GMC Yukon XL Complaints

2,896 consumer complaints on file.

#10914825October 7, 2016
ENGINE
DRIVING DOWN THE ROAD AND HAD LOSS OF POWER AND TRACTION CONTROL WAS TURNING ON AND OFF. MOTOR STARTED WITH A LOUD TICKING SOUND. STOPPED VEHICLE TO CHECK UNDER HOOD CHECKED OIL LEVEL GOOD, OIL PRESSURE FINE, TEMP FINE,SHUT UNIT OFF AND RESTARTED. CALLED TRIPLE A FOR A TOW. AFTER FURTHER INVESTIGATION FOUND NUMBER 7 CYLINDER COLLAPSED ORDERED PARTS AND REPLACED. PULLED REST OF LIFTERS ON DRIVER SIDE AND CHECKED FOR WEAR AND REPLACED TO SERVICE. RAN VEHICLE FOR 10 MINUTES AND STARTED WITH A FAILED LIFTER ON CYLINDER #1. THIS MOTOR WAS REDONE BY GMC DO TO HEAVY OIL CONSUMPTION 25000 MILES AGO. YOU SERIOUSLY NEED TO LOOK INTO HOW MANY AFM LIFTER FAILURES THERE HAVE BEEN. THE GMC SHOP I GOT MY PARTS AT HAVE A CREW THATS ALL THEY DO IS REPLACE LIFTERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910380October 6, 2016
VEHICLE SPEED CONTROL
2014 GMC YUKON. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION AND BRAKE SYSTEM FAILURE. *SMD THE CONSUMER STATED WHEN HE EXITED OUT OF A PARKING LOT, HE MAE A RIGHT TURN AND WHEN HE ATTEMPTED TO ACCELERATE, THE VEHICLE WENT INTO LOW GEAR AND TOOK OFF DOWN THE FREEWAY. HE RELEASED THE RELEASED THE ACCELERATOR SOME, BUT THE VEHICLE DID NOT STOP. THE CONSUMER STOMPED ON THE BRAKE, BUT TO NO AVAIL. THE CONSUMER THEN NOTICED THE CRUISE CONTROL WAS ACTIVATED, BUT IT WASN'T ACTIVATED BY HIM. SO HE DEACTIVATED THE CRUISE CONTROL THE VEHICLE FINALLY SETTLED DOWN AND STOPPED ACCELERATING AND HE WAS ABLE TO REGAIN CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911196October 3, 2016
UNKNOWN OR OTHER
DASH IS CRACKING AROUND AIRBAGS. AIRBAGS HAVE NEVER BEEN DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911365October 3, 2016
SERVICE BRAKES
THE BRAKES FAILED WHILE DRIVING ON A CITY STREET CAUSING MY VEHICLE TO NEARLY STRIKE A NUMBER OF CHILDREN AT A CROSSWALK. AFTER EXAMINATION BY A MECHANIC, IT WAS DETERMINED THAT THE BRAKE LINE HAD CORRODED AND BURST UNDER PRESSURE. I HAVE RECEIVED NO NOTICE OF THIS POTENTIAL FAILURE FROM GMC EVEN THOUGH IT HAS BEEN INVESTIGATED BY THE NHTSA. SHOULDN'T THE MANUFACTURER HAVE AN OBLIGATION TO REPAIR THIS POTENTIALLY LETHAL PROBLEM? AT A MINIMUM I FEEL THAT GMC AND/OR THE NHTSA HAVE A MORAL OBLIGATION TO NOTIFY OWNERS OF AFFECTED VEHICLES THAT THEY ARE DRIVING A POTENTIALLY DEADLY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909801September 26, 2016
STRUCTURE:BODY
DASH CRACKED BY PASSENGER AIR BAG AND ABOVE DASH BOARD ON DRIVERS SIDE-CONTINUING TO GROW IN SIZE ON DRIVERS SIDE--REPLACE ONE ALREADY IN 2011 UNDER WARRANTY(CAR WAS 5YEARS OLD)- NOW FIVE YEARS LATER SAME CRACKS-- STARTED CLAIM WITH GM ASSISTANCE, WAS TOLD TO GO TO DEALER FOR PICTURES AND TO DETERMINE IF IT WAS A DEFECT OR MY FAULT-- SERVICE MANAGER PROCEEDED TO TELL ME WHEN I WENT IN THAT HE HAD THE SAME 2007 YUKON WITH THE SAME DASH CRACKS-A WEEK LATER I WAS TOLD SORRY YOUR VEHICLE IS OUT OF WARRANTY WE CAN DO NOTHING FOR YOU. I WAS ALSO TOLD THAT EVEN IF THEY COULD DO SOMETHING THE PART WAS NO LONGER AVAILABLE-- I CALLED THE SAME DEALERSHIPS PARTS DEPARTMENT AND GUESS WHAT I COULD GET THE REPLACEMENT THE NEXT DAY!! CALLED THE 800 NUMBER TO LET THEM KNOW--THEY SAID SORRY YOU WHERE TOLD THAT BUT STILL WE CAN NOT DO ANYTHING FOR YOU. I PROCEEDED TO ASK IF THEY THOUGHT A DASH SHOULD ONLY LAST 5 YEARS, TO WHICH SHE SAID NO BUT STILL COULD NOT HELP ME. I HAVE OWN A CHEVY TAHOE, A CHEVY SUBURBAN AND NUMEROUS CHEVY VEHICLES- I THINK WITH CUSTOMER SERVICE LIKE THERES IT IS TIME TO TAKE MY MONEY ELSE WHERE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909817September 26, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN PARK AND WAS ABLE TO RESTART THE VEHICLE. AFTER TURNING THE STEERING WHEEL, THE VEHICLE STALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 64,712.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909372September 23, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
