Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11513875March 26, 2023
STRUCTURE:BODY
Large sections of paint peeling from vehicle. Paint starts to bubble and then crack in large pieces. One section has peeled and flew onto the windshield while driving. Hyundai has recently had issues with this white color paint and it is continuing to be a problem. Report has been made to Hyundai with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513731March 25, 2023
ENGINE
My 2017 Santa Fe SE Ultimate AWD was scheduled for an oil change and yearly NC State inspection and I scheduled that with the local dealer that I use regularly for servicing my Hyundai. On the way to the Hyundai dealership, Johnson Hyundai of Apex, I felt that the engine was making a strange knocking sound when accelerating and seems to have lost power. So I mentioned that to the dealer servicing technician Jeremy and he told me that he too noticed the knocking sound and that they will let me know what is going on. I got my complementary ride back home and in few hours got a call from dealership that I have a blown engine and that they will try and contact Hyundai to see if they will replace the engine. Few day later they called me that Hyundai was going to only pay 90% of the nearly $20000 cost and that I’ll be paying the balance. I insisted full payment but they declined and I am still fighting them to pay for my rental coverage. There were no sign of engine problem or service lights and my suv has been regularly serviced by Hyundai from day one. They need to cover the total cost of the engine as I see there are many other owners that are in the same boat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513747March 25, 2023
ENGINE
The facts are this: This 2015 Santa Fe Limited only has 100,725 miles on it. I have had it for 70,000 of those 100,000 miles as I am the second owner. I have always had the oil changed at no more than 4000 miles and had all of my servicing done. Two Hyundai dealerships confirmed the issue is the same as with all of the engine issues Hyundai has had in the past and I’m lucky it didn’t stall. No dashboard warning but luckily I heard the noise and brought it in to check before I was possibly injured due to an engine seizing up. The second dealership confirmed as I took it there without telling them what the first dealership told me. Both said it would cost $20,000 for a new engine. It is obvious that this is the same engineering/Manufacturing/parts defect, and a replacement at no charge is deserved and justified. Here are just a few of the recent complaints lodged that match my exact issue: NHTSA ID NUMBER: 11508780 NHTSA ID Number: 11508037 NHTSA ID Number: 11506729 NHTSA ID Number: 11500108
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513546March 24, 2023
ENGINE
The engine seized while driving. Had it replaced with warranty. 2 years later the engine seized again and the dealership and Hyundai refuse to replace it. Even with proof of proper maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513552March 24, 2023
ENGINE
Engine is using a quart of oil every thousand miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513700March 24, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
These Hyundai's & Kia's are being stolen left & right across the nation....Hyundai needs to fix our vehicle with an alarm system. We haven't heard anything!!! We owe on the car and if it gets stolen or ruined, we still will have to pay on this vehicle. Also, on top of it all, it will be ruined; and from what we see on TV, they can't even get the parts to fix them. Our SUV is not worth anything now due to those stealing these vehicles because of the Tic Toc videos. Those videos should be banned anyway and taken off so no one else can learn to do this horrible theft. If we can ever get another vehicle, it won't be a Hyundai. This has made us very upset that we haven't heard anything from Hyundai nor there seems to be nothing happening regarding this issue. Why isn't the government pressuring this company? We don't see anything being done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513585March 24, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Hi Team, Issue 1: unexpected Acceleration: Recently I found that is there is unexpected additional acceleration when I press gas pedal initially after changing gears from P to D. I am setting up an appointment with dealer to report and investigate this issue. My Car has only around 13000 miles on it. This issue was initially observed when one morning when i headed somewhere there is unexpected acceleration when I slightly press gas pedal. Issue 2: The Advanced Driver Assistance Systems (ADAS) doesn't work properly when set to adaptive cruise control. It doesn't slow down /stop when getting close to cars parked at signal specially as slight curvy roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513570March 24, 2023
VISIBILITY/WIPER
The front windshield wiper mechanism failed to work twice during a build up of snow/ice on the windshield. The first incident was while starting up the car in my driveway. I had to scoop out and scrape the snow from around the bottom of the arm of the wipers. After working on it for a couple of minutes, the wipers started working. The second time they completely stopped working was while I was driving on a 45 MPH road. Heavy, wet snow from the roof had slid down onto my windshield. I could not see because the wipers stopped working. I had to pull over to the side and physically scoop out the snow with my hand that was around the wiper arms at the bottom of the windshield, half under the hood. It was extremely difficult to get to it. I had to do this twice to get the wipers to start working again. I saw yesterday that there is a recall for this exact issue on 100,000+ Palisades. I am reporting this to the Hyundai Dealership from which we bought the vehicle last year. There were no warnings, lights, signs to indicate the wiper failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513362March 23, 2023
ENGINE
Was driving 55 mph and engine went into limp mode on busy road almost creating a tear end collision with multiple vehicles traveling at high rate of speed. Cam shaft bolt har sheared off cracking the fuel cover resulting in loss of engine oil. Told this was not covered under warranty but fixable. So fixed that along with front and rear brakes for a total bill of over 3k. Less than 500 miles Later my 21 year old son was driving - engine started clanking loudly the he lost acceleration while traveling a proximate ally 49 mph in heavy traffic. Car needed to be towed and am not being told the engine is blown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513437March 23, 2023
