Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11232812July 17, 2019
ENGINE
ENGINE SUDDENLY LOST POWER WHILE DRIVING ON THE PACIFIC COAST HIGHWAY IN CA IN NEWPORT BEACH. I WAS ABLE TO PULL TO THE SIDE. WHEN RESTARTED THE CHECK ENGINE LIGHT WAS ON AND THE CARE WOULDN'T GO FASTER THAN 2 MPH. THE CAR WAS TOWED AND IS NOW WITH GLENDALE HYUNDAI DEALERSHIP WHO REPORTED THAT THE ENGINE FAILED AND THEY ARE SPEAKING WITH THE MANUFACTURER RE REPLACEMENT UNDER THE POWERTRAIN WARRANTY. SAME MECHANICAL FAILURE HAPPENED TO MY OTHER HYUNDAI SANTAFE 2014 AND REQUIRED ENGINE REPLACEMENT ABOUT A YEAR AGO VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232946July 17, 2019
ENGINE
PAINFUL LOW FREQUENCY CABIN PRESSURE WHEN IDLING AND DRIVING AT LOW SPEEDS UNDER 30MPH. HAPPENS CONSISTENTLY AND ONLY SUBSIDES WHEN STOPPED OR ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231630July 13, 2019
SERVICE BRAKES, ENGINE, STEERING
STOPPED VEHICLE ON SIDE OF NEIGHBORHOOD ROAD ON MODERATE DOWNWARD INCLINE. PLACED VEHICLE IN PARK AND AT IDLE. A FEW MINUTES LATER, SHIFTED CAR INTO DRIVE AND PROCEEDED TO PULL OUT INTO ROADWAY. VEHICLE SEEMED TO LOSE POWER STEERING AS WELL AS POWER BRAKING. AS THE VEHICLE TURNED A CORNER, IT LOST ACCELERATION (CAR SLOWED TO A STOP AS ACCELERATOR WAS PRESSED) , AND TACHOMETER DECREASED TO ZERO. PULLED TO SIDE OF ROAD AS CAR SLOWED TO A STOP. TOTAL DISTANCE CAR TRAVELLED AT THIS POINT WAS ABOUT 75 FEET). PUT CAR IN PARK AND TURNED OFF ENGINE. WAITED FOR A FEW MINUTES, RESTARTED ENGINE, PLACED CAR IN DRIVE AND DROVE HOME ( ABOUT 40 FEET). PROBLEM: CAR ENGINE STALLED, CAUSE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230803July 10, 2019
STEERING
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE THE CONTACT'S SON WAS DRIVING 5 MPH AND MAKING A SHARP RIGHT TURN, THE STEERING WHEEL FAILED AND TURNED TO THE LEFT ON ITS OWN. AS A RESULT, THE DRIVER CRASHED INTO A CEMENT BLOCK. THE DRIVER'S SIDE TIRE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE PASSENGER AIR BAG AND THE REAR SEAT BELTS DID NOT FUNCTION. THERE WERE NO INJURIES; HOWEVER, THE DRIVER SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED RICART HYUNDAI (LOCATED AT 4255 S HAMILTON RD, #180, GROVEPORT, OH 43125, (614) 836-6251) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11230814July 10, 2019
AIR BAGS
AIR BAG LIGHT IS ON CONTINUOUSLY AFTER STARTING (LIGHT GOES OUT FOR 6" AT IGNITION TO ON). IT THROWS THE CODE B1448. I CAN RESET IT WITH MY SCANNER, BUT IT RETURNS AFTER A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230469July 9, 2019
POWER TRAIN