TOP DASH BOARD CRACKED ADJACENT TO AIR BAG THEREBY POSSIBILITY INTERFERING WITH AIR BAG DEPLOYMENT. A SAFETY HAZARD. A DESIGN AND MANUFACTURING PROBLEM. NOT OF MERCHANTABLE QUALITY OR FIT FOR THE PURPOSE, AS THESE UNIT ARE SOLD THROUGHOUT THE US FOR ALL CLIMATES,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908096September 20, 2016
UNKNOWN OR OTHER
MY 2007 YUKON DASH CONTINUES TO CRACK. I HAVE HAD DASH FIXED IN THE PAST AND ALWAYS PUT MY AUTO UNDER CARPORT OR USE SUN SHADES. MY DASH HAS CONTINUED TO CRACK AND IS NOW CRACKED WHERE PASSENGER AIRBAG IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905882September 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905500September 10, 2016
UNKNOWN OR OTHER
THE DASH IS CRACKED NEAR THE PASSENGER SIDE AIR BAG. IT CRACKED AGAIN ON THE PART THAT IS OVER THE GAUGE CLUSTER WHILE DRIVING DOWN THE ROAD. THE SECOND CRACK IS ABOUT 5 INCHES LONG, CAUSING THE WHOLE DASH TO VIBRATE WHILE DRIVING. I EPOXY'D THE CRACK SO IT WOULDN'T CONTINUE TO SPREAD, CAUSING THE DASH TO BECOME MORE UNSTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903095September 1, 2016
STRUCTURE:BODY
THE DASHBOARD IS CRACK. LOOKS LIKE A VEHICLE WAS SOLD TO ME AND THEY FIXED THE CRACK BUT AFTER I BEEN DRIVING FOR 2 MONTHS THE CRACK IS THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899835August 31, 2016
POWER TRAIN
SEVERE VIBRATION ISSUE. STARTED AT ABOUT 65 MPH AND LET OFF ABOUT 74. AT IT'S PEAK, ABOUT SAME AS HOLDING A JACK HAMMER INSTEAD OF A STEERING WHEEL.. DEALERS ARE BLAMING TIRES, ONE IDIOT TOLD ME VIBRATION WAS NORMAL. IT IS NOT. THE SOUND SEEMS TO BE COMING FROM PASSENGER REAR QUARTER AREA. THREE DEALERS CANNOT DIAGNOSE. IT WAS A FAILING U-JOINT ON THE REAR OF THE MAIN DRIVESHAFT. MINE FAILED I LOST THE YOKE ASSEMBLY AND THE DRIVESHAFT, AND IF GOING QUICKER - WOULD HAVE LIKELY PUNCTURED THE GAS TANK. LIKELY RESULTING IN A FIREBALL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10898532August 25, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898133August 24, 2016
STRUCTURE:BODY
DASHBOARD CRACKING NEAR AIRBAG, NOTICED IT THIS MORNING AFTER DROPPING KIDS AT SCHOOL. CAR IS GARAGE KEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897831August 22, 2016
UNKNOWN OR OTHER
THE DASH HAS CRACKED ON THE RIGHT, NEXT TO THE PASSENGER AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893950August 8, 2016
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2013 GMC YUKON XL. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD WIPERS SEIZED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 10/19/16*LJ THE CONSUMER WAS INFORMED THERE WOULD BE NO CONSIDERATION BEYOND 36,000 MILES. UPDATED 10/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893044August 4, 2016
UNKNOWN OR OTHER
THE DASHBOARD STARTED WITH A SMALL CRACK A MONTH AGO AND HAS GROWN INTO LARGE CRACK THAT CROSSES THE ENTIRE DASH. I FEEL THIS POSES A VERY DANGEROUS ISSUE IF A ACCIDENT OCCURS AND THE AIR BAG INFLATES, THIS CRACK COULD CAUSE THE PIECES OF PLASTIC DASHBOARD TO COME APART AND EITHER DAMAGE AIRBAG BEFORE INFLATION OR INJURE PASSAGER/DRIVER WITH FLYING PLASTIC DEBRIS. IT IS ALSO VERY UNSIGHTLY. I SHOULDN'T HAVE PAID OVER $50K FOR A VEHICLE AND HAVE ISSUES LIKE THIS OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888580July 26, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH IS CRACKING ON DRIVER'S SIDE INSTRUMENT PANEL AND PASSENGER SIDE AIRBAG TOP LEFT CORNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888624July 26, 2016
POWER TRAIN, STEERING, SUSPENSION
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887641July 22, 2016
ENGINE
IN MY YUKON WHILE IDLEL THE CAR START SHAKING SO BAD, IT HAS A VIBRATION YOU CAN SEE THE NEEDLE GOING UP AND DOWN, TOOK IT SEVERAL TIME TO THE DEALER AND THEY SAID THEY KNOW IS A PROBLEM WITH THE CAR BUT GENERAL MOTOR COMPANY HAS NOT ISSUE ANY REPAIR FOR THAT AT THIS MOMENT, I CONTACT GENERAL MOTOR COMPANY THEY SAID THE CAR IS OPERATING NORMAL BASE ON THE REPORT PROVIDED BY THE DEALERS, FOR ME IS NOT NORMAL HAVING A BRAND NEW CAR SHAKING AND VIBRATING LIKE IF WILL TURN OF, LOOKS LIKE IF MISFIRED ON THE ENGINE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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