Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11508838February 24, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My lane departure and collision warning did not work when I crashed into a car head on and totallled my vehicle. I had not yet received my recall maintenance, nor did I know about both recalls. Only the first. Not only that but lane assist did not work and the airbag did not go off. Despite totaling the car, how did they not go off?????
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11508904February 24, 2023
ENGINE
Driving car when suddenly all the dash lights came on and car started sputtering. Pulled over to side of road where car completely died. Could not restart with jump. Towed to mechanic where he informed me the engine appears to be ruined. Maintain regular oil changes since purchasing car in 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508827February 23, 2023
ENGINE
The engine seized while driving. It will be available to inspect if requested. No warning signs whatsoever. Not a light on the dash. 117,xxx or so miles on it. We were driving in the left lane on the interstate when it happened. No noise, just completely shut off. In ST. Louis traffic. We couldn’t get to the right side so it was extremely dangerous. I’m unsure if this is a common issue or not. The vehicle has only had diagnostics so far, no further inspections. I was due for an oil change that week, there were zero warnings signs that I noticed but I’m not a mechanic. No lights prior to incident, but when it occurred the following lights came on: key undetected light, oil pressure light, engine malfunction light, power steering light, battery light, and I believe there was one more unknown light. My vehicle engine just shut off completely and wouldn’t restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508509February 22, 2023
EXTERIOR LIGHTING
Low beam headlights are very dim. I have taken it in to be checked and have had the bulbs switched out numerous times. It does not help. They said the inside of the headlight assembly is flaking off and that both of the headlight assemblies need replaced. I can not afford to do that! It is a defect on the inside of the assembly its self. I have to drive with my brights on if I drive it after dark. It is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508522February 22, 2023
ENGINE
I bought this car brand new and have never had any problems with it until the engine seized. The car has been driven 64,691 miles. On 2/11 the car was started in a shopping center parking lot and the engine began ticking. There were no lights present. We drove it home (1 mile) and I called Piazza Hyundai. Their next diagnostic opening was for March 3rd. I made the appointment, left the car in the driveway, and called my own mechanic on Monday, hoping for a quicker repair. On 2/13 the engine still ticked and ultimately shut down on a major road a mile from my home en route to my mechanic. I had it towed to Mighty Muffler and it was declared seized on Tuesday, 2/14. I then had it towed to Piazza Hyundai where it is waiting for it's appointment. There were no lights illuminated until it shut down. After the car stopped working, the engine, oil and battery lights appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508368February 21, 2023
ENGINE, POWER TRAIN
We were traveling down the road 12/08/22 and a clanging noise started. we were only a few miles from the Hyundai place in Orlando so we drove there. They put us in a rental and said most likely it threw a rod and would need the Engine replaced. It had about 95500 miles on it. Universal Hyundai called and said Hyuandi would replace the engine as goodwill with a rebuilt engine and It will cost me 1300.00. after 65 days in the shop they said I can pick it up. Drove it 11 miles and it broke down again. got it towed back to Universal Hyundai. They said it was the start and alternator and it will cost me 2000.00. My car is 4.5 hours away from where I live. The month before I had to have both sensor assy- oxygen replaced, they changed me for that also. In February of 2022 the Catiliyst Convertor was replaced, which was covered under warranty. I maintained my oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508320February 21, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
I bought this Lemon on 1/14/2023. The front collision detection doesn't brake to avoid collision. The Emergency brake will engage on it's own, and it has to be manually disengaged. The parking assist feature will automatically disengage and is unable to engage it. The middle seat in the back seat headrest obstructs a major portion of the rear window, obstructing the driver's view. It is not the headrest pictured in the Owner's Manual. It has been in the shop twice. It has been in the shop for 10 days and counting of the 34 days I have owned this lemon of a vehicle. The car was taken to the dealer for repairs but consumer was told the vehicle functioned properly. The consumer stated the car was still malfunctioning so vehicle was taken back to dealer for repairs and still being assessed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508145February 20, 2023
ENGINE
On feb 18 2023 headed southbound on i75 I had my cruise control set at 70 and was cruiseing when I heard a loud hiss and seen smoke come from under the hood, I decreased speed and heard a loud bang and more smoke, when the vehicle stopped I stepped out and found all the oil from the engine on the ground under the car. After having it towed I looked under the car and found a large hole in the engine block.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508108February 19, 2023
POWER TRAIN
Gas pedal stops working while driving down the road. Happened 3 times. Will work again after awhile. Dealership can't find what's wrong with it and so hyundai and the dealership said they can't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507980February 18, 2023
UNKNOWN OR OTHER
