Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11512229March 16, 2023
ENGINE
I was driving on the highway when I heard a noise and my vehicle locked up and died. I was able to pull it over and have it towed to the nearest Hyundai dealer. They confirmed it is the same issue they’ve seen with many of these vehicles where the issues with oil cause the bearings to degrade and lockup the engine. There’s nothing they can do unless we provide all the receipts for our oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512248March 16, 2023
STEERING
On February 14, 2023 while driving Steering wheel broke (steering component failed) and had to stop at nearest repair station and was told not safe to drive. It was making clicking noise when turning wheel and backing out of a parking space. Next day had it towed to Hyundai and said the steering component in dashboard fell and metal crash bar was completely broken. They suggested I go through my insurance company because they didn’t know how it happened and said it was from a road hazard or pot hole I hit, but that was not the case and the insurance investigator did not see any signs of a collision and said it was probably a faulty part. What concerns me most is that if I was driving at high speeds on a highway it could have been very dangerous to loose my steering and cause a bad accident. I’m not sure how long my steering wheel was broken because I did hear noises but just thought it was the steering adjustment bar wasn’t in the lock position. It’s very disturbing to think I could have gotten killed. Hyundai doesn’t seem to want to acknowledge that it could be a manufacturer default and a safety issue on there part because the car is out of warranty. They don’t what to tell me what caused the problem of the steering column to fall and the metal bar to break. I’m the original owner and the car is kept in excellent condition with no neglect for this safety issue to happen for no apparent reason is very concerning. The repair fix the problem will cost $5,000. I did research the issue and found that there was a safety recall for faulty steering columns on 2017 Santa fe models and could cause a bad accident. I would like to report this issue and find out if anyone else reported the issue with their 2013 model. I would like to know if the following recall on the 2017 Hyundai Santafe could be somehow connected to my steering column issue: Recall 173. NHTSA campaign number: 18V11800
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512095March 15, 2023
POWER TRAIN, ENGINE
I got flashing check engine light in my 2020 Hyundai Santa Fe 2.0T. My car won’t rev beyond 2000rpm when it happened. Blue link app and car’s infotainment notified of P1326 Error. It is available for inspection. I was turning left in a yield on green light, I was at risk when my car stuttered and won’t rev beyond 2000rpm. I contacted my local dealer, they said they can’t take my car even for diagnosis due to no appointment availability till June 1st week. I was able to get hold of another dealer who can take my car in this Friday itself. Hyundai Roadside assistance said they will only tow vehicle to my local dealer and I would have to pay for tow charges if I go to any other dealer. They can’t provide me loaner car at all. My insurance said they won’t provide rental car unless it is an accident. My vehicle has not been inspected by anyone yet. Based on my initial research there has been class action lawsuit against Hyundai on Theta II 2.0T engines but it only covers till 2019 model. I received flashing check engine light warning in my dashboard and app notification in Bluelink about ECM fault DTC P1326. I was driving vehicle normally without any issues on engine before this happend
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511912March 15, 2023
POWER TRAIN
Between January and March 2023, the vehicle had lost power twice when attempting to move after a red light. The vehicle would only move about 5 to 10 miles per hour. In order to make the vehicle work again, you have to turn off the vehicle and turn it back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511730March 14, 2023
ENGINE
The oil needs to be changed monthly due to an engine issue. Recently the car went into engine failure despite regular maintenance. The engine's constant need for monthly oil changes due to a bad engine causes the car to go into "limp mode". This feature causes to car to immediately decrease speed endangering the people in the car and those around them as it is an uncontrolled decrease. The issue has been confirmed and inspected by a dealership, a third party chain maintenance company, and an auto repair company. The check engine light comes on everytime the car needs an oil change which is more frequently than the manual recommends. The check engine light comes on monthly as does limp mode however prior to the engine failure another dealership was not able to properly diagnose the issue as an engine issue. A recall has been issued for issues related to the engine previously and other makes of the same year have been recalled due to engine issues. This model was the only model not recalled despite similar issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511809March 14, 2023
POWER TRAIN
The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511672March 13, 2023
AIR BAGS
The airbag light stays on constantly - mechanic says it's the switch in the passenger seat belt and they encounter this problem with this vehicle all the time. Prevents the airbag from deploying if not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511193March 10, 2023
ENGINE
While driving 65mph on the highway the Hyundai Santa Fe check engine light began flashing, and the car was immediately pulled over to the side of the road. A knocking noise was observed coming from the engine. A tow truck was called, but I had to wait approximately 40 minutes on the side of the highway, in the winter, for the tow truck. The car was then towed to a local mechanic, the mechanic inspected the vehicle and reported the code was P1326. The VIN number was checked for any recalls by the Hyundai customer service team, and there are no recalls for this Hyundai. Although, when looking at https://www.hyundaiengineinfo.com/faq/ the symptoms are identical to other vehicles that were included in the recall. The car is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511230March 10, 2023
ENGINE
Vehicle started flashing oil light during turns or bumps. The vehicle was not at mileage for oil change, but brought it in anyway. Turned out the oil was being burned at an access rate which was luckily caught before there was no oil in the vehicle. Vehicle is regularly maintained with documentation to prove. Followed protocols through hyundai by performing an oil consumption test and a combustion engine clean out. Hyundai service coordinator said my engine needs to be replaced but hyundai corporate declined the coverage. Even though many of these vehicles are having this exact same problem. He acknowledged this is a problem with their vehicles and stated they see at least 4 of these a day in their service shop. They told me that I did nothing wrong; that their engines are defective. The only thing he could do is help me price out a new engine. My Santa Fe sport was seen for this problem starting at 70,357miles. Previous oil change was at 66869.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511017March 9, 2023