MOSTLY SHIFTING INTO FIRST GEAR OR BACKING UP , YOU GET A VERY HARD BANG , AS IF YOU HIT SOMETHING. CITY STREET MOSTLY TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230602July 9, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I PURCHASED THIS CAR USED IN 2011. OVER THE YEARS, AT RANDOM TIMES, THE RADIO WILL "POP" OFF AND BACK ON AGAIN. IT DOESN'T SEEM TO AFFECT THE REST OF THE ELECTRICAL SYSTEM IN THE CAR, BUT IT'S A LITTLE SCARY WHEN IT HAPPENS - MECHANIC CAN'T REPLICATE. NOW, TWICE IN THE LAST WEEK, MY CAR HAS STALLED WHILE SLOWING DOWN, ONCE ON A MULTI-LANE STREET AND ONCE AFTER DECELERATING COMING OFF THE EXPRESSWAY (COMPLETE LOSS OF POWER, STEERING, BRAKES, ETC). I PUT THE CAR IN NEUTRAL AND IT STARTED RIGHT BACK UP, BUT THIS HAS HAPPENED IN HEAVY TRAFFIC AND SCARED THE CR*P OUT OF ME! I'M TERRIFIED THAT THIS MIGHT HAPPEN AT A HIGHER SPEED ON THE EXPRESSWAY. I HAVE SEEN SEVERAL MENTIONS OF SIMILAR POWER LOSSES FOR THIS SAME VEHICLE. I HAVE NO CHECK ENGINE LIGHTS AND NO CODES COME UP WHEN SCANNED. NO RECALLS REPORTED EITHER, ALTHOUGH A POWER LOSS AT THE WRONG TIME COULD KILL SOMEONE. NOT SURE IF THIS IS ELECTRICAL, ENGINE OR FUEL SYSTEM RELATED - I HAD OVER A HALF A TANK OF GAS IN THE CAR DURING BOTH OCCURRENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230032July 8, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WARNING LIGHTS FOR ABS AND ESC SYSTEMS COME ON WHEN VEHICLE IS STARTED AND DO NOT GO OFF AS THEY ARE SUPPOSE TO. APPEARS TO BE AN EQUIPMENT FAILURE. LIGHTS STAY ON WHEN VEHICLE IN MOTION. BOTH LIGHTS CAME ON WHILE DRIVING ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229855July 7, 2019
ENGINE
WHILE TRAVELING HOME FROM VACATION ON I75S WE HEARD A STRANGE RATTLING SOUND AND IMMEDIATELY LOST ALL POWER. HAD TO COAST TO THE LEFT WHICH PUT US IN A VERY DANGEROUS SITUATION. HIGHWAY PATROL HAD TO STOP TRAFFIC AND WE WERE ABLE TO GET CAR TO THE RIGHT SIDE. BARELY. WAS TOWED TO THE NEAREST CHEVY DEALERSHIP BECAUSE NO ONE ELSE WAS OPEN. WAS TOLD I NEEDED A NEW ENGINE. I'VE OWNED THIS CAR FOR 2 YEARS WITH NO WARNING OF ANY PROBLEMS. THERE ARE NO RECALLS. I'M HAVING THE CAR TOWED TO MY HOME IN MS. CAR HAS 90,000 MILES. THERE ARE NO RECALLS BUT THERE SHOULD BE! THIS PROBLEM COULD HAVE CAUSED A SERIOUS ACCIDENT !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229534July 5, 2019
WHEELS
RIGHT SECTOR WAS ON RECALL BUT NOT THE LEFT. MY LEFT HAS SINCE BROKEN AND ABS LIGHT IS ON PLUS 2 OTHER LIGHTS. CAR DEALERSHIP WANTS 500.00 PLUS TO FIX IT. IFF IT RAINS OR BAD WEATHER I WILLLNT HAVE ABS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229563July 5, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE STALLS WHILE SLOWING DOWN. WHEN THIS HAPPENS, HEADLIGHTS AND POWER STEERING AND BRAKING ARE LOST, AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT COME ON. IMAGINE DRIVING DOWN A DARK WINDY ROAD AT NIGHT AND LOSING POWER STEERING AND BRAKING AND NOT BEING ABLE TO SEE THE ROAD. THIS IS ACCURATE TO THE EXPERIENCE. IF I TURN CAR OFF AND BACK ON, IT STARTS JUST FINE. IT HAPPENS EVERYWHERE, ON THE FREEWAY, WHILE PARKING, ETC. EVERY PERSON I HAVE TALKED TO WITH SAME VEHICLE CONFIRMS THE SAME. I HAVE YET TO FIND ANYONE WITH A FIX. THERE IS A RECALL OUT FOR 2010 AND ON FOR A SIMILAR ISSUE. THIS ISSUE STARTED HAPPENING IN 2015 WHEN I PURCHASED THE CAR, AND IT HAS CONTINUED TO HAPPEN FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229696July 5, 2019
UNKNOWN OR OTHER
I HAVE A PROBLEM WITH THE CAR HAVING TROUBLE WHEN TAKING OFF. IT HESITATES AS I'M TAKING OFF SOME OF THE TIME. I WOULD SAY ABOUT HALF THE TIME. I JUST GOT A TUNE UP BECAUSE I ONLY HAVE HAD THIS SUV ABOUT 3 MONTHS. BUT STILL ACTS UP. NO DASHBOARD LIGHTS ON EITHER. EVERYTHING ELSE HAS BEEN GREAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229448July 4, 2019
FUEL/PROPULSION SYSTEM
2011 SANTA FE LEAKS OIL CONSTANTLY. IT'S MORE NOTICEABLE WHEN THE CAR IS STATIONARY, BECAUSE OUR DRIVEWAY IS ALWAYS COVERED WITH OIL STAINS. OTHERS HYUNDAI MODELS HAVE BEEN RECALLED FOR THE SAME PROBLEM, BUT NOT THE SANTA FE. THE LEAK HAS BEEN PRESENT FOR THE LAST FIVE YEARS, EVER SINCE I OWNED THE CAR. DEALER STATED THERE WAS NO PROBLEM WHEN I FIRST BOUGHT THE CAR AND NOTICED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229149July 3, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
AFTER DRIVING AT HIGHWAY SPEEDS AND DECELERATING, HYUNDAI SANTA FE 2009 VEHICLE ABRUPTLY STALLS WITH NO WARNING. NO ERROR CODES SHOW. THIS IS EXTREMELY DANGEROUS AS VEHICLE IMMEDIATELY SHUTS DOWN AND IS AN ACCIDENT RISK. ALL POWER STEERING AND BRAKE OPERATION SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228743July 1, 2019
SUSPENSION
LOUD CLANKING NOISE ON RIGHT FRONT SIDE. STRUT IS BROKEN. POPPING COVER OFF UNDER HOOD. LOT OF MOVEMENT. I READ THERE ARE A LOT OF ISSUES WITH RIGHT FRONT SUSPENSION ON 2012 SANTA FE. IF THIS IS TRUE WHERE IS THE RECALL. PARTS ARE VERY EXPENSIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228755July 1, 2019
ELECTRICAL SYSTEM, ENGINE
SOMETHING IN THE ENGINE , HARNESS OR MODULE , ALLOWS THE COMPUTER TO OVERHEAT SUDDENLY , THROUGH 3 BATTERS AND 2 ALTERNATORS IN 4 MONTHS LAST ALTERNATOR LASTED 2 DRIVES... CAR DIES NANCY DEPRESSIVE LIGHT SHOW AND DIED THEN THE BATTERY AND ALTERNATOR IS FRIED. HYUNDIA DEALERSHIP REFUSING TO CHECK HARNESS OR MODULE BECAUSE MY VIN NUMBER ISN'T LISTED IN RECALL ALTHOUGH MY CAR IS IN THE RECALL. THE CAR HAS DIED 4 TIMES REQUIRING TOWING. THE CAR DIED WHEN DRIVING AFTER ABOUT 10 MILES . CAR HAS BRAND NEW BATTERY. STARTER WORKS FINE. IT DIED IN THE MIDDLE IF A STREETCEACH TIME TWICE WAS AT NIGHT. AND I AM A DISABLED WOMAN WHO USES A WHEELCHAIR. MONDAY JUNE 24TH WAS THE MOST RECENT TIME AT 1 PM IN 104 DEGREE HEAT FOR 5 HOURS WITH A HEART CONDITION WHICH WAS DOUBLY DANGEROUS SITUATION. THE BATTERY DIED EVENTUALLY LEAVING ME WITH NO HAZARDS. WHAT TO CHARGE ME TO REPLACE A 3 RD ALTERNATOR WITHOUT CHECKING HARNESS OR MODULE A SCAM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228814July 1, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
SUB FRAME WAS REPLACED DUE TO HIDDEN ROTTING OF INTERNAL MOUNTING STRUCTURE SEPARATION OF SUSPENSION COMPONENTS, CAUSING POOR CONTROL OF VEHICLE AND TIRE WEAR IN AUG. 2013. UNDER BODY WAS EXPOSED TO CORROSIVE WATER IN JULY, 2017 ABOUT THREE YEARS AGO AND HAS TURNED THE STEEL TO " CRACKERS " RUST CONDITION AND MADE IT UNSAFE TO BE ROAD WORTHY DUE TO POSSIBLE SEPARATION OF SUB FRAME AT BODY MOUNTS.. ALL REPAIRS WHERE AT MY EXPENSE. I FOUND SOME RECALLS TO LATE ON THE COMPUTER. I`M IN THE PROCESS OF REPLACING THE UNIT. I KEPT ALL RECORDS OF REPAIRS AND MAINTENANCE SINCE I PURCHASED IT USED. THE POWER TRAIN IS IN GOOD RUNNING ORDER. I`M NOT TO COMPUTER SAVEY ! I HAVE A FAX MECHINE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228838July 1, 2019
ENGINE
BOUGHT THE CAR WITH 139,000 MILES ON IT. HAD A CLEAN CAR VIN REPORT. DROVE IT FOR 3 MONTHS WITH NO ISSUES. SLOWED DOWN ON A DANGEROUS 2 LANE HIGHWAY FOR A CAR TURNING LEFT IN FRONT OF ME AND SUDDENLY COULDN'T ACCELERATE AND THE ENGINE LOST ALL POWER, MAKING A LOUD GRINDING NOISE. I WAS STUCK WITH NO STEERING, NO POWER AND NO HAZARD LIGHTS HALF WAY OFF OF THE HIGHWAY. LUCKILY A TRUCK PULLED IN BEHIND ME FOR SAFETY AND 2 PASSENGERS HELPED ME GET IT OFF THE HIGHWAY. HAD IT TOWED TO THE AUTO SHOP TO FUND THE ENGINE NEEDED TO BE COMPLETELY REPLACED. THE DEALERSHIP WAS KIND ENOUGH TO EAT THE COSTS OF LABOR, BUT WE ARE OUT ANOTHER $3,500 FOR AN ENGINE REPLACEMENT ON A CAR WE'VE ONLY HAD FOR 3 MONTHS. FURTHER RESEARCH SHOWS MULTIPLE DANGEROUS SITUATIONS OF ENGINE FAILURES ON THIS SPECIFIC MODEL YET NO RECALL HAS OCCURRED. WILL IT TAKE DEATH'S FOR HYUNDAI TO TAKE RESPONSIBILITY FOR KNOWINGLY KEEPING CARS ON THE ROAD WHERE ENGINES CAN COMPLETELY FAIL WITH ZERO WARNING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228497June 30, 2019
ENGINE
THE VEHICLE DEVELOPED A LOW END ENGINE RATTLE DURING IDLE. THE NOISE WOULD GO AWAY ON ACCELERATION. TODAY THE ENGINE FAILED. IT WON'T TURN OVER AT ALL. IT'S SEIZED UP. I CHECKED THE OIL AND THE OIL IS FULL. I BOUGHT THIS VEHICLE WHEN IT WAS 2 YEARS OLD. I'VE USED SYNTHETIC OIL AND CHANGED THE OIL EVERY 3 - 4,000 MILES. THE SYMPTOMS ARE IDENTICAL TO THE ONES ON THE SONATA AND OTHER VARIOUS MODELS. MY VEHICLE WAS MANUFACTURED HERE IN THE STATES. AN ENGINE IS A HUGE EXPENSE. ESPECIALLY IF IT'S DUE TO MANUFACTURER NEGLIGENCE. I WILL NEVER BUY ANOTHER HYUNDAI OR KIA AGAIN AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228560June 30, 2019
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE INTERSTATE, I PRESSED THE GAS PEDAL AND THE VEHICLE WOULD NOT ACCELERATE. THE MOTOR WAS RUNNING AND THE VEHICLE SEEMED TO HAVE SOME PULL ON IT'S OWN BUT CLEARLY ANYTIME THE GAS PEDAL WAS PRESSED THERE WAS NO ACCELERATION. IT WAS DIAGNOSED AS A DEFAULT IN THE THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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