SERVICE BRAKES, WHEELS, SUSPENSION
I read the recall on vehicles of my type and it sounds like the issues I have been experiencing. I’m thinking the car was recalled and repaired ineffectively before I got it. The brake fluid is leaking with no obvious fix, I’ve taken it to a few mechanics to check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513220March 22, 2023
ENGINE
The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving approximately 30 MPH, she heard an abnormal popping sound coming from the engine compartment. The contact stated that the vehicle stalled and failed to restart. The contact was unaware of a warning light being illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The mechanic advised the contact that there had been a recall for the year, make and model of vehicle however, the VIN was not included. The mechanic related the failure to NHTSA Campaign Number: 20V746000 (Engine). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513300March 22, 2023
ENGINE
My vehicle has been having intermittent cylinder misfires for about 4-5 months now. Initially, before I knew this was the issue, I didn't think much of it because the shaking that would occur was mild, but as it gradually worsened I knew there was a bigger issue. I will start my car, the check engine light will be on, and the car will shake very hard with acceleration throughout the entire drive. I know that it is a cylinder misfire because I will get an alert on MyHyundai app telling me that a DTC code has been detected, this is the code, "DTC P030100" (the servicing department confirmed this was the misfire code). I have come to learn that the car usually only populates the code when the issue occurs for consecutive trips. As this is an intermittent issue, there are times when I know that the car is misfiring during the drive (it is obvious), but I will not be sent a DTC notification. I have taken my car to the dealership 3 times for this issue with documented DTC codes for each visit. Upon my initial visit to get this seen about, my local Hyundai dealership changed the spark plugs and coil packs in an attempt to fix the issue (although the spark plugs should not usually need replacing at 20,000 miles). It was about 2 days until it started misfiring again. Since then, I have taken it back to the dealership twice because of this unresolved issue, but if the cylinders are not misfiring the day I take it, the issue is dismissed. I truly do not think they know or care to investigate the matter further. I have taken it to the dealership 3 times within the last 3 weeks regarding this issue. I have to imagine this is a safety issue as it can increase the chance of engine failure. Today was the 3rd visit, I picked it up and as I was told, "we saw the DTC code, but the cylinder was not misfiring when we looked at it, so we drove it around a good bit and no issues so the code was cleared".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513071March 21, 2023
ENGINE
I bought a brand new Hyundai Sanat Fe 2014 in August of 2014 in Indiana. On March 7, 2023, at 81,000 miles I brought it to my auto mechanic shop for its scheduled oil change. However,1 day prior, the engine light went on and I noticed a clinking noise coming from the engine. The mechanic noted "not even a quart of oil in engin. burning oil - no leaks present. if it's not under warranty from Hyundai - recommend getting new vehicle p0014 b camshaft position timing over advanced, p0024 b camshaft position timing over advanced." On the afternoon of March 7, 2023 I called my dealer and told the warranty person what my mechanic said. He said to make an appointment. The very earliest appointmet they gave me was Thursday, March 23, 2023. Every time I start my engine, I get a code on my display that says sending diagnostics failed. I'm starting to hear the clinking from the engine again. The contact stated that they sold the vehicle as a result of not feeling safe to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512945March 21, 2023
ENGINE
2016 Hyundai Santa Fe Sport is using excessive oil. Three days after getting a fresh oil change, I have to add oil to my vehicle. It continually has a fire burning smell. I've taken to a certified Hyundai facility; however, I'm always turned around and told you'll have to replace your engine soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513122March 21, 2023
UNKNOWN OR OTHER
Unknown vigorous shaking in rear of vehicle check engine light on. Stopped after turning car off and restarting. Hyundai found no causes and no codes when inspected for issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512805March 20, 2023
ENGINE
Engine had a massive Engine failure with 90k miles on it. Engine was well maintained when failure happened. Engine shut down and left wife and I on side of the road. Had to towed to dealership and dealership said its an engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512865March 20, 2023
STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact owns a 2017 Hyundai Santa Fe. The contact stated while she was parked in her driveway, she was at the back of the vehicle and had lifted the lift gate to place items in the back when the lift gate inadvertently came down on the contact's neck. The contact was trapped by the liftgate and struggled to pull her head out. The contact had hurt her neck in the process of freeing herself and had set up an appointment with a doctor. The contact stated no warning lights or chimes were heard or noticed. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11512412March 17, 2023
AIR BAGS
The contact owns a 2006 Hyundai Santa Fe. The contact stated while starting the vehicle, the air bags warning light illuminated. The vehicle was taken to the dealer, but it was not diagnosed. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated the vehicle needed to be diagnosed. The failure mileage was 264,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512475March 17, 2023
ENGINE
The engine failed at 103000 miles, right after the warranty expired. We were quoted twice as much as it is worth to repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512144March 16, 2023
SERVICE BRAKES, POWER TRAIN, STEERING
While driving the car experienced a catastrophic engine failure as well as loss of steering and brakes. Was able to get to the side of the road without injury. This could have resulted in injury or loss of life if the drivetrain would have locked up. The vehicle is at the dealer now, after a 250-mile tow. The dealer said that they have eight cars at their dealership with the same blown engine issue. No warning lights came on prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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