Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11363632October 9, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
THE FUEL SENSOR STOPPED WORKING. PAY TO FIX IT BUT ONLY LASTED 1 MONTH AND THAN STOP WORKING AGAIN. ELECTRICAL. WAS DRIVING ON HIGHWAY HEARD A WHINING NOISE AND THEN THE CAR STARTING STALLING. WON'T TURN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362977October 6, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
TWO TIMES MY CAR HAS STALLED WHILE DRIVING, ONE AT 10 MPH AND ONE AT 20 MPH. THERE ARE NO SIGNS THAT THE CAR IS GOING TO STALL. HAVE NO LIGHTS, BRAKES, STEERING, CAN'T EVEN USE HAZARD LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362774October 5, 2020
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE CONTACT BECAME AWARE THAT THE WINDSHIELD WAS CRACKED VERTICALLY AND HORIZONTALLY IN THE CENTER OF THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED TWICE DUE TO BEING DAMAGED BY ROCKS. THE REPAIR WAS COMPLETED AT HER RESIDENCE BY SAFELITE AUTO GLASS. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 19,271.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362832October 5, 2020
AIR BAGS
THE 2012 HYUNDAI SANTA FE WAS INVOLVED IN A VEHICLE ACCIDENT WHERE THE FRONT END HIT A GUARDRAIL ON A RURAL HIGHWAY. THE GUARDRAIL WAS CRUSH, AND THE IMPACT SPUN THE CAR AROUND 180 DEGREES. NONE OF THE AIR BAGS DEPLOYED UPON IMPACT, BUT THE ENTIRE FRONT END OF THE CAR WAS AFFECTED DURING THE WRECK. PENDING NOTIFICATION IF CAR IS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11362947October 5, 2020
UNKNOWN OR OTHER
CAR LOCKS WITH A SYMBOL ON DASHBOARD OF CAR WITH A KEY THEN ANOTHER ISSUE WHEN DRIVING CAR SHUTS OFF. HAVE HAD THE CAR IN SEVERAL TIMES TOLD THEY CANNOT MIMIC THE ISSUE AND COMPUTER DOESN'T SHOW ANY CODES. CALL HYUNDAI CORPORATE TO COMPLAIN AND SAID WITH 35,000 AT THE TIME WE ARE BEYOND LEMON LAW FOR NJ. I HAVE NOW 41,000 MILES ON IT AND PROBLEM IS HAPPENING MORE AND MORE FREQUENTLY. I HAVE A HUSBAND ON OXYGEN WAITING FOR A DOUBLE LUNG TRANSPLANT AND THIS IS AN UNSAFE CAR. TODAY HAPPENED ON A BUSY HIGHWAY. I CALLED CIRCLE HYUNDAI IN SHREWBURY NJ SPOKE TO SERVICE MANAGER AND TOLD HIM THIS NEEDS TO BE CHECKED BEFORE I GET KILLED. OWNER OF DEALERSHIP TOLD ME A MONTH AGO THAT I HAVE EXHAUSTED ALL OF HIS TECHS. PLEASE HELP US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362634October 4, 2020
ENGINE, POWER TRAIN, VISIBILITY/WIPER
AIR AND DEFROSTERS QUIT TURN ENGINE OFF RESTART AND IT WORKED.5 TIMES .THE ENGINE IS A 2013 2.0 TURBO SANTA FE USING OIL 2 QUARTS A WEEK, ENGINE IS MAKING A NOISE. ALSO, DEALER SAID THEY COULD NOT DO ANYTHING UNTIL IT GETS BAD? YOU MUST CHECK THE OIL ALL THE TIME..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362328October 2, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
DURING ACCELERATION FROM A STOP SIGN/RED LIGHT OR TURNING THE ENGINE HESITATES FOR APPROXIMATELY 5 SECONDS AFTER SEVERAL TRIES BEFORE REACHING DESIRED SPEED. WHEN USING CRUISE CONTROL ON FREEWAYS THERE IS A 10 TO 15 SECOND DELAY WHEN ACCELERATING OR PASSING ANOTHER VEHICLE WHICH IN ONE INSTANCE CAUSED A NEAR ACCIDENT ON A HIGH SPEED FREEWAY. MY VEHICLE SLOWED DOWN CAUSING OTHER VEHICLES GO AROUND ME PASSING FROM THE RIGHT SIDE LANE. THESE HESITATIONS HAVE CAUSED ME SEVERAL NEAR ACCIDENTS AND MAKES ME NOT FEEL CONFIDENT WHEN DRIVING THIS CAR. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ON MANY OCCASIONS AND THEY REPORT NO ERROR CODES SHOW UP AND, THE MECHANIC CANNOT DUPLICATE THE PROBLEM. HOWEVER, THE DEALER REPLACED THE TRANSMISSION EARLIER THIS YEAR. THERE HAS BEEN NO IMPROVEMENT. I HAVE REVIEWED MANY OTHER COMPLAINTS OF THIS HESITATION PROBLEM. WILL IT TAKE DEATH REPORTS TO HELP US OWNERS? MY ISSUE BEGAN IN 2018 RIGHT AFTER PURCHASE AND THE PROBLEM IS OCCURRING MORE OFTEN NOW. NO HELP IS IN SIGHT WHEN HYUNDAI AND THE DEALERSHIP REFUSES TO ADMIT THE PROBLEM AND MAKES ME AND OTHER OWNERS FEEL LIKE WE DON'T KNOW OUR VEHICLES OR OUR OWN MINDS!! WE NEED HELP BEFORE A DEATH OCCURS NOT AFTER!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362445October 2, 2020
UNKNOWN OR OTHER
I DROVE MY CAR TO THE RESTAURANT TO MEET FAMILY FOR DINNER, WHEN I ARRIVED THE DRIVER DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. I HAD TO CRAWL OUT. I HAD NEVER EXPERIENCED THIS PRIOR TO THIS INCIDENT. IN TROUBLESHOOTING THIS, I FOUND SEVERAL INSTANCES WHERE THIS HAS HAPPENED. THE ONLY WAY TO FIX THE DOOR IS TO TEAR OFF THE PANEL. I CALLED THE HYUNDAI DEALER EXPLAINED THE ISSUE. AMANDA SHE STATED THAT THIS HAPPENS AND WOULD ORDER THE PART TO FIX MY DOOR. I EXPLAINED THAT THE DOOR CANNOT BE OPENED FROM THE INSIDE OR OUT. SHE SAID THEY COULD OPEN IT AND IT RUN APPROXIMATELY 289.00. I TOOK THE CAR IN A FEW HOURS LATER, RECEIVED A CALL EXPLAINING THAT THEY WERE NOT ABLE TO OPEN THE CAR DOOR AND THAT THERE MIGHT BE DAMAGE WHEN THEY REMOVED THE DOOR PANEL TO FIX IT. I REMINDED AMANDA THAT WHEN I INITIALLY CALLED I MADE IT CLEAR THAT THE DOOR COULD NOT BE OPEN. AMANDA HAD MATTHEW CALL ME BACK AND TELL ME IT WAS ONLY A COURTESY THAT THEY WERE LETTING ME KNOW ABOUT THE POTENTIAL DAMAGE BECAUSE THE DEALERSHIP WOULD NOT BE RESPONSIBLE FOR THE DAMAGES. I STATED THIS IS A SAFETY ISSUE. MATTHEW AGREED BUT STATED BECAUSE OF THE MILEAGE (144,000) IT WOULD NOT BE COVERED. I STATED SO IN ORDER FOR ME TO DRIVE MY CAR WITH THE DOOR FIXED; YOU MIGHT DAMAGE MY CAR AND WILL NOT BE RESPONSIBLE FOR IT. MATTHEW STATED YES. HE SAID I COULD CALL THE 1-800 CUSTOMER SERVICE NUMBERS TO SEE IF THEY COULD HELP. I QUESTIONED WHY HE WAS NOT CALLING SINCE HE HAD THE CAR AND THAT WOULD BE GOOD CUSTOMER SERVICE. MATTHEW AGREED TO CONTACT THE NUMBER. I DON'T UNDERSTAND HOW MILEAGE OF A VEHICLE HAS TO DO WITH SAFETY. THERE SHOULD BE A SAFETY MECHANISM TO BE ABLE TO OPEN A CAR DOOR WHEN THE LATCH FAILS, IF THE CAR DOOR CANNOT BE OPENED FROM THE INSIDE THEN IT SHOULD BE ABLE TO BE OPENED FROM THE OUTSIDE AND VICE VERSA. WHAT IF SOMEONE CANNOT PHYSICALLY CRAWL OUT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362482October 2, 2020
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
2007 SANTE FE LIMITED, SAGE GREY ONE OWNER, GARAGE KEPT, MAINTAINED REGULAR BASIS, LOW MILEAGE 84,000, INTERIOR AND EXTERIOR IN EXCELLENT CONDITION WITH A KELLY BLUE BOOK OF $4200 TO $4600. PURCHASED AT LAUREN HYUNDAI IN GLENVIEW AND MAINTAINED AT HYUNDAI LINCOLNWOOD, IL ALONG WITH MY REGULAR MECHANIC. I LEARNED YESTERDAY THAT THE RIGHT REAR OF SUB FRAME RUSTED OUT WITH A BOTH FRONT FRAME RUSTED OUT AND HAS A HOLE IN IT. IT'S A KNOW ISSUE BY FED, NHTSA, SERIES OF RECALLS AND DEALER RUSTED OUT FRAMES, SUB FRAMES AND OTHER PART REPAIRS AND REPLACEMETNS. THE 2007 TREATMENT DIDN'T WORK AND THE SAME ISSUE IS ALL OVER THE INTERNET WITH CLASS ACTION SUITS. I'VE ALSO READ LOW AND HIGH MILEAGE CARS WITHIN 2-10 YEARS HAVE SAME ISSUE BUT MUST BE COVERED UNDER WARRANTY. THEY RESOLVED THE OLDER ONES BY SPRAYING THEM ONE ONE RECALL AND DIDN'T UPGRADE THEIR SUB PAR PARTS FOR US COLD WEATHER SALT BELT STATES. I NOW LOST THE VALUE, CANT SELL IT OUTRIGHT AND THE CAR IS DEEMED UNSAFE. I'D LIKE ASSISTANCE GETTING THIS LOOKED AT AND REPAIRED. YES OLD BUT IN GREAT CONDITION MECHANICALLY WITH A VITAL PART OF THE CAR NOT CODE FOR CHICAGO FROM THE BEGINNING WITH A CONTINUED ISSUE UP TO TODAY. CARS THAT WERE NEW AND A FEW YEARS WERE GETTING THEM REPLACED. I THAT EVEN SAFE AFTER THE REPAIR? I STILL HAVE VALUE IN THIS CAR AND I SHOULDN'T HAVE TO FORFIT FROM GROSS NEGLIGENCE ON HYUNDAI MOTORS ON A VITAL PART OF THE CAR. I WAS CONSIDERING A TRADE BUT NOW FIND OUT ITS A MAJOR SAFETY ISSUE FOR MANY MODELS. I'D LIKE TO GET THIS LOOKED AT, REPAIRED OR WORK OUT SOME TYPE OF SOLUTION. ANY ASSISTANCE YOU CAN GIVE ME IS GREATLY APPRECIATED. THE DEALER SAID IT'S OLD AND ACTED LIKE THEY HAD NO IDEA. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362147October 1, 2020
ENGINE
ENGINE SHUTS DOWN WHILE DRIVING ON THE HIGHWAY OR I EXPERIENCE A LURCHING. AT TIME IT JUST WON'T ACCELERATE. THIS HAPPENS ON SEVERAL OCCASION THIS YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362153October 1, 2020
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER AND WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RICK CASE HYUNDAI LOCATED AT 3180 SATELLITE BLVD NW, DULUTH, GA 30096, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362224October 1, 2020
SERVICE BRAKES
I FOUND ABS ALARM MESSAGE ON DASHBOARD. WHEN I VISITED LOCAL DEALER SHOP, IT IS PROBLEM ON ABS MODULE. BUT I HEARD 2015 HYUNDAI SANTA FE HAS RECALL FOR ABS MODULE. BUT DEALER SHOP TOLD ME MU CAR IS NOT INCLUDED IN RECALL.I JUST WONDER WHY MY CAR IS NOT AVAILABLE RECALL. IT IS SAME KIND OF CAR. I WOULD LIKE THEY INVESTIGATE MY CAR IS AVAILABLR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361597September 28, 2020
POWER TRAIN
WHEN SHIFTING THE TRANSMISSION MAKES A LOUD BANGING NOISE LOSING POWER FOR A MOMENT AND THEN VIOLENTLY SNAPPING BACK INTO GEAR. IT ALMOST FEELS LIKE SOMEBODY IS HITTING YOU FROM BEHIND. SOMETIMES IT FEELS LIKE THE ACCELATION/DECELERATION IS TIGHTENING UP RIGHT BEFORE IT HAPPENS. FEELS VERY SCARY SOMETIMES AND I'M WORRIED TO DESTROY THE TRANSMISSION. VEHICLE WAS BOUGHT WITH 153K MILES ON IT AND IT HAPPENED SHORTLY AFTER. CHECK ENGINE LIGHT IS ON. ACCORDING TO DEALER ITS A SMALL EMISSION LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361326September 27, 2020
POWER TRAIN
I HAVE A 2010 HYUNDAI SANTA FE AND SINCE I BOUGHT IT 2 YEARS AGO WHEN I START IT AND LET IT WARM UP THEN I PUT IN REVERSE IT JERKS VIOLENTLY THEN I WOULD PUT IT IN DRIVE AND IT WAS IN NEUTRAL THEN ANOTHER VIOLENT JERK TO DRIVE. WHILE DRIVING IT WILL CHANGE GEARS VERY ROUGH LIKE SOME HIT ME . I KNOW HYUNDAI KNOWS OF THIS PROBLEM AND DOESN'T EXPAND THE RECALL . I CHECKED MY VIN # AND NO RECALL ON THE TRANSMISSION JUST A HAND FULL .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361384September 27, 2020
ELECTRONIC STABILITY CONTROL (ESC)
