GMC Yukon XL Complaints

2,896 consumer complaints on file.

#10940042January 5, 2017
SERVICE BRAKES
BRAKE LINES CORRODED RESULTING IN LOSS OF BRAKES AND REAR ENDING SCHOOL BUS. REPLACED ALL BRAKE LINES AT MY COST AS WELL AS THE DAMAGE TO THE FRONT END OF THE TRUCK. NOW, THE KNOWN ABS BRAKE SENSOR ISSUE IS ACTIVATING THE ABS AT LOW SPEEDS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10938510December 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937107December 22, 2016
POWER TRAIN, SUSPENSION
DRIVING IN SNOWY CONDITIONS WITH THE VEHICLE IN 4WD, BEGAN NAVIGATING A TURN AND THE VEHICLE SEEMED TO SHIFT INTO NEUTRAL, AND THE DASH DISPLAYED THE "4WD SHIFT ON PROGRESS" ON THE DASH WITHOUT DRIVER TOUCHING THE 4WD BUTTONS. COULD NOT STEER OR BRAKE OR DO ANYTHING. VEHICLE ENDED UP HITTING A WALL CAUSING A FAIR AMOUNT OF DAMAGE. VEHICLE DOES NOT GO IN FOR REPAIRS UNTIL NEXT WEEK BUT THE DEALERSHIP MADE IT SOUND LIKE IT'S A TRANSFER CASE ISSUE WHICH APPEARS TO BE A KNOWN ISSUE ON THESE VEHICLES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10936721December 21, 2016
STRUCTURE:BODY
2013 YUKON XL WAS FOUND TO HAVE EXCESSIVE RUST ON THE FRAME AND OTHER PARTS UNDERNEATH THE VEHICLE DURING AN ANNUAL INSPECTION. THE WAX COATING IF FLAKING OFF THE FRAME LEAVING BARE METAL THAT QUICKLY RUSTS. GM CLAIMS THAT THE DAMAGE IS ENVIRONMENTAL AND THE ISSUES IS THE SALT USED ON PA ROADS. IF THIS IS THE CASE, THEN GM SHOULD WARN ALL CUSTOMERS THAT THEIR VEHICLES ARE NOT BUILT TO LAST IN THE STATE OF PA AND THAT THEY WILL NOT HONOR THEIR WARRANTY. NONE OF OUR OTHER VEHICLES ARE RUSTING. THEIR ARE MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUES AND THE PROBLEM HAS BEEN NOTED TO START DURING THE FIRST YEAR OF OWNERSHIP BEFORE GOING THROUGH THE WINTER. THEY HAVE NOT PROPERLY COATED THE FRAME TO WITHSTAND RUST. I HAD TO PAY FOR UNDERCOATING NOW TO RECTIFY THE PROBLEM. THE UNDERCOATING INSTALLER MENTIONED THIS IS A KNOW PROBLEM WITH GM TRUCKS AND THE COMPANY REFUSES TO ACKNOWLEDGE OR ADDRESS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936094December 18, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
HAVE NEVER BEEN CONTACTED WHEN THE PARTS WERE AVAILBLE OR WHEN THE VEHICLE COOULD BE BROUGHT IN FOR THE RECALL CORRECTIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934373December 10, 2016
UNKNOWN OR OTHER
DASHBOARD HAS CRACKED BEHIND STEERING WHEEL AREA. SUDDENLY APPEARED ON 12/07/2016. VEHICLE IS ALWAYS PARKED IN GARAGE AND NOT EXPOSED TO ANY EXTREME WEATHER CONDITIONS. CLEANING HAS ALWAYS BEEN DONE WITH A DAMP CLOTH. NO CHEMICALS ARE USED TO CLEAN THIS AREA. SUNSHADE IS USED IF VEHICLE IS PARKED OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934392December 10, 2016
AIR BAGS
