Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11475246July 22, 2022
ENGINE
2020 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO HIGH ENGINE ACCELERATION WHILE VEHICLE WAS PARKED. THE CONSUMER STATED THE ONCE THE ENGINE WAS STARTED THE VEHICLE BEGAN ROARING. THE RPMS WERE OVER 5,000MPH BEFOR RELEASING THE BRAKE PEDAL. THE CONSUMER RESTARTED THE VEHICLE AND IT RAN AS NORMAL. THE FAILURE OCCURRED AT 33,350 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475333July 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Santa Fe. The contact stated while driving 70 MPH, the vehicle started losing motive power, with the check engine warning light illuminated. As the contact continued driving, he began to hear an abnormal knocking sound coming from the engine. The contact pulled over and discovered that there was no oil in the engine. The contact added oil to the engine however, the knocking sound persisted. The contact towed the vehicle to his home where his brother inspected the vehicle and diagnosed the vehicle with a defective timing chain. The contact then had the vehicle towed to a dealer where the vehicle was diagnosed with a defective rod bearing. The contact was then given an estimate for the replacement of the engine. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475176July 21, 2022
FUEL/PROPULSION SYSTEM
Gas tank rusted and started leak in June of 2000. Minor at first then worse. EXTREMELY DANGEROUS, LUCKILY NEW CAUGHT FIRE OR EXPLODED. MANUFACTURER DID NOT NOTIFY US OF EXTENED WARRANTY,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475199July 21, 2022
ENGINE
UNKNOWN warning I’m the owner of a 2011 Hyundai Santa Fe and a week ago at 185k mikes all of a sudden driving on the freeway it started hesitating and sounded like metal grinding and smoking really bad. Pulled to the side of the freeway on a ramp at that. Tried to restart the vehicle and I heard a bang noise which upon later discovery the engine blew a rod with no warning locked the steering wheel couldn’t get the keys out of the ignition DO NOT buy this car still owe 5k on the vehicle
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11475184July 21, 2022
ELECTRICAL SYSTEM, SEATS
17551 mileage. Parked vehicle. Placed in Park, set parking brake. Drivers seat moved full forward and leaned forward pinning me against the steering wheel forcing the breath out of me before I was able to stop the spontaneous movement. Restricted my breathing could have injured my ribs had I not stopped it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475062July 21, 2022
POWER TRAIN
Got stuck at a traffic light when the idle stop and go never came back. Diagnosed as a transmission problem and the dealer’s going to replace the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474835July 20, 2022
ENGINE
While traveling 75 mph on the freeway, the vehicle began to violently shake. At this time, a warning message appeared that said the vehicle was performing a "system check". Another message then appeared that said to pull off the road and activate the "Blue Link". By this time, I was losing power but was able to maintain control while merging over two lanes of freeway traffic before the vehicle totally died on the side of the road. Losing all power while traveling 75 mph on a freeway created a safety issue for both myself and other drivers. I brought the vehicle to the Hyundai dealership who diagnosed an engine failure due to "misfire on number 2 cylinder, piece of valve missing". The vehicle is available for inspection at the dealership where it has been for 3 months because the manufacturer says the defect is not covered under warranty and I don't have $11,000 to replace the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474838July 20, 2022
ENGINE
engine bearing rod change, and crank shaft change on 127,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474988July 20, 2022
FUEL/PROPULSION SYSTEM
LEAKED TANK OF GAS. GAS LINE RUPTURED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475026July 20, 2022
ENGINE, EXTERIOR LIGHTING, SUSPENSION
I bought the vehicle 2 months ago, and 2 weeks ago, I noticed the car was shaking when I applied the brakes. The engine light came on and I took it to the shop, and was told I needed a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475034July 20, 2022
ENGINE, ELECTRICAL SYSTEM
Upon starting the vehicle, the gear shift went into Drive mode but did not engage the engine or electric motor when depressing the accelerator. Then it would not allow me to change gear to Park, Neutral or Reverse. It would also not allow me to turn off the car, the electric motor was still running but not moving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474852July 20, 2022
POWER TRAIN
I ran into a pretty dangerous situation while on the highway. I was driving at about 70mph picking up speed to pass a vehicle on the far left/fast lane when I suddenly noticed a loss in power (no warning, nothing!). I could hear the engine rev when stepping on the gas but the speed never picked up. I managed to stop on the far left shoulder next to the jersey barrier since there wasn't enough speed to safely get to the right shoulder. Restarting the car multiple times didn't fix the issue but the engine light came on at this point. I had to get the car towed to the nearest dealer after seeking help from the highway patrol and roadside assistance. After 3 weeks at the dealership, they told me they could not replicate the issue and asked me to take possession of the vehicle. The very next day, while on the highway, I ran into the same issue just after driving 7 miles. Again, it could have been pretty dangerous. It's now back at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474813July 19, 2022
ENGINE
Oil consumption excessively after every few hundred miles; caused engine to stall. Engine knock heard. Caused engine to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474769July 19, 2022
UNKNOWN OR OTHER
Crack windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474729July 19, 2022
