Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11256594September 19, 2019
STEERING
WARNING: WHILE TURNING LEFT INTO MY DRIVEWAY (IN MOTION), MY 2010 SANTA FE STEERING SUDDENLY LOCKED UP AND I DROVE ONTO MY LAWN. VERY SCARY AND THIS WAS WITHOUT WARNING! SIMPLY MEANING, IF THE POWER STEERING PUMP WAS THE ISSUE, THERE WOULD BE NOISE AND A GRADUAL FAILURE; HOWEVER, THIS WAS VERY SUDDEN. AS OF THIS WRITING, THE STEERING IS VERY DIFFICULT AND THE VEHICLE IS UNSAFE TO DRIVE. THANK GOD I HAVE AN EXTENDED WARRANTY AND NOW IT IS IN THE SHOP FOR DIAGNOSES. THIS PROBLEM NEEDS TO BE ADDRESSED!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256350September 18, 2019
ENGINE
I WAS DRIVING DOWN THE INTERSTATE WITH CRUISE CONTROL SET AT 80 MPH, WHEN THE ENGINE STARTED MAKING A HORRIBLE SOUND. A SOUND AS THOUGH IT HAD NO OIL. I PULLED OFF THE INTERSTATE AND HAD TO HAVE VEHICLE TOWED TO THE MECHANIC. I LEARNED THE ENGINE BLEW A ROD AND NEEDS TO BE REPLACED. 114,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256056September 17, 2019
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING FROM KELLOGG, MN TO WINONA, MN AND I STOPPED AT LARK TOYS. WHILE JOINING MN HIGHWAY 61, TURNING RIGHT I HAD TO ACCELERATE. I WAS IN SPORT MODE AND VEHICLE ACCELERATED AND ALMOST STOPPED. LUCKILY NO ACCIDENT OCCURRED, I HAD MY 17 MONTH KID AND MY WIFE IN THE CAR. CAR AFTER THAT GAVE CHECK ENGINE LIGHT WARNING AND IT WOULD NOT ACCELERATE. I CHANGED TO ECO MODE AND THEN IT SLOWLY STARTED TO ACCELERATE, BUT AT ABOUT 20 MILES AN HOUR IT JERKED AGAIN, BUT I PRESSED ACCELERATE HARD AND IT SUSTAINED SPEED. BUT IT WONT GO OVER 65 MILES AN HOUR. I SLOWLY MADE IT HOME. BUT I TRIED TO DRIVE AGAIN AND SAME ISSUE. CALLED HYUNDAI CUSTOMER SUPPORT AND THEY REFUSED TO ROCHESTER AS IT IS 46 MILES AND THEY ONLY SUPPORT 20 MILES OR LESS TOW. MY CAR IS STILL UNDER MANUFACTURE WARRANTY AND YET WORST SERVICE. I ALMOST GOT KILLED TODAY WITH MY 17 MONTH TODDLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256061September 17, 2019
AIR BAGS
MY AIR SBAG LIGHT IS ALWAYS ON. IT WON'T TURN OFF.I DON'T IF IT IS A PROBLEM WITH MY AIR BAGS OR JUST THE LIGHT.IT HAS BEEN THIS WAY FOR YEARS.THERE WAS NOT REASON FOR IT TO TURN ON. I'VE NEVER HAD AN ACCIDENT,SO I DON'T IF IT WILL WORK WHEN NEEDED. I DON'T THINK I SHOULD FOR IT. I THINK THIS A MALFUNCTION AND SHOULD CHECKED BY A DEALER AT NO COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256145September 17, 2019
ENGINE
ENGINE FAILED ON HIGHWAY, HAD TO PULL OVER AND CAR NEVER STARTED BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256225September 17, 2019
ELECTRICAL SYSTEM
AFTER DRIVING MY SANTE FE FOR LITTLE OVER 1000 MILES, I WAS WAITING BEHIND SEVERAL VEHICLES AT A STOP LIGHT IN HYATTSVILLE AND MY VEHICLE SHUT OFF AND WOULDN'T START. AFTER TRYING TO RESTART THE VEHICLE FOR MORE THAN 15 MINUTES, IT FINALLY STARTED. I DROVE TO THE NEXT STOP LIGHT AND HAD TO STOP AND THE VEHICLE FAILED TO RESTART. THIS HAPPEN TWO MORE TIMES AND THEN FINALLY IT STARTED AND I DROVE BACK TO THE DEALERSHIP IN GAITHERSBURG (FITZGERALD AUTO MALL). I REPORTED THE INCIDENT AND THEY CLAIM TO BE UNABLE TO RECAPITULATE THE INCIDENCE. AT AROUND 