Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11241901August 5, 2019
POWER TRAIN
ON MARCH , 19 2019 AROUND 5:00AM I WAS ON MY WAY TO WORK LIKE NORMAL. AS I WAS GETTING ON THE 60 FREEWAY AT ABOUT 45 MILES PER HOUR MY CAR SHUT OFF WHILE DRIVING. I HAD NO POWER STEERING BUT I COASTED TO A STOP IN THE RIGHT LANE OF FREEWAY TURNED MY CAR BACK ON AND DROVE ABOUT 500 FEET AND THE SAME THING HAPPEN BUT THIS TIME IT WOULD NOT TURN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241432August 3, 2019
ENGINE
I WAS DRIVING MY CAR ON THE FREEWAY, LUCKILY FOR ME L HAD MERGED INTO THE SLOW LANE . UPON MERGING L TRIED TO SPEED UP TO LEAVE A SAFE SPACE BETWEEN MYSELF & CARS MERGING ONTO THE FREEWAY. WHEN L TRIED TO ACCELERATE THERE WAS NO RESPONSE, MY DASH PANEL LITE UP WITH NUMEROUS ICONS & MY ENGINE HAD NO POWER. L TOOK THE NEXT OFFRAMP & COASTED TO A STOP , L THEN PUT ON MY HAZARD LIGHTS & LIFTED THE HOOD TO SHOW OTHER CARS L WAS IN DISTRESS . L CALLED AAA & WAS TOWED TO THE HYUNDAI DEALERSHIP IN VAN NUYS, CALIFORNIA . L WAS NOTIFIED THAT MY ENGINE HAD FROZE & SINCE IT WAS UNDER WARRANTY THEY WOULD REPLACE THE MOTOR. MY CAR HAS BEEN SITTING AT THE DEALERSHIP FOR ALMOST 3 WEEKS NOW AND THEY CAN'T GIVE ME ANY IDEA OF HOW LONG THIS WILL TAKE TO REPLACE THE MOTOR. THERE LAST RESPONSE TO ME WAS THEY HAVEN'T LOCATED A REPLACEMENT MOTOR AT THIS TIME AND TO BE PATIENT. WELL MY PATIENCE IS GROWING THIN , THEY ONLY RESPOND WHEN L CALL . HAD L BEEN IN THE FAST LANE L PROBABLY WOULDN'T BE WRITING THIS NOW ( VERY DANGEROUS SITUATION ) PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE ELSE HAS THE SAME EXPERIENCE AND THERE IS A FATALITY. THANKS FOR YOU HELP, ALL L CAN DO NOW IS SIT AND HOPE THEY RESOLVE MY SITUATION, AND THAT NOBODY ELSE HAS TO EXPERIENCE THIS. P.S L WILL BE TRADING THIS CAR IN AS SOON AS ITS FIXED L DO NOT FEEL MY FAMILY IS SAFE IN THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240940July 31, 2019
FUEL/PROPULSION SYSTEM
FUEL GUAGE DOES NOT WORK PROPERLY. FLUCTUATES GREATLY CAUSING POTENTIAL SAFETY ISSUE IF ONE WERE TO RUN OUT OF GAS ON THE HIGHWAY. CHECK ENGINE LIGHT ON AFTER FILLING GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240258July 29, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
USING THE CAR IN ECO WHEN ENTERING THE INTERSTATE I'M SPEEDING UP MY CAR GOES HIGHER IN RPMS AND IS NOT SHIFTING TO CORRECT THE CHANGE AND I'LL HAVE TO FLIP IT INTO MANUAL AND SHIFT INTO A HIGHER GEAR. THIS HAS HAPPENED AT LEAST 3 TIMES AND DOES NOT HAPPEN EVERY TIME BUT THE FIRST TIME ALMOST GOT ME HIT BY A CAR BECAUSE I COULDN'T SLOW DOWN DUE TO TIMING AND ALSO WAS NOT SPEEDING UP CORRECTLY DUE TO THE CAR NOT AUTO CORRECTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235040July 26, 2019
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR STARTED RUNNING HOT PERIODICALLY, THE THERMOSTAT GAUGE KEPT GOING UP AND DOWN. THERE WAS A BUBBLING SOUND IN RADIATOR RESERVE CONTAINER. MY VEHICLE WOULD NOT STAY CRANKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234688July 25, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
BEFORE 50,000 MILES HAD TO PURCHASE 4 NEW TIRES 1 BLOWOUT A&UNUSUAL VIBRATING FROM TIRES 4 NEW TIRES BEFORE 50,000 MILES!I'M A WIDOW OF A VETERAN&LOST MY ONLY SON!A/C WENT OUT 2 YEARS AGO! I'M A DISABLED NURSE&PURCHASED 4 SANTA FE'S,TUCSON&SONTA NEVER EVER WILL I BUY ANY HYUNDAI'S FROM ANY DEALERSHIP BYE BYE HYUNDAI!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234823July 25, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL. THE CONTACT STATED THAT THE FUEL PUDDLES WERE VISIBLE IN THE DRIVEWAY. THE CONTACT ALSO SMELLED AN ABNORMAL FUEL ODOR OUTSIDE AND INSIDE THE VEHICLE, AND THE BOTTOM OF THE REAR DRIVER'S SIDE OF THE VEHICLE WAS WET. THE VEHICLE WAS DRIVEN TO NUMBER ONE COCHRAN HYUNDAI (4520 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (877) 211-5526), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT WANT TO PAY THE DIAGNOSTIC FEE. THE MECHANIC STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE IT HAD A SALVAGED TITLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234834July 25, 2019
AIR BAGS
CAMPAIGN 103 RECALL. I HAVE THIS EXACT PROBLEM WITH MY 2008 SANTA FE BUT NEVER RECIEVED A RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234562July 24, 2019
ENGINE
I WAS DRIVING THROUGH A 4-WAY STREET INTERSECTION TURNING LEFT WHEN THE VEHICLE BEGAN MAKING A KNOCKING SOUND FROM THE ENGINE, THEN STALLED IN THE MIDDLE OF THE ROAD. ALL LIGHTS ON THE DASH ILLUMINATED. UPON GETTING THE VEHICLE TO RESTART, IT WOULD NOT GO OVER 2000 RPMS. THE VEHICLE CONTINUED TO MAKE A LOUD LOW SOUNDING KNOCK FROM THE ENGINE. BEING CLOSE TO HOME, I WAS ABLE TO DRIVE SLOWLY, MOSTLY IN A SHOULDER, TO MY HOME. DOING SOME RESEARCH I DISCOVERED THIS MODEL VEHICLE WAS SUBJECT TO A RECALL DUE TO FAILING CONNECTING ROD BEARINGS. I CALLED MY LOCAL HYUNDAI DEALERSHIP TO ASK ABOUT THE REPAIR, IN WHICH I WAS TOLD THE REPAIR WOULD COST $4,000-$6,000 FOR AN ENGINE REPLACEMENT. THE RECALL COVERED VEHICLES UP TO 120,000 MILES, MY VEHICLE HAS 127,000. I WAS DENIED THE RECALL. I THEN CALLED AROUND TO LOCAL MECHANICS BUT NONE OF THEM, NOT ONE, WOULD ATTEMPT TO REPLACE THE FAULTY CONNECTING ROD BEARINGS. I DECIDED TO TAKE ON THE REPAIR MYSELF WHICH HYUNDAI TOLD ME WAS IMPOSSIBLE. I MANAGED TO REMOVE THE OIL PAN, OIL PUMP, AND FINALLY THE FAULTY CONNECTING ROD BEARINGS WHICH SHOWED MAJOR SCARING AND DAMAGE. MY OIL PAN WAS FULL OF METAL SHAVINGS. I CONTACTED MY LOCAL DEALER, ALSO HYUNDAI CORPORATE AND AFTER BOTH LOOKED UP MY VIN NUMBER, NEITHER COULD TELL ME WHAT BEARINGS WERE INSIDE MY ENGINE. THEIR PARTS SYSTEM COMES BACK WITH 5 OPTIONS FOR THE BEARINGS. FRUSTRATINGLY I CONTACTED THE LOCAL DEALER AGAIN TELLING THEM I WILL BRING THE OLD BEARINGS TO THEM (RIDING PUBLIC TRANSPORTATION) BUT THEY SAID THEY HAVE NO WAY OF MEASURING THE PART OR TELLING ME WHICH PART THEY USED. THE DEALER AND CORPORATE BOTH, TOLD ME TO TOW MY VEHICLE TO A 3RD PARTY MECHANIC TO MEASURE THE BEARINGS, THEN TOW MY CAR BACK HOME, THEN GIVE HYUNDAI THE MEASUREMENT TO GET A PART NUMBER. HYUNDAI DOES NOT KNOW WHAT CONNECTING ROD BEARINGS WERE USED IN THE 2.4L ENGINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234636July 24, 2019
FUEL/PROPULSION SYSTEM
BOTH FUEL LEVEL SENSORS WENT BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234120July 23, 2019
SUSPENSION
FRAME RUSTED THROUGH ON AT LEAST LEFT SIDE WHERE THE CONTROL ARM IS BOLTED.. PREVIOUSLY REAR TRAILING ARM RUSTED THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234164July 23, 2019
FUEL/PROPULSION SYSTEM
CAR DOES NOT WANT TO START AFTER FILLING WITH GAS. IT DOES NOT MATTER IF 5 OR 15 GALLONS ARE PUT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234266July 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
MY SON, [XXX] WAS DRIVING THE CAR. WHILE DECELERATING DOWN FROM 60 MPH ON APPROACH TO BRIDGE TOLL PLAZA, AT ABOUT 40 MPH THE ESC LIGHT CAME ON, THE ENGINE LOST POWER AND THE STEERING BECAME VERY HARD TO WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233730July 22, 2019
ELECTRICAL SYSTEM, ENGINE
