Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11351258August 25, 2020
ENGINE
DRIVING ON INTERSTATE 80 APPLIED BREAK AS TRAFFIC IN FRONT OF MY WAS SLOWING DOWN. CAR CONTINUED TO SLOW DOWN FAILED TO ACCELERATE. PULLED OFF INTERSTATE CALLED ROAD SIDE ASSISTANCE. CAR WAS TOWED 160 TO THE NEAREST DEALERSHIP. HAD TO RENT A CAR TO FOLLOW MY CAR TO DEALERSHIP ADVISES BY RSA THAT I COULD NOT RIDE WITH TOW DRIVER. ADVISED BY BY SERVICE MANGER THE NEXT DAY THAT CAR IS NOT DRIVEABLE, ENGINE NEEDS TO BE REPLACED. ADVISED THAT ADDITIONAL DIAGNOSTIC IS NEEDED TO SUBMIT FOR APPROVAL TO DETERMINE IF ENGINE WILL BE COVERED UNDER WARRANTY. STUCK IN CHEYENNE, WY OVER 1K MILES AWAY FROM. DEALER CAN'T OFFER ME A LOANER TOO FAR HOME AND CAN'T OFFER A RENTAL THAT CAN BE DRIVEN OUT OF STATE. FORCED TO FIND OTHER MEANS TO GET HOME. RECEIVE EMAIL AND HAVE A LETTER IN THE MAIL TODAY VEHICLE IDENTIFIED AS BEING INCLUDED IN CLASS ACTION SETTLEMENT FOR ENGINE FAILURE. SO NOW HERE I SIT AND WAIT NOT SURE IF REPAIR WILL BE COVERED AND WITHOUT A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351283August 25, 2020
UNKNOWN OR OTHER
A CAR VEERED OFF IN MY LANE AND THE LANE KEEPING ASSIST FEATURE VEERED ME OFF IN ANOTHER LANE AND CRASHED INTO ANOTHER CAR. I HAD TO FILE A CLAIM WITH MY INSURANCE COMPANY AND HAD TO GET THE VEHICLE FIXED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11350801August 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING AT VARYING SPEEDS, WHILE GOING OVER SPEED BUMPS, TURNING CORNER, MORE NOTICEABLE AT SLOWER SPEEDS, IS A CLICKING NOISE & ALMOST FEELS LIKE A MOMENTARY LOSE OF CONTROL OF THE STEERING. NOT SURE IF IT HAS TO DO WITH ADAPTABLE STEERING (SPORT, COMFORT, NORMAL) CONTROL'S, OR THE MAIN CONTROLS OF THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350434August 20, 2020
ENGINE, UNKNOWN OR OTHER
VERY RECENTLY, THE CAR HAS BEEN STALLING OUT WITH NO WARNING, NO ODD SOUNDS AND NO OBVIOUS REASON AS TO WHY. I TOOK THE CAR TO A WELL-KNOWN, TRUSTED MECHANIC WHO WAS UNABLE TO FIND THE CAUSE, AS THE VEHICLE PRESENTED 0 FAULT CODES. I WAS INFORMED THAT I WOULD HAVE TO DROP THE CAR OFF FOR A COUPLE OF DAYS SO THAT THEY COULD DIAGNOSE WHAT THE ISSUE COULD BE, AND HOPEFULLY CATCH IT HAPPENING. AFTER DOING SO, I WAS THEN INFORMED THAT IT SHOWED 0 SIGNS OF STALLING WHILE IN THEIR POSSESSION. IN ORDER TO POSSIBLY FIND THE ISSUE, THE CAR WOULD HAVE TO BE KEPT FOR MORE THAN JUST A COUPLE OF DAYS, WHICH WOULD AFFECT MY JOB AND THE BILL WOULD MOST DEFINITELY BE MORE THAN I COULD AFFORD. THE SYMPTOMS INCLUDE THE FOLLOWING... ENGINE STALLS WHILE IN IDLE AT A STOPLIGHT. ENGINE STALLS WHILE STOPPING