Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11222524June 25, 2019
AIR BAGS
AIR BAG CLOCK SPRING CAUSING AIR BAG LIGHT TO COME ON. VEHICLE WAS MADE APRIL OF 2008 THERE IS AN EXISTING RECALL FOR VEHICLES MADE IN MARCH OF 2008 FOR THIS EXACT ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222084June 24, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS AT STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITH FORCE, THE VEHICLE WAS ABLE TO EASE TO 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS KNOCKING AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED TAYLOR HYUNDAI (3233 WASHINGTON RD, AUGUSTA, GA 30907, (706) 868-1200) AND WAS INFORMED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222004June 23, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY SON WAS DRIVING WITH 3 OTHER YOUNG PEOPLE IN THE CAR AT LOW SPEED AND THE CAR BEGAN MAKING A LOUD KNOCKING NOISE AND STOPPED IN THE MIDDLE OF AN OVERPASS. HE HAD TO COAST BACKWARD OFF THE OVERPASS. THANK GOD NO ONE WAS BEHIND THEM OR THEY COULD HAVE BEEN KILLED! WHEN I CALLED HYUNDAI CUSTOMER SERVICE THEY SAID THE 2012 HAD 'NO RECALLS' BUT WHEN I REVIEWED THE INFORMATION ON OTHER RECALLED VEHICLES DIFFERENT YEAR BUT SAME ISSUES. MY QUESTION IS ARE PEOPLE GOING TO HAVE TO DIE FOR SOMETHING TO BE DONE ABOUT THIS? WHY AREN'T THESE 2012 SANTA FE'S BEING RECALLED LIKE THE OTHERS? PLEASE MAKE THIS A MANDATORY RECALL SO NO ONE IS KILLED BEFORE IT'S TOO LATE. PLEASE! MOTHER'S LOVE FOR HER CHILD AND HIS FRIENDS. RECALL THIS CAR!! HE HAS NOT HAD THE CHANCE TO BRING THE CAR TO THE DEALERSHIP YET AS HE WAS AFRAID TO DRIVE THE CAR. IT WAS TOWED TO HIS APARTMENT BECAUSE IT WAS 9:30PM. HE IS NOT FAMILIAR WITH THE AREA BECAUSE HE'S IN COLLEGE FOR HIS MASTERS DEGREE. WHAT ARE WE SUPPOSED TO DO? HELP PLEASE! ELECTRICAL LIGHTS CAME ON VEHICLE MADE A LOUD KNOCKING NOISE AND STOPPED IN THE MIDDLE OF THE ROAD THE CAR STARTS BUT MAKES THE LOUD NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221850June 22, 2019
UNKNOWN OR OTHER
VEHICLE CAUGHT ON FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11221930June 22, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIGHT REAR BRAKE LIGHT ASSEMBLY LEAKS WATER SHORTING OUT THE RIGHT REAR BRAKE LIGHT, THIS SHOULD BE A PRODUCT RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221286June 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 05V450000 (AIR BAGS). THE VEHICLE WAS TAKEN TO SHEEHY HYUNDAI OF WALDORF (LOCATED AT 2910 CRAIN HWY, WALDORF, MD 20601, (301) 812-3318) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 187,880. *TR CONSUMER STATED ISSUE WAS REPORTED IN 2010/11. IT IS ALSO RELATED TO BUCKLE SEAT BELT. THE VEHICLE WAS STILL UNDER WARRANTY. CONSUMER CALLED THE DEALER AND THEY AGREED THAT THEY HAVE THE NAME OF THE CONSUMER BUT THEIR SYSTEM CAN'T RETRIEVE SERVICE DETAILS. THE LIGHT IS STILL ON FOR AIR BAG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221051June 18, 2019
ENGINE