VISIBILITY
The contact owns a 2020 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted but was unable to confirm when parts would become available. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the wiper was finally repaired by using the proper glue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511091March 9, 2023
ENGINE, STEERING, SUSPENSION
The engine throttles while accelerating and leaks oil and a burning smell comes from under the hood. the smell passes through the air vents and fills the car. I am afraid it might catch fire under the hood. The suspension makes noise and can also feel on the steering wheel. I will appreciate the company if they take safety measures in fixing this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510999March 9, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
I received a notice of recall on the ABS for my Hyundai Santa Fe 2014 Sport. My ABS light recently illuminated, I went to the Hyundai site to make an appt. I was given one a week out, while waiting for the appt my brake lights wouldn’t turn off unless I disconnected the battery. I took the vehicle to the dealership in Brevard Fl, the guy kept trying to upsell me $180 for diagnostics and that I had to pay it for every light on. Which I explained had all happened since the ABS light. I was there for 4 hours and I asked him to fix the ABS he didn’t said he didn’t have time and I had to reschedule. I had to wait another week, I took it to a friend who is a certified mechanic. He put it on his diagnostic computer and it kept coming back with ABS code. Said he couldn’t do the brakes until that was fixed. Went back this week, didn’t ask me anything when I pulled in, not even an hour later said my vehicle was done come get it. He handed me a quote of $1300 for brakes. I asked if I paid that would it fix the ABS he said no, but ur vehicle is not safe to drive. I explained I know, it wasn’t safe last week and you didn’t help me. I was able to get my vehicle to nearby brake-shop. I explained everything that happen, they also ran diagnostics and said it was ABS that they couldn’t fix it either until the dealership fixed the ABS. Now my vehicle is stuck at brake-shop and I just started a new job and have already had to miss two days work. I am completely dumbfounded as to why I am getting the run around and no one wants to help. I deplore having to complain, however it feels as though there is no more customer service/satisfaction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511004March 9, 2023
VISIBILITY
The contact owns a 2020 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511046March 9, 2023
SERVICE BRAKES
Stopped at a red light when the brake pedal depressed to the floor causing the vehicle to move forward from still being in gear. (No loss of brake fluid) It caused me to be involved in an accident. The investigating officer (police) tried the brakes, when he first tried the brake pedal was high and working, but then suddenly depressed to the floor for him as well. the vehicle needed to be towed to repair shop.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11510858March 8, 2023
ENGINE
The engine seized while driving 55MPH. Vehicle suffered complete loss of power. There was no advanced warning and no warning lights displayed. Had to pull over to safety and have the vehicle towed to the dealership. The vehicle is inoperable. Dealer offering a $23K replacement of engine which is astronomical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510904March 8, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER, VISIBILITY/WIPER
Paint is peeling/delaminating off the car in chunks - from the roof and the hood. Paint peeled off of the hood in a large chunk while I was driving, and got stuck on the windshield & caught up on the wipers while in use. This damaged the wipers and created a dangerous situation, as it blocked my vision while driving. The paint peels off and flies off the car in chunks and can land on another car windshield as well and block their view. I brought the car to the dealer years ago when the paint first starting peeling, and was told it was just past the warranty and there was nothing they could do. I read online that there was a class action suit on this exact issue and it has been a problem for many, many years and Hyundai continues to manufacture this paint despite being aware of the problem. I contacted Hyundai corporate to report this issue, and they said there is nothing they can do. So I have decided to report the issue to warn other drivers, as the last chunk that peeled off became a safety hazard. Note: Car was only used occasionally, has very low mileage, and is garaged for a portion of the year. The paint should not be in this condition - it is defective. I paid extra for this particular pearl white paint when I purchased the car new - it was an upgrade, presented as self-healing paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510804March 8, 2023
TIRES
The contact called on behalf of her daughter who owns a 2022 Hyundai Santa Fe equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 235/60/R18, DOT Number: 000CMYANH. The contact stated that while the vehicle was parked, the rear passenger’s side tire became deflated. The tire was replaced with the spare and the vehicle was taken to a tire retailer and the contact was informed that the other tires had low tread and needed to be replaced. The tires were not replaced. The contact stated that the manufacturer was sent an email and she was awaiting a reply. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510525March 7, 2023
ENGINE
Since I bought this vehicle it has done nothing but burn oil. I do regular oil changes on a regular basis. In between these oil changes I have to add 3 to 5 quarts of oil every 2 weeks. I have only had the vehicle for 2 yrs and 6 months. I am constantly checking the oil I believe there needs to be a recall on this vehicle engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510572March 7, 2023
ENGINE
While driving on the interstate at approximately 70 miles per hour, the engine powered down and would not restart. A mechanic advised me the engine seized and would need to be replaced, due to lack of oil in the engine. The oil had been changed at regular intervals, and there was no indication of an oil leak or low pressure. I have reviewed Investigation DP 22-003 and believe I have experienced a similar defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510583March 7, 2023
ENGINE
While driving at approx. 65 mph on Friday, March 3, 2023 my Hyundai Sanat Fe completely loss power. It dramatically loss steering and brake pedal feel. The vehicle needed to be towed to the closest service station. The engine shows no signs of oil leaks or any other physical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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