Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10994558June 12, 2017
ENGINE
MY CAR ENGINE CHECK LIGHT WENT ON OVER THE PAST MONTHS MORE THAN 7 TIMES, EVERYTIME THE DEALER TELLS ME THAT THEY COULDNT FIND ANYTHING WRONG WITH THE CAR, I BELEIVE THAT THEY FAILED TO FIX THE CAR AND TODAY I RECEIVED A RECALL NOTICE FROM HYUNDAI STATING THAT THEY FOUND A DEFECT RELATED TO THE ENGINE. TODAY THE CHECK ENGINE LIGHT WENT ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994318June 11, 2017
ENGINE, VEHICLE SPEED CONTROL, STEERING
ON A JUNE 3, 2017, WE WERE EXITING THE HIGHWAY. DURING THE TURN IN TRAFFIC, THE CAR SLOWLY LOST ALL POWER. ALL OF THE LIGHTS LIT UP AND THE SPEEDOMETER, GAS GAUGE AND RPM INDICATORS WERE MOVING BACK AND FORTH. WE WERE ABLE TO GLIDE TO THE LIGHT IN TRAFFIC AND MAKE IT TO A PARKING LOT SAFELY. I AM SO GLAD WE DID NOT HAVE AN ACCIDENT!! MY HUSBAND SHIFTED THE GEAR TO PARK AND THE CAR RESTARTED WITH NO PROBLEMS. WE WILL BE TAKING IT TO A HYUNDAI DEALER BECAUSE THIS COULD HAVE BEEN POTENTIALLY LIFE THREATENING. IS THERE A RECALL PUT THERE? THIS WAS OUR FIRST EXPERIENCE LIKE THIS WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994111June 9, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
HAVE OWNED VEHICLE SINCE 12/16. APPROX 6 TIMES THERE HAS BEEN AN ACCELERATION PROBLEM WHEN CHANGING LANES OR TURNING. HAVE PUSHED THE GAS AND NOTHING HAPPENED - ENGINE DOES NOT REV OR RESPOND IN ANY WAY TO THE PRESSING OF THE GAS PEDAL. ITS LIKE THE CAR IS IN NEUTRAL AND THEN IT WILL JUST ALL OF A SUDDEN RE-ENGAGE. NO WARNING LIGHTS; NO INDICATION WHEN IT WILL HAPPEN. FILED COMPLAINT WITH HYUNDAI BUT THEY ARE UNABLE TO RECREATE THE PROBLEM AND/OR WILL NOT ASSIST UNTIL THEY CAN. DEALER HAD CAR FOR TWO WEEKS AND COULD NOT RECREATE SO HYUNDAI CLOSED OUR COMPLAINT. THE DATE ENTERED BELOW IS THE LAST TIME IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994173June 9, 2017
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
MY CAR HAS STALLED SEVERAL TIMES THIS PAST WEEK WITHOUT WARNING OR INDICATION THAT ANYTHING IS WRONG. THE VEHICLE WILL SUDDENLY STOP AND LOSE POWER COMPLETELY WHILE I ANXIOUSLY TRY TO RESTART IT. IT HAS PUT ME AT RISK WITH OTHER DRIVERS WHERE I'VE HAD TO PUT MY HAZARDS ON AND HOPE VEHICLES ARE ABLE TO STOP IN TIME SO THEY DON'T HIT ME. I'VE TAKEN IT IN FOR SERVICE AND THEY CAN'T SEEM TO REPLICATE THE PROBLEM. THE CAR IS A SAFETY HAZARD AND NO ONE SEEMS TO BE HELPING ME. I FOUND INFORMATION ONLINE ABOUT HYUNDAI GETTING SLAPPED WITH A CLASS ACTION SUIT FOR THE SAME PROBLEMS I'M REPORTING, BUT THE SUIT APPEARS TO ONLY COVER 2010-2012 MODELS, MINE IS 2008. I DON'T KNOW WHAT TO DO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994175June 9, 2017
ELECTRICAL SYSTEM, ENGINE
I HAVE BROUGHT THIS CAR TO MY LOCAL HYUNDAI DEALERSHIP AT LEAST 4 TIMES WITHIN THIS LAST YEAR WITH THE MOST RECENT TIME BEING ABOUT A MONTH AGO, ABOUT A KNOCKING NOISE COMING FROM MY ENGINE THAT WAS SO EXTREMELY LOUD WHEN DRIVING. THE CAR HESITATES AND/OR STALLS EVERYTIME THE KNOCKING NOISE IS PRESENT AND, EACH TIME I BRING IT TO THE SERVICE DEPARTMENT THEY TELL ME NOTHING IS WRONG WITH THE CAR. THE ONE TIME I BROUGHT THE CAR FOR THAT PROBLEM THEY TOLD ME IT WAS MY ROTORS THAT NEEDED TO BE RESURFACED AND CHARGED ME A FEW HUNDRED DOLLARS TO "FIX" IT ONLY TO ONE WEEK LATER HAVE THE KNOCKING PRESENT AGAIN. I DO NOT FELL SAFE IN THIS CAR DRIVING ALWAYS AFRAID THAT I'M GOING TO STALL OUT WHILE IM DRIVING ON THE PARKWAY OR ANY OTHER KIND OF HIGHWAY WHERE HIGH SPEEDS ARE PRESENT. ALSO, THREE THINGS WITHIN THE LAST MONTH THAT IS ELECTRICAL HAS COMPLETELY GONE ON THE CAR ONE AFTER ANOTHER. MY CAR IS ONCE AGAIN GETTING FIXED WHICH I WAS JUST INFORMED WILL BE ANOTHER FEW HUNDRED DOLLARS. MY CAR IS A 2013, I SHOULDNT BE HAVING THE PROBLEMS IM HAVING AND SHAME ON LESTER GLENN HYUNDAI FOR TELLING ME NUMEROUS TIMES NOTHING WAS WRONG WITH MY ENGINE WHEN THE EXACT PROBLEMS IM HAVING ARE IDENTICAL TO THE RECALL. ANY DOCUMENTATION YOU NEED IS AT THE DEALERSHIP IN THEIR COMPUTER SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993902June 8, 2017