AT STOP SIGNS. ENGINE STALLS WHILE DRIVING IN LOW SPEEDS. ENGINE HAS A ROUGH IDLE IN MORNING AND STALLS WITHIN FIRST MILE OF DRIVING THE VEHICLE. THIS HAS ALL BEEN OCCURING FOR THE PAST MONTH. EVERY MECHANIC I SPEAK TO FOR HELP AGREES IT'S A MYSTERY ISSUE AND THAT THE VEHICLE WOULD HAVE TO BE KEPT FOR A PERIOD OF TIME FOR DIAGNOSTIC MEASURES. I'M NOT SURE WHERE ELSE TO TURN. I USE MY VEHICLE DAILY FOR WORK AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE. NOT ONLY IS IT A VERY UNSAFE AND DANGEROUS ISSUE, IT LITERALLY SCARES THE CRAP OUT OF ME, BECAUSE WHEN IT HAPPENS, IT'S SUDDEN WITH NO WARNING. TIRED OF FEARING FOR MY LIFE IF STALLED OUT IN HEAVY TRAFFIC. IT USUALLY STARTS RIGHT BACK UP, BUT AT TIMES IT TAKES A MINUTE OR A FEW TRIES AT TIMES. ANY ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED. DG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350085August 18, 2020
STRUCTURE:BODY
PURCHASED CAR NEW GARAGE KEPT WELL MAINTAINED AT DEALER. HAD A RECALL IN 2016 FOR FRAME CORROSION. I BROUGHT CAR IN AND DEALER RUST PROOFED FRAME. CONTINUED TO HAVE CAR SERVICED AND COMPLETED ALL MAINTENANCE THAT DEALER RECOMMENDED. SOME REPAIRS VERY EXPENSIVE LIKE TIMING BELT, WATER PUMP, IDLE PULLEY ETC. LAST MONTH BROUGHT CAR IN FOR TRANSMISSION EXCHANGE AND I WAS TOLD THE SIDE RAILS OF CAR ARE RUSTED THRU AND CAR IS UNSAFE TO DRIVE. THIS VEHICLE WAS SUPPOSEDLY INSPECTED EVERY TIME CAR WAS SERVICED. HYUNDAI NEVER SAID ANYTHING ABOUT RUST GETTING WORSE. I WOULD LIKE YOUR HELP HOLDING THEM ACCOUNTABLE. THEY ADMITTED TO HAVING DEFECTIVE STEEL. PLEASE HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350175August 18, 2020
FUEL/PROPULSION SYSTEM
FILLED UP WITH GAS AND DID SOME GROCERY SHOPPING WITH MY WIFE. AFTER ABOUT 15 MINUTES, WE STARTED SMELLING STRONG FUEL COMING THROUGH AIR VENTS WHILE DRIVING AROUND. GOT HOME AND REMOVED ENGINE COVER AND SPOTTED FUEL SEEPING FROM THE FUEL RAIL ABOVE THE FUEL INJECTORS. THE FUEL RAIL TUBE IS MADE OF PLASTIC AND HAD CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349841August 17, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS ON DIM WILL GIVE THE ONCOMING CAR THE " BRIGHTS EFFECT" ON ROUGH UP AND DOWN ROADS. RESULTING IN THE ONCOMING CAR GIVING ME THE "BRIGHTS FLASH" OR JUST LEAVING THEIR VEHICLE 'BRIGHTS' ON PERMANENTLY. THIS IS VERY BLINDING AND DANGEROUS. SEEMS THERE IS A FINE LINE OF BEING DIM OR BRIGHT ON THESE TYPES OF HEADLIGHTS. I HAVE HAD THEM INSPECTED BY THE DEALER AND TOLD THEY ARE OK. THERE ARE MANY OTHER COMPLAINTS ON THE INTERNET. THIS IS NIGHT TIME DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349975August 17, 2020
