 3 CHILDREN. I SLOW TO A COAST ANDCONTACT DEALER. THE OFFICE WAS CLOSED I TRIED MANY NUMBERS. THEN WHILE COASTING ON SIDE OF ROAD WITHIN ONLY MINUTES MY CAR MAKESVERY LOUD N JULTING POP SOUND STARTS SMOKING N METAL FLIES FROM UNDER THE VEHICLE. THE VEHICLE STOPS COMPLETELY N HAS TO BE TOWED. I PICK UP PIECES AFTER THEY COOL. THEY WAS SMOKING HOT BUT NO ENGINE LIGHT WARNING OR OVERHEAT WARNING WHAT SO EVER. AT DEALERS TODAY I WAS ABLE TO LOOK UNDER MY CAR AND A CHUNK OF THE BOTTOM.OF MOTOR HAD COMPLETELY BLOWN OUT PUTTING MY 3 BABIES MY BOYFRIEND N I IN SERIOUS DANGER. I JUST FOUND OUT THERE WAS A RECALL FOR SOME OF THESE MOTORS AND I THINK ITS CLEAR THAT THIS WAS A HUGE DEFECT AS WELL. CARS DON'T RUN FINE THEN BLOW HOLES IN BOTTOM OF MOTORS IN MINUTES OUT OF THE BLUE. PLS CONTACT ME. I HAVE LESS THAN 100,000 ON THIS CAR AND EVERYTHING IN IT. PLS HELP MY FAMILY. I WAS SIMPLY TURNING OFF A CITY STREET ON HH HWY ONLY GOT UP TO 20 TO 25 WHEN TICKING BEGAN. (I HAVE VIDEO SO YOU CAN HEAR NOISE BUT WOULDNTLET ME SEND)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978717April 16, 2017
ENGINE
ENGINE STALLED (DIED) WHEN ATTEMPTING TO CROSS 3 LANES OF TRAFFIC. THIS OCCURRED 2 TIMES WHEN ON VACATION. VEHICLE WAS RETURNED TO DEALER FOR SERVICE. DEALER HAD VEHICLE FOR OVER A MONTH AND SAID THEY COULDN'T DUPLICATE PROBLEM. DURING THIS TIME THERE WAS A NATIONAL RECALL ISSUED BY HYUNDAI FOR SANTA FE. I THOUGHT ARE PROBLEMS WOULD BE SOLVED. BUT WAS INFORMED THAT THE RECALL ONLY COVERED UPTO PRODUCTION YEAR 2015. WE RECEIVED A 2017 SANTA FE LOANER FOR USE DURING THE TIME THEY ASSESSED OUR VEHICLE, THIS VEHICLE ALSO STALLED. I REPORTED THIS TO THE SERVICE MAR. HE SAID HE COULDN'T DO ANYTHING UNTIL HYUNDAI AUTHORIZED A RECALL FOR 2017. I TOLD HIM THAT THEY PROBABLY WON'T UNTIL THEY SOLD OFF ALL THEIR NEW VEHICLE INVENTORY. WE TOOK OUR VEHICLE HOME. 1 DAY LATER THE VEHICLE STALLED WHEN MY WIFE PULLED OUT ON TO A BUSY HIGHWAY. THESE VEHICLES ARE A SIGNIFICANT SAFETY HAZARD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978646April 15, 2017
ELECTRICAL SYSTEM, ENGINE
ENGINE STALL DURING STATIONARY CRANKING AND DRIVING ON CITY STREETS AFTER SHAKING NOISE HEARD. RELATED TO RECALL 49.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972201April 13, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER ADVISED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 14,000. VIN TOOL CONFIRMS RECALL INCOMPLETE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972274April 13, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING APPROXIMATELY 50 MPH ON A TWO LANE HWY MAKING MY WAY TO THE MAIN HWY THE CAR LOST ALL POWER, WAS UNABLE TO ACCELERATE. I PUT CAR IN NEUTRAL WHILE TRYING TO STEER THE CAR OFF THE ROAD. THE POWER STEERING WAS ALSO OUT, VERY HARD TO STEER. AFTER PULLING OVER I PUT THE CAR IN PARK AND TRIED STARTING THE ENGINE. IT STARTED UP, I DROVE HOME IN THE SLOW LANE SO IF IT HAPPENED AGAIN I WOULD BE CLOSE TO THE SHOULDER. THIS WAS VERY SCARY, NOW I'M AFRAID TO GO ANYWHERE. AFTER SEARCHING GOOGLE TO SEE IF I COULD FIND SOMETHING THAT MAY HAVE CAUSE THIS, I READ ABOUT A RECALL THAT MAYBE THE PROBLEM. I BELIEVE MY CAR HAS ALREADY HAD THE RECALL REPAIRED BUT FEEL IT MAYBE DEFECTIVE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972014April 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WITHOUT WARNING, THE ENGINE SEIZED. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE VEHICLE WAS EXHIBITING THE SAME CONDITION IN THE RECALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE ENGINE ASSEMBLY WAS REPLACED. THE CONTACT WAS UNCERTAIN IF THE OEM PART WOULD FAIL AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 85,155. UPDATED 06/21/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972134April 12, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR AN OIL CHANGE, IT WAS DIAGNOSED THAT THE SUBFRAME FAILED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971859April 11, 2017