ENGINE
When ISG (Idle Stop and Go) is ON, vehicle will completely turn off when pressing brake to stop. Vehicle shut off on me yesterday yielding to turn onto a busy highway. It took 5+ mins for vehicle to crank back up. Very dangerous! No warning lamps, messages, or symptoms other than vehicle completely shutting off. An appointment has been made at Hyundai dealership next month which is the first available time. Please look into this issue before someone is seriously hurt or killed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474431July 18, 2022
ELECTRICAL SYSTEM, ENGINE
My 2014 Hyundai Santa Fe Sport broke down while driving home on 5/30/2022. No active warning lights at time of incident. Vehicle slowed down while driving on interstate and lost the ability to accelerate. A noise was made (may have been considered knocking). Once parked on the side of the highway, nothing happened when START/STOP button was pressed except random lights across dash (NO WARNING LIGHTS). Vehicle did not appear to be ON. Vehicle had to be towed to local Hyundai dealership. Dealership replaced the starter, performed an engine diagnostics, then parked vehicle on lot. The vehicle caught fire on 6/20/2022 after service tech exited it; considered a total loss. The vehicle was inspected by Hyundai Dealership representative, owner's insurance company, and vendor for Hyundai Motor America. HMA ruled incident as No Root Cause for engine seizing: no fault of workmanship nor manufacturer. In addition, in January 2022, this vehicle went into LIMS mode, no active warning lights were observed, and the same dealership replaced Knock Sensor. The vehicle passed engine diagnostics test.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11474576July 18, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Santa Fe. The contact stated that while driving at various speeds, an abnormal clicking noise would emit from the vehicle without warning. As the noise persisted, the contact stated that the vehicle shut off upon the depression of the accelerator pedal while at a stop. The check engine warning light was illuminated on the instrument panel during the failure. Upon restart of the vehicle, the vehicle began to hesitate upon depression of the accelerator pedal as the RPM's began to rev. The contact was able to reach her destination and upon inspection of her vehicle, she discovered that there was no oil in the engine. The contact called the independent mechanic where she had her recent oil change and they informed her of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which was linked to the failure. The contact notified the dealer about the defect and had the vehicle towed there for assistance. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be serviced or repaired. The failure mileage was 136,981.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474612July 18, 2022
UNKNOWN OR OTHER
My Hyundai Santa Fe 2017 has an acceleration / pedal issue which has left me stranded in the middle of traffic several times. This is a safety concern as it has left my acceleration unresponsive on highway at times. It takes about 60-90 seconds for the acceleration pedal to respond again. The issue does not seem to be at cold/warm conditions of the engine. No check-engine code nor fault codes have been prompted. I have taken to the dealership 4 times in Long Island with multiple revisions of the vehicle and they advise they have not been able to reproduce. The issue keeps coming back unpredictably and my vehicle is still under full warranty with less than 40k mileage. All of my family members have attested to this safety issue and I am dumbfounded that this has not been prompted as a safety recall / concern by Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474623July 18, 2022
ENGINE
With no dashboard lights illuminated, the engine completely seized while driving 60 MPH on the highway. I was thankfully able to get it off to the side. The vehicle has been inspected by the dealership and is currently awaiting a warranty approval for a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474630July 18, 2022
ENGINE
My wife and I were driving on the highway with our 4 kids in a construction zone the vehicle lost power to accelerate. We went from 70MPH all the way down to 35MPH fully pressing the accelerator pedal. We were able to coast to a spot to stop in a merge lane. Turned off. The vehicle and restarted it. It worked as normal letting us accelerate only moments later to do it again. It happened on and off multiple times so we took side streets all the way home. It worked normally for a day or two then it happened again only this time an oil light appeared. It was the first time any warning light came on no check engine or service lights prior to. We pulled over to check the oil it was completely out of oil well before her service was do as we normally do oil changes before the scheduled time. We added 3 qts at the first gas station we pulled to when we checked it. The vehicle drove normally then no sputtering like it was before. Only the next day we performed a full oil change to ensure it had adequate oil. It ran great for a day and then an awful rattle came from the engine compartment. Started as a ticking more light sounding then became a louder clanking. We since parked the vehicle in the driveway but being around 91,000 miles it doesn't qualify for Manufacturers 100,000 warranty since we bought it pre-owned at a dealer in Texas. We are currently looking into what it takes to fix it at a mechanic since Hyundai won't warranty it. After some research it seems this same rattle and engine malfunction as well as oil consumption issues has happened on many Hyundai models. We weren't aware of this before but certainly feel there is a Manufacturers issue just reporting as I'm sure there is many others out there. Thanks in advance for any help or suggestions from anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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