GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11350220August 19, 2020
STRUCTURE:BODY
THE CLEAR COAT ON MY HOOD AND ROOF IS COMPLETELY GONE. I NOTICED THE HOOD LOOKED A LITTLE DULL ABOUT 6 MONTHS AGO AND IT PROGRESSIVELY GOT WORSE. NOW THE PAIN IS STARTING TO CHIP. THIS VEHICLE IS ONLY 5 YEARS OLD, THERE'S NO WAY THE CLEAR COAT SHOULD BE COMPLETELY GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350268August 19, 2020
UNKNOWN OR OTHER
LEAK IN REAR AIR CONDITIONING LINE AT BODY MOUNT. COVERED UNDER MANUFACTURER WARRANTY IN MAY 2019, AND SAME LINE IS LEAKING IN MAY 2020, GM WILL NOT WARRANTY PARTS, LABOR (INSTALLED INCORRECTLY) OR POSSIBLE VEHICLE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349752August 17, 2020
ELECTRICAL SYSTEM
VEHICLE UNEXPECTEDLY CAUGHT FIRE IN THE FRONT PASSENGERS SIDE. THE VEHICLE HAD BEEN PARKED FOR SEVERAL HOURS AT THE TIME OF THE FIRE. FIRE INVESTIGATORS BELIEVE THE FIRE WAS ELECTRICAL AND PAID SUBSTANTIAL ATTENTION TO THE FRONT PASSENGERS SIDE DASH AREA ON BOTH THE INBOARD AND ENGINE COMPARTMENT SIDES OF THE DASH. THIS IS CONSISTENT WITH PAST REPORTS OF FIRES STARTING DUE TO THE HEATED WASHER FLUID SYSTEM WHICH THIS VEHICLE HAD. THERE WAS NO ACTIVE RECALLS ON THIS CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11349617August 15, 2020
UNKNOWN OR OTHER
WE OWN A 2010 YUKON AND HAVE A CRACKED DASH BOARD, THIS LOOKS TO BE THE RESULT OF POOR DESIGN AND CHEEP PLASTIC. I SEE THAT 1000 OF OTHER GM/CHEVY OWNERS HAVE EXPERIENCED THE SAME ISSUE. FROM WHAT I CAN SEE THE DEALERSHIP WOULD LOVE TO FIX THIS AT THE OWNERS EXPENSE $2,000. YOU WOULD THINK THAT AFTER YOU PAY CLOSE TO $50,000 THAT GM WOULD CONSIDER THIS AN IMPORTANT CUSTOMER RELATION ISSUE. ALSO NOT TO MENTION THE SAFETY HAZARD THIS POSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348875August 12, 2020
EXTERIOR LIGHTING
TOOK MY CERTIFIED PRE-OWNED 2015 YUKON XL INTO DEALER WHILE STILL UNDER WARRANTY WITH INTERMITTENT FAILURE IN BOTH TAIL LAMPS (THE RED PART FOR BRAKE AND TAIL LAMP FUNCTION GOES OUT; TURN SIGNAL STILL WORKS). CONDITION WAS NOT NOTED ON MY SERVICE TICKET SINCE THE TAIL LAMPS WAS WORKING FINE AT THE TIME. WARRANTY EXPIRED, PASSENGER TAIL LAMP WENT OUT COMPLETELY AND BOTH DEALER AND A CALL TO GMC TOLD ME THAT THEY WOULDN'T ASSIST IN SPITE OF MY ATTEMPT TO ADDRESS WHILE UNDER WARRANTY. NEEDED TAIL LAMP TO PASS STATE INSPECTION AND RETURN MY WIFE AND FOUR KIDS SAFELY TO THE ROAD, SO I HAD TO PAY. AS I WALKED OUT OF THE DEALERSHIP TO RETRIEVE MY VEHICLE AFTER THE $400 PASSENGER TAIL LAMP REPLACEMENT, I FOUND THE DRIVER SIDE TAIL LAMP TO BE INOPERABLE, EVEN THOUGH IT HAD JUST PASSED THE STATE INSPECTION 20 MIN PRIOR. I SHOWED THE SERVICE ADVISOR AND SPOKE TO SERVICE MANAGER. THEY BOTH AGREED THAT THE TAIL LAMP ISSUE IS WIDE-SPREAD, UNSAFE, AND A MAJOR QUALITY ISSUE, BUT THEY WERE BOUND BY GMC POLICIES. YES, GMC EXTENDED THE WARRANTY FOR THESE TAIL LAMPS, BUT I BOUGHT MY VEHICLE AS PREOWNED CERTIFIED WITH 68K MILES. SPECIAL PART WARRANTY WENT TO 70K AND MY CERTIFIED WARRANTY WENT TO 80K. I DID MY PART AND TOOK THE VEHICLE IN AS SOON AS THE PROBLEM AROSE, YET HERE I AM HOLDING AN $800 BAG OF BROKEN TAIL LAMPS. HORRENDOUS QUALITY ISSUE THAT IS A MAJOR SAFETY ISSUE FOR THESE VEHICLES. IT IS TIME TO ISSUE THE RECALL!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348612August 11, 2020
