Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11354175September 10, 2020
FUEL/PROPULSION SYSTEM
I PULLED INTO THE DRIVEWAY AND PUT ON THE BRAKES WHEN THE VEHICLE ACCELERATED AND RAN INTO THE GARAGE AND THE FRAME. THERE ARE TIRE MARKS ON THE CEMENT SHOWING THE BRAKES WERE APPLIED. I'VE HAD PROBLEMS WITH THE ACCELERATE CUTTING OUT WHILE ON THE FREEWAY ON RAMP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11354258September 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED WEST BROAD HYUNDAI LOCATED AT 8903 W BROAD ST, RICHMOND, VA 23294, (804) 755-7777, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353964September 9, 2020
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE EQUIPPED WITH KUMHO TIRES, TIRE LINE: CRUGEN PREMIUM KL33 N/A, TIRE SIZE: 235/55/R19 N/A, THE DOT NUMBER: 000JTYANH4419. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT PASSENGER'S SIDE TIRE WAS SHAKING ABNORMALLY. THE CONTACT DROVE TO A TIRE SHOP AND NOTICE THAT THE TREAD BELT WAS SEPARATING FROM THE FRONT PASSENGER'S SIDE TIRE. THE CONTACT STATED THAT THE TIRE WAS REPLACED HOWEVER, IN APRIL THE FRONT AND REAR DRIVER'S SIDE TIRES EXPERIENCED THE SAME FAILURE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,758.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354069September 9, 2020
ENGINE
BEEN LOSING OIL INBETWEEN OIL CHANGES AS DOCUMENTED BY FACILITIES THAT CHANGED IT AND NOTHING WAS SAID BY DEALER WHEN I ASKED IF IT WAS A PROBLEM AT THE MOST RECENT OIL CHANGE. TODAY MY ENGINE LIGHT CAME ON AND BLEW AND WAS BONE DRY. I WAS ON THE INTERSTATE AND IT STOPPED ACCELERATING AND KNOCKING. I HAD IT TOWED TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353848September 8, 2020
SUSPENSION
FRONT RIGHT STRUT SPRING RELEASED FROM THE MOUNTING WITH A LOUD BANG AND WAS RUBBING AGAINST THE TIRE. THIS HAPPEN WHILE DRIVING AT 30 MPH. THE TIRE WAS DAMAGED. I HAVE REPLACED BOTH FRONT STRUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353488September 7, 2020
FUEL/PROPULSION SYSTEM
FUEL SENSOR BAD, GAUGE MOVES FROM FULL TO EMPTY BEFORE MY EYES ON A FULL TANK OF GAS. ENGINE LIGHT COMES ON, LOW FUEL LIGHT COMES ON. MECHANIC TELLS ME THAT THIS SHOULD BE COVERED BY HYUNDAI WITH A RECALL BUT THERE IS NO RECALL. WORRIES ME CONSTANTLY, HAVE TO FILL UP AFTER 60 MILES EVERY TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353605September 7, 2020
SEATS, VEHICLE SPEED CONTROL
AIR STAYS AT WARM WHEN DRIVING IN HEAT AND WON'T COOL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353122September 4, 2020
ENGINE
ON SEPTEMBER 1, 2020, THE ENGINE STARTED TO SLOW DOWN AND MAKE A CRUNCHING CRACKING NOISE ABOUT A MILE LATER WE CAME TO A COMPLETE STOP, ON A MAIN HWY.WE HAD TO CALL AAA TO COME GET US. WE HAD THE POLICE STAY BEHIND US UNTIL THE TOW TRUCK CAME. IT TOOK 45 MINUTES DUE TO THE HEAVY TRAFFIC AND TIME OF DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353260September 4, 2020
ENGINE
