Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11476846August 1, 2022
ENGINE
My car shut completely off while turning at the traffic light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477004August 1, 2022
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
I took my car to the dealer because it hesitates when accelerating. I was told since no lights are on there's nothing they can do. This can be very dangerous as it jerks when accelerating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476627July 30, 2022
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: ASSIST
Car's power steering has suddenly stopped working twice while I was driving. -- First time occurred on 7/24/2022. I was driving approximately 30 mph at the time. I was able to retain control of car and safely park. When steering stopped working, steering light illuminated red. I also got warnings about lane-keeping assist and blind spot detection features. According to Hyundai customer portal, car recorded the following DTCs (diagnostic trouble codes): -- * C168886 (System: CHASSIS; Sub-System: LKAS) * C240162 (System: CHASSIS; Sub-System: EPS) -- After I turned car off and back on twice, warnings cleared and power steering started working again. -- I had car transported to nearest dealership. -- Dealership's service department investigated and indicated the following: -- SCANNED SYSTEM FOR CODES FOUND HISTORY CODES C240162 MOTOR CIRUIT C16886 MDPS C168881 MDPS SIGNAL C168808 MDPS SIGNAL HISTORY. -- Their corrective action was as follows: -- CHECKED GROUND CONNECTION FOR MDPS. GOOD. FOUND LOOSE CONNECTION AT DRIVER'S LEFT FOOT KICK PANEL LOOSE. CLEARED CODES AND TEST DROVE VEHICLE 3 MILES OPERATING NORMALLY -- However, when I picked up car on 7/29/2022, immediately after exiting dealership's parking lot (while driving at low speed), power steering suddenly stopped working a second time. There were similar warnings (probably about lane-keeping assist and blind spot detection features again), but Hyundai customer portal shows no DTCs this time. -- I returned car to dealership's service department for them to investigate further. -- Sidebar: A coolant line in car's engine compartment was replaced in June 2022 due to rodent damage. When dealership was first looking at this steering issue, I reminded them of that occurrence and requested that they consider possible rodent damage to electrical system as a cause of the steering issue. They did not notice any such damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476628July 30, 2022
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476663July 30, 2022
ENGINE
Car died on the highway and I had it towed to the Hyundai dealership. Smoke was pouring out of the engine. After 3 weeks the dealer said it was a bad rod bearing. The dealership sent the info to Hyundai for a replacement engine under the class action recall. Hyundai is asking for oil change records and ask the dealership to send pictures of the valve train. The dealership sent pictures and Hyundai is asking for more pictures. It seems they are trying to avoid replacing the engine which is clearly their fault. The is another lawsuit starting on Hyundai's engines due tonoil burning. Sadly this is a very comment issue with Hyundai engines and they are avoid the inevitable replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476668July 30, 2022
ENGINE
I was driving and experienced a sudden loss of power, the engine siezed without any warning lights or symptoms and I lost brake assist, and power steering instantly. I barely managed to pull off the road. A few months ago I had an oil change and when I got it back it had a sound like new gears that aren't worn in. It appeared as though they had switched my oil pump out but they insisted nothing was performed other than a computer flash and an oil change. I believe the 2.4l i4 engine has a similar issue to the older version under recall. Had I been travelling on faster road, curve or adverse conditions this could have been much more dangerous. I had it towed to the dealership right away, they told me 3 weeks for diagnosis, it has currently still not been looked and and is sitting where the tow truck left it. There are no codes stored in the computer, there wasn't a light or warning of any kind, it was very sudden and even at low speed I struggled to stop and get out of traffic and I am trained to react to such incidents and very experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476720July 30, 2022
ELECTRICAL SYSTEM, ENGINE
This will be my second report to the NHTSA. I was originally told my car needed a new engine, but then it was confirmed that was not the issue since the car started and drove just fine, the recall for the ABS mod was brought up to two different Hyundai dealerships and their corporate office, I requested if it could not be fixed to buy back my car. It was denied. My car then caught fire while driving, resulting in my husband almost dying on the highway. Fire shot from the bottom of the car up into engulfed flames within seconds…and then blew. Determined it was an electrical engine fire. All could have been avoided if Hyundai had just listened to my concerns and checked my ABS. However due their refusal to do so, and refusal to inspect my engine for the recall, my family, kids included were put at risk. It seems to be happening all over the world with these cars and NOTHING is being done.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11476509July 29, 2022
ELECTRICAL SYSTEM
The light will indicate that the driver door is opened when it is closed. Which is causing the alarm to go off randomly and it’s draining my battery completely. I just bought a new battery in June 2022 and when I went to start my car today it wouldn’t start. Something is not connected properly but I don’t know what it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476523July 29, 2022
ENGINE
Engine blew out while driving through an intersection. Car turned off and could not use the break. Ended up coasting through the intersection. Oil change was performed at Hyundai and no information was given about potential engine failure. No issues with car previously and the check engine light did not turn on. Car still turns on and runs, but now the engine makes a loud noise. No check engine light still.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476513July 29, 2022
AIR BAGS
Front air bag did not deploy in accident. I was rearended in stopped position at 55+MPH by a SUV that pushed me forward causing front end collision with the stopped car in front of me. Front, rear and back passenger damage with intrusion. Towed to dealer. Bought new from Watermark Ford, Marion, IL ~3 months ago, no recalls, no other accidents. I sustained neck, head and arm injuries requiring immediate medical attention. Crash report with Illinois State Police. Auto insurance has full details and adjuster inspecting. I have pics of my vehicle and the ones causing damage.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11476326July 28, 2022