POWER TRAIN
8 SPEED TRANSMISSION BUFFETS AT LOW RPM'S BETWEEN THE SPEED OF 40 AND 80. THE VEHICLE'S TRANSMISSION DOES NOT ENGAGE WHEN COLD. THIS HAS BEEN AN ONGOING ISSUE SINCE THE VEHICLE HAD APPROXIMATELY 25,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344199August 9, 2020
SERVICE BRAKES
ONE BRAKE LIGHT WAS INTERMITTENT, NOW BOTH WON'T WORK AT ALL. DOING AN INTERNET SEARCH, MANY, MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM. THE BULB CANNOT BE REPLACED. DEALERS CHARGE $500+ FOR EACH TAIL LIGHT ASSEMBLY AND WILL NOT TAKE RESPONSIBILITY. THIS IS DANGEROUS FOR BRAKE LIGHTS TO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343852August 7, 2020
ELECTRICAL SYSTEM
BOUGHT THE 2015 YUKON XL AS CERTIFIED PREOWNED. WHILE STILL COVERED UNDER CERTIFIED WARRANTY, I COMPLAINED ABOUT THE INTERMITTENT TAIL LAMP FAILURE, BUT THE DEALER COULDN'T REPLICATE. YOU KNOW THE REST...THE CERTIFIED WARRANTY THEN EXPIRED BY MILEAGE, THEN THE TAIL LAMP COMPLETELY FAILED, THEN I TOOK IT BACK IN AND THEY SAY THEY WON'T COVER IT. I SPOKE TO DEALER SERVICE MANAGER, GMC CUSTOMER SERVICE (PLUS A MANAGER), BUT I"M TOLD THAT THEY WON'T ASSIST SINCE I'M OUT OF WARRANTY. I DID MY PART...I TOOK THE VEHICLE IN WHILE STILL UNDER WARRANTY AS SOON AS THE CONDITION PRESENTED ITSELF. IT'S A SHAME THAT GMC WON'T OWN THIS MASSIVE FAILURE UNTIL A RECALL ISSUED. MAYBE MY COMPLAINT WILL BE THE TIPPING POINT THAT KICKS OFF THAT PROCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343704August 6, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 GMC YUKON XL. THE CONTACT STATED THAT WHEN THE KEY CHAIN WAS ATTACHED TO THE KEYS, THE VEHICLE FAILED TO START HOWEVER, WHEN THE KEY CHAIN WAS REMOVED, THE VEHICLE START AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342558July 31, 2020
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AIR BAG SYSTEM FAILED TO OPERATE AS DESIGNED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED LOCAL DEALER GUNN BUICK GMC LOCATED AT 16440 INTERSTATE 35 FRONTAGE RD, SELMA, TX 78154, (210) 265-6143, WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 277,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341685July 27, 2020
ELECTRONIC STABILITY CONTROL (ESC)
CODES P1516, P2135, AND P0120 HAVE RETURNED FOR A THIRD TIME. I WAS DRIVING AND MY CAR WENT INTO REDUCED POWER MODE. LUCKILY, I WAS JUST A MILE AWAY FROM HOME AND LIMPED MY CAR HOME. I'VE SINCE CLEANED THE MASS AIR FLOW SENSOR AND THROTTLE BODY. I'VE CHANGED OUT THE TPS AND ACCELERATION SENSOR. I'VE CHECKED ALL MY GROUNDS AND THESE CODES KEEP COMING BACK. I'VE NOTICED OTHER PEOPLE HAVING THIS SAME ISSUES WHICH IS WHY I DID THE STEPS LISTED ABOVE. I'VE TAKEN IT TO A MECHANIC WHO SAID THAT I DID EVERY STEP THEY'VE WOULD HAVE DONE TO TROUBLESHOOT THIS PROBLEM. SOMEONE FROM GM NEEDS TO THIS ISSUE, AS I AM NOT THE ONLY ONE THAT THIS IS OCCURRING TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340928July 22, 2020
ENGINE
