Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11472617July 6, 2022
ENGINE
Driving on interstate when car went into limp mode and started ticking and knocking. Again. Flashing engine light. P1326 knock sensor code, again. Another $250 for towing to dealership and life without a car again As a single mom of a disabled child
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472635July 6, 2022
ENGINE
Engine burns oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472639July 6, 2022
STEERING
Steering column coupler is failing. If it breaks completely, I could lose control of steering and it could lead to a crash. It is available for inspection and has been inspected by Hyundai and confirmed that it is a coupler failing. The only known problem, that I didn't realize was a problem, was vibration upon braking (I thought that was the rotors needing attention) and vibration when hitting speeds between 65-75 (which I thought was an alignment issue). It was when I tool it in for an alignment that I was asked if there was any "play" or clicking in the steering column and there was, but it was so slight, I had not thought anything of it. I was told there was a recall on this part for two models in 2014, but my Santa Fe was not part of that. There was also a recall for this part on a Santa Fe 2016 forward; again, it excluded my vehicle. The job is expensive, for a $24.00 part replacement. I am told the entire steering column needs to be replaced at a cost of $2800.00 and that was from the Hyundai dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472643July 6, 2022
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
When entering a busy intersection, the car seized with no power and would not restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472433July 5, 2022
ELECTRICAL SYSTEM
Drivers side rear passenger door lock became inoperable. Door will not lock or unlock with key fob or from the drivers door arm rest door lock/unlock switch. Door lock on the door panel does not move positions when fob or door lock switch is operated. Door lock within the door handle on the inside is in between the locked and unlocked position. If the silver lock on the door is either pushed or pulled, the door lock will function. Power lock does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472194July 3, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
While driving normally, suddenly the vehicle will jolt and the RPMs go down to zero despite the vehicle still moving. Even with the gas pedal pushed down to the floor, and being able to hear the engine 'vrooming', the vehicle will not increase speed. It is extremely dangerous to not be able to speed up when on a highway or interstate. The check engine light does not come on, the diagnostic at the dealership does not throw any codes and the issue is intermittent so no one knows how to fix it since they can't duplicate the problem on demand. Usually turning the car off and on will 'fix' the problem until it happens again out of nowhere. The vehicle is extremely unsafe; this has been happening on and off for months. We do have videos of this occurring; no one at the dealership or any friends who are mechanics have any idea of what is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471932July 1, 2022
AIR BAGS
Air bag light on by itself without any incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471963July 1, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472053July 1, 2022
ENGINE
Engine lost power while on freeway and a piston fired through the engine producing a hole and causing fire to travel through the exhaust system.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11471721June 30, 2022
ENGINE
On June 1, 2022, the vehicle was towed into the dealership. Customer complained it stopped while running and wouldn't start. Initial engine Dx was completed. The battery and starter were replaced. Upon replacing both, the engine started, but was making a "clicking" sound. On June 20, 2022, another engine Dx was performed. Dx revealed DTC P1326 - Knock Signal Range/Performance and DTC B1688 - Cluster Ionizer Fault. Engine was under an extended warranty. Given known engine issues with these vehicles, Dealership planned to request Hyundai replace the customer's engine. Customer was the original owner and routinely serviced vehicle at the dealership. The vehicle was moved to the back of the storage lot. Several minutes after parking same, they observed smoke coming from the engine compartment. Three fire extinguishers were used in an effort to suppress the engine fire. The Fire Dept. was ultimately called to extinguish the blaze.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11471760June 30, 2022
POWER TRAIN, ENGINE
1) My mechanic inspected my vehicle after a rattling noise began sounding from the engine bay while accelerating and increasing RPM - The noise began shortly before the flashing check engine light turned on. My mechanic inspected the car and ran the code for the check engine light and determined that an engine connecting rod had broken and ruined the engine. Yes, it is available for inspection upon request. 2) The car experienced a loss of power and moderate vibration while driving to the mechanic after the issue. In hindsight I felt it was unsafe to have driven the car in that condition and if the mechanical issue first presented while driving at higher speeds I feel that it likely could have caused an accident or vehicle-vehicle collision 3) No. I am currently waiting for Hyundai to respond to my warranty claim. 4) No. The vehicle so far has only been inspected by my mechanic. 5) No. I began hearing the noise while running errands and within 5 minutes the check engine light came on and was flashing. I then took it to the mechanic a few days later and did not drive it between events.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471797June 30, 2022
FUEL/PROPULSION SYSTEM
Car caught fire while driving.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11471807June 30, 2022