FUEL/PROPULSION SYSTEM
Hybrid system failure while driving. Driving car, acceleration stopped dangerously, then dash warning prompt to stop driving immediately. Dealer was unable to diagnose and resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476422July 28, 2022
ENGINE, POWER TRAIN
my car is burning oil i change the oil often and after a oil change it burns about 1 to 2 quarts every 2000 miles. at 108,000 mile i had a tune up plugs coil packs and fuel injectors my car was putting a code for misfire in 3 and it was cleared after the tune up. then 4 weeks later #4 was misfiring the car is burning more oil and smoking and the knocking and ticking nosie is coming from the car the car doesnt want to start and it vibrates. if you goto drive it feels terrible and unsafe the engine light is on steady i called the hyundai dealer they said there was a engine recall on certian motels my car is in that recall. i have no use of my car and the engine needs to be replaced and the dealer said they have to try to appove it. im out the use of my only car and still have payments to make on it and insurence i have no public transportation in the poconos and im stuck no help from the 3 dealers no loaner car avaible even after the manufacture said they should supply a loaner car. no one is helpng me expidite this issue they are selling cars with dangours engines risking being stuck and blowing up the motor. numoruos people have been gong to the local news channels for help and some are waiting months to get approved for new engines i need my car im spending 400.00 per month for a car i can't use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476165July 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476201July 27, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car died after an engine recall and then another recall happened unknown at this time and today the car died again in the middle of driving. Lights flashing on dashboard and had to be towed into Holler Hyundai Winter Park for the 17th time. This car was purchased November 2021 and I have had nothing but PROBLEMS. My safety has always been put at risk Ever since it blew up going down the highway and liquid bursted out of the hood. Now today without warning it completely died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475882July 26, 2022
ENGINE
When accelerating onto the freeway the vehicle made a clunk sound and lost speed by going into limp mode when the check engine light flashed. Thankfully I was close to my exit and was able to safely get off the freeway. I called the Hyundai dealer service and they said to have it towed to them at my cost. The dealership looked it over and said I need a new engine due to oil spilling into all the cylinders. It has 87,000 miles on a 2017. Regular oil changes and just did the 80,000 miles service and spark plugs with this dealer a month before. Hyundai is refusing to pay for the remanufactured engine replacement of $7,000. No loaner car is available either. It has been 3 weeks and still isn't done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475645July 25, 2022
ENGINE
This car has 81K miles on it and the engine started knocking, no engine light nor oil light came on. The car stalled a couple of times at a red light. I dropped the car off at my local repair shop and they said it had very little oil in it and advised me to take it to a Hyundai dealer. I have video of the dash showing no lights ever came on. The dealership confirmed it had very little oil in it and no dash lights were on and advised me to call Hyundai to see about getting a replacement motor. I had the oil changed at the dealership and drove the car home. The engine was still knocking very badly and the engine ended up seizing up and the car shut down and isn't working now. I'm waiting on Hyundai to call me back. This is evidently a known problem with these cars/engines and they've had numerous class action lawsuits but haven't done an official recall. This is unacceptable. I realize the government has fined them as well but more needs to be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475647July 25, 2022
ENGINE
Saturday June 25th: Driving on I-495 North in Middleboro, MA and heard a loud clunk. All dashboard lights went on and I immediately pulled off the exit. By the time I got off the ramp, my steering and brakes had locked up and I barely made it through the intersection and pulled to the side of the road. Immediately the car started smoking and a puddle of oil formed under my car. The car was towed to a local car lot. Saturday June 25th PM: I filed a claim with USAA Insurance. Monday June 27th - July 1st: USAA in touch and sending an adjuster to the lot. Tuesday July 5th: I signed a release for the car to be towed to Hyundai of Auburn, MA Wednesday July 6th: Car towed to Herb Chambers Hyundai in Auburn, MA Friday July 8th: Hyundai dealership calls and reports that accident was likely due to a rod being released from the engine and causing damage to the rest of the engine and oil pan. They report they have “100 cars on the lot with the same problem and anticipate 4-5 months at least until the car is diagnosed and fixed.” They report they have no cars to loan or rent to me. They suggest I call Hyundai USA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475735July 25, 2022
ENGINE
While driving on the highway, the car started stalling, then a check engine light turned on. When going up hill, and when at a stop sign or stop light, the vehicle fully shut down. On the side of the road, I checked the spark plugs - one was fouled. I replaced the spark plug and the ignition coil but that did not solve the issue. Prior to this, there was excessive oil consumption. I used a quart every 6oo miles. I had the vehicle towed to Healey Hyundai in Beacon, NY where they determined there was no compression in a cylinder and that it was not covered by any existing recall or warranty. I had the issue confirmed by a mechanic shop in Poughkeepsie, NY as well, same conclusion, no compression in a cylinder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475528July 24, 2022
ENGINE
My engine blew. No warning lights were on. The acceleration started sounding weird and so I slowed it down. It started running at high rpms and then it started clanking and parts flew out from behind my car from then engine while in interstate and now my engine is blown. There wasn't much warning and no warning lights at all except my tire light which is always on even though tires are filled and don't lose air
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475237July 22, 2022
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 25 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the rod bearings replaced. The vehicle was not repaired. The contact called a second local dealer, Pearson Hyundai (11701 Midlothian Turnpike, Richmond, VA 23113: (804) 276-0300) and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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