OUR 2015 YUKON XL DENALI CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE WAITING AT STOP LIGHT ON SAT, WITH MY WIFE AND CHILDREN INSIDE. IT WAS A HOT DAY, OVER 95 DEGREES, AND WE WERE TURNING LEFT ACROSS TRAFFIC WHEN WE REALIZED THE SMELL AND SMOKE WAS COMING FROM OUR VEHICLE. SMOKE WHIFFED FROM UNDER THE HOOD AND NOXIOUS FUMES FILLED THE PASSENGER COMPARTMENT, SCARING ME AND MY FAMILY. WE FINISHED THE TURN AND IMMEDIATELY PULLED OVER, SHUTOFF THE TRUCK, AND ALL ESCAPED FEARING IT WOULD BURST INTO FLAMES. WHATEVER WAS BURNING APPEARED TO STOP ONCE THE IGNITION WAS OFF. I OPENED THE DRIVER DOOR, POPPED AND RAISED THE HOOD TO LOOK FOR THE PROBLEM. I COULD SEE THAT A BELT, BEHIND THE SERPENTINE BELT, HAD SNAPPED, AND THERE WAS CHARRED DEBRIS ON THE EXPOSED MECHANICAL PULLEY FOR THE AC COMPRESSOR. AFTER FURTHER INSPECTION, I RESTARTED THE TRUCK WITH THE AC OFF, AND MONITORED FOR SMOKE. THE TRUCK SEEMED OK TO DRIVE HOME , SO WE DID WITHOUT AC ON A 95 DEGREE DAY. ON MONDAY WE DROVE THE TRUCK TO A TRUSTED MECHANIC FOR INSPECTION. THEY DIAGNOSED THE COMPRESSOR SEIZED AND ESTIMATED REPAIRS WERE $1,240. THE TRUCK IS GARAGED KEPT, AND GENTLY USED WITH ONLY 37,500 MILES. WE PURCHASED THE GMC CERTIFIED TRUCK IN JULY 2018 FROM A DEALER. I CREATED AN ACCOUNT ON GMC.COM & LOOKED THROUGH WARRANTY COVERAGE. A SPECIAL COVERAGE HAD BEEN EXTENDED FOR AC DEFECTS, BUT IT LAPSED IN MARCH, 2020. LOOKING FURTHER; MANY THOUSANDS OF GM OWNERS HAD SAME PROBLEM FROM SAME DEFECTIVE AC CONDENSER COMBI-COOLER. I CALLED GM TO COMPLAIN THEY NEVER TOLD US OF ABOUT A DEFECTIVE AC SYSTEM. THEY SAID ONLY A GM DEALER COULD DIAGNOSE THE PROBLEM, BECAUSE THEY ARE 'EXPERTS'. THAT SAME 'EXPERT' DEALER HAD SERVICED OUR YUKON 4 TIMES OVER THE PAST 2 YEARS AND NEVER ONCE SHARED THE INFORMATION ABOUT THE DEFECTIVE AC SYSTEM. GM & DEALER COLLUDED TO ALLOW WARRANTY TO EXPIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11340942July 22, 2020
POWER TRAIN
I HAVE A 2015 GMC YUKON XL DENALI. TRUCK WAS PURCHASED FROM GMC CERTIFIED DEALER IN JULY 2018, WITH 16,000 MILES. THE TRUCK IS GARAGED KEPT, AND GENTLY USED WITH ONLY 37,500 MILES. WHEN SOMETIMES DRIVING AT LOW SPEEDS, THE TRANSMISSION WILL SOMETIMES SLIP (AKA STUDDER). WHEN STARTING (ENGINE IS COLD) AND SHIFTING INTO D, SOMETIMES THE TRANSMISSION SHIFTS HARD, OR SLAMS INTO 1ST GEAR. THAT CAN'T POSSIBLY BE GOOD FOR THE TRANSMISSION. OCCASIONALLY THE TRANSMISSION WILL SHIFT HARD BETWEEN GEARS AT MODERATE SPEED. I HAVE JUST LEARNED THERE ARE SERVICE BULLETINS GOING BACK TO 2016 REGARDING COMPLAINTS FOR THE NEWLY DEVELOPED 8-SPEED M5U/8L90 AUTOMATIC TRANSMISSION. THE LOCAL GMC DEALER HAS SERVICED THE TRUCK 4 TIMES IN PAST 2 YEARS AND NEVER BOTHERED TO ASK ABOUT THE SYMPTOMS OF TRANSMISSION PROBLEMS. OR ALERT ME TO THE DEFECTIVE TRANSMISSION. GM & DEALER COLLUDED TO WITHOUT PERTINENT INFORMATION FROM ME TO CAUSE THE ORIGINAL MANUFACTURER WARRANTY TO EXPIRE, FORCING REPAIRS EXPENSE TO BE OUT-OF-POCKET ON THE CONSUMER. DEALER CHARGED ME $300 TO SWAP THE DRAIN AND FLUSH THE TRANSMISSION FLUID AND SWITCH TO ANOTHER TYPE. IF THE DEALER HAD ALERTED ME TO THE ISSUE ON 1 OF THE 4 PREVIOUS SERVICE VISITS, THE SERVICE WOULD HAVE BEEN COVERED UNDER WARRANTY. BUT NOW THAT THE TRUCK IS 3 MONTHS OUT OF WARRANTY, I HAVE TO PAY OUT OF POCKET. GM AND THE DEALER HAVE KNOWN ABOUT THE ISSUE FOR YEARS, AND DID NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340999July 22, 2020