SUSPENSION
DRIVING AT 25 MPH, THERE WAS A LOUD NOISE AND VEHICLE STARTED SWAYING VIOLENTLY IN THE REAR. LUCKILY NO OTHER CARS WERE AROUND AND I HADN'T GOTTEN ON THE FREEWAY YET. AFTER TOW, DISCOVERED THE TRAILING ARM CRACKED THE SUSPENSION. THIS WAS SUPPOSEDLY "CORRECTED" DURING PREVIOUS RECALL. OBVIOUSLY NOT. DEALER WON'T LOOK AT IT STATING THEY HAVE NEW OWNERS. 3 PEOPLE WITH 70 YEARS OF REPAIR EXPERIENCE HAVE NEVER SEEN ANYTHING LIKE THIS. VEHICLE IS NOT DRIVABLE, OPENED CASE WITH HYUNDAI, NOT EXPECTING MUCH. VEHICLE ALSO HAD TO HAVE ENGINE CRADLE REPLACED (HYUNDAI DID REPLACE AT NO EXPENSE) HOWEVER THEY SCREWED MORE UP AND IT HAD TO BE RETURNED TO FIX THEIR MISTAKES. VEHICLE WAS "INSPECTED" FRONT TO REAR AND WAS "OK", TWICE. THAT WAS END OF 2015. THIS CORROSION COULD NOT HAPPEN IN THAT SHORT AMOUNT OF TIME. EVERYTHING IS RUSTED TO ALMOST BEYOND RECOGNITION UNDERNEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993919June 8, 2017
ENGINE
AS I AM DRIVING MY 2010 HYUNDAI SANTA FE DOWN THE HIGHWAY AT NORMAL SPEED LIMIT OF 55 MY ENGINE STALLS WITH NO WARNING SIGN.. VERY DANGEROUS LUCKILY I WASN'T HIT.. THIS IS THE THIRD TIME THIS HAS HAPPENED THE FIRST TIME THE CAR WENT TO THE SHOP AND THEY SAID IT WAS JUST THE BATTERY AND NOBODY CAN FIGURE OUT WHAT'S GOING ON.. SNAP THE PICTURE AFTER EVERYTHING HAPPENED THEN I GET A LIGHT. THANK GOD ME AND MY KIDS WASN'T HIT OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993942June 8, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
BOTH FUEL GAUGE SENDING UNITS NEEDED TO BE REPLACED AT 91,000 MILES. CHECK ENGINE LIGHT AND IMPROPER/INACCURATE FUEL GAUGE READINGS PROMPTED THE REPAIR WHICH COST OVER $400 AT MY LOCAL MECHANIC. PER THE MECHANIC AND INTERNET RESEARCH, THIS ISSUE SEEMS TO BE PREVALENT WITH PRE-2010 SANTA FE MODELS AS HE RECENTLY REPLACED ANOTHER SET OF FUEL GAUGE SENDING UNITS IN A SANTA FE. CLEARLY NOT NORMAL WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993939June 8, 2017
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND A BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER (DORAL HYUNDAI LOCATED AT 10285 NW 12 ST DORAL, FL 33172) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10994011June 8, 2017
ENGINE
ON SATURDAY 6/3/17 I WAS DRIVING HOME FROM A BABY SHOWER WHEN I HEARD A METAL SOUNDING NOISE TOWARDS THE FRONT OF MY CAR AFTER HITTING A BUMP. THE NOISE ONLY HAPPENED ONCE AND WHEN I PULLED IN THE DRIVEWAY AND TURNED MY CAR OFF IT SOUNDED LIKE METAL PARTS FALLING OUT UNDER MY CAR BUT WHEN I CRAWLED UNDER MY CAR NOTHING LOOKED ABNORMAL, SO I GOT BACK IN THE CAR TO START IT AND IT WOULD NOT START. MONDAY 6/5/17 I HAD MY CAR TOWED TO KELLEY RADIATOR TO BE LOOKED AT, AFTER THEM CHECKING EVERYTHING THEY TOLD ME MY ENGINE IS SEIZED. THE OWNER OF KELLEY RADIATOR CANNOT FIGURE OUT WHY MY ENGINE SEIZED, HE HAS CHECKED EVERYTHING SUCH AS FLUIDS TO MECHANICAL PARTS AND EVERYTHING CHECKS OUT GOOD. I DID SOME RESEARCH AND FOUND ENGINE FAILURE IS A COMMON PROBLEM WITH CERTAIN HYUNDAI CARS. I HAVE CONTACTED HYUNDAI BUT NO RESPONSE . I HAVE HAD THIS CAR FOR 2 YEARS ,FAITHFULLY GETTING OIL CHANGES AND I STILL OWE $12,366.67 ON THIS CAR. I CANNOT AFFORD A NEW ENGINE WITHOUT APPLYING FOR A LOAN AND REALLY CANNOT AFFORD A LAWYER SO ANY HELP YOU CAN GIVE ME WOULD BE GREATLY APPRECIATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993649June 7, 2017