ENGINE
ENGINE SEIZED WITH NO WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971940April 11, 2017
AIR BAGS, STRUCTURE:BODY, ENGINE
DRIVING IN THE FAR LEFT LANE ON THE INTERSTATE AT ROUGHLY 55 MPH I ATTEMPTED TO AVOID A DRIFTING CAR AS I CORRECTED THE STEERING WHEEL AND ACCELERATOR FAILED TO RESPOND. AS A RESULT I STRUCK A VEHICLE STOPPED ON THE SHOULDER OF THE INTERSTATE. THE AIRBAGS IN THE OTHER VEHICLE DEPLOYED. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. THE FRONT END COLLISION WAS BAD ENOUGH THAT THE SUV WAS DECLARED A TOTAL LOSS. THE ADJUSTER ALSO FOUND THAT THE FIREWALL HAD SPLIT AND APPEARED TO BE FAULTY. DUE TO THE AIRBAGS NOT DEPLOYING DURING THE COLLISION I SUFFERED A CONCUSSION AND VARIOUS OTHER INJURIES AS WELL AS LOSS OF HOURS AT WORK, LOSS OF PAY, MEDICAL BILLS AND EXPENSES IN ADDITION TO OWNING MONEY ON MY CAR LOAN AS THE INSURANCE DID NOT COVER THE COST OF THE LOAN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10971631April 10, 2017
ENGINE
BEGAN MAKING LOUD KNOCKING SOUND. AND ENGINE DIED. OIL CAME OUT OF THE BOTTOM OF THE CAR. THE CAR WAS TRAVELING AT APPROXIMATELY 55 MILES PER HOUR WHEN IT BROKE DOWN. IT WAS ON A BUSY HIGHWAY TRAVELING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971651April 10, 2017
FUEL/PROPULSION SYSTEM
AFTER EXPERIENCING MY FUEL GAUGE GOING UP AND DOWN MY CHECK ENGINE LIGHT CAME ON. I THEN TOOK IT TO AUTOZONE AND THE CODE SAID IT IS THE FUEL GAUGE SENDING UNIT THAT NEEDS TO BE REPLACED. I'VE READ SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971762April 10, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
EXACTLY 2,000 MILES AFTER MY 60,000 MILE WARRANTY EXPIRED, MY CAR EXPERIENCED A FAILURE OF THE AIR BAG CONTROL MODULE WHICH ALSO IMPACTED STEERING, YAW/STABILITY AND OTHER VEHICLE SAFETY FEATURES. THE WARNING LIGHTS CAME ON WHILE I WAS STARTING THE VEHICLE BUT I ENCOUNTERED NO ISSUES WHEN DRIVING IT 25 MINUTES TO A DEALERSHIP TO HAVE IT CHECKED OUT (FORTUNATELY). IT TOOK FROM 2 PM APRIL 4 TO 4 PM APRIL 6 TO GET THE NECESSARY REPAIRS DONE (THE PART HAD TO BE SPECIAL ORDERED). IT WAS NOT COVERED BY EITHER THE EXPIRED 60,000 MILE WARRANTY OR THE EXTRA ($1,500) 100,000 MILE WARRANTY (I WAS TOLD THAT THAT WARRANTY DID NOT COVER SAFETY ISSUES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971497April 9, 2017
SERVICE BRAKES
WHILE DRIVING ON INTERSTATE, 65 MILES HOUR , SMELL OF BURNING COMING FROM REAR OF SUV, 2013 HYUNDIA SANTA FE SPORT 56K MILES GOT OUT OF SUV AND MY LEFT REAR BRAKE WAS SMOKING VERY HOT, TOOK IT TO DEALER AND THEY LOOKED AT THE LEFT REAR BRAKE AND SAID IT WAS JUST THE BRAKE PAD, REPALCED PAD, BUT DID NOT INSPECT ALL MY BRAKES! THEN NEXT DAY MY LEFT AND RIGHT REAR BRAKES LOCKED UP AND WAS SMOKING, AGAIN TOOK TO DEALERSHIP, THEY SAID NOTHING WRONG! I WAS SO CONFUSED, I CALLED THE HYUNDAI CUSTOMER SERVICE THEY DID A COMPLAINT FORM, IT DID NO GOOD FOR DEALERSHIP DID NOT FIX OR DID THEY DO A COMPLETE BRAKE INSPECTION, THEY SAY IT WOULD BE TO COSTLY AND WOULD TAKE TO MUCH TIME! AND ON THE CHECK IN FORM THEY PUT MILEAGE OF 66K MILES SO AS TO LOOK AS IT WAS OUT OF WARRANTY BUT YET THE BRAKES LOCK UP! I GOT A CALL FROM HYUNDAI SERVICE REP. DAVE HE SAID HE WANTED TO MAKE SURE I AS BEING TAKEN CARE OF AND WOULD SEE TO THAT MY BRAKES GET FIXED. BUT NOTHING EVER CAME OF IT, HE DOES NOT ANSWER MY CALLS AND DID NOT SET ANYTHING UP.... WOW WHAT A COMPANY. I LOOKED UP PROBLEM ON THE INTERNET AND YES THERE HAS BEEN OTHERS WITH SAME PROBLEM WITH THERE BRAKES BUT NOTHING HAS EVER COME BACK FROM HYUNDAI SAYING THAT IT IS A PROBLEM, SO I DID THE CALIPER REPLACEMENT ON MY OWN AND YES THE CALIPERS ARE SHOT! NO GOOD. SO WHAT GOOD IS THERE WARRANTY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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