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2012 GMC YUKON XL 1500. THE CONTACT STATED THAT THE LIFTGATE FAILED TO CLOSE UPON PRESSING THE LIFTGATE BUTTON. THE CONTACT WOULD HAVE TO CLOSE THE LIFTGATE MANUALLY. ADDITIONALLY, THE LIFTGATE OCCASIONALLY CLOSED AFTER BEING OPENED, STRIKING THE OCCUPANT. THERE WAS NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO LUKE FRUIA MOTORS (2645 BARNARD RD, BROWNSVILLE, TX 78520) WHERE SHE WAS GIVEN AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY REFERRED HER BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340728July 21, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIGHT READ TAIL LIGHT, BRAKE LIGHT AND REVERSE LIGHT STOPPED WORKING AT 61,135 MILES ON ODOMETER READING FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338588July 10, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MAJOR SAFETY ISSUES WITH THIS VEHICLE. ANOTHER 2015 YUKON WITH NO TAIL OR STOP LIGHTS. I'M OVER MILLAGE ON SPECIAL RECALL. THERE SHOULD BE NO TIME/MILLAGE ISSUE ON THIS. SEAT BELTS LOCK UP. BRAKES ARE EITHER GOOD OR MUSSY WHENEVER THEY WANT TO BE. HARD TO STOP THE VEHICLE. ALSO WHEN I FIRST PURCHASED THE VEHICLE IT WOULD COMPLETELY DIE (NO LIGHTS MOTOR DIED, NO POWER STEERING, NO AIR BAGS, NO RADIO NOTHING AT ALL ON THE X-WAY AT 70 MPH) AND THE DEALER COULD NOT REPAIR IT! RUST ON FRAME RAILS. (AND MORE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338333July 9, 2020
AIR BAGS
I'VE HAD THIS RECALL FOR MY 2007 GMC YUKON FOR THE AIRBAG. THEY STATED THERE IS NEW REMEDY RIGHT NOW. ITS BEEN AT LEAST 5 YEARS. ITS FOR THE TAKATA AIR BAG INFLATORS. CAN YOU HELP ME OUT. I HAVE A VERY HARD TIME WHY THEY DONT HAVE A FIX YET. THEY ARE JUST SCREWING AROUND THRYING TO SAVE MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338415July 9, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2019 GMC YUKON XL. THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE BRAKE TAILLIGHTS WERE INOPERABLE. THE CONTACT WAS CONCERNED FOR HER SAFETY OPERATING A VEHICLE WITH INOPERABLE BRAKE LIGHTS. THE VEHICLE WAS TAKEN TO DUVALL CHEVROLET LOCATED AT 464 US-441, CLAYTON, GA 30525, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR TAILLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337410July 4, 2020
ELECTRICAL SYSTEM
INTERMITTENT BRAKE LIGHT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337242July 2, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
2004 YUKON XL WITH 91,880 MILES. REPLACEMENT LEFT FRONT WHEEL BEARING/HUB FAILED CATASTROPHICALLY AT 6,046 MILES OF SERVICE. THE BEARING SEPARATED COMPLETELY LEADING TO A TOWING EVENT. VEHICLE WAS ON AN INTERSTATE HIGHWAY AND TRAVELING AT 70 MPH, IN A STRAIGHT LINE WHEN THIS OCCURRED. SERVICE TECHNICIAN SAID THE DRIVE SHAFT ON THE 4WD VEHICLE WAS THE ONLY THING RETAINING THE WHEEL. THE PRIOR BEARING WAS REPLACED AT 85,878 MILES. THE BEARING WAS INSTALLED AT AFTERMARKET SERVICE CENTER. THE HUB FACE HAS THE FOLLOWING NUMBERS ETCHED ON IT. 730-0093, 12FR18107. WHEN I LOOK THIS UP IT APPEARS TO BE A BEARING MADE BY GNB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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