GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11331946July 1, 2020
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
RECEIVED A RECALL NOTICE FOR MY 2016 YUKON XL, DUE TO BRAKE VACUUM PUMP FAULTY. HOWEVER MCGRATH AUTO IN CEDAR RAPIDS, IA RESOLVE TO THIS RECALL WAS TO SIMPLY REPROGRAM THE ELECTRONIC BRAKE CONTROL MODULE. THIS WAS COMPLETED 12/19. BY 2/20 MY BRAKES WERE REQUIRING ME TO PUSH HARDER AND AT TIMES SOUNDED LIKE THEY WERE SKIPPING AND BRAKING FELT DELAYED. I ALSO WAS HEARING A SQUEAK/CLICKING SOUND COMING FROM WHAT SEEMS THE FRONT OF MY VEHICLE ENGINE AREA. DUE TO QUARANTINE I WAS NOT DRIVING OR GOING PLACES BUT ONCE OUR STATE RE-OPENED I CALLED THIS DEALERSHIP TO REPORT THE BRAKE CONCERN AND SCHEDULED APPT. A DAY BEFORE APPT, WHILE STOPPED AT A RED LIGHT AS I MOVED FORWARD IN A VERY SLOW CRAWL MY BRAKES FAILED ME AND I COULD NOT STOP. I BUMPED THE CAR IN FRONT OF ME WHICH RESULTED IN DAMAGE TO BOTH VEHICLES. I REPORTED THIS TO MCGRATH AS I WAS SCARED IMMENSELY ABOUT THE SAFETY OF MY VEHICLE. DURING THE SERVICE APPT 6/11/20 MY CAR WAS DIAGNOSED WITH A FAULTY BRAKE VACUUM PUMP. THE VACUUM PUMP WAS REPLACED AND I WAS TOLD I WAS STILL WITHIN THE WARRANTY . HOWEVER THEY REPLACE ALL 4 TIRES AND CLAIMED TO RECALIBRATE. ON 6/25 WHILE IN COLORADO BRAKE, ABS AND CAL LIGHTS LIT UP, THE STEERING WHEEL POWER WAS GONE, TRAILER BRAKE SYSTEM ILLUMINATE, (NEVER EVEN TOWED A TRAILER) CALLED MCGRATH FROM COLORADO AS I COULDN'T DRIVE MY CAR, I EXPLAINED WHAT WAS HAPPENING, THEIR RESOLVE WAS TO GOOGLE GMC DEALERSHIP IN AREA FOR ME. I FOUND MY OWN IN CADILLAC/GMC DEALERSHIP IN BOULDER. MY CHILDREN AND I ARE WITHOUT A VEHICLE WHILE OUT OF STATE. DEALERSHIP IN BOULDER DIAGNOSED MY VEHICLE WITH FAULTY ELECTRONIC BRAKE CONTROL MODULE. I AM FURIOUS AS THEY SAY IT WILL NOT BE COVERED THROUGH WARRANTY. MY 2016 YUKON IS IN IMPECCABLE CONDITION, ISSUES ALL HAPPENED UPON RECALL WITH ONLY 35,000 MILES. MY EXPERIENCE IS EXACTLY WHAT IS BEING REPORTED BY OTHERS IMPACTED BY THIS RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11331752June 30, 2020
EXTERIOR LIGHTING
THE REAR PASSENGER & DRIVER SIDE BRAKE LIGHTS JUST RANDOMLY STOPPED WORKING. NOT A BULB ISSUE AS IT IS THE LED PANEL OF LIGHTS. THE BACK-UP BULB STILL WORKS, BUT THE LED BRAKE LIGHTS DON'T. LED LIGHTS SHOULD LAST YEARS. DEALERSHIP SAYS IT HAPPENS A LOT TO THESE VEHICLES, AND I HAVE TO BUY A WHOLE NEW UNIT FOR EACH SIDE. THIS IS A HUGE SAFETY ISSUE - BREAK LIGHTS FAILING DUE TO POOR WIRING. AGAIN NOT A REPLACEABLE BULB ISSUE, IT IS DUE TO A WIRING ISSUE WITHIN THE LED LIGHTING UNIT ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331792June 30, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY PASSENGER SIDE TAIL LIGHT ASSEMBLY NEED TO BE REPLACED AS THE BRAKE LIGHTS ARE NOT WORKING. THIS HAS BECOME A COMMON PROBLEM AS EVIDENCED BY THE NUMBER OF COMPLAINTS FILED ON YOUR SITE FOR THE SAME ISSUE. LACK OF PROPERLY FUNCTIONING TAIL LIGHTS IS A MAJOR SAFETY CONCERN AND A RECALL SHOULD BE ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331234June 27, 2020
EXTERIOR LIGHTING
BOTH SIDES BRAKE LIGHTS STOP WORKING INTERMITTENTLY THEN COME BACK ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331163June 26, 2020
EXTERIOR LIGHTING
PASSENGER SIDE REAR BRAKE LIGHT WORKING INTERMITTENTLY. TAKEN TO DEALER TWICE FOR ISSUE AND WAS WORKING WHEN DEALER CHECKED IT. 90,000 MILES ON VEHICLE SO WELL OUT OF WARRANTY. DROVE HOME FROM DEALER... STOPPED WORKING ON WAY HOME. STARTED WORKING NEXT DAY. PART IS $600-800 FOR SOMETHING THAT IS CLEARLY A MANUFACTURER DEFECT. I DON'T CONSIDER A CIRCUIT BOARD THAT CRACKS IN THE SAME PLACE ON MANY SAME MODEL VEHICLES (AS PER INTERNET FORUMS) TO BE "NORMAL WEAR AND TEAR". GM WON'T DO ANYTHING ABOUT IT. THIS IS CLEARLY A SAFETY ISSUE. BRAKE LIGHT IS A SERIES OF LEDS ON A THINLY PRINTED CIRCUIT BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331165June 26, 2020
POWER TRAIN
INSTRUCTED GMC DEALER TO PERFORM 90,000 MILE TRANSMISSION MAINTENANCE (AS PER GMC MANUAL: "CHANGE AUTOMATIC TRANSMISSION FLUID, IF EQUIPPED. IF FILTER IS SERVICEABLE, CHANGE FILTER"). GMC DEALER DECIDED TO PERFORM TRANSMISSION FLUSH INSTEAD WHICH DOES NOT INCLUDE A FILTER CHANGE. WITHIN SHORT PERIOD OF TIME, TRANSMISSION STARTED TO SHUDDER WHEN IN 3RD AND 4TH GEAR. DEALER INSISTS THIS HAS NOTHING TO DO WITH SERVICE THEY PERFORMED AND TOLD ME THERE IS A KNOWN PROBLEM WITH THE TORQUE CONVERTERS. DEALER STATED ON THE PHONE "WE DO 2 OR 3 OF THESE A WEEK... OFTEN ON VEHICLES WITH ONLY 20,000 MILES". A QUICK SEARCH ON THE WEB FOR GM 6L80 TRANSMISSION PROBLEMS WILL SHOW ALL OF THE OWNERS WITH SIMILAR TORQUE CONVERTER ISSUES. DEALER GAVE ROUGH ESTIMATE OF $1700 TO REPLACE TORQUE CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330195June 22, 2020
AIR BAGS
MY VEHICLE IS FROM TEXAS AND IS YET TO HAVE THE AIR BAGS REPLACED. GIVEN THE RISK, WHAT ARE MY OPTIONS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329524June 18, 2020
SUSPENSION
MAGNETIC RIDE CONTROL ISSUE POSSIBLY. WHILE TRAVELING DOWN ROAD, HIGHWAY OR SIDE STREET, VEHICLE RIDES EXTREMELY ROUGH AND BOUNCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329254June 16, 2020
AIR BAGS
THERE HAS BEEN A RECALL ON THE TAKATA AIRBAG SYSTEM ON MY VEHICLE WHICH EFFECTS THE SYSTEMS ABILITY TO SAFELY DEPLOY. THIS IN TURN LIMITS MY ABILITY TO SAFELY DRIVE THE VEHICLE WITHOUT FEAR OF SERIOUS BODILY INJURY OR DEATH. TO DATE, GM STILL HAS NO PERMANENT FIX FOR THE PROBLEM. THIS PUTS MORE AND MORE PEOPLE AT RISK ON A DAILY BASIS. GM HAS AN OBLIGATION TO PROVIDE ALL OWNERS A SAFE MODE OF TRANSPORTATION. ANYTHING LESS, TO INCLUDE DISREGARDING A SAFETY RECALL, SHOULD BE CONSIDERED NEGLIGENCE ON GMS PART. MOREOVER, THEY HAVE HAD NUMEROUS YEARS TO DEVELOP A TEMPORARY AND/OR PERMANENT FIX AND SO FAR HAVE FAILED TO DO SO. THEREFORE, IN THE INTEREST OF SAFETY, I ASK THAT YOU DIRECT GM TO PROVIDE A WAY TO SAFELY ELIMINATE THE THREAT FROM THE TAKATA AIRBAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329062June 15, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TAIL LIGHTS (BRAKE LIGHTS) WORK INTERMITTENTLY. THERE IS A "SPECIAL COVERAGE ADJUSTMENT" BUT IT IS SET FOR A MAXIMUM NUMBER OF MILES OR TIME (6-YEARS). I HAVE A 2016 GMC YUKON XL. THE PASSENGER'S SIDE WAS REPLACED IN 2018 AND NOW THE DRIVER'S SIDE IS DEFECTIVE/INOPERABLE. BUT BECAUSE WE ARE AT 96000 THEY WON'T REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329074June 15, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
RIGHT REAR BRAKE LIGHT WORKS INTERMITTENTLY. NO WARNING LIGHTS OR MESSAGES ON THE DASH. PEOPLE HAVE TOLD ME WE HAVE A BRAKE LIGHT OUT, BUT WHEN I CHECK IT LATER IT WORKS. WAS PULLED OVER FOR INOPERABLE BRAKE LIGHT, BUT LATER THAT EVENING THE TAIL LIGHT WAS WORKING. SEEMS TO BE A LOT OF INFO ON INTERNET ABOUT A BROKEN STRIP OF METAL. SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328724June 14, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
