GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11372971November 4, 2020
SERVICE BRAKES
WHEN I ENGAGE THE BRAKES TO SLOW DOWN THEY GRAB, ALL THE TIME ON ANY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372982November 4, 2020
AIR BAGS
I RECEIVED MY FIRST NOTICE ABOUT THE TAAKA AIRBAG RECALL IN 2018 AND GM STILL DOES NOT HAVE A FIX FOR THE AIRBAGS. VERY UNTIMELY MANNER FOR REPAIRS, WHEN DRIVING DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372749November 2, 2020
ENGINE
WITH ONLY 52 MILES (2-DAYS OLD), I WAS DRIVING HOME WHEN I HEARD A KNOCK. THEN THE ENGINE LIGHT CAME ON AND THE VEHICLE STABILITY CONTROL LOWERED THE VEHICLE AND THE VEHICLE SHUT OFF. I WAS LEFT IN THE MIDDLE OF TRAFFIC UNABLE TO MOVE THE VEHICLE TO A SAFE LOCATION. NEUTRAL WOULD NOT WORK EITHER. WHEN THE VEHICLE WAS TOWED TO THE GMC DEALERSHIP, THEY KNEW EXACTLY WHAT WAS WRONG WITH THE CAR, BROKEN SPRINGS IN THE ENGINE. APPARENTLY THEY SENT A NOTICE STATING THAT THE ENGINE SPRINGS WERE BREAKING AND NEEDED TO BE REPLACED. THE DEALERSHIP ONLY OFFERED TO REPLACE THE 2 BROKEN SPRINGS, NOT ALL OF THEM SINCE MY VEHICLE WAS BUILT AFTER THE DATE NOTED FOR HAVING ISSUES. THEY WOULD NOT PROVIDE ME WITH ANY PAPERWORK ABOUT THE SERVICE. I'M NOT SURE HOW THIS COMPANY CAN GET AWAY WITH SELLING VEHICLES THEY KNOW HAVE ISSUES WITH FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364179October 13, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE REAR BRAKE LIGHT FAILED TO ILLUMINATE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRIOT BUICK GMC HYUNDAI (2001 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006, (918) 347-4045) AND THE CONTACT WAS INFORMED THAT THE VEHICLE FAILED TO MEET THE MILEAGE QUALIFICATION FOR THE SATISFACTION PROGRAM. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364086October 13, 2020
EXTERIOR LIGHTING
REAR BRAKE/TAILLIGHT ASSEMBLY NOT WORKING CONSISTENTLY IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363991October 12, 2020
ELECTRICAL SYSTEM
TAIL LIGHT/BREAK LIGHT WENT OUT FOR 2ND TIME. YOU CANNOT JUST PURCHASE A NEW TAIL LIGHT. THE DEALER STATES YOU HAVE TO PURCHASE A NEW TAIL LIGHT. THE DEALER WANTS $800 DOLLARS TO A NEW TAILLIGHT POD TO MAKE THE CAR SAFE AGAIN. CALLING GMC YOU NEED TO SPEND $100 DOLLARS FOR A DIAGNOSIS IN ORDER TO BE CONSIDERED FOR ASSISTANCE FROM GM WITH NO PROMISE OF ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363316October 8, 2020
EXTERIOR LIGHTING
LEFT REAR LIGHT ASSEMBLY INTERMITTENT OPEN CIRCUIT. WIRING CHECKS OKAY. GOOD POWER AND GROUNDS. NOTED THAT THE LAMP HOUSING HAS EVIDENCE OF CORROSION AT THE BASE OF THE MAIN CONNECTOR. THE HOUSING IS A SEALED UNIT (NO SERVICEABLE PARTS) SO THE NATURE ASSEMBLY NEEDS TO BE REPLACED. I AM A 37+YEAR A.S.E. MASTER TECHNICIAN AND STATE OF MICHIGAN MASTER TECHNICIAN SO I AM WELL SEASONED AT PROPER AUTO/LIGHT TRUCK ELECTRICAL DIAGNOSIS. THE LIGHT WILL GO OUT WHILE SITING STILL AND/OR IN MOTION. THIS IS A SAFETY CONCERN FOR OBVIOUS REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363322October 8, 2020
STEERING
POWER STEERING LOSES POWER TEMPORARILY, POWER GOES OFF AND COME BACK ON WHEN I'M COMING TO A STOP AND MAKING A SLOW TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362787October 5, 2020
AIR BAGS
NHTSA HAS NOT RESOLVED THE TAKATA AIRBAG ISSUE ON THESE VEHICLES EVEN THOUGH IT HAS BEEN MORE THAN 4 YEARS AND 1 YEAR SINCE GM'S LAST PETITION TO IGNORE THE SAFETY ISSUE. WHEN IS NHTSA GOING TO ACT ON NHTSA-2016-0124?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362474October 2, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
BRAKE PROBLEMS WHEN STARTING BRAKES LOOSE VACUUM PRESSURE STILL NO FIX AFTER RECALL. 2ND CHECK ENGINE LIGHT CAME ON AT ABOUT 36,500 MILES FUEL INJECTORS DEFECTIVE 3RD TRANSMISSION PROBLEMS VALVE BODY DEFECTIVE PAID OVER 85,000 AND THIS SUV ITS NOT WORTH IT DEFECTIVE ALL DEFECTIVES UNDER 43,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361630September 28, 2020
EXTERIOR LIGHTING
ONE OF THE BREAK LIGHTS IS OUT. THEY HAVE MADE THE BRAKE LIGHTS IN SUCH A WAY THAT YOU CAN NO LONGER JUST REPLACE THE BULBS BUT HAVE TO REPLACE THE ENTIRE UNIT AT A COST OF $885. THERE IS A DESIGN FLAW IN THE 2015 AND 2016 MODELS THAT CAUSES THE BRAKE LIGHTS TO FAIL. GMC IS AWARE OF IT AND DID EXTEND WARRANTY COVERAGE SO THAT IF YOU ARