Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11245754August 22, 2019
ELECTRICAL SYSTEM
RANDOMLY, AND LATELY MORE FREQUENTLY, THE CAR WILL NOT START THUS STRANDING MY WIFE AND 18-MONTH OLD SON IN 96 DEGREE GEORGIA SUMMER HEAT. I HAVE SEARCHED THE FORUMS AND THIS ISSUE IS QUITE COMMON FROM THIS BRAND CAR. SOMETHING BETWEEN THE PUSH BUTTON START AND THE BRAKE PEDAL SENSOR IS NOT FUNCTIONING PROPERLY LEAVING THE MOTORIST STRANDED. SOME TIME LATER, 5-10 MINUTES, THE CAR STARTS AS IF NOTHING WAS WRONG. THIS HAPPENS ON A WEEKLY BASIS NOW FOR MY WIFE. IT IS NOT SAFE. THE DEALERSHIP REPLACED THE CAR BATTERY THE FIRST TIME WILL NO EFFECT. NOW WE HAVE TO TAKE IT IN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245918August 22, 2019
AIR BAGS, EXTERIOR LIGHTING
ON JULY 27, 2019 DRIVING ON A COUNTY ROAD AT 50 MPH IN DRY AND SUNNY CONDITIONS, THE AIRBAG LIGHT ILLUMINATED AS WELL AS THE PASSENGER SEATBELT LIGHT. THE NEXT MORNING I SCHEDULED SERVICE RIGHT AWAY. I STARTED MY CAR TO GO TO SCHWARTZ MAZDA IN SHREWSBURY NJ ON 7/27/19 FOR SERVICE THRU MY PURCHASED EXTENDED WARRANTY. AT THAT TIME, NEITHER THE AIRBAG OR SEATBELT LIGHTS WERE ON, BUT NERVOUS FOR MINE AND MY FAMILY'S SAFETY, I BROUGHT THE CAR ANYWAY. I WAS INFORMED BY JARROD IN THE SERVICE DEPARTMENT THAT THEY RESET MY COMPUTER AND TO LET HIM KNOW IF THE LIGHT(S) CAME BACK ON. THE AIRBAG LIGHT CAME ON BRIEFLY ON AUGUST 11TH WHILE DRIVING ON A RESIDENTIAL ROAD GOING 35 MPH ON A DRY AND SUNNY DAY. I TURNED OFF THE VEHICLE TO PARK AND THEN RESTARTED MY CAR TO RETURN HOME. THE LIGHT WAS NOT ON. MONDAY AUGUST 19TH WHILE TRAVELING ON A COUNTY ROAD AT 45 MPH IN RAINY WET DRIVING CONDITIONS AIRBAG LIGHT CAME ON ACCOMPANIED BY THE FLASHING PASSENGER SEAT BELT LIGHT AGAIN. MADE AN APPT FOR SERVICE ON TUESDAY, AUGUST 20TH WITH ONCE AGAIN, SCHWARTZ MAZDA IN SHREWSBURY NJ WHERE I PURCHASED THE VEHICLE IN MAY OF 2018. BOTH LIGHTS WERE ON UPON MY ARRIVAL IN SUNNY AND DRY DRIVING CONDITIONS. THEIR CODE READER PRODUCED THE CODE "PASSENGER MAT SENSOR" AND I WAS INFORMED THEY WOULD HAVE TO SEND IT TO CIRCLE HYUNDAI IN SHREWSBURY FOR FURTHER DIAGNOSIS. I RECEIVED A CALL FROM JARROD AT SCHWARTZ MAZDA AT 11 AM ON THURSDAY AUGUST 22 WITH NEWS THAT MY REPAIR WAS NOT COVERED UNDER MY PURCHASED EXTENDED WARRANTY AND THAT THE REPAIRS WOULD COST ALMOST $600. I AM FEARFUL FOR MY FAMILY'S SAFETY AND THE RESOURCES I HAVE REACHED OUT TO HAVE BEEN USELESS AND UNACCOMODATING. WHY IS NO ONE CONCERNED FOR THE SAFETY OF AIRBAGS THAT WILL NOT INFLATE IN THE EVENT OF EMERGENCY? PLEASE CONTACT ME WITH A COURSE OF ACTION I CAN TAKE TO REPAIR THIS VEHICLE AND KEEP MY FAMILY SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245398August 21, 2019
SEAT BELTS
WHEN TRYING TO UNBUCKLE THE SEATBELT IT STICKS AND YOU CAN'T GET OUT YOU HAVE TO KEEP PRESSING AND PRESSING AND WIGGLING REALLY FIRM SEVERAL TIMES TO GET IT TO RELEASE I'M SCARED I WON'T BE ABLE TO GET OUT ONE DAY OR WHAT IF I WRECK AND CAN'T GET OUT !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245228August 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE
THIS VEHICLE STARTED SHOWING ISSUES WITH KEY FOB NOT WORKING - GAS GAUGE NOT ACCURATE NEXT CRUISE CONTROL LIGHT ON ALSO CHECK ENGINE LIGHT POINTING TO BAD FUEL PUMP SENSOR UNITS - I'VE RESEARCHED THIS AND THIS IS KNOWN ISSUE - MY CAR HAS ONLY 70 K MILES ON IT AND HUYNDAI REFUSES TO DO FIX AS THIS IS NOT A RECALL AND CAR IS OUT OF WARRANTY - I SAY THIS IS KNOWN ISSUE AND HUYNDAI SHOULD COVER THIS AS A RECALL - VEHICLE IS NOW UNSAFE AND CAN SHUT OFF AT ANY TIME DURING DRIVING.... SERIOUS SAFETY ISSUE. THIS IS A KNOWN ISSUE MULTIPLE REPORTED COMPLAINTS AND CALLS FOR RECALL BUT HUYNDAI WILL NOT OFFER RECALL - SERIOUS SAFETY ISSUE HUYNDAI DOES NOT CARE - EXAMPLE OF SAME COMPLAINT FILED BY ANOTHER PERSON ON THIS SAME ISSUE ATTACHED - MULTIPLE ISSUES LISTED AT THIS SITE : HTTPS://WWW.ABOUTAUTOMOBILE.COM/CONSUMER-COMPLAINT/2008/HYUNDAI/SANTA-FE/11141800. YOU CAN SEE ALL THE INSTANCES THIS SHOULD BE A RECALL ON THESE VEHICLES ! *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245110August 19, 2019
ENGINE
CAR HAD 79000 MILES. WHEN DRIVING, MOTOR STARTED MAKING TICKING SOUND. I STOPPED THE CAR AND CHECKED THE OIL. IT WAS FULL. 2 MILES LATER, THE ENGINE STARTED KNOCKING, NO WARNING LIGHTS OF ANY KIND CAME ON ON THE DASH. BEFORE I COULD PARK IT OFF THE ROAD, A ROD WENT THROUGH THE BLOCK. THE BROKE ROD HAD A NUMBER 4 STAMPED ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244754August 18, 2019
AIR BAGS
BOUGHT CAR AIRBAG WARNING CAME ON. NOTIFIED DEALER SAYS NOT RECALL. WHEN IN FACT AIR BAG HAS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244452August 16, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT LEASED A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE, DRIVING INTO A PARKING LOT AT AN EXTREMELY SLOW SPEED, THE IDLE STOP &GO (ISG) ENGAGED. THE ENGINE STARTED TO REV AND THE VEHICLE ACCELERATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT FAILED AS WELL AS THE HAND BRAKE WAS ENGAGED. THE VEHICLE COLLIDED WITH AN A PARKED VEHICLE NO AIR BAGS DEPLOYED. NO WARNING LIGHTS WERE ILLUMINATED. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO CENTENNIAL HYUNDAI (6200 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149 (702) 483-2200) WHERE THE CONTACT WAS INFORMED OF AN UNKNOWN SAFETY WARNING BULLETIN. THE CONTACT STATED THAT THE UNKNOWN SAFETY WARNING BULLETIN WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE CONTINUED, THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UNKNOWN SAFETY WARNING SOFTWARE UPDATE WAS PERFORMED. HOWEVER, THE FAILURE HAS RECURRED SEVERAL TIMES. THE MANUFACTURER WAS CONTACTED AND CASE WAS OPENED. THE CONTACT MENTIONED THAT THE IDLE STOP & GO FEATURE HAS BEEN DISENGAGED ON THE VEHICLE BUT UPON RESTARTING THE VEHICLE THE FEATURE WAS REENGAGED. THE CONTACT ALSO STATED THAT THE MANUFACTURER CLOSED HER CASE SENDING PAPERWORK WITH INCORRECT VEHICLE INFORMATION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11244470August 16, 2019
EXTERIOR LIGHTING
WATER IN SIDE FRONT HEAD LIGHT AND INSIDE REAR TAIL LIGHT.. CLEAR COAT COMING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244167August 15, 2019
ENGINE, POWER TRAIN
FIRST ISSUE STARTED WHEN THE CAR STALLED 3 WEEKS AGO COMING OFF A HIGHWAY EXIT RAMP WHILE WAITING AT LIGHT. CAR STALLED A SECOND TIME WHILE SITTING IN TRAFFIC SHORTLY AFTER. THEN WORKED FINE AND HAD AN OIL CHANGE COMPLETED AT THE DEALER ON 8/2/19. ON 8/11/19, CAR WOULD NOT ACCELERATE NORMALLY AFTER PROCEEDING FROM A RED LIGHT ON A STATE HIGHWAY, CHECK ENGINE LIGHT CAME ON AND SHORTLY AFTER ENGINE STARTED MAKING KNOCKING NOISES THAT BECAME LOUDER AFTER A FEW MILES. REQUESTED A TOW TRUCK TO TOW CAR TO THE DEALERSHIP AFTER NOISES AND ACCELERATION BECAME EXTREMELY BAD. CAR DEALER FOUND METAL SHAVINGS IN OIL PAN AND METAL BUILD UP INSIDE THE ENGINE. LONG ENGINE BLOCK REPLACED UNDER POWER TRAIN WARRANTY AT 95,014 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243826August 14, 2019
STEERING
CAR STEERING COMPLETELY GAVE OUT WITHOUT WARNING, WHILE THE CAR WAS RUNNING. LUCKILY I WAS PARKED, BUT THERE WAS NO WARNING, IT JUST STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243903August 14, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR HAS BEEN STALLING EVERY TIME I START IT . IT'S BEEN HAPPENING SINCE APRIL AND I JUST BOUGHT IT IN SEPTEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244040August 14, 2019
POWER TRAIN
TRANSFER CASE IS FAILING AT 61,000 MILE, A LOT OF NOSE AND VIBRATION. TRANSFER CASE CAN COME LOOSE OR CAUSE FAILURE TO THE DRIVE SHAFT AND MAYBE EVEN POSSIBLE COMPONENTS TO COME OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243776August 13, 2019
AIR BAGS
AIRBAG LIGHT COMES ON FOR A WHILE, THEN IT GOES OUT CHANGES SOMETIMES IN MOTION OR PARKED, NEVER BEEN DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243396August 12, 2019
POWER TRAIN
RECALL 112 FOR HYUNDAI SANTA FE SUV. MY CAR HAS HAD ITS FRONT AXEL POP OUT OF THE TRANSMISSION TWICE IN LESS THAN 2 YEARS AND THERE ARE ALSO METAL SHAVINGS IN THE TRANSMISSION. THE RECALL 112 WOULD ADDRESS THESE ISSUES, HOWEVER HYUNDAI HAS TAKEN THE POSITION THAT MY VIN IS NOT COVERED BY THE RECALL. THE AXEL POPPED OUT BOTH TIMES WHILE DRIVING WITH MY WIFE AND KIDS IN THE CAR LEAVING THEM STRANDED. THIS IS A HUGE SAFETY CONCERN AS WE ARE FORTUNATE THAT THEY HAVE NOT BEEN HURT DO TO THIS ISSUE YET. IF SAFETY IS A CONCERN FOR HYUNDAI THE NHTSA SHOULD LOOKING INTO EXPANDING THE RECALL TO ACCOUNT FOR ALL CARS THAT HAVE THIS DEFECT IN THE AXEL AND TRANSMISSION. I AM LOOKING FOR HELP OR COUNCIL TO KEEP HYUNDAI ACCOUNTABLE FOR MANUFACTURING DEFECTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11243023August 10, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WRONG TIRE PRESSURE READING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242855August 9, 2019
ENGINE
TURNING LEFT THRU AN INTERSECTION TH E CAR STALLED, LEAVING US WITH NO BRAKES AND VERY LITTLE STEERING. THIS HAS HAPPENED MORE THAN ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242917August 9, 2019
UNKNOWN OR OTHER
MY CAR BEGAN TO SUDDENLY AND AUTOMATICALLY ACCELERATE WHILE DRIVING ON THE FREEWAY ON AUGUST 4, 2019. THE SPEED ACCELERATED UP TO ABOUT 80MPH BEFORE BEING ABLE TO GET THE CAR TO SLOW DOWN. THE BRAKES WERE EXTREMELY DIFFICULT TO DEPRESS. I HAD TO KEEP MY FOOT ON THE BRAKE PEDAL AND PRESS AS HARD AS I COULD IN ORDER TO KEEP THE CAR FROM ACCELERATING AGAIN. THANK GOD, THERE WERE NO CARS DIRECTLY IN FRONT OF ME OR ON THE SIDE OF MY CAR BECAUSE THIS WOULD HAVE CAUSED A VERY SERIOUS ACCIDENT. I WAS EVENTUALLY ABLE TO PULL OVER ONTO THE SHOULDER, BUT I WAS UNABLE TO COMPLETELY STOP THE CAR FROM MOVING EVEN THOUGH SHIFTING TO PARK. THE CAR WOULD NOT STOP MOVING FORWARD UNTIL I SHUT THE ENGINE OFF, WHICH CAUSED A VERY LOUD NOISE. MY CAR HAD TO BE TOWED TO THE CLOSEST HYUNDAI DEALER. THE SERVICE MAN AT THE DEALERSHIP DIAGNOSED, REPAIRED, INSPECTED AS WELL AS TEST DROVE THE CAR. THE COST FOR REPAIRS WERE CLOSE TO $900.00. NOW, ON THE WAY HOME AFTER PICKING UP MY CAR FROM BEING REPAIRED ON AUGUST 8, 2019, THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS ON A CITY STREET WHILE TRAILING MY HUSBAND AT ABOUT 40MPH WHEN MY CAR BEGAN TO ACCELERATE AGAIN. AND AGAIN, THE ONLY WAY TO STOP THE CAR WAS TO PRESS THE BRAKE AS HARD AS I COULD, PUT IT IN PARK AND TURN OFF THE ENGINE. FOR ANYONE TO DRIVE THIS CAR IS VERY UNSAFE AND DANGEROUS. I AM AFRAID TO DRIVE THIS CAR AGAIN EVEN IF IT IS REPAIRED . THIS COULD HAVE BEEN A VERY SERIOUS OR FATAL ACCIDENT. THE CAR WAS TOWED AGAIN TO A HYUNDAI DEALERSHIP NEARBY. I CALLED HYUNDAI HEADQUARTERS CUSTOMER SERVICE TO REPORT THE INCIDENT AND TO FIND OUT IF THERE WERE ANY RECALLS ON MY CAR. I WAS TOLD THAT THERE ARE CURRENTLY NO RECALLS. A CASE MANAGER CALLED ME BACK BUT COULD NOT REALLY HELP. SHE SAID THEY COULD POSSIBLY HELP WITH THE REIMBURSEMENT FOR A CAR RENTAL IF I DECIDED TO RENT A CAR WHILE MY CAR IS BEING REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242491August 8, 2019
STEERING, UNKNOWN OR OTHER