ENGINE
JUST BOUGHT A 2009 HYUNDAI SANTA FE. I DIDN'T EVEN MAKE IT OUT OF TOWN BEFORE IT STALLED ON ME SEVERAL TIMES. I WOULD HURRY UP PUT IN PARK AND START UP. I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY SAID THEY SEEN THIS A LOT OF TIMES BEFORE. ITS THE TIMING CHAIN AND TENSIONER. 2375 DOLLAR FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349350August 15, 2020
STRUCTURE:BODY
HELLO SO I TOOK MY 07 HYUNDAI SANTA FE LIMITED 98K MILES TO A GARAGE TO GET SOME WORK DONE AND THEY PUT IT ON THE LIFT AND STOPED THE WORK TO CALL ME IN TO SEE THAT MY SUBFRAME IN FRONT IS RUSTED THROUGH BIG CHUNKS OF METAL MISSING MAINLY ON THE PASSENGER SIDE OF FRAME. I WAS TOLD THAT THEIR IS A RECALL ABOUT THIS AND THAT HYUNDAI HAS REPLACED THE SUBFRAMES AS A RESULT OF THE RECALL I HAVE NO IDEA WHY UNDER THE CAR ONLY THAT ONE AREA IT'S RUSTED BUT THE REST OF CAR IS FINE. THIS IS DANGEROUS AND WAS TOLD AT ANY TIME THE ENGINE COULD FALL THROUGH. I WILL ATTACH SOME PHOTOS OF IT THE BEST I CAN. HOPE YOU CAN HELP. I GOT KIDS THAT RIDE IN THIS AND I'M NOW SCARED. I NEVER RECEIVED ANYTHING IN MALL THE ABOUT THE RECALL. I WAS MADE AWARE OF THIS MAJOR ISSUE NOVEMBER 29, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349242August 14, 2020
ENGINE
SAME THING THATS HAPPENED IN 90% OF THE OTHER COMPLAINTS... DRIVING, LOUD KNOCKING SOUND AND ENGINE AND POWER STEERING DIED ON HIGHWAY TRAVELING 70MPH... YOU'RE OBVIOUSLY VERY AWARE AS I HAVE JUST SAT THROUGH AND READ THE COMPLAINTS ALL HAVING THE SAME ISSUE WITH THE ENGINE SOME DYING AT 58,000 MILES WHICH IS UNHEARD OF. I WORK AT A MECHANIC SHOP. THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND YOU REFUSE TO TAKE RESPONSIBILITY AND ARE ALLOWING PEOPLE TO DRIVE AROUND IN UNSAFE CARS.. WE OWN 3 HYUNDAIS RIGHT NOW. MY GRANDPARENTS OWN 4 THEMSLEVES... WE ARE ALL GOING TO SELL THEM AS FAST AS WE POSSIBLY CAN AND WILL NEVER BUY FROM YOUR THIEVING DEALERSHIPS AGAIN. SHAME AS WE'VE BEEN A HYUNDAI FAMILY FOR 30 YEARS BUT YOU'RE ALL ABOUT GREED NOW AND FAILING TO TAKE RESPONSIBILITY OR REIMBURSE ALL OF THESE FAMILIES WHO ARE OUT OF VEHICLES DURING THIS PANDEMIC TRULY SHOWS WHAT YOU'RE COMPANY IS ALL ABOUT. DONT BUY FROM HYUNDAI IF YOU'RE READING THIS. THEY'LL RECALL SOMETHING WITH THE SAME ISSUE AS YOURS BUT CLAIM IT'S A YEAR BEHIND OR AHEAD OF YOURS AND REFUSE TO COVER IT.. EVEN WITH 238 COMPLAINTS ABSOLUTELY ZERO RESPONSIBILITY. JUST READ THE COMPLAINTS YOURSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344327August 10, 2020
ENGINE
MY HYUNDAI SANTA FE GLS RECENTLY SEIZED MID DRIVE. THERE WAS NO PRIOR WARNING, NO LIGHTS INCLUDING OIL LIGHT OR ENGINE LIGHT. THE CAR, WHICH HAS BEEN SERVICED THROUGH THIS DEALERSHIP AND PURCHASED THROUGH THIS DEALERSHIP IS UNDRIVEABLE AND ACCORDING TO THE DEALERSHIP, THEY DO NOT KNOW WHY AND HYUNDAI IS "NOW TIGHT IN THE PURSE" AND WON'T FIX ISSUES WITH THEIR CARS SINCE COVID. I WAS TOLD THAT THIS TYPE OF CIRCUMSTANCE WAS SEEN WITH THE ELANTRA, BUT NOT THE SANTA FE BEFORE. I AM ADVISED THAT THIS VEHICLE, WHICH IS THE THIRD HYUNDAI I HAVE PURCHASED AND STILL MAKE LOAN PAYMENTS ON IS NOW A LEMON AND I WOULD BE BETTER SUITED TO GET A NEW MOTOR FROM A JUNK YARD. I AM A FAMILY OF SIX PEOPLE AND JUST RECENTLY MOVED INTO A NEW HOME, SO HAVING AN UNUSABLE VEHICLE AND BEING ABLE TO FUND A NEW MOTOR IN WHAT WAS TOLD TO ME IS A QUALITY CAR IS NOT OK. DESPITE THIS, IT IS STILL UNDER NO CIRCUMSTANCES OK THAT A VEHICLE LIKE THIS SHOULD HAVE A MOTOR JUST QUIT. ACCORDING TO ARTICLES ONLINE, I SEE THAT THIS HAS BEEN A PROBLEM WITH THIS YEAR/MAKE/MODEL. THE MAN AT THE DEALERSHIP WILL NOT DISCUSS ANY FURTHER AND WILL OFFER VERY LITTLE INFORMATION. I AM AT AN UTTER LOSS. I HAVE BEEN A GOOD CUSTOMER. I HAVE A FAMILY. PLEASE, PLEASE HELP. PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348442August 10, 2020
ENGINE
I TOOK MY CAR TO THE LOCAL HYUNDAI SERVICE CENTER 8/4/2020 DUE TO THE CHECK ENGINE LIGHT BEING ON. NO OTHER SYMPTOMS. I WAS TOLD THE LIGHT CAME ON DUE TO COMPLETE ENGINE FAILURE. NO OTHER INFORMATION PROVIDED. I'M CURRENTLY WAITING TO HEAR IF THE REPAIR WILL BE COVERED BY MY EXTENDED WARRANTY OF IF I WILL BE FACED WITH THE $17K REPAIR. VEHICLE IS ONLY 4 YEARS OLD AND HAS REQUIRED SERVICING EVERY YEAR SINCE I PURCHASED IT (CPO).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348479August 10, 2020
VEHICLE SPEED CONTROL
STOPPED AT A RED LIGHT. STEPPED ON GAS TO MOVE AND THE ENGINE REVVED UP AND IT JUST TOOK OFF. HAD TO USE BOTH FEET ON BRAKE PEDAL TO STOP THE CAR. GOING ABOUT 1 MPH AFTER THE LIGHT TURNED GREEN. THE ENGINE ACCELERATED AND WOULDN'T STOP. NEARLY HIT THE CAR IN FRONT OF US. MAY BE COMPUTER OR THROTTLE POSITIONING SENSOR. AND IT HAPPENED AGAIN LATER. SAME DAY. GOING STRAIGHT, UP A HILL ABOUT 2MPH AND ONCE AGAIN THE ENGINE SPED UP AND THE CAR TOOK OFF. IT WAS VERY DIFFICULT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344087August 8, 2020
ENGINE, POWER TRAIN
WHEN I STOP AT TRAFFIC LIGHT THE CAR HAS VIBRATION I CAN FELL IT WHILE I STEP ON THE BREAK I TOOK IT 2 HYUNDAI THEY ADVISE ME IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343920August 7, 2020
ENGINE
