Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11337817July 7, 2020
POWER TRAIN
WHEN AT HIGHWAY SPEEDS CAR WILL SUDDENLY LOSE GEARS [GO FROM 6TH TO 4TH] AND NOT BE ABLE TO REACH SPEEDS ABOVE 60MPH OR GET OUT OF 4TH GEAR. THIS HAS HAPPENED NOW 3 TIMES IN THE LAST 3 WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337984July 7, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM, SUSPENSION
I WOULD LIKE TO HAVE THE VEHICLE REMOVED AND COMPENSATE THE VALUE TO PREVENT LOSS OF MY HUMAN LIFE OR OF ANOTHER PERSON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338035July 7, 2020
ENGINE
ROD BEARING WENT OUT IN THE ENGINE AT 81,123 MILES. THE VEHICLES WAS IN MOTION AND WENT INTO SLOW POWER MODE. HOWEVER, MY FEELING IS THE DAMAGE TO THE MOTOR WAS ALREADY DONE BEFORE THERE WERE ANY SIGNS OF TROUBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337361July 3, 2020
UNKNOWN OR OTHER
DATE: FRIDAY, 3 JULY 2020. MY CAR WOULD NOT UNLOCK WITH THE KEY FOB. THOUGHT THE KEY FOB WAS DEAD AND GRABBED THE SPARE TO TRY AGAIN. NO LUCK WITH THAT ONE EITHER. TRIED USING THE BLUE LINK APP TO UNLOCK. UNSUCCESSFUL AGAIN. UNLOCKED MY CAR WITH THE KEY FROM THE FOB AND GOT IN. NONE OF THE INTERIOR LIGHTS CAME ON (I KEEP THIS FEATURE ON). THAT SHOULD HAVE BEEN MY FIRST CLUE. TRIED STARTING THE VEHICLE LIKE THE OWNER'S MANUAL SUGGESTS IF THE KEY FOB BATTERY IS WEAK. DIDN'T WORK. I TRIED TO TEST DIFFERENT FUNCTIONS THAT WOULD NORMALLY WORK IF A VEHICLE IS OFF (I.E. THE LOCK/UNLOCK BUTTONS AND HAZARD LIGHTS). NOTHING WORKED. I HAD TO CALL FOR A TOW TO MY DEALERSHIP, WHICH HAS TO WAIT UNTIL AFTER THE HOLIDAY WEEKEND (4TH OF JULY). I WILL NOT FIND OUT THE PROBLEM UNTIL AFTER. I DID NOT LEAVE ANY LIGHTS ON OR ANY DOORS OPEN. I JUST USED MY CAR THE DAY BEFORE THIS AND THERE WAS NO INDICATION OF ANYTHING WRONG WITH THE VEHICLE. NO LIGHTS ON THE DASH CAME ON TO ALERT ME OF ANYTHING AND MY CAR IS ACTING DEAD. MORE DEAD THAN YOUR REGULAR NEEDING A JUMP START DEAD. THE ONLY THING I HAVE NOT TRIED IS JUMP STARTING IN FEAR OF INVALIDATING THE WARRANTY IN SOME WAY. THANKFUL MY CAR IS JUST IN MY DRIVEWAY AND I'M NOT STRANDED WITH MY KID SOMEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337169July 2, 2020
POWER TRAIN
TRANSMISSION FAILURE WITH NO WARNING. NO PREVIOUS ISSUES. GOING UP HILL AT 40MPH TRANSMISSION SLIPPED AND JAMMED INTO GEAR SO HARD IT FELT LIKE I WAS REAR ENDED. I HAD IT TOWED TO A GARAGE. TRANSMISSION NEEDS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331748June 30, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE UNINTENDEDLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HYUNDAI OF NEW PORT RICHEY LOCATED AT 3936 US-19, NEW PORT RICHEY, FL 34652, (727) 477-8644, WHERE AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 79,053.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330728June 25, 2020
ENGINE
I WAS DRIVING THROUGH THE HIGHWAY AT 80MPH AND I JUST LOST POWER. CHECK ENGINE AND OIL WARNING LIGHTS CAME ON. WHEN I TURNED THE CAR ON TO EXIT HIGHWAY I HEARD A KNOCKING SOUND COMING FROM ENGINE. BASICALLY I HAD TO HAVE IT TOWED. I FOUND OUT THE NEXT DAY ABOUT A RECALL 162 ABOUT ENGINE FAILURE FOR THIS MODEL. I CONTACTED HYUNDAI USA BECAUSE I PURCHASED THE VEHICLE IN THE US AND AFTER 5 DAYS NOT HEARING FROM THEM I DECIDED TO CALL BACK ONLY TO BE TOLD THAT THE CASE HAS NOT BEEN HANDLED YET. SO NOW I AM BEING TOLD THAT THEY CANNOT DO ANYTHING FOR ME. I AM LEFT WITH A RECALL THAT IS NOT MY RESPONSIBILITY. WAY TO GO HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330874June 25, 2020