TAKATA AIR BAG RECALL,.,,,I KEEP CONTACTING DEALER "RON ANDERSON" YULEE/FERNANDINA BCH. FLA..,,DEALER SAYS NO AIRBAG REPLACEMENTS AVAILABLE AND IT LOOKS LIKE NONE WILL BE AVAILABLE IN THE FUTURE...I AM AFRAID OF AN ACCIDENT HAPPENING AND I GET KILLED OR INJURED BY EXPLODING AIR BAG..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929935December 5, 2016
WHEELS, TIRES
I PURCHASED OUR 2015 GMC YUKON XL IN OCTOBER OF 2014. I HAVE BEEN DEALING WITH NOISE COMING FROM THE TIRES FOR ABOUT A YEAR NOW. I HAVE TAKEN THE VEHICLE IN FOR SERVICE AND HAD MANY PARTS REPLACED ONLY FOR THE NOISE TO COME RIGHT BACK. MY VEHICLE ONLY HAS 40,000 MILES AND ALL THE TIRES ARE WEARING TO THE POINT THAT BELTS ARE NOW SHOWING. WHEN TALKING TO CONTINENTAL THESE FACTORY TIRES HAVE AN 80,000 MILE WARRANTY BUT THAT TIRE WEAR WARRANTY DOES NOT COVER FACTORY TIRES. AFTER CALLING GMC, CONTINENTAL AND MY LOCAL DEALER, I FINALLY WAS TOLD THEY WOULD GIVE ME $250 TOWARD NEW TIRES BUT I COULD ONLY USE THAT TOWARD THE PURCHASE OF CONTINENTAL TIRES. RECENTLY THERE WAS A RECALL ON THE SAME TIRES THAT ARE ON MY VEHICLE FOR ALL THE PROBLEMS I HAVE BEEN HAVING. WHEN I CALLED CONTINENTAL, I WAS TOLD THAT MY TIRES ARE NOT INCLUDED IN THE RECALL. HOW CAN I HAVE THE EXACT SAME ISSUES THAT ARE DESCRIBED IN THE RECALL BUT THERE IS NOTHING I CAN DO ABOUT IT BECAUSE MY DOT IS NOT IN THE 1 MONTH RECALL. I HAVE NOW HAD TO SPEND $1000 TO PURCHASE NEW TIRES FOR A VEHICLE THAT HAS ONLY 40,000 MILES ON IT AND COST $70,000 TO PURCHASE 2 YEARS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929800December 4, 2016
WHEELS, TIRES
THREAD OF THE LEFT BACK TIRE FLOWERED UP AND IT POPPED WHILE DRIVING ON A HIGHWAY, NEVER SEEN ANYTHING LIKE THAT ON A FLAT. A COLLISION ALMOST TOOK PLACE, MY HUSBAND WAS ALMOST SMASHED BETWEEN THE CONCRETE WALL AND THE TRUCK WHILE TRYING TO CHECK THE TIRE, ON STAR RESPONSE WAS GOING TO TAKE 1HR 45 MIN. AFTER GETTING TO A SAFE PLACE WE CHECKED THE OTHER 3 TIRES AND NOTICE THE RIGHT REAR TIRE PRESENTED MISSING PART OF THE TIRE WALL AS A PUZZLE PIECE MISSING, TIRES HAD EXACTLY 30K MILES WITH THIS TRIP. TIRES ARE CONTINENTAL P275-55R20-111S WE TOLD THE DEALER TIRES ARE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928815November 30, 2016
TIRES, TIRES:TREAD/BELT
I PURCHASED A NEW, 2015 GMC YUKON XL IN DECEMBER OF 2014. I HAD BEEN DEALING WITH A VIBRATION RELATED PROBLEM AT HIGHWAY SPEEDS STARTING IN OCTOBER OF 2015 IN MY SUV THAT THE DEALER BALANCED, ALIGNED, ETC. PROBLEM STILL EXISTED IN DECEMBER OF 2015, AGAIN RAN TESTS AND FOUND NOTHING. CONTINUED TO COMPLAIN EVERY TIME I WENT INTO DEALER AND ON JUNE 28, 2016 AND WAS TOLD MY TREAD WAS WEARING UNEVENLY, AND AFTER A ROAD TEST WITH THE HEAD TECHNICIAN IT WAS FOUND THERE WAS HIGH ROAD FORCE ON THE TIRES. TODAY I CAME IN FOR MY OIL CHANGE AND MY DEALER HAD AN ALERT TO CHECK MY TIRES (ORIGINAL ONES THAT I REPLACED AT MY COST ON 6/28/16) FOR THE EXACT TIRE ON MY TRUCK GIVING ME THE SAME PROBLEM. I HAVE A HIGH SPEED VIBRATION AND TREAD WEAR PROBLEMS. MY OLD TIRES WERE OUTSIDE OF THE RECALL BUT I FEEL THAT THEY WERE DEFECTIVE. MY DOT# WAS A32AWBDE2414 AND I HAD TO REPLACE ALL 4 TIRES. GM PAID PARTIAL WARRANTY ON THEM. MY COST WAS $519.45. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926624November 17, 2016
AIR BAGS, UNKNOWN OR OTHER
I HAVE A 2011 YUKON XL, DASH CRACKED BELOW THE AIRBAG AND WAS REPLACED UNDER WARRANTY IN 2012. ON NOVEMBER 13, 2016 THE NEW DASH CRACKED ABOVE THE AIRBAG. I AM CURRENTLY FIGHTING WITH THE DEALERSHIP AND GMC CORPORATE. I'M BEING TOLD THAT AS A SECOND OWNER GMC WILL NOT REPLACE THE DASH, REGARDLESS THAT I'VE PUT 55,000 OF THE 66,000 MILES ON THE VEHICLE AND HAVE OWNED 90% OF ITS TIME ON THE ROAD. FROM EVERYTHING I'VE READ, THE DASH WILL BECOME A PROJECTILE IF THE AIRBAG IS DEPLOYED AND QUITE POSSIBLY SERIOUSLY INJURE ANY VEHICLE OCCUPANTS. THIS IS A VERY COMMON, DANGEROUS SITUATION THAT GMC NEEDS TO CORRECT VIA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926352November 16, 2016
UNKNOWN OR OTHER
DASHBOARD CRACKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925633November 12, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING MY SUV ON THE FREEWAY, THE ABS ,TRACTION CONTROLL,BRAKE LITE ON THE INSTRUMENT CLUSTER STARTED FLASHING AND CHIMING. SERVICE STABILITY WAS FLASHING ON THE DIC. THE DEALER SAID THE ABS MODULE NEEDS TO BE REPLACED. THERE IS A LOSS OF HVAC CONTROLL ,NO AC AND VENTILLATION OR HEATING,LOSS OF CRUISE CONTROL. PLEASE ADVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919829October 28, 2016
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2003 GMC YUKON XL. WHILE DRIVING 35 MPH, THE STABILITY CONTROL FAILED AND THE VEHICLE LOST POWER. THE STABILITY CONTROL ACTIVE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THERE WAS ALSO A GRINDING SOUND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 195,633.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919369October 27, 2016
VISIBILITY/WIPER
DURING INCLEMENT WEATHER (SNOW AND RAIN) WHEN WINDSHIELD WIPERS WERE NECESSARY FOR VISIBILITY, THE WIPERS WOULD EITHER MOVE VERY SLOWLY OR INTERMITTENTLY AND STOP IN THE MIDDLE OF THE WINDSHIELD DESPITE THE WIPER CONTROL SET TO HIGH AND NOT ON THE INTERMITTENT SETTING. THIS WOULD OCCUR WHEN THE VEHICLE WAS AT IDLE AND IN MOTION, ANY SPEED. THIS OCCURRED BETWEEN MARCH 2016 UNTIL A NEW WIPER MOTOR ASSEMBLY WAS PURCHASED AND INSTALLED WITHIN THE FIRST WEEK OF JULY 2016. I DID NOT RECEIVE ANY NOTICE OF RECALL FROM GMC HOWEVER I DID DISCOVER A RECALL THROUGH WWW.AUTOZONE.COM (# 15789: SERVICE PARTS SAFETY - WINDSHIELD WIPER MOTOR FAILURE - (OCT 26, 2015)) . ON 10/27/2016, I CALLED GMC TO SEE IF REIMBURSEMENT WAS POSSIBLE AND THEY COULD NOT ASSIST ME DUE TO THE BUMPER TO BUMPER WARRANTY BEING EXPIRED. VEHICLE WAS PURCHASED CERTIFIED USED THROUGH AUCTIONDIRECTUSA ON 10/8/2015 WITH AN AMERIPLUS WARRANTY (36 MONTH/ 36000MILE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918988October 26, 2016
STRUCTURE:BODY
MY DASH BOARD IS CRACKED AROUND THE AIRBAG LOCATION ON THE PASSENGER SIDE OF THE VEHICLE. RESEARCHING THIS HAS SHOWN THAT IT'S A REOCCURRING DEFECT IN THE YUKON, SIERRA, SILVERADO, TAHOE AND SURBURBAN MODELS. THERE ARE NUMEROUS REPORTS OF THE SAME ISSUE WITHOUT ANY CORRECTIVE ACTION BY THE MANUFACTURER SHORT OF A REPLACEMENT "CASE BY CASE" BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915497October 12, 2016
SERVICE BRAKES
RUSTY BRAKE LINES RESULTING IN COMPLETE BRAKE FAILURE. THANKFULLY THE VEHICLE WAS STATIONARY AT THE TIME, SO NO ACCIDENT AS A RESULT OF THIS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915543October 12, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASH BOARD KEEP CRACKING BY THE AIR BAGS ON THE PASSENGER SIDE AND ON THE TOP OF THE CLUSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914960October 9, 2016
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER. GAUGES RANDOMLY STICK OR FALSELY READ TO INCLUDE SPEEDOMETER. SOMETIMES IT WILL STICK AT A RANDOM SPEED. OTHER TIMES IT WILL PEG AT ITS MAX. UNKNOWN IF ODOMETER IS INVOLVED. SOMETIMES THEY RESET AFTER REPEATED START/OFF CYCLES. WAS COVERED UNDER A GM RECALL BULLETIN NO: 07187B, PAGE 8. CURRENT ODOMETER IS 145,369. SHOULD GM NOT REPAIR THIS AFTER THE WARRANTED PERIOD? THIS IS JUST AS DANGEROUS NOW THAN IT WAS AT 70,000 MILES. OIL PRESSURE GAUGE VERY RARELY READS CORRECTLY. I TRAILER TOW OFTEN AND CORRECT OIL PRESSURE IS IMPERATIVE AS IS A CORRECT SPEEDOMETER READING. ON THE TOP OF THE PAGE I DOWNLOADED FROM NHTSA IS THE NUMBER CSC-10026542-8984. PLEASE NOTE THAT THIS BEGAN TWO YEARS AGO WITH A FAULTY AMP GAUGE BUT WITHIN THE LAST SEVERAL MONTHS IT HAS NOW AFFECTED ALL GAUGES BUT THE FUEL GAUGE, WATER TEMP AND TRANSMISSION TEMP. POSSIBLY RELATED IS THE HEATED SEAT ON THE DRIVERS SIDE. THE HEAT IS ON ALL THE TIME (ON HI) AND CAN ONLY BE SHUT OFF BY UNPLUGGING THE SEAT WHICH DEACTIVATES THE AIR BAG SENSOR, POWER SEAT CONTROL AND THE LIKE. I HAVE NOT CONTACTED GM AT THIS TIME. PLEASE ADVISE ME AS TO MY COURSE OF ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914512October 7, 2016
UNKNOWN OR OTHER
DUAL CRACKS ON DASH. ONE BY AIR BAG AND THE OTHER BY INSTRUMENT CLUSTER. JUST STARTED THE CAR ONE DAY AND THE CRACKS APPEARED. NO CRASH NO CHEMICALS WERE USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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