5014 MILES, WHEN I CAME TO A STOP LIGHT IN DC, THE VEHICLE SHUT OFF AGAIN AND WOULD RESTART. THE COPS CAME AND PUSH ME OUT OF THE ROAD AND I WAS THEN ABLE TO RESTART. I DROVE TO THE NEXT STOP LIGHT AND THE VEHICLE SHUT OFF AGAIN AND WOULD START. EVENTUALLY, THE VEHICLE STARTED AFTER APPROXIMATELY 10 MINUTES. I DROVE THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THERE WAS A PERFORMANCE RECALL ON THE VEHICLE. THE VEHICLE WAS SERVICE AND GIVEN BACK TO ME. THE FOLLOWING DAY DRIVING ON GERMANTOWN ROAD THE VEHICLE SHUT OFF AGAIN AT A STOP LIGHT. I CALL THE DEALER AND THEY ASKED THAT I TAKE IT BACK THE NEXT DAY. ON MY WAY TO THE DEALER IN BUMPER TO BUMPER TRAFFIC THE VEHICLE SHUT OFF AGAIN. I TOOK BACK THE VEHICLE TO THE DEALER AND TOLD THEM THAT I HAVE NO CONFIDENCE IN THE VEHICLE ANYMORE AND THEY SHOULD REPLACE IT. THE MATTER WAS REPORTED TO THE MANUFACTURER WHO REFUSE TO REPLACE THE VEHICLE AND OFFER $500 COMPENSATION FOR MY INCONVENIENCE WHICH I REFUSE TO ACCEPT. I AM SEEKING YOUR ASSISTANCE TO THIS ISSUE. P.S. I DO HAVE PICTURE OF THE INFORMATION THAT WAS DISPLAYED ON THE DASHBOARD AT THE TIME OF THE INCIDENCE AND MY NIECE WAS WITH ME ON TWO OF THOSE OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256260September 17, 2019
ENGINE
I WAS DRIVING ON THE HIGHWAY AROUND 65MPH WITH MY WIFE AND 6 MONTH OLD WHEN I REALIZED THAT APPLYING THE GAS PEDAL WAS HAVING NO EFFECT. THE TACHOMETER SHOWED 0 RPM. I APPLIED THE BRAKES BUT THEY WERE VERY HARD TO PRESS. I WAS ABLE TO SAFELY PULL OVER. WE THEN NOTICED A BURNING SMELL AND A LITTLE SMOKE AND GOT OUT OF THE CAR. THE VEHICLE WOULD MAKE NO ATTEMPT TO START AND HAD TO BE TOWED. THE HYUNDAI DEALERSHIP HAS TOLD ME THE CRANKSHAFT SEIZED. THEY ARE SUBMITTING DOCUMENTATION TO HYUNDAI FOR WARRANTY AUTHORIZATION RELATED TO THE RECALLS INVOLVING ENGINE FIRES. THE VEHICLE GAVE NO WARNING THAT ANYTHING WAS WRONG UNTIL AFTER THE ENGINE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255866September 16, 2019
STEERING
2013 HYUNDAI SANTE FE LIMITED (PURCHASED NEW) - 8/2/19 STEERING BEGAN TO EXPERIENCE A "HESITATION", "LAG", "PLAY" WHEN TURNING THE STEERING WHEEL EVEN SLIGHTLY IN EITHER DIRECTION. THE PROBLEM INCREASED IN THE "HESITATION", "LAG", "PLAY" EXPERIENCED. PERFORMED SEARCH ON THE INTERNET AND FOUND THAT HUNDREDS OF OWNERS OF HYUNDAI ACROSS MANY MODELS AND YEARS EXPERIENCING THE SAME PROBLEM. A NUMBER OWNERS EXPERIENCING EXTREME PROBLEMS, I.E., STEERING GOING OUT COMPLETELY OR LOCKING UP WHILE DRIVING. IT APPEARS ALL THESE PROBLEMS ARE ATTRIBUTABLE TO HYUNDAI'S ELECTION TO USE A CHEAP RUBBER COUPLER BETWEEN THE STEERING COLUMN AND STEERING LINKAGE. WHILE RESEARCHING I FOUND THAT, IN FACT, HYUNDAI HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS. I HAVE BEEN THE ONLY OWNER OF MY VEHICLE. HOWEVER, I HAVE NEVER RECEIVED ANY NOTIFICATION OF THIS POTENTIAL VERY DANGEROUS PROBLEM WITH AN ESSENTIAL PART TO THE SAFE OPERATION OF THESE VEHICLES. THE REPLACEMENT PART IS $6.88. HYUNDAI DELEARSHIPS CHARGE $400-$500 TO REPLACE IT. NHTSA SHOULD HAVE LONG AGO ORDERED HYUNDAI TO EFFECTUATE A REPLACEMENT OF THIS PART WITH ONE MADE OF A MATERIAL THAT WILL NOT DEGRADE AS THIS PART DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255907September 16, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT NOTICED THAT WATER WAS COLLECTING IN THE REAR PASSENGER BRAKE LIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINNER HYUNDAI (591 S DUPONT HWY, DOVER, DE 19901, (302) 877-2489) WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHT SEAL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255796September 16, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE'S SMART SYSTEM CAUSED THE VEHICLE TO BRAKE ON ITS OWN. ALSO, THE LANE CHANGE WAS NOT READING CORRECTLY AND PUSHED THE VEHICLE INTO THE WRONG LANE INTO A BARRIER. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO SLOW DOWN WHEN MAKING A RIGHT TURN. AFTER COMPLETING THE TURN, THE CONTACT WAS ABLE TO BRAKE. THE VEHICLE WAS TAKEN TO FITZGERALD HYUNDAI ROCKVILLE (11411 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 881-4000) TWICE WHERE IT WAS DIAGNOSED THAT THE SYSTEM WAS NOT CALIBRATING PROPERLY AND THE EASY PASS INTERFERED WITH THE SMART SYSTEM. THE EASY PASS WAS MOVED AWAY FROM THE CAMERA, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 16086926. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255718September 16, 2019
ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL. WE WERE DRIVING ON A STATE HWY AT 55MPH AND STARTING TO HEAR A KNOCK FROM THE ENGINE. IN THE YEAR AND A HALF OF OWNING THE VEHICLE THERE WERE NO ISSUES. NO INDICATOR OF ISSUES OR ANYTHING. WE EVEN HAD IT SERVICED 2 WEEKS PRIOR AND THERE WERE NO PROBLEMS. WITHIN A 2 MILE SPAN OF THE KNOCK STARTING THE VEHICLE ENGINE SEIZED AND SHUT DOWN. FORTUNATELY, NO ONE WAS BEHIND US BECAUSE THERE WAS NOWHERE SAFE TO PULL OVER TO FOR ABOUT 1/8MILE SO WE COASTED AND CREPT AT ABOUT 5MPH TO A DRIVEWAY WHERE WE THEN WERE TOWED TO A SAFER LOCATION. NO LIGHTS OR INDICATORS CAME ON UNTIL THE MOMENT THE VEHICLE SHUT DOWN. APPARENTLY, THIS IS COMMON WITH 2013 MODEL HYUNDAI SANTA FE SPORT ENGINES AFTER DISCUSSING IT WITH THEIR CUSTOMER SERVICE REPRESENTATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255819September 16, 2019
ENGINE
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255277September 13, 2019
ENGINE
STARTED CAR AND ENGINE LIGHT CAME ON. STARTED DRIVING CAR AND IT HESITATED EVENTUALLY IT WOULD ACCELERATE. WHEN GETTING ONTO FREEWAY AND TRIED TO ACCELERATE IT WAS SLOW TO DO SO BUT EVENTUALLY WOULD. THIS KEPT REOCCURRING. NO NOISES OR OTHER ISSUES. BROUGHT CAR IN SAME DAY I FIRST NOTICED THIS HAPPENING AND HAD CODE OF P1326.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255362September 13, 2019
ENGINE
I WAS DRIVING ON THE INTERSTATE AT SPEED WHEN MY 2012 SANTA FE BEGAN MAKING A LOUD RATTLING SOUND AND LOSING POWER. I WAS ABLE TO SAFELY MOVE TO THE SHOULDER AND STOP. THE ENGINE THEN STOPPED. I WAS TOWED TO A LOCAL GARAGE WHERE A TECHNICIAN INSPECTED THE ENGINE. IT WAS FOUND THAT ONE CYLINDER FAILED AND FILLED UP WITH OIL CAUSING A TOTAL ENGINE FAILURE. THE ENGINE HAS TO BE REPLACED. MY VEHICLE HAS 101,000 MILES ON IT. VERY EXPENSIVE $6000.00 ENGINE REPLACEMENT. CAR HAS RUN WONDERFUL UP TILL THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255432September 13, 2019