VEHICLE BLEW A HEAD GASKET. MECHANIC SAID REAR BANK HEAD BOLTS WERE NOT TORQUED TO SPEC. WAS OF THE OPINION IT CAME OFF THE ASSEMBLY LINE THAT WAY. I NEVER HAD IT MAX TO RED LEVEL ON OVERHEATING AND WAS SHOCKED THAT THE ENGINE WAS DAMAGED. THE VEHICLE BEGAN TO SPORADIC TEMP SPIKES THEN BACK DOWN BEFORE I COULD EVEN PULL OFF. THIS HAPPENED ON RESIDENTIAL STREETS, ON THE INTERSTATE, ANYWHERE REALLY. THIS HAPPENED ONE DAY, THEN WOULD BE FINE FOR A WEEK, THEN STARTED IT AGAIN. I WAS ON MY WAY HOME FROM CHURCH AND THE ENGINE TEMP STARTED ACTING SPORADICALLY. I WOULD PULL OFF AND IT WOULD COOL WITHIN A SECOND OR 2. I TRIED TO MAKE IT HOME, BUT THE ENGINE TEMP GAUGE STOPPED COOLING BACK DOWN TO QUICKLY. I CALLED AAA AND HAD IT TOWED TO A MECHANIC. BLOWN HEAD GASKET. ALMOST $5,000 TO FIX. I HAVE TAKEN PRESTINE CARE OF THIS AUTO. MY 2ND HYUNDAI VEHICLE BUT NOW I'M LOOKING AT OTHER BRANDS. A LITTLE GUN SHY OF HYUNDAIS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352436September 1, 2020
STEERING
TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTICS TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352510September 1, 2020
ENGINE
WHILE DRIVING DOWN THE HIGHWAY WEDNESDAY AFTERNOON I HEARD A LOUD BANG AND I ASSUMED THAT A ROCK HAD HIT THE SIDE OF MY CAR. WHEN I GOT HOME I CHECKED BUT DID NOT SEE ANY DENTS OR SCRATCHES ON THAT SIDE. THAT EVENING I DROVE MY CAR AGAIN ON THE HIGHWAY AND IT STALLED OUT WHILE I WAS DRIVING. I PULLED OVER TO THE BREAK DOWN LANE AND TURNED IT OFF. AFTER ABOUT A MINUTE I TURNED IT BACK ON AND IT STARTED UP FINE AND DROVE JUST FINE THE REST OF THE NIGHT AND THE NEXT DAY. ON FRIDAY WHEN I STARTED DRIVING DOWN THE ROAD IT MADE A VERY LOUD NOISE, WHICH WAS A CONSTANT LOUD NOISE. I TURNED AROUND AND BROUGHT IT HOME AND CALLED MY MECHANIC. HE CHECKED THE CAR AND SAID THAT THE ENGINE NEEDED TO BE REPLACED, WHICH WOULD COST MORE THAN WHAT THE CAR IS CURRENTLY WORTH. THE CAR HAS LESS THAN 130,000 MILES ON IT. I BRING IT IN EVERY 3 MONTHS FOR OIL CHANGES AND MAKE SURE TO DO ALL OF THE RECOMMENDED REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352247August 31, 2020
STEERING
CLICKING SOUND IN STEERING COLUMN WHEN TURNING WHEEL. SOUND HAS GOTTEN LOUDER AND MORE FREQUENT WITH USAGE. THIS IS DURING NORMAL DRIVING/TURNING. OCCURANCES STARTED OUT ONLY OVER SEVERE BUMPS AND SHARP TURNS, NOW MUCH MORE FREQUENT OVER SMALL BUMPS AND SLIGHT TURNS, EVEN WHEN STATIONARY AND TURNING WHEEL. PER INTERNET COMPLAINT SITES, THE PROBLEM IS WIDESPREAD. APPEARS TO BE A CHEAP PLASTIC COUPLING THAT IS FAILING. STARTED AT ABOUT 75000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352269August 31, 2020
ENGINE
WHILE DRIVING ON THE HYWAY AT 65 THE ENGINE SEIZED AND BROKE THE ENGINE BLOCK SPRAYING OIL ONTO THE HOT EXHAUST ALMOST CATCHING FIRE. THIS ENGINE HAS BEEN VERY WELL MAINTAINED AND GAVE NO WARNING SIGNS OF HAVEING A PROBLEM. A CONNECTING ROD BEARING STARVED FOR OIL AND BROKE THE ROD. HYUNDAI WAS CONTACTED AND DECLINED TO INSPECT OR INVESTIGATE THIS ENGINE FAILURE AND ALMOST CATCHING FIRE. THEY ALSO DECLINED TO HELP WITH THE REPAIRS OR COSTS I SPOKE TO MARIA AT HYUNDAI CORPORATE AND MY CASE NUMBER WITH HYUNDAI WAS 17260696 ALSO THE AVALIABILLITY OF THE REPLACEMENT ENGINE IS LIMITED TO A SHORT BLOCK BECAUSE HYUNDAI DOES NOT HAVE ENOUGH ENGINES TO REPLACE THEM ALL THAT ARE GOING BAD SADLY MY CAR IS ONE YEAR OFF FROM FALLING UNDER THE ENGINE RECALL SO IM STUCK FOOTING THE BILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352062August 30, 2020
