Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11474343July 17, 2022
POWER TRAIN, ENGINE
Car is consuming oil extensively between oil changes. Car was not accelerating properly and check engine went on. Car had very little oil and was not scheduled for an oil change for another 1k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474365July 17, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The suv stalls while driving. This has happened multiple time. While driving, driving slow, taking a u turn. The battery, alternator, starter, power steering pump, water pump, rack and pinion, timing belt, serpentine belt, idler pulley, harmonic balancer, front axles, shocks, struts, some sensors, spark plugs/wires, gaskets, and many other parts are replaced in the last year. Don't know what is wrong but it is scary when it stalls suddenly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474237July 16, 2022
ENGINE
My 2016 Hyundai Santa Fe Sport's engine just stopped on me on Friday afternoon June 17th. I was driving home from work, going about 45mph when the engine started making a loud clicking noise & the engine light started blinking and then died , I was able to coast into a neighborhood but the car wouldn't start back up so I had to have it towed to the dealership I bought it from. The car has since been at the Dealership that I bought it from used in February 2021 with 87K miles on it. The dealerships service department says that the engine seized and that it needs to be replaced. They submitted a request to Hyundai USA to replace the engine but Hyundai USA has denied the request twice now. Unfortunately We owe $11k still as we have not even had it a year & a half. I discovered , upon some reserching that many people across the country have had or are currently experiencing the same issue with Hyundai USA. Looking for any help to solve my issue. I've been without a car since 6/17/22.The Dealership has no loaners & renting a car out of pocket is $400 - $500 per week. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474293July 16, 2022
ENGINE
ENGINE STALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474074July 15, 2022
ENGINE
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle made loud knocking noises. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473868July 14, 2022
VISIBILITY
The contact owns a 2020 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473989July 14, 2022
ENGINE
The engine stopped on me in a traffic lane. The check engine light came on and the oil light. I had to sit in the traffic lane until a tow truck arrived. I had it towed to my mechanic, they said there was an issue in cylinder 1. I had it towed to Auto Nation Hyundai in Savannah, a month later they told me the car had carbon build up from using ethanol gas. They said it is regular maintenance and would cost $1600. This car only has 117,000 miles. I have had cars I drove up to 250,000 miles and did not have this issue. I had the car towed to Auto Nation in South Carolina, they said I need a new intake manifold and a new exhaust manifold. The only thing both places said were the spark plugs. I told them I could not afford $13,000 to replace the spark plugs. They called me back and stated that changing the spark plugs will do no good the car has no compression. I said, oh I did not know you did the compression test. I have spoken to a case manager at Hyundai, they are refusing to pay, saying the car is not under the extended warranty and that these are not the parts covered. I guess they are trying to say it is normal wear and tear and 117,000 miles are high miles. But in reality, the spark plug had no gap so it is likely pieces of metal in the engine component and Hyundai is not repairing cars that are a hazard. I would venture to guess that I am not the only one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473778July 13, 2022
ENGINE
My car just started making a noise and the check engine light came on. The car shortly there after stalled. I tried to restart the car but it sounded terrible. I later had the car towed to a mechanic who told me of a common engine problem with Hyundai's. He recommended taking it to a dealer for further evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473681July 13, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER
The Windshield cracked without anything striking it. The windshield is being replaced at my expense. There is wind noise coming from the area below the crack where it is attached to the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473275July 11, 2022
ENGINE
We were driving at the interstate then all of a sudden it went on a limp mode. Then the check engine light came on. There's also a rod knock as well. We were able to pull on the side or the road. We were like 70 miles away from home so we had to towed my car back to the dealership. They still haven't diagnosed it. They said it would take 2-3 months before they could take a look at it. But I believe it was under the warranty under the Campaign 953 for Hyundai. They cant provide a loaner or even a rental car for me. Im out of car for the next 2 to 3 months and may affect my job. This is very frustrating. I only had 71000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473313July 11, 2022
AIR BAGS
Front side airbags only came down maybe sun visor length. Broadsided a car that pulled out in front of me, I was going 55mph when I hit her and no time to brake. I am 5’4” and when I hit her my head hit below the bag and into the glass getting a concussion. This is a major safety factor. Progressive Insurance claim #[XXX], vin [XXX]. I have not received police incident report yet. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11473336July 11, 2022
SERVICE BRAKES
This last 07/08/2022, my car was for RECALL 218, in Kendall Hyundai, Miami Florida for ABS, my car never have problem before in 5 year. When I am driver for my home after work the light for warning is ON ABS line and other one too, when i go for the dealer the next Monday the dealer said me, i have to paid $ 1106.00 for the two rear sensor have problem, for each sensor is 42.00 dollar but the rate is the difference for repair my car, is unavailable for the same problem, i think about keeping my car and buying a new Hyundai Santa FE ,but i don't feel comfortable with this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473351July 11, 2022
UNKNOWN OR OTHER
2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL 218
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473473July 11, 2022
ENGINE
My 2016 Hyundai Santa Fe's engine just stopped on me on Friday afternoon June 17th. Driving home from work on a busy road my car began to make load noises & the engine light began to blink, within minutes my car died going about 45 mph, luckily I was able coast into the entrance of a neighborhood. The car would not start back up and I was stranded more than 20 miles from home. Only hours earlier I was on several major expressways and it frightens me to think of what could have happened if my engine stopped working earlier than it did. I had to have the car towed to the dealership from which I bought it. I was hoping they could fix whatever the problem was however they told me that my engine seized and it needed to be replaced. The car has since been at the Dealership, Rosen Hyundai of Algonquin, ever since. I bought the car used in February 2021 with 87K miles on it. The dealerships service department submitted a request to Hyundai USA to replace the engine but Hyundai USA has denied the request twice now. Unfortunately We owe $11k still as we have not even had it a year & a half. I discovered , upon some reserching that many people across the country have had or are currently experiencing the same issue with Hyundai USA. Looking for any help to solve my issue. I've been without a car since 6/17/22.The Dealership has no loaners & renting a car out of pocket is $400 - $500 per week. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473421July 11, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
While driving on the interstate where no other vehicles were within eye view and no overpasses my sunroof glass exploded. It sounded like a gunshot and it wasn’t until I heard the glass rattling above my head that I realized where it was coming from. Luckily I had the cover closed so majority of the glass was caught by that. The incredibly loud noise startled me tremendously and could caused a collision because of my focus being taken away from the road. The shattered glass was in my lap, on my hand, in my hair ect. causing small cuts with the potential to cause serious harm had the cover not been closed. No, it has been several weeks almost a month and the dealer is requiring confirmation from corporate case management before it can be assessed. Corporate has been “escalating” my case yet a caseworker was not assigned my case this whole time and once a caseworker was finally assigned on 7/8 I had yet to hear from them so I attempted to call on 7/11 and was given a further run around. I am riding around with a plastic bag and tape fastened to my car to hopefully prevent water damage from occurring going on a month now. The bags are so loud when driving that they prevent me from being able to hear what’s going on with my surroundings on the roadway which is unsafe No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473192July 10, 2022
ENGINE
We were driving in the highway and all of a sudden the engine started making a loud knocking noise. After safely pulling over, we checked the oil and there was none. There was no low oil light indicating a problem as well as no oil leaks or smoke. The oil just disappeared. We were lucky to get off the highway before the engine seized. The dealership confirmed the engine is blown and needs a replacement. The cost is $17,000 but Hyundai will only cover 50%. We are going the cut our losses and get a new car instead of repairing. To me this is a factory defect that should have been covered event though it’s beyond the warranty: we have service records showing an oil change every 5,000 miles. We are the original owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473102July 9, 2022
ENGINE
My vehicle has been consuming oil. I have had to put quarts of oil in my car weekly. The vehicle isn't leaking oil, but is burning oil. Contacted dealer and was informed that it's the type of engine and no redemdy. Car smells like it's burning. This has been an ongoing problem for the last two years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472906July 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472993July 8, 2022
ENGINE
The engine light came on, a loud sound is coming from the engine. I took my car to the mechanic and they mentioned there are metal shaving in the oil from the engine. I know of one other person who has the same issue and numerous others on google with the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472500July 6, 2022
SERVICE BRAKES
Two attempts to have fuse replaced resulted in being told we have to leave car all day. We have one car, and live ten miles away. They said they shuttle only up to five miles. We are senior citizens and have purchased our last two cars from Hyundai. We cannot take advantage of the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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