ENGINE
THE CAR TURNS OFF WHILE DRIVING. IT HAS HAPPENED RANDOMLY. THE ENGINE DIES. I ALMOST GOT HIT BY A BIG RIG CAUSE MY CAR STALLED WHILE DRIVING ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993704June 7, 2017
ENGINE, STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WAS UNSTABLE AND THE VEHICLE STALLED WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993483June 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. FRED BEANS HYUNDAI (4465 W SWAMP RD, DOYLESTOWN, PA 18902) STATED THAT THE REMEDY WAS NOT AVAILABLE AND THEY WOULD CONTACT THEIR CLIENTS WHEN IT BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993423June 6, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR WILL NOT START IN THE MORNING,DEAD BATTERY,HAVE TO USE BATTERY CHARGER EVERY NIGHT. CAR EMITS WHITE SMOKE. WHEN ON FREEWAY CAR WILL NOT GO ABOVE 60MPH, SEEMS LIKE IT IS IN LIMP MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993420June 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALLSTAR HYUNDAI IN BATON ROUGE, LOUSIANA (10313 AIRLINE HIGHWAY), WAS CONTACTED, BUT STATED THAT THERE COULD BE NO APPOINTMENT MADE BECAUSE THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993141June 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED BY A DEALER. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ENGINE FOR OVER A YEAR WHILE. THE MANUFACTURER STILL HAD NOT PROVIDED THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993246June 5, 2017
ENGINE
ENGINE HAS A METAL KNOCKING NOISE IT WAS IN JENKINS HYUNDAI ON 4/20/2017,6/01/2017 IT WILL BE GOING IN AGAIN THIS WEEK A PART? THE RECALL #162 IS IN PLACE BUT NO BODY WANTS TO ADDRESS THIS RECALL # I HAVE 95,000 MILES ON THIS CAR AND NO ONE WANTS TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993074June 4, 2017
FUEL/PROPULSION SYSTEM
FUEL INDICATOR GAUGE FLUCTUATES SEVERELY AND DOES NOT SHOW CORRECT LEVEL. SINCE THE LEVEL IS INCORRECT, AND THE WARNING INDICATOR DOES NOT FUNCTION, THIS CAN CAUSE THE VEHICLE TO UNEXPECTEDLY RUN OUT OF FUEL AND SHUT DOWN THE ENGINE WHILE DRIVING. THIS CAUSES DANGEROUS DRIVING CONDITIONS. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992975June 3, 2017
POWER TRAIN
HYUNDAI'S SLAVE CYLINDER IS A FAULTY PART KNOWN ABOUT ONLINE AND IN MECHANIC SHOPS. IT HAS FAILED TWICE IN 65,000 MILES AND CAUSED ADDITIONAL DAMAGE. IT RECENTLY FAILED WHILE DRIVING AS THE VEHICLE SLOWED TO TURN AND SHIFTED TO ACCELERATE AGAIN. THE CLUTCH WAS DAMAGED BY THIS PART AND WE HAD A $2,000 BILL. THERE WAS NOTHING WRONG WITH THE CLUTCH PRIOR TO THIS AND THE DEALERSHIP EVEN INFORMED US IT WAS DAMAGED BY THE SLAVE CYLINDER. HYUNDAI DOESN'T CONSIDER THE SLAVE CYLINDER "PART OF THE POWERTRAIN WARRANTY" AND IS DENYING OUR CLAIM FOR REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992848June 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30-45 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER THE VEHICLE STALLED, SEVERAL WARNING INDICATORS ILLUMINATED. THE CONTACT WAS UNSURE OF WHICH ONES ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (JIM PRICE HYUNDAI), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD BE IN CONTACT WITH THE DEALER. THE MANUFACTURER OPENED CASE NUMBER: 10142143. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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