AIR BAGS
WE WERE HIT HEAD ON BY A LARGE PICKUP TRUCK. WE SUSTAINED A LOT OF DAMAGE FROM THIS HEAD-ON COLLISION. WE WERE TRAVELING AROUND 10 MILES AN HOUR BUT THE OTHER CAR WAS GOING AT LEAST 20 MILES AN HOUR. THE AIRBAGS NEVER DEPLOYED DESPITE BEING HIT HEAD ON AND SUFFERING A LOT OF DAMAGE UPON IMPACT. WE WERE SLOWING DOWN FOR A STOP SIGN. THE OTHER CAR TURNED INTO OUR LANE AND WAS ACCELERATING TOWARDS US.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11254688September 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED AND SEIZED IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO HESITATE WHILE DRIVING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARING NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED HYUNDAI OF CUMMING (LOCATED AT 750 PEACHTREE PKWY, CUMMING, GA 30041, (470) 281-9228) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254330September 10, 2019
ENGINE
MY ENGINE IS VERY LOUD AND IS KNOCKING. I HAVE A FEW FRIENDS WHO HAVE THE SAME VEHICLE AND THEIRS IS QUITE BARELY HEAR IT RUNNING. I SENT A LETTER TO THE HYUNDAI CORPORATE OFFICE TO COMPLAINT HEARD NOTHING BACK MY VEHICLE HAS A LITTLE OVER 64,000 MILES ONE OF MY FRIENDS HAS 93,000 MILES AND HER SANTA FE IS QUITE. I WOULD LIKE TO KNOW IF THERE IS SOMETHING GOING ON WITH MY VEHICLE,ALSO THE OILD STICK LOOKS BURNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254452September 10, 2019
ENGINE
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AS SMOKE APPEARED FROM UNDERNEATH THE HOOD. THE DRIVER OPENED THE HOOD AND NOTICED FLAMES IN THE CORE OF THE ENGINE WITHOUT WARNING. ANOTHER DRIVER STOPPED TO ASSIST BUT BOTH MEN WERE UNABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE POLICE ARRIVED AND BOTH FIRE AND POLICE REPORTS WERE FILED. THE VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED HUDSON HYUNDAI AT 866-710-6765 (LOCATED AT 977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304) AND WAS INFORMED THAT THERE WAS NO RECALL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11254485September 10, 2019
ELECTRICAL SYSTEM
IN JANUARY MY ALTERNATOR FAILED. I TOOK THE CAR TO A DEALERSHIP AND THEY REPLACED THE BAD PART. TWO DAYS LATER THAT PART FAILED AND TOOK IT BACK TO THE DEALERSHIP AND THEY SWAPPED THE PART AGAIN FREE OF CHARGE. ON FRIDAY SEPT 6TH MY ALTERNATOR FAILED AGAIN AND DESTROYED THE IN-LINE FUSE AND KILLED THE BATTERY. ONCE ITS FIXED IT WILL BE MY 4TH ALTERNATOR IN LESS THAN 80K MILES. ALL OF THE TIMES THAT THIS PART FAILED IT WAS WHILE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254054September 9, 2019
ENGINE
HAD OIL CHANGED 1,100 MILES AGO. THREW A ROD, RUINED ENGINE. MECHANIC SAID MY DIPSTICK WAS 'BONE DRY'. IT WASN'T EVEN TOUCHING THE OIL. MY OIL WAS CHANGED AT THE DEALERSHIP. I'VE BEEN TOLD BY ENGINE PARTS SUPPLIER THAT THIS IS A KNOWN ISSUE WITH MY YEAR, MAKE, AND MODEL. HE DIDN'T KNOW THE DETAILS OF MY ISSUE AT ALL. YET DESCRIBED IT PERFECTLY . I WAS DRIVING ON A BUSY HIGHWAY WHEN ENGINE FAILED. I WAS TRAVELING 65 MPH WHICH WAS THE SPEED LIMIT. I WAS ABLE TO MAKE IT TO SIDE OF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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