CHECK ENGINE LIGHT ILLUMINATED WHILE TRAVELING DOWN THE INTERSTATE, LOST POWER TO THE GAS PEDAL TAKING SPEED DOWN TO 30 MPH. MANAGED TO MAKE IT OFF OF AN EXIT AND TO THE CLOSEST MECHANIC. THE MECHANIC FOUND METAL FRAGMENTS IN THE OIL FILTER LEADING HIM TO BELIEVE THAT THERE IS A FAULTY ENGINE. CALLED HYUNDAI OF ASHEVILLE AND WAS TOLD TO BRING IT IN. THEY DIAGNOSED IT AS THE CAMS LOCKING UP, MEANING I NEED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343679August 6, 2020
FUEL/PROPULSION SYSTEM
FUEL SENSOR PROBLEMS, FUEL LIGHT ON, CHECK ENGINE LIGHT ON, BOTH GO OUT WHEN TANK IS ABOUT (I WOULD ESTIMATE) 7/8 TO ABOUT 1/2 A TANK BUT ARE ON AT FULL AND I'M GUESSING 7/16 AND BELOW. I CAN PRETTY MUCH ESTIMATE MY MILEAGE BUT WITH 2 CHILDREN ABOUT TO GET THEIR LICENSE I FEEL THIS WOULD BE HAZARDOUS IF NOT DANGEROUS SHOULD THEY RUN OUT OF GAS ON A PARKWAY OR EXPRESSWAY. WITH ALL THE COMPLAINTS IT SHOULD BE RATED AS A RECALL AND FIXED. SEEMS TO ME THAT IT OCCURS ONCE THE BUMPER TO BUMPER WARRANTY EXPIRES AND IS NOT COVERED UNDER THE DRIVE TRAIN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343431August 5, 2020
AIR BAGS
AIRBAG LIGHT CAME ON FOR NO REASON KNOWN TO ME. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME IT NEED TO BE REPLACED. ITS THE PASSENGER SIDE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343434August 5, 2020
AIR BAGS, ELECTRICAL SYSTEM
CLOCK SPRING CONTACT ASSEMBLY FOR DRIVERS AIRBAG. EXPERIENCING HIGH RESISTANCE CODE. RECALL 11V472000 COVERED SOME 2008 MODELS BUT NOT MINE. AIR BAG LIGHT CAME ON AFTER STARTING VEHICLE ON 08/03/2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343499August 5, 2020
ENGINE
I WAS DRIVING THE VEHICLE HAD JUST MERGED OFF THE HIGHWAY AND NOTICED THAT ALL THE LIGHTS ON THE DASHBOARD FLASHED AND THE VEHICLE HAD STOPPED WHILE I WAS DRIVING STILL IN PARK. I TRIED TO PUT THE CAR ON IN PARK BUT IT WOULDN'T ALLOW ME TO THE CAR ROLLED BACK WHILE STILL IN DRIVE. I CUT THE CAR OFF AND BACK ON AGAIN AND WAS ABLE TO GET TO THE NEXT LIGHT WHERE THE CAR CUT OFF COMPLETELY STILL IN DRIVE DURING ONCOMING TRAFFIC AGAIN. THE PASSENGER DRIVER WAS ABLE TO PUT THE CAR IN PARK TURN THE CAR OFF AND BACK ON PLACE THE CAR IN REVERSE INTO AN PARKING LOT WHERE I CALLED FOR A TOW TRUCK CAUSE THE CAR WOULD NEVER START BACK UP. WAS TOLD THAT THE ENGINE LOCKED UP ON AFTER HAVING SEVERAL MECHANICS LOOK AT THE VEHICLE AND STILL TODAY I HAVE A CAR THAT I JUST PURCHASED IN MAY AND CAN'T DRIVE DUE TO THE ENGINE LOCKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342924August 3, 2020
ENGINE
ENGINE RATTLE ONE DAY, ENGINE SEIZE UP DURING DOWNSHIFT GETTING OFF EXPRESSWAY THE NEXT DAY. CRANKSHAFT BOLT WILL NOT ROTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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