2007 SANTE FE ALTERNATOR ISSUE. POST RECALL FIX, OIL LEAK STILL HAPPENING AND THIS TIME THE ALTERNATOR ALMOST CAUGHT ON FIRE. SMOKE STARTED POURING OUT FROM UNDER THE HOOD. HAD TO PULL OVER AND POUR WATER ON THE ALTERNATOR TO KEEP IT FROM CATCHING ON FIRE. CAR BECAME DISABLED AND HAD TO BE TOWED. FAMILY WAS IN CAR WHILE THIS WAS HAPPENING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11233551July 20, 2019
AIR BAGS
AIR BAG LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233444July 19, 2019
ELECTRICAL SYSTEM
I CALLED THE DEALERSHIP TO REPORT A HOT SMELL IN MY CAR ON TUESDAY. THEY TOLD ME TO BRING IT IN FOR SERVICE INSPECTION. THURSDAY MORNING THE CAR WAS DRIVEN FOR A SHORT TIME AND PARKED IN THE DRIVE WAY AFTER. APPROXIMATELY TWO HOURS TO TWO AND A HALF HOURS LATER THE CAR CAB WAS FULL OF SMOKE. THE FIRE DEPARTMENT AND SHERIFFS DEPARTMENT BOTH ARRIVED ON SCENE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11233455July 19, 2019
ENGINE
A RECALL LETTER FROM HYUNDAI ON MY 2018 SANTA FE ON A KNOCK SENSOR TOOK IT TO MY DEALERSHIP THEY DID WHAT EVER THE RECALL WAS 3 MILES DOWN THE ROAD MY CAR WENT INTP LIMP MODE TOOK ME FROM 70MPH TO 30 CALL THE DEALER HAD TO LIMP IT BACK THEY HAH IT FOR 3 WEEKS HAD THE WIRE HARNESS REPLACED ASKED THEY HAD ANY TROUBLE WITH THIS AS WE WERE GOING ON VACATON THEY SAID NO HALF WAY THROUGH OUR TRIP TO SOUTH DAKOTA IT WENT INTO LIMP MODE AGAIN THIS TIME THE SPEED WAS 80MPH ON THE HIGHWAY I CALLED HYUNDAI DOESNT SEEM THEY CARE IF WE WERE KILLED OR NOT OFFERED A FEW HUNDRED DOLLARS OUR VACATION WAS RUINED I DONT FEEL SAFE IN THIS SUV BUT CANT SEEM TO GET HELP FROM HYUNDAI I WILL NEVER BUY ANOTHER ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233220July 18, 2019
SUSPENSION
AFTER HEARING A METAL RUBBING SOUND WHEN TURNING RIGHT, TOOK THE 2012 SANTA FE INTO THE SHOP. THE MECHANIC DISCOVERED THAT THE FRONT RIGHT STRUT RUINED WAS RUINED, THE PLATE IT WAS ATTACHED TO WAS BROKEN, AND BOTH FRONT COILS RUSTED AND BROKEN AT THE SAME SPOT. THIS SEEMS LIKE A MAJOR DEFECT FOR BOTH COILS TO BE BROKEN AT THE SAME SPOT. THIS GREATLY JEOPARDIZED ME, MY WIFE AND THE THREE CHILDREN IN THE BACK SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232722July 17, 2019
ELECTRICAL SYSTEM
2008 SANTA FE GAS GAUGE NOT READING PROPERLY. WHEN I FILL UP THE CAR AND THE GAS GAUGE READS EMPTY. AND CONSTANTLY FLUCTUATES. I HAVE TO CALCULATE HOW MANY MILES I DRIVE IN ORDER TO KNOW WHEN TO FILL UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232778July 17, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING 35 MPH THROUGH AN INTERSECTION ON A CITY STREET, THE ENTIRE ELECTRICAL SYSTEM FAILED AND SHUT OFF. I WAS UNABLE TO STEER OR BRAKE, BUT MANAGED TO COAST INTO A PARKING LOT. THE ENTIRE DASH PANEL REPEATEDLY FLASHED AND ALL WARNING SYMBOLS APPEARED ON DASH PANEL. BRIEFLY THE DASH PANEL DISPLAYED CONNECT FUEL SENSOR BEFORE COMPLETELY SHUTTING OFF. WE TOWED VEHICLE TO DEALERSHIP AND WAS TOLD IT APPEARED TO BE A FAILED ALTERNATOR AND STARTER AND COMPROMISED BATTERY CABLE AND SENSOR AND WOULDN'T BE COVERED UNDER WARRANTY. WE HAD JUST HAD THE FUEL LINE SENSOR REPLACED UNDER RECALL AND NOW THIS. THIS IS AFTER THE TOTAL ENGINE FAILURE AND THAT LED TO THE ENGINE BEING REPLACED WITH WHAT WE TOLD WAS A FACTORY NEW ENGINE THAT FELL UNDER THE METAL FRAGMENTS IN OIL CHAMBER RECALL. WE ARE FORTUNATE WE WERE UNHARMED DURING THIS INCIDENT. THIS IS EXTREMELY FRUSTRATING THAT WE HAVE BEEN HIT WITH RECALL AFTER RECALL. WE WERE TOLD TO NOT BE SURPRISED IF THIS ISSUE ALSO BECAME A MATTER OF RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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