UNKNOWN OR OTHER
The passenger door has a sharp edge at the bottom exactly like the palasade hyundai recall. Both my daughter and my 82 year old mother have gashed their ankle on the door. In the case of my mother she was lucky we did not need stitches! I have a picture of the injury. I made a case submission to Hyundai.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11471605June 29, 2022
AIR BAGS
Airbag light is constantly on from the time I start the car, until I turn it off, mechanic stated it was the passenger seatbelt buckle switch. I've seen many posts online about the same exact thing happening to them. It poses a safety threat, as the airbags are not going to go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471608June 29, 2022
VEHICLE SPEED CONTROL
On May 17th, I had an oil change completed on my 2020 Hyundai Santa Fe at a Hyundai dealership. On May 18th, I was parking my Santa Fe in a parking lot with which I am very familiar. I parked in front of the building, but realized that I had not pulled up far enough to the curb. I went to pull up a couple feet and as I started to put my foot on the gas pedal, I heard the engine roar and take off. I hit the brake, but it didn't stop, and I drove through the window and into the building. I was stunned. I have been driving for 44 years, and I have never had an accident that has been my fault. I was in shock that the car would not stop. I thought there might be a recall regarding this issue, but there wasn't. A friend told me he though he read somewhere that Kia and Hyundai were having acceleration issues. I went online and I was shocked that there are so many reports of sudden unintended acceleration and my Santa Fe was one of those vehicles. I saw one website where over 60 people with Santa Fe's have had similar issues. I was very lucky that I did not injure or kill anyone. Hyundai needs to investigate these instances, before more people are injured or killed. I feel these vehicles need to be recalled immediately. I have contacted Hyundai USA and opened a case file. After the extensive repairs to my vehicle were complete, I took my car to the dealership and instructed them to replace the throttle body assembly. To NHTSA: Please grant Defect Petition DP21-003 and investigate these issues.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11471647June 29, 2022
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I keep my vehicle backed into my single car garage. I have had 3 incidents in the last couple of months Beginning of mayish to now, where I start the vehicle, put it in drive and it does not drive. Twice it started to reverse and today it acted as though it were in neutral. I've taken video of the last 2 incidents showing that drive is selected, the dashboard and the Birdseye camera. My dealership is working to resolve but has stated to plan on my vehicle being there for awhile. This seems to be quite dangerous. When I turn the vehicle off and restart it, drive works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471383June 28, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and James Wood Hyundai (2110 US-287, Decatur, TX 76234) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471449June 28, 2022
ENGINE, VEHICLE SPEED CONTROL
2017 Hyundai Santa Fe. While driving, the vehicle stopped accelerating. The vehicle operated appropriately until half way through the drive. At stops, it would take several seconds (30ish) for the car to go about 20 mph (rough estimate). The car would not go above 50mph, and this took a few minutes to reach with the gas pedal all the way down. I parked the car and had it towed. After approximately a month at the dealership, the dealership text that there was a hole in the valve cover and that the engine would also need to be replaced. They did not say what was wrong with the engine and later stated, also via text, that to do a diagnostic it would be $350. I purchased the car used with approximately 45000 miles 10 months prior. At the time of the incident, there were 62000 miles on the vehicle. They stated that it would not be covered under warranty because I was not the original owner. I purchased the extended warranty at the time of purchase. They then filed a claim with that policy and we are awaiting an inspector to look at the vehicle. There were no warning lights prior to the issue. My family, husband and 3 children were in the car and it was dangerous because we were on a busy road and the car would not go to the speed of traffic. We are awaiting an inspector to look at the vehicle. The vehicle is currently still at the dealership. If requested, I am willing to have the car inspected. The incident occurred 5/12/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471096June 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 22V056000 (Service Brakes; Hydraulics); however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471108June 27, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Got a recall notice about an engine component had it checked they said it was fine. 7 months later it lost power and throw the piston through the bottom of the engine, oil and gas poured all over the road and we had just changed the oil. Called Hyundai and talked to them. They said it would be covered for a new engine cause they had lost a class action lawsuit. It wasn’t the matter if it went out but when it would go out. I towed it to Hyundai where it sat for 4 months before inspection. Then I was told it had to many miles on it so there for it wasn’t covered. But they was quick to offer to order me a new engine at my expense. My issue is a bad part is a bad part. Mileage doesn’t matter. They figured out what mileage most of them was going out at and set a lower mileage so they wouldn’t be responsible. I’ve only had the vehicle 4 yrs and I’m disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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