DRIVING ON THE INTERSTATE THE ENGINE STARTED MAKING A NOISE AND THE CHECK ENGINE LIGHT ILLUMINATED. AT THAT POINT DRIVING IT STRAIGHT HOME THE ENGINE STALLED SEVERAL TIMES, ONCE WHILE MAKING A TURN THROUGH A BUSY INTERSECTION, I WAS LEFT WITH NO POWER. THIS IS SIMILAR TO THE ISSUES I READ INVOLVING SANTA FE ENGINE RECALLS FOR THE 2013, 2014, AND 2017 MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220861June 18, 2019
ENGINE
THE VEHICLE SHIFTS EXTREMELY HARD FROM A STOP AND WHEN IN LOWER GEARS IN MOTION. YOU PUSH THE ACCELERATOR TO GO AND IT SLOWLY RESPONDS AND THEN IT SHIFTS VIOLENTLY SOUNDING LIKE SOMETHING FELL OFF THE BOTTOM OF VEHICLE AND JERKS THE WHOLE VEHICLE AND PASSENGERS INSIDE. VEHICLES BEHIND US COME VERY CLOSE TO HITTING US WHEN THIS OCCURS AND THE VEHICLE HAS NOT MOVED YET AS NORMALLY EXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220617June 17, 2019
STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND RATTLED VIOLENTLY. AS A RESULT, THE CONTACT HAD TO DRIVE BELOW THE SPEED LIMIT. MURFREESBORO HYUNDAI (2203 NW BROAD ST, MURFREESBORO, TN 37129, (615) 898-0700) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER TO SEE IF THE VEHICLE WAS INCLUDED IN A RECALL AND COULD ASSIST WITH REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220677June 17, 2019
ENGINE
WHILE DRIVING ON THE HIGHWAY AT ABOUT 75MPH, IN THE LEFT LANE, WITH THE CRUISE CONTROL ENGAGED, MY 2014 HYUNDAI SANTE FE (3.5L V6, 94K MILES AND VERY WELL MAINTAINED) STARTED TO MAKE A QUIET TICKING NOISE. THE VEHICLE HAD BEEN ON THE HIGHWAY FOR ABOUT 40 MINUTES SINCE THE LAST STOP. ABOUT ONE MINUTE AFTER THE TICKING BEGAN, BOOM! HUGE EXPLOSION. CATASTROPHIC ENGINE FAILURE. THE ENGINE EVIDENTLY SEIZED, THREW A ROD THROUGH THE BLOCK, PUNCTURED THE OIL PAN SPRAYING OIL EVERYWHERE AND IGNITING. PARTS WERE FLYING OUT FROM THE BEHIND THE VEHICLE AND HEAVY WHITE SMOKE WAS BILLOWING. LUCKILY I WAS NEAR AN EXIT RAMP AND THE MOTORISTS AROUND ME WE KIND ENOUGH TO LET ME OVER TO COAST OFF THE RAMP. ONE LADY FOLLOWED ME AND PULLED ALONGSIDE MY VEHICLE TO URGENTLY INFORM ME THAT MY CAR WAS ON FIRE. I IMMEDIATELY PULLED OVER AND PARKED THE VEHICLE AND ME, MY WIFE, AND MY DAUGHTER JUMPED OUT. FLAMES WERE VISIBLE FROM UNDERNEATH THE CAR. MY WIFE AND ANOTHER MOTORIST CALLED 911 FOR FIRE SUPPORT. THREE GENTLEMAN, ONE IN A SEMI, TWO IN AN SUV, HAD PARKED ON THE HIGHWAY AND RAN OVER TO OUR LOCATION WITH A FIRE EXTINGUISHER (ABOUT 200 YDS). BY THE TIME THEY GOT THERE THE FIRE HAD GONE OUT. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER THAT AND CHECKED THE VEHICLE WITH AN THERMO SCANNER TO MAKE SURE THE FIRE WAS OUT. THE INCIDENT WAS TERRIFYING AND EXTREMELY DANGEROUS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11219958June 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING UP A HILL, THE VEHICLE STARTED SHAKING. THE CONTACT PULLED OVER AND THE VEHICLE SHUT OFF. THE VEHICLE DID NOT RESTART AND THE OIL LEVEL WAS ON EMPTY. THERE WAS NO WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL REGARDING AN OIL SHORTAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE ENGINE SEIZED. THERE WAS NO DAMAGE TO THE OIL TANK OR ANY EVIDENCE OF AN OIL LEAK. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 109,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219990June 14, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS THE CAR, WHILE IN MOTION, FEELS LIKE IT DOWNSHIFTS CAUSING DRIVER AND OCCUPANTS TO BE PUSHED FORWARD IN THE VEHICLE. THE CAR HAS ALSO FAILED TO RESPOND WHEN ACCELERATOR DEPRESSED WHILE CAR WAS ALREADY IN MOTION. AFTER COMING TO A STOP, VEHICLE COMPLETELY SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220198June 14, 2019
AIR BAGS
AIR BAG SENSOR. AIR BAG LIGHT ON DASH IS ILLUMINATED. MECHANIC STATED NEEDS TO BE REPLACED. UNSURE IF AIR BAGS WILL DEPLOY OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219898June 13, 2019
ENGINE, STEERING
VEHICLE ENGINE SEIZED IN THE MIDDLE OF THE ROAD WITH NO WARNING OR INDICATION THAT IT WAS ABOUT TO HAPPEN. MY 3 AND 4 YEAR OLD WERE WITH ME AS WE WERE STUCK IN THE MIDDLE OF THE ROAD, THANKFULLY NO ONCOMING TRAFFIC AT THE TIME DUE TO THE LIGHT BEING RED. THIS IS THE SECOND TIME I HAVE HAD A KNOWN ISSUE THAT WAS RECALLED BY HYUNDAI BUT DID NOT INCLUDE MY VIN NUMBER. I ALSO HAD TROUBLE WITH MY STEERING WHEEL AND CALLED ABOUT IT AND IT WAS NOT COVERED BECAUSE MY VIN WAS NOT INCLUDED IN THE RECALL. HYUNDAI YOU NEED TO SERIOUSLY TAKE A CLOSER LOOK AT YOUR PROCESS FOR HANDLING THESE ISSUES WHEN THERE ARE OBVIOUSLY MANY VEHICLES OUTSIDE OF YOUR RECALLS THAT ARE EXPERIENCING THE EXACT SAME ISSUE. PEOPLE'S LIVES ARE AT STAKE. I WAS LITERALLY IN THE PROCESS OF MAKING A TURN AND COULD NOT COMPLETE THE TURN WHICH LEFT ME DEAD SMACK IN THE MIDDLE OF THE ROAD. HAD THIS BEEN DURING HEAVIER TRAFFIC TIMES, I COULD HAVE POSSIBLY BEEN HIT BY ONCOMING TRAFFIC BECAUSE OF MY CAR STALLING IN THE MIDDLE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219908June 13, 2019
STEERING
USED VEHICLE (80,000 MILES). POWER STEERING CUT OUT WHILE MY WIFE WAS DRIVING ALONG CURVE AT APPROXIMATELY 35 MPH WITH OUR INFANT SON IN THE BACK. MANAGED TO SAFELY STOP, TOOK TO DEALERSHIP FOR EVALUATION. DEALERSHIP INDICATED IT HAD FIXED PROBLEM WITH ELECTRONIC POWER STEERING SYSTEM, BUT THE POWER STEERING CUT OUT AGAIN THE FOLLOWING DAY WHILE MY WIFE WAS DRIVING APPROXIMATELY 70 MPH ON THE HIGHWAY. HAPPENED TO MY WIFE A THIRD TIME WHEN SHE WAS ATTEMPTING TO BACK OUT OF PARKING SPACE. DEALER COULDN'T IDENTIFY PROBLEM, SAID WE NEEDED TO REPLACE ENTIRE STEERING ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219421June 12, 2019
ENGINE
DROVE THE VEHICLE TO AN EVEN WITH NO ISSUES. PARKED IN THE EVENT VENUE GARAGE. CAR RAN PERFECTLY UP TO THIS POINT. AFTER THE EVENT AS WE WHERE LEAVING THE GARAGE WE HEARD KNOCKING IN THE ENGINE AND HAD TROUBLE ACCELERATING. WE THOUGHT WE MAY HAVE GOTTEN A BAD BATCH OF GASOLINE AS WE FILLED THE CAR UP ON OUR WAY TO THE EVENT. WE DROVE THE VEHICLE HOME WITH VERY CAREFULLY AND HAD THE VEHICLE TOWED TO THE DEALER THE NEXT MONDAY. WE WHERE TOLD THE ENGINE NEEDED TO BE REPLACED TO HE TUNE OF $10,000. AS STATED BEFORE THE CAR RAN PERFECTLY ON OUR WAY TO OUR EVENT AND THE ENGINE WAS KNOCKING WHEN WE STARTED IT BACK UP. THE CAR HAS 104000 MILES AND HAS HAD VERY MINOR ISSUES UP TO THIS POINT. THE CAR IS STILL AT THE DEALER SO I DO NOT HAVE ANY DOCUMENTATION AS OF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219617June 12, 2019
STRUCTURE:BODY
THE PASSENGER REAR DOOR WORKS OFF AND ON. SOME DAYS IT OPENS AND SOME DAYS IT DOESN'T AND THERE IS NO DAMAGE TO THE DOOR HANDLE OR THE DOOR ITSELF. FOR THE PAST MONTH IS HAS TOTALLY GAVE UP ON OPENING AT ALL AND THERE IS STILL NO DAMAGE TO THE HANDLE OR THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219374June 11, 2019
VEHICLE SPEED CONTROL
ME AND MY WIFE EXPERIENCED A SUDDEN UNINTENDED ACCELERATION WITH OUR 2005 HYUNDAI SANTA FE WHILE DRIVING. PLEASE HELP. I WENT TO HYUNDAI DEALER AND SAID THAT NO INDICATOR OR ENGINE LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219053June 10, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH AND WAS ABOUT TO SWITCH OVER TO THE LEFT LANE WITH THE LEFT SIGNAL INDICATOR LIGHT ON, THE WARNING LEFT INDICATOR ALERT SENSOR LIGHT FAILED AS A RESULT, THE CONTACT COLLIDED SIDE BY SIDE WITH ANOTHER VEHICLE. THE CONTACT STATED THAT THE OTHER VEHICLE WAS DRIVING BETWEEN 75-80 MPH, AND CRASHED INTO THE DRIVER FRONT SIDE DOOR, THE REAR END AND THE FRONT END BUMPER AND TIRE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED LEFT ARM, NECK, BACK, WHIPLASH AND A CONCUSSION. THE CONTACT ALSO STATED THAT HALF OF HER BODY WAS NUMB THAT REQUIRED MEDICAL ATTENTION AND WAS INFORMED BY HER DOCTOR THAT SHE HAD NERVE DAMAGE AND POSTTRAUMATIC STRESS DISORDER. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO MASSEY HYUNDAI DEALER, LOCATED AT 1706 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 739-6756, BUT WAS NOT DIAGNOSED OR REPAIRED AND INFORMED THE CONTACT THAT IT WAS NOT THEIR PROBLEM ANYMORE SINCE THE VEHICLE WAS IN AN ACCIDENT. THE CONTACT INFORMED THE DEALER THAT THE SAFETY FEATURE WAS NOT FUNCTIONING. THE DEALER INFORMED THE CONTACT THAT THE SAFETY FEATURES WERE TURNED OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 15818438. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11218733June 9, 2019
ENGINE, VEHICLE SPEED CONTROL
AFTER DRIVING CAR FOR OVER 1 1/2 HRS, LOSING ACCELERATION AFTER SLOWING DOWN TO PAY TOLLS. IS HAPPENING MORE FREQUENTLY. SAFETY HAZARD BECAUSE EVEN THOUGH I HAVE GAS PEDAL TO FLOOR WILL NOT GO PAST 50 MPH ON HIGHWAY THAT IS 65 MPH. HAS HAPPENED 3 TIMES AND IS HAPPENING MORE FREQUENTLY. TWO OTHER TIMES HAPPENED AFTER DRIVING 2 HOURS ON TURNPIKE. CAR LOST TURBO BOOST AND WOULDN'T GO VERY FAST.. NO LIGHTS ON DASH. GAS PEDAL TO FLOOR AND RPMS WERE READING A LOT HIGHER. TOOK TO DEALERSHIP WHO RAN DIAGNOSTIC. WANTED THEM TO CHECK THE TURBO ACTUATOR. WAS CHARGED $120.00 AND TOLD THEY COULDN'T FIND ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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