WHEN TURNING, THE VEHICLE MAKES A CLUNK SOUND. HAD IT INSPECTED AT HYUNDAI OF WESLEY CHAPEL AND IT WAS FOUND TO HAVE AN INTERNAL FAILURE OF STEERING RACK GEAR ASSEMBLY AND NOW REQUIRES A REPLACEMENT OF THE STEERING RACK ASSEMBLY. THIS IS AN ONGOING ISSUE WITH HYUNDAI, AS THE 2017 SANTA FE'S WERE RECALLED FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242692August 8, 2019
ELECTRICAL SYSTEM, ENGINE
PURCHASING THE HYUNDAI SANTA FE 2013 WAS THE BIGGEST MISTAKE I MADE. SINCE PURCHASING THE VEHICLE I HAVE SPENT OVER 5K IN REPAIRS, TOWING, AND CAR RENTALS. FIRST I WAS MADE TO BELIEVE IF I CHANGE ALL THE OIL AND DID ALL UPDATES TO THE FILTERS MY CAR WOULD STOP STALLING AND SHUTTING DOWN ON ME THAT DIDN'T WORK. THEN MY CAR SHUT DOWN ON THE HIGHWAY WITH MY KIDS IN THE CAR ALMOST KILLING US ON THE HIGHWAY. I WAS TOLD IT WAS THE WASTEGATE NEEDED CHANGING. THEN IT SHUT DOWN ON MINUTES I EXIT MY HOME IN DELAWARE AND I WAS TOLD IT WAS THE ALTERNATOR AND THE BATTERY. I WAS TERRIFIED TO GET IN THAT VEHICLE AND SO WAS MY FAMILY I FILED SEVERAL CORPORATE COMPLAINTS OVER THE 2 YEARS I HAVE BEEN IGNORED AND NOT OFFERED HELP. I HAVE ASK HYUNDAI TO REPURCHASE THE VEHICLE BUT REFUSED SO I HAD NO CHOICE BUT TO TAKE THE VEHICLE BACK THAT WAS IN JUNE WITH THE PROMISE AND GUARANTEE THE CAR WAS FINALLY FIXED AND I WAS SAFE. IN THE END OF JULY I WAS DRIVING ON THE I 495 ABOUT 40 MILES PER HOUR ON THE HIGHWAY IN THE MIDDLE LANE ALL OF THE CAR JUST STOPS IN BUSY TRAFFIC A LARGE FREIGHT TRUCK WAS BEHIND ME HONKING TO MOVE HE ALMOST CRUSHED ME HE SWERVE TO SIDE BARELY MISSING I WAS BEYOND FRIGHTENED CARS WAS FLYING BY SHAKING THE CAR IT WAS ON THE HOTTEST DAY I HAD NO AC AND MY ASTHMA WAS FLARING UP. I BEG HYUNDAI TO PICK THERE VEHICLE UP I WAS DENIED I CALLED MY TRIPLE A AND THEY GOT THE CAR. NOW I'M BEING TOLD IT'S THE ENGINE IT'S DUE TO A RECALL THAT THEY SUPPOSEDLY ALREADY HAD REPAIRED. I AM TOLD IT WILL TAKE 2 MONTHS FOR THE REPAIRS AND I'M PAYING FOR MY OWN RENTAL. HYUNDAI CONSUMER AFFAIRS DENIED TAKING THERE CAR BACK. I CANNOT GET IN THIS VEHICLE AGAIN. THEY REFUSE TO GIVE ME PAPERWORK ON THE RECENT INCIDENT WHEN THE ENGINE FAIL. I FEAR FOR MY LIFE AND MY SAFETY I AM IN DESPERATE NEED OF HELP PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242181August 7, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE BATTERY LIGHT KEPT BLINKING, MY BATTERY IS NEW, ALSO THE SEAT BELT LIGHT FOR PASSENGER SEAT KEPT BLINKING EVEN WHEN THE SEAT BELT WAS BUCKLED. I STALLED OUT AND WOULDN'T START BACK UP. I WAS IN THE STREET WHEN IT WOULDN'T START BACK UP. I HAD IT LOOKED AT WHEN IT WAS TOWED AND THE SHOP SAID THERE WAS ALOT OF OIL ON MY ALTERNATOR AND I WOULD HAVE TO REPLACE MY VALUE COVER GASKETS ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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