THE SENSOR COMES ON AND OFF SPORADICALLY FOR MY ABS AND TRACTION CONTROL. I BELIEVE THERE IS A SHORT AS THE LIGHTS COME ON MORE OFTEN ON HUMID DAYS. I HAVE HEARD THIS COULD CAUSE SPONTANEOUS COMBUSTION OF THE VEHICLE GIVEN THE LOCATION OF THE SENSOR. I TRANSPORT 4 YOUNG GRANDCHILDREN IN THIS VEHICLE AND WE ARE NOW AFRAID OF DYING IN A CAR FIRE. THE DEALER WANTS A FORTUNE TO REPLACE THIS SENSOR. GIVEN OTHER YEAR SANTE FE SUV HAVE BEEN RECALLED FOR THIS ISSUE I WOULD LIKE THE 2016 MODELS RECALLED AS WELL. THIS HAS BEEN ONGOING FOR A FEW WEEKS NOW. COMES ON WHEN I START VEHICLE ON HUMID DAYS. GOES OFF ON DRY DAYS.THE DEALER SAID HE WILL REPORT THAT I COULD NOT AFFORD THE REPAIR AND IF I DO GET A FIRE FROM IT THE INSURANCE COMPANY WILL NOT COVER IT AS I WAS INFORMED OF THE PROBLEM. SOUNDS LIKE BLACKMAIL TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361299September 26, 2020
STEERING, SUSPENSION
NOTHING HAS HAPPENED SO FAR, MY COMPLAINT IS THAT EVERY 4-6 MONTHS, I NEED TO BUY PARTS FOR MY SANTA FE. IT STARTS WITH A KNOCK ON THE RIGHT FRONT END OF THE CAR. I NEED TO GET TO WORK, SO I TAKE MY TIME GETTING THERE. I ALSO WAS ABOUT TO GET ON THE HIGHWAY, AND THE SPRING BROKE ON THE ON RAMP. I SEE ALL THE HORROR STORIES ABOUT THIS MODEL HYUNDAI WITH ISSUES WITH THE FRONT END . I CAN SEND YOU REPAIR BILLS OF WHAT PARTS HAVE BEEN REPLACED OVER THE LAST 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361071September 25, 2020
ELECTRICAL SYSTEM
WITH LESS THAN 1000 MILES ON THE CAR, THE HORN STOPPED WORKING INTERMITTENTLY. (THE MAJORITY OF THE TIME IT DIDN'T.) THE DEALER KEPT THE CAR FOR A WEEK. THE DETERMINATION WAS THAT THE "DRIVER AIR BAG CLOCKSPRING HAS INTERNAL MALFUNCTION". THE PAPERWORK SHOWS THAT IT WAS REPLACED. YESTERDAY, APPROXIMATELY THREE WEEKS AFTER THE REPAIR, THE HORN FAILED TO WORK AGAIN WHILE DRIVING ON THE HIGHWAY. (BASED ON PAST EXPERIENCE, SPEED DOESN'T SEEM TO BE A FACTOR.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361082September 25, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT UPON INSPECTION OF HIS REAR BRAKES, HE NOTICED EXCESSIVE CORROSION ON THE REAR TRAILING ARMS LOCATED BY THE COIL SPRINGS. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION) WHICH HE LINKED TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361123September 25, 2020
STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE STEERING COLUMN MADE A LOUD CLUNKING NOISE WHILE DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT LOSING POWER STEERING WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V118000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HER HUSBAND PURCHASED THE PART TO REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361175September 25, 2020
STRUCTURE:BODY
ON JUNE 14,2020, I BACKED OUT OF A PARKING SPOT IN A LOT OUTSIDE A GROCERY STORE AND MY HYUNDAI SANTA FE SUDDENLY ACCELERATED BACK HITTING A BARRIER POLE. WHEN I PUT IT IN DRIVE, IT LEAPT FORWARD AND SPED BETWEEN A POKE AND A PARKED CAR, RACED DOWN A TEN-FOOT EMBANKMENT AND CRASHED INTO THE CORNER OF A BRICK BUILDING. I LATER LEARNED THAT THIS WAS CALLED SUDDEN UNINTENDED ACCELERATION AND THAT THE BRAKES DO NOT WORK WHEN SUA HAPPENS. IT WAS ALL OVER WITHIN SECONDS AND I HAD NO TIME TO ACT. MY CAR WAS COMPLETELY TOTALED AND I SUFFERED RIB CAGE AND STERNUM CONTUSIONS FROM THE SEAT BELT. THE AIR BAG DID NOT DEPLOY. MY CAR SCRAPED THE PARKED CAR AND MY INSURANCE COMPANY PAID FOR THAT DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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