CLUSTER DASHBOARD FAILS TO LIGHT UP WHEN THE KEY TURNS ON THE VEHICLE. NONE IS THE DASHBOARD INDICATORS MOVE OR LIGHT UP, NOT ABLE TO SEE SPEED, MILES, GAS GAGE, ETC. IT TAKES 40 MINUTE INTO A DRIVE BEFORE IT TURNS ON RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327742June 8, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327652June 7, 2020
ELECTRICAL SYSTEM
RIGHT REAR BRAKE LIGHT LED KEEPS WORKING OFF AND ON. THIS IS A COMMON PROBLEM, LOOK AT THE OTHER COMPLAINTS, AND COSTS THE CUSTOMER AROUND $700 TO FIX. THE LED STRIP BREAKS INTERNALLY AND THIS IS THE CAUSE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327424June 5, 2020
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL THE REAR BRAKE TAILLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO KEWEENAW BUICK GMC LOCATED AT 608 QUINCY ST, HANCOCK, MI 49930, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR BRAKE LIGHTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326784June 1, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
GETTING GAS AND IT KEEPS CLICKING, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326567May 29, 2020
UNKNOWN OR OTHER
5.3 ENGINE KNOCKS AT START UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326422May 28, 2020
SERVICE BRAKES
BOTH LED BRAKE LIGHTS STOPPED WORKING. THEY WERE BOTH REPLACED BY THE DEALERSHIP. NOW APPROXIMATELY 7 MONTHS LATER THE PASSENGER BRAKE LIGHT HAS STOPPED WORKING AGAIN. THIS IS A VERY EXPENSIVE PART, WHICH COST $700.00 EACH SIDE, AND HAS FAILED TWICE IN YEAR. FROM A SIMPLE SEARCH ON THE INTERNET THIS SEEMS TO BE A VERY COMMON PROBLEM FOR GMC YUKON'S AND DENALI'S BUT THERE IS NOT A RECALL FOR THIS FAILURE. THE PROBLEM SEEMS TO BE A FAULTY DESIGN. THE SOLDER CONNECTION PREMATURELY BREAKS AND CAUSES THE LED BRAKE LIGHTS TO NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326134May 27, 2020
EXTERIOR LIGHTING
WE PURCHASED THIS VEHICLE IN FEBRUARY 2019. LESS THAN A YEAR LATER OUR RIGHT TAIL LIGHT STARTED GOING OUT RANDOMLY. THEN IT COMPLETELY WOULD NOT WORK. WE PAY FOR AN EXTENDED WARRANTY, BUT IT DIDN'T COVER IT. THEN SHORTLY AFTER THE LEFT TAIL LIGHT DID THE SAME THING. WE CURRENTLY HAVE 84K MILES ON OUR VEHICLE. DUE TO NEGLIGENCE, AND A DISHONEST COMPANY (GMC), THIS MILITARY FAMILY IS DOWN TO 1 VEHICLE AS WE CANNOT AFFORD THE ALMOST $2K IT WILL COST TO FIX THE TAIL LIGHTS. THIS IS NOT DUE TO ANYTHING WE DID, IT HAS EVERYTHING TO DO WITH FAULT BRAKE LIGHTS THAT GMC WILL NOT FIX PAST 72K MILES WHICH IS DISGUSTING AND A SLAP IN THE FACE TO PEOPLE WHO GIVE THEM THEIR HARD EARNED MONEY. I HAVE DONE EXTENSIVE RESEARCH AND THIS IS A VERY COMMON PROBLEM IN THESE VEHICLES. THERE ARE DOZENS OF BLOGS, POSTS, WEBSITES, ETC OF CUSTOMERS COMPLAINING OF THIS ISSUE AND GMC NOT HELPING PAST 72K MILES WHICH IS A HORRIBLE EXPLANATION AND IS NOT HELPFUL TO MOST OF US. WE HAVE ALREADY HAD TO PAY OUT OF POCKET FOR THINGS THAT HAVE BROKEN (NORMAL WEAR AND TEAR WHICH IS UNDERSTANDABLE) THAT WASN'T COVERED UNDER OUR PLATINUM EXTENDED WARRANTY. HOWEVER, GMC NEEDS TO DO THE RIGHT THING ESPECIALLY FOR OUR MEN AND WOMEN IN UNIFORM, AND FIX WHAT THEIR COMPANY HAS DEEMED AS FAULTY PAST 72K MILES!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326153May 27, 2020
EXTERIOR LIGHTING
BRAKE LIGHTS INTERMITTENTLY NOT ILLUMINATING AND GOING OUT. BOTH DRIVER AND PASSENGER BRAKE LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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