In three separate occasions this month, my car has cut off on me on a major highway. Also one of those times when this happened I almost got into a car accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507996February 18, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Car has a SEVERE Life threatening Hesitation, sometimes as much as almost 2 seconds delay from when you fully step on the accelerator to when it slowly starts to go. No warning lights or bells whatsoever. Regardless of driving mode it dose it. Seems to be especially pronounced when at a dead stop in sport mode. Problem seems to have gotten progressively worse the more we have driven it. The Dealership is denying that there's any problem or issue & didn't want to make an appointment to look at it & keeps trying to tell me this is normal. Car is unsafe to drive like this & has nearly gotten me & my family killed on numerous occasions. I have driven other hybrids by other manufacturers & none have had this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507792February 17, 2023
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Panoramic sun roof glass exploded and shattered as I was driving down the highway on a 50 degree F cloudy day. There was no known object that struck the roof nor did we hit a bump in the road or anything. The sound was like that of a shotgun blast. I've seen other posts and settlements for earlier Hyundai vehicle makes and models where warranty was extended to cover a defect causing this. But my 2019 Hyundai Santa Fe damage is not being covered under warranty since it is a couple thousand miles over the 60,000 mile warranty. Hyundai service reported there was no object or damage found to indicate it was caused by something impacting the vehicle. My concern is what will prevent the replacement glass from breaking again if the defect causing it to happen is not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507809February 17, 2023
SEAT BELTS
The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V816000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507519February 15, 2023
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was at a traffic light (stopped) and all of a sudden my sunroof exploded with no rhyme or reason behind it and glass shattered everywhere on top of me. Nothing was thrown at it and no other vehicles were around me to have any debris thrown up onto it. I got out and inspected the sunroof and found that there was no object imbedded on, in, or near the sunroof that would lead me to believe anything hit it. I contacted the Hyundai dealership about this and they will not cover it under warranty. I believe this is a quality control issue with faulty engineering of the sunroof and upon looking at other Hyundai forums, I found that others have reported the same thing occurring to their vehicles of the same make and model and the pictures of their damage look identical to my damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507154February 14, 2023
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
• What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. • How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # 19328435.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507202February 14, 2023
SERVICE BRAKES
be guessed ABS malfunction, on 11/03/2022 on highway in bumper-to-bumper situation.speed around 40 Mph. the car front Suddenly hit braking hard, I had followed immediately hitting the braking hard but at some point became lost brake and collied at the car front, this a second time, I had another very similar situation years ago but avoided collision
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11506923February 13, 2023
ENGINE
Hyundai Dealer claims cam bearing failed causing it to throw a push rod. @ 74k miles. After taking to another local shop for inspection it has no bearing failure or thrown push rod. It actually has a fail/damage piston on #4 cylinder. Timing chains etc are good and oil is still clean. They scoped the cylinder and the piston is bad. This is similar to the failures reported by others on both the v6 and 4cyl Santa Fe. It still runs it’s just loud.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507130February 13, 2023
ENGINE
Engine seized. The car just stopped running. No power steering or brakes. Luckily I was o. A residential street driving slow. Otherwise very much a risk of crashing. There were no warning lights. My mechanic said the engine seized and there is a recall. Hyundai should not wait for the engine to stop. Everyone's safety is at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506729February 11, 2023
ENGINE
My family was driving down a busy state road at around 45 mph when the engine stalled. Seconds before the engine stalled the check engine light came on leaving no time to react.There were no other warning lights to indicate a problem leading up to the incident. Thankfully with what control we had left of the vehicle we were able to maneuver into a shopping center. Though we were able to stop safely we found ourselves facing the wrong direction in the shopping center right of way. The police arrived to direct traffic in the area around our vehicle as we waited for the tow truck causing major congestion leading out into the main road. The car was towed to the Hyundai dealership for inspection. They diagnosed the problem as a rod bearing failure in the engine. At only 65,000 miles this type of engine failure without any warning from the cars systems is unacceptable and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506553February 10, 2023
ENGINE
Car just stopped working one day. First oil on spark plugs got them changed then the coil packs now oil is on the air filter. Car drivers really hard and doesn't shift properly. Took dealership and they aren't really helping or even trying to diagnose my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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