ENGINE
MERGED INTO I-95/THRUWAY FROM DUNKIN DONUTS AND NOTICED THE VEHICLE HAVING DIFFICULTY GOING UP SLIGHT HILL. THE VEHICLE WOULDN'T ACCELERATE AND HAD A LIGHT NEW NOISE. I PULLED ONTO THE SHOULDER AND NOTICED A CHECK ENGINE LIGHT. PUT THE VEHICLE IN PARK, OPEN THE HOOD NOTICED HEAT COMING FROM UNDER THE HOOD BUT NOTHING NOTICEABLE. TRIED TO TURN THE VEHICLE BACK ON AND IT WOULDN'T TURN ON. HAD THE VEHICLE TOWED TO NEAREST MECHANIC WHO SAID THEY WOULDN'T TOUCH IT BECAUSE IT SEEMS LIKE AN ENGINE ISSUE AND TAKE IT TO HYUNDAI. ALL THE HYUNDAIS NEARBY WERE CLOSING AND COULDN'T HELP FOR 2 DAYS. HAD MY VEHICLE TOWED BACK TO MY BOROUGH ALMOST 2 HOURS AWAY. VEHICLE IS CURRENTLY SITTING THE HYUNDAI SERVICE TO BE LOOKED AT IN 2 DAYS AND NO GUIDANCE ON WHAT TO DO IN THE MEANTIME BESIDES CALL YOUR INSURANCE. THANKFUL WE CAUGHT THE ISSUE AND PULLED OVER BEFORE IT COMPLETELY SHUT OFF. OTHERWISE 5 PEOPLE INCLUDING A 4 YEAR OLD WOULD HAVE BEEN IN AN ACCIDENT WITH ANOTHER/OTHER VEHICLES BECAUSE THE VEHICLE WOULD NOT ACCELERATE OR TURN ON AFTER I PULLED ONTO THE SHOULDER. THE VEHICLE HAS 42,000 MILES ON IT, PURCHASED CPO 4 YEARS AGO AT HYUNDAI ALONG WITH TLP AND FULL COVERAGE. FIRST TIME THIS CAR EVER GAVE US ANY ISSUE. NO WARNING SIGNS BETWEEN THE DUNKIN AND THE INCIDENT 4 MILES OF GUT FEELING SAYING PULL OVER SOMETHING IS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351730August 28, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
STOPPED THE CAR AT A RED LIGHT AND THE IDLE STOP AND GO (ISG) FEATURE HAS TURNED OFF THE ENGINE... ONCE THE GREEN LIGHT TURNED ON, I PRESSED GAS AND THE ENGINE DID NOT START AND AFTER COUPLE OF ATTEMPTS ALL WARNING LIGHTS TURNED ON AND I WAS NOT ABLE TO USE THE KEY TO START THE ENGINE ASWELL. AND SO I HAD TO TURN OFF THE KEY COMPLETELY AND THEN START THE ENGINE... BOUGHT THE CERTIFIED PRE-OWNED CAR AT 38000 MILES IN FEB 2020 AND THIS HAPPENED ONLY ONCE IN AUGUST 2020 AND THE MILEAGE WAS ABOUT 39800 DURING THAT TIME. LUCKILY I HAD ONLY ONE CAR AT MY BACK WHO HONKED ON ME CONTINUOUSLY... I WAS NOT ABLE TO REPRODUCE THE ISSUE AFTERWARDS BUT TO BE HONEST I KEPT ONLY ABOUT 50 MILES SINCE THEN. I AM AFRAID IF I WOULD GET STALLED ONE FINE DAY... AND ALSO AFRAID HYUNDAI SERVICE CENTER WOULD JUST SAY NOT REPRODUCIBLE AND MAY JUST SAY TO TURN OFF THE FEATURE MAY BE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351732August 28, 2020
UNKNOWN OR OTHER