AIR BAGS:SIDE/WINDOW, AIR BAGS
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT UNKNOWN SPEED, THE FRONT DRIVER'S AND PASSENGER'S SIDE SIDE-CURTAIN AIR BAGS DEPLOYED WITHOUT AN IMPACT. THE PRESSURE FROM THE AIRBAG RIPPED THE SEAMS OF THE PASSENGER'S AND DRIVER'S SEATS. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT CALLED WINN HYUNDAI OF SANTA MARIA AT: (805)349-8500 AND WAS REFERRED TO THE CORPORATE CONSUMER AFFAIRS OFFICE. THE OFFICE SENT FORMS FOR THE CONTACT TO COMPLETE AND RETURN, ALONG WITH ANY PICTURES. THE DEALER ALSO REQUESTED THAT THE VEHICLE BE TAKEN IN TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330254June 23, 2020
ELECTRICAL SYSTEM
INTERIOR LIGHTS, PHONE, RADIO AND DASH LIGHTS TURN ON BY THEM SELVES WHILE DRIVING ON HIGHWAY OR BACK ROADS.EVEN IF I DON?T HAVE ANY ELECTRONICS WITH ME. THE MOBILE PHONE WORKED TWO TIMES IN 2 YRS. THEN IT HAS NOT WORKED AGAIN, THE LIGHTS MIGHT LIGHT BUT NO CONNECTION OCCURS.ALSO- THE AIR CONDITIONER SHUTS OFF WHILE DRIVING ON THE HIGHWAY 70 MPH OR 40 MPH OR CRUISING ON A BACK ROAD. I WAS IN GEORGIA WITH MY TWO PREMATURE TWINS THE TEMPERATURE WAS 101 AND NO AIR! I HAD TO STOP EVERY FEW MINUTES, TURN OFF THE CAR, WAIT THEN TURN IT ON AGAIN. I MAY ONLY GET 10 MILES AND I WOULD HAVE TO STOP AGAIN. I HAD TO MAKE UNEXPECTED HOTEL RESERVATIONS AND LEFT THE CAR AT A HYUNDAI DEALERSHIP FOR 2 DAYS TO SEE IF THEY COULD FIX IT. THEY WERE NOT ABLE THEY COULDN?T FIND THE PROBLEM. WE STARTED BACK HOME A 500 MILE TRIP IN 101 DEGREE. WITH 2 PREMATURE BABIES NO LESS THAN 5 MILES DOWN THE ROAD.... IT STARTED ALL OVER AGAIN! THE SAME THING HAPPENED WITH THE AIR CONDITIONER OF MY 2003 SANTA FE. I ASSUMED IT MUST HAVE BEEN A FLUKE...OBVIOUSLY NOT! BECAUSE SADLY HERE I AM AGAIN! CAN YOU PLEASE ADVISE ME OF THE STEPS I SHOULD TAKE NEXT? THANKS SO MUCH FOR YOUR HELP! I WILL LIST THE FIRST DATE IT OCCURRED. IT CONTINUES TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330123June 22, 2020
STRUCTURE:BODY
STARTING APPROXIMATELY TWO MONTHS AFTER PURCHASING MY VEHICLE, JUNE 2017, MY PAINT HAS BEEN STEADILY CHIPPING OFF OF MY CAR, MOSTLY IN THE FRONT AREA (HOOD, ROOF, SIDES OF HOOD). AS YOU WILL SEE IN THE VIDEO, TOUCHING THE PAINT MAKES IT CHIP OFF. IT STARTED OUT AS JUST A COUPLE OF CHIPS AND HAS STEADILY TURNED INTO LARGE PIECES OF MISSING PAINT ESPECIALLY AFTER TAKING ROAD TRIPS OF MORE THAN TWO HOURS, I NOTICE A BIG DIFFERENCE. I TRIED TO LOAD A VIDEO SO THAT YOU CAN SEE, ALL I HAVE TO DO IS TOUCH THE LARGE SPOT ON THE RIGHT SIDE OF MY HOOD AND THE PAINT LITERALLY FALLS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329860June 21, 2020
ENGINE
DRIVING ON A 45 MPH ROAD THE ENGINE LOST ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329766June 19, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY, UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE TRAVELING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329602June 18, 2020
AIR BAGS
DASHBOARD RED AIRBAG STAY ON ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329284June 16, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
DRIVING ON INTERSTATE UP A INCLINE IN HEAVY TRAFFIC DRIVING 70 MPH VEHICLE LOST ALL ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329065June 15, 2020
ENGINE
WAS DRIVING MY 2012 SANTA FE ON RT 565 WHEN THE CAR STARTED MAKING A LOUD BANGING SOUND IN THE ENGINE AND THE CAR JUST DIED. I WAS ABLE TO ROLL THE CAR OFF TO THE SHOULDER BEFORE CAUSING AN ACCIDENT. I HAD THE CAR TOWED TO MY HOUSE WHERE A MECHANIC LOOKED AT IT AND INFORMED ME THE ENGINE WAS SHOT AND TOLD ME ABOUT THIS WEB SITE SO I COULD SEE THAT THERE ARE MULTIPLE INCIDENTS SIMILAR TO THE ONE I EXPERIENCED. I PURCHASED THIS VEHICLE NEW FROM SUSSEX HYUNDAI IT CURRENTLY HAS 108,000 MILES I PLAN ON GOING IN TOMORROW AND SPEAKING WITH THEM. WITH ALL THE ENGINE COMPLAINTS AND SCENARIOS THAT COULD HAVE RESULTED IN ACCIDENTS LISTED ON THIS WEB SITE YOU WOULD THINK THAT NHTSA OR HYUNDAI WOULD IMPLEMENT AN ENGINE RECALL. HOPING THE DEALER WILL GO TO BAT FOR ME AND CONTACT HYUNDAI AMERICA TO FIX MY ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328658June 13, 2020
ELECTRICAL SYSTEM, ENGINE
POTENTIAL FIRE HAZARD AND ENGINE FAILURE. OIL LEAKING FROM TOP, ANTERIOR, PASSENGER SIDE OF ENGINE AGAIN CAUSING ELECTRICAL ISSUES AND ALTERNATOR FAILURE. MULTIPLE ELECTRICAL ISSUES, CAR NOT STARTING, CLOCK RESETTING, DRAINING OF BATTERY. SOLUTION: REPLACED VALVE COVER GASKET AT OWNERS EXPENSE FIRST TIME AT 114900 MILES, BEFORE SERVICE CAMPAIGN 936 WAS KNOWN. MULTIPLE ELECTRICAL ISSUES AGAIN, CLOCK RESETTING, CAR NOT STARTING, TRIPOMETER RESETTING. SOLUTION: DEALERSHIP REPLACED VALVE COVER GASKET SECOND TIME AT 136,434 MILES, UNDER RECALL. DEALERSHIP ALSO REPLACED FAULTY, OIL COVERED ALTERNATOR. DEALERSHIP NOTED THAT THE TIMING CHAIN COVER WAS LEAKING OIL. THE TIMING CHAIN COVER IS NOT COVERED UNDER THE SERVICE CAMPAIGN 936, BUT SHOULD BE AS THE LEAK IS THE SIMILAR ISSUE TO THE VALVE GASKET COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328664June 13, 2020
AIR BAGS, SEAT BELTS
DRIVERS CHEST SEAT BELT IS LOOSE AND THE SENSOR IN THE SEAT BELT YOU SNAP AND LOCK IT IN PLACE MAKES THE "AIR BAG" LIGHT FOR THE DRIVER ONLY COME ON. I'VE HAD IT DIAGNOSED AND CHECKED BY A LICENSED MECHANIC, AND WAS TOLD THE SEAT BELT IS DEFECTED, AND CURRENTLY, AS LONG AS THE "AIR BAG" LIGHT REMAINS ON, EVEN IF THEY TURNED IT OFF, THE DRIVERS AIR BAG WOULD NOT DEPLOY IF IMPACTED HARD ENOUGH IN VEHICLE COLLISION. THE AIR BAG IS OKAY AND IN WORKING CONDITION, ITS THE SENSORS IN THE SEAT BELTS IN THE DRIVER'S SEAT THAT ARE OUT OF DATE. THE "RED LIGHT" REMAINS ON FROM THE TIME I START THE VEHICLE AND ITS IN PARK, IDLING, MOVING, UP UNTIL WE ARE BACK IDLING, AND THE ENGINE IS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328527June 12, 2020
WHEELS
MY VEHICLE CALLS FOR A SWAY BAR N LINK IT DOES NOT HAVE ONE OR A PLACE TO PUT ONE FOR THE REAR PASSENGER SIDE. WHEN I GO OVER A BUMP IT MAKES A REAL LOUD NOISE. I REPLACED BOTH SHOCKS. NOISE IS STILL THERE. THERE ARE 4 RECALLS ON THIS CAR. RECALL #03V030000, #14V435000,#09V123000,03V520000. IN MOTION *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11327913June 9, 2020
UNKNOWN OR OTHER
ONE DAY FOR NO APPARENT REASON THE BSD SYSTEM STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327960June 9, 2020
ELECTRICAL SYSTEM
VEHICLE LOSES ALL ELECTRICAL POWER, DESPITE HAVING A NEW BATTERY INSTALLED BY DEALER. BATTERY RUNS DOWN, SOMETIMES OVERNIGHT. DEALER CANNOT FIND ANY ISSUES, THOUGH SOMETHING CLEARLY IS DRAINING BATTERY POWER VERY QUICKLY. IT HAS HAPPENED AT LEAST 5 TIMES IN THE PAST 3 MONTHS. VEHICLE IS OPERATED OFTEN ENOUGH TO PRECLUDE SUCH BATTERY DRAINAGE. I AM BRINGING IT BACK TO THE DEALER AGAIN ON 11 JUNE, AS THIS OCCURRED AGAIN TODAY (9 JUNE). I PURCHASED A PORTABLE MACHINE THAT JUMPS THE CAR BECAUSE THIS HAPPENS SO OFTEN. MY SPOUSE IS THE PRIMARY OPERATOR OF THIS VEHICLE AND I FEAR THAT THE ELECTRICAL WILL FAIL UNEXPECTEDLY AND POSE A SAFETY PROBLEM. THIS IS A DESIGN FLAW OR A LEMON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe