Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11514723March 31, 2023
ENGINE, VEHICLE SPEED CONTROL
My engine had been using oil at a very fast rate and I was just told that hyundai consume a lot of oil. I have had this car since 77k miles and have issues ever since I bought it. At first I had issues with it not accelerating on the interstate and then it would randomly stop while I was driving, almost like a car hiccup. I took it to the dealership, and other car shops and no one found anything wrong. Finally two weeks ago, I was on I85 and my car was driving really roughly and idling roughly as well. No lights came on until it started to decelerate on the interstate to 30 miles an hour and I had to pull off to the side of the road. Then a bunch of different lights came on and I turned it off and it wouldn't turn back on. I had it towed to the dealership, and they stated I had a bad engine, and Hyundai may replace it but it will take the shop 4-6 months to even take the engine apart to see whats happening. I'm out of a car for at least 4 months probably more, and there is nothing I can do. The mechanic is thinking there is an issue with the bearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514757March 31, 2023
ENGINE
Car lost power, and engine has catastrophic failure. Needs new engine, has 74k miles on it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514881March 31, 2023
ENGINE, LANE DEPARTURE: ASSIST
I brought the 2014 HYUNDAI SANTA FE ON MAY 10, 2022. On JANUARY 7, 2023 I was driving down the highway when the HYUNDAI shut down. No warning lights or nothing just stopped. We could not get it started no matter what we did. My son in law checked it out and found out it was the engine. Talked to the dealer and found out there was a recall for an engine in 2018. That was never taken care of. We never knew about the recall until after my HYUNDAI HAD TROUBLE. Took it to the HYUNDAI DEALER IS DES MOINES FEBRUARY 10, 2023 and they said there was 3 recalls that was not done . But they now said it is too late for the recalls . SO WHAT WE NEED TO KNOW IS ARE WE GOING TO GET THE RECALLS DONE OR JUST FORGET ABOUT FIXING THE HYUNDAI. I SEEN WHERE ENGINES OR MOTORS WAS FOREVER INSURANCED ON HYUNDAIS. ARE THEY YET.?? Please let me know as soon as you can if the recalls will be honored by email. And if so where could I take my HYUNDAI TO GET FIXED AS I DO NOT TRUST [XXX]. EITHER WATERLOO, IA OR MANKATO, MN. THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514523March 30, 2023
ENGINE
2015 Hyundai Santa Fe engine stalling or shutting off unexpectedly while driving. Hyundai didn't approve the request sent by West Huston Hyundai to replace an Engine due to lack of maintenance; however, the West Huston Hyundai service department did recalls and oil changes recently (18 Jan. 2023), and another service was done a few months ago in August 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514518March 29, 2023
SUSPENSION, WHEELS
The rear and drive unit is having issues loud popping sound when driving this is a major safety concern, and seems to be a huge problem across the board as I’ve been reading about on Hyundai forums
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514179March 28, 2023
ENGINE, POWER TRAIN
1. Over several documented and undocumented times since July 2021, this vehicle has consistently lost >1 quart of oil every 1k miles. 2. This issue has been confirmed by the dealerships involved several times. 3. It is identified as the Theta engine failure. It began in 2012-13 and has been a constant for Hyundai and Kia models for 7 years. 4. There were no warnings from the initial ignition vehicles system check or at any time while operating this vehicle. Even when the engine loss was measured at about 4 qts. 5. This vehicle has been through 2 complete "oil consumption" programs that measure the oil loss during three consecutive 1K mile periods. Also it has had 2 "combustion cleanings" after which a follow up 1k mile oil check found that it still lost >1 qt of oil. 6. The failure of this engine is always a concern. I have personal and anecdotal testimony of what can happen with the failure of this engine. My wife and I are both in our 70's. We are also helping our 26 year old grandson with various transportation requirements. He has spastic dysplasia cerebral palsy and is unable to walk without a cane or walker. Longer distances require a wheelchair. We cannot push that wheelchair, we cannot carry him. We are in trouble if this engine fails and we are miles from home. Also, the vehicle under went the required ECM UPDATE as required by the NHTSA at 39843 miles on January 11, 2019. This update required the installation of a module that would decrease the RPM'S of the engine if there was a failure. There are horror stories on various FB Group pages about the terror of being on a 70 mph road, in the middle lane, when the engine fails and goes immediately to 35 mph. I have a personal friend who experienced that on I-95 in Maryland and was petrified. 6. Finally, after speaking with various Hyundai Service employees, I feel that I was mistreated after the first process. When my SUV lost >1 qt after 1K miles after the cleaning, I should have gotten a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514180March 28, 2023
SEAT BELTS
The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V816000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514186March 28, 2023
ENGINE
Losing half a quart of oil every 1000 miles, that would be about 3 quarts every 6000 miles This is not normal for a 2018 car with 65700 miles on it Car had an Oil Consumption Test by dealer No warning lights have come on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514314March 28, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
My vehicle was taken from my residence due to the individual being able to take apart my steering wheel column and starting my vehicle. This is very alarming to know that my vehicle can be stolen anytime with this trick that is being shown all over social media and the news channels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514285March 28, 2023
STRUCTURE:BODY:TAILGATE
Automatic lift gate not functioning correctly ( maybe during hotter months). Door handle not responsive at times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514215March 28, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I have experienced power loss soon after I bought the car in Dec 2021. While I was driving the car was going in a constant speed of 20 to 30 mph. However hard I pressed the gas, car felt not responsive. Reported this to the service center and was advised that this may be since car is learning my driving habit. Later in december 2022, received a recall 236 letter from hyundai which was mentioning an issue similar to the one I experienced. Took the car for recall and informed me that the software upgrade is done as per manufacturer recommendations. Now on March 28th 2023 while I took the car out in the morning, there was more smoke than usual. And the same issue happened again. The car was not going beyond 20 to 30 mph for around 6 miles. Reported the same to the nearest service center and booked an appointment after 2 weeks . Also sent a complaint to hyundai motors directly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513898March 27, 2023
ENGINE
The vehicle lost power. When we looked under the hood there was oil all over and all oil had leaked. There is a small hole in the side of the engine block.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513905March 27, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving my Santa Fe into my garage and there was a misfire in the engine. And then it stopped running, I have had it parked there now for 1 month because I don’t have the money to put a engine in it ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513911March 27, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
Driving down the road I heard a loud noise when I stopped I noticed oil under my car. When I was 0.1 mile from my house the oil light came on. I arrived home called Hyundai and they towed the vehicle and reported that the oil plug had was missing and I need to contact the place that changed my oil last.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513968March 27, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and oil pressure warning lights were illuminated. Additionally, the vehicle experienced rough idle. The contact related the failure to NHTSA Campaign Number: 17V578000 (Engine And Engine Cooling), however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514040March 27, 2023
ENGINE
Engine started making a loud ticking sound about a year ago. No check engine lights and no oil lights. Brought it into Liberty Hyundai in Ramsey, NJ. They flushed the system for $200 and said there was nothing else that had to be done. Then Jan 2023 oil warning light comes on. Checked oil and it was full. Brought it to Paramus, NJ Hyundai and they replaced the oil sensor for $1600. Still said everything was okay. Car is still not sounding right with 74,0000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514045March 27, 2023
ENGINE
While driving home from a meeting I began to hear a knock. It sounded like a stick was hitting my fan. There were no warning lights on at this time. Once I turned the corner onto my street, the car died, luckily I was able to just coast home. After getting home, I checked the oil and there was 0 oil in the car. I knew that this is bad. We just had an oil change completed a month ago. I went to the store and purchased some oil and filled the car, which allowed me to start the car and pull into my driveway. I had a fried come over and take a look at it with me, we heard 2 separate sounds, a deep knocking sound and a tinging sound. We decided to try and take it to a shop to get them to look at it. On this drive the car completely died and was unable to start the car. Had the car towed to the shop. They replaced the starter and were able to start the car but heard all of the knocking as well. They advised me to see if there was any recalls for engine oil consumption. I called Hyundai and they do not have any active recalls on this vehicle for engine oil consumption. This seems to match all of the other incidents from many others. This truly needs to be investigated and a recall needs to be issued. This is extremely frustrating!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513799March 26, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Pantalla de instrumentos se apaga instrument display turns off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513824March 26, 2023
ENGINE
Bought a set of duralast gold wrists a801116 asks since the day i put them in i had to replace parts whole charging a problem that turned out to be from the wires. Cause it was causing arcing in every one of the cylinders.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513870March 26, 2023
SUSPENSION, STEERING, WHEELS
I live in Roy city utah and i drive a santa fe 2001 and my trailing arm in the rear driver side snaped while i was going 45 mph. when i took it in to a shop to have it looked at they said that my trailing arm had snaped do to the rust corrision under the car. I know that there are recalls on the santa fe for the rear suspention trailing arms but only if you live in a salt belt state and utah is not one of those states and i think it should be because of the salt we use on our roads as well as i live 20 mins from the great salt lake . i have bearly had my car 5 months befor it broke i paid 2000.00$ for it. i guess i didnt fully understand the saltbelt state thing and i called young hayndai in ogden utah and they called a tow truck and had my car towed to the dealer ship they had it like 12 days or something befor they diganosed it. when they said that its not on recal because of the salt belt state thing they are trying to charg me 274.00$ just for them to tell me what i already knew was wrong with it and for the towtruck. because of my broken car i just had lost 2 highpaying jobs and i have no money to pay the dealership so they said that i cant have my car till i pay them then they said that they can only hold my car for 10 days . idont know what to do cause my santa fe was not only my only ride but its where i lived. so now im back to sleeping in the street and i dont know where or what the dealership has done with my car. please help me and order a recall on my santa fe because of the rust from living utah and all the salt here. Thanks for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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