THE ACTIVE LANE KEEP ASSIST MAY WORK INTERMITTENTLY BASED ON MANY CONDITIONS LIKE WEATHER, ROAD, LIGHT, LANE MARKING, ETC... WHEN THE LANE KEEP ASSIST (ACTIVE MODE) IS ENGAGED A GREEN LIGHT APPEARS ON THE DASHBOARD... AND WHEN IT DISENGAGES THE GREEN LIGHT JUST TURNS OFF... AND NO SOUND/BEEP WARNING HAPPENS... AND I BELIEVE THAT IT IS A DESIGN FLAW THAT THERE WOULD BE NO BEEP/SOUND/ALERT WHEN THE LANE KEEP ASSIST DIS ENGAGES AND YOU STILL SAY THAT THE DRIVER IS ACCOUNTABLE/RESPONSIBLE. I WOULD CONSIDER THIS FLAW AS A SAFETY ISSUE. PLEASE NOTE THAT NO INCIDENT OR ACCIDENT HAPPENED BUT RAISING THIS COMPLAINT SO THIS CAN BE REVIEWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351675August 27, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS,ESC, BRAKE WARNING LIGHTS ON, INCLINE WARNING LIGHT ON WHEEL BEARING SPEED SENSORS BOTH HAD TO BE REPLACED CODES INDICATED PROBLEM WITH WIRES, REPLACED BUT NO SOLUTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351707August 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BRAKE HAS BEEN STICKING LAST COUPLE OF WEEKS SO THAT I HAD TO PUMP BRAKE TO RELEASE TO START. THIS MORNING I WENT OUT TO THE DRIVEWAY AND COULD NOT GET INTO CAR WITH EITHER REMOTE OR BY USING BLUE LINK ON MY PHONE. I USED THE MANUAL KEY BUT COULD NOT RELEASE ANY OTHER DOORS OR LIFT GATE. NO LIGHTS, HAZARDS, RADIO NO NOTHING. I HAVE HAD A FEW DEAD BATTERIES AND NEVER HAD A CAR THAT DEAD OVERNIGHT. I DROVE HOME FROM WORK PREVIOUS NIGHT AND I WAS OUTSIDE AFTER DARK NEXT TO MY CAR, NO LIGHTS LEFT ON. I CALLED ROADSIDE ASSISTANCE, FIRST GUY SAID HE THOUGHT THERE WAS A SHORT, PARKING BRAKE WOULD NOT RELEASE AND CAR STILL DID NOT START. A DIFFERENT TOW TRUCK HAD TO COME WITH DOLLIES AND IT WAS TOWED TO THE DEALER. DEALER SAID IT WAS A DEAD BATTERY AT 4918 MILES! THANKFULLY I WAS AT HOME AND THE HEAT INDEX WAS NOT AT 105 DEGREES YET FOR THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351714August 27, 2020
ENGINE
ENGINE SEIZED-NEEDED COMPLETE REPLACEMENT; $3,344 PAID TO WAIKEM HYUNDAI CANTON, OH- ENGINE LIGHT CAME WHILE DRIVING AND CAR STALLED. NEVER STARTED AGAIN, TOWED TO WAIKEM HYUNDAI, DENIED WARRANTY COVERAGE STATING NO PROOF OF ADEQUATE OIL CHANGES, EVEN THOUGH MANY PUBLISHED REPORTS OF HYUNDAI SANTA FE ENGINE FAILURES. I BELIEVE ENGINE RECALLS EXIST FOR 2014, ONE YEAR AWAY FROM OUR 2015- BELIEVE ISSUES OBVIOUSLY WEREN'T FIXED AND HYUNDAI NOT BEING ACCOUNTABLE FOR THEIR MISTAKES. OWNED MANY, MANY VEHICLES OVER MANY YEARS...NONE EVER HAD COMPLETE ENGINE FAILURE LIKE THIS HYUNDAI. REPAIR RECEIPT AVAILABLE UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351334August 26, 2020
ENGINE
VEHICLE BEGAN MAKING A NOISE OUT OF NOWHERE, NO LIGHT INDICATIONS, NOTHING. SUDDENLY THE ENGINE DIED ON THE INTERSTATE, AGAIN, NO LIGHT INDICATIONS UNTIL THE VEHICLE ACTUALLY STOPPED RUNNING. VEHICLE WAS TOWED TO LOCAL SHOP, FOUND OUT IT HAD ABSOLUTELY NO OIL IN IT, BUT THERE WAS NO OIL LEAK. ENGINE HAD BROKEN AND TOLD WE NEEDED A NEW ENGINE. HYUNDAI THEN TOLD US THAT THEY NO LONGER MAKE THE 2014 ENGINE, SO A REPLACEMENT WOULD COST $11,000 AND HAVE 96,000 MILES ON IT. OUR SANTA FE HAD 73,000 MILES ON IT WHEN THIS OCCURRED. SUDDEN ENGINE FAILURE WITH NO INDICATION OF AN ISSUE, WHILE TRAVELING AT A HIGH RATE OF SPEED ON THE INTERSTATE COULD HAVE PRODUCE A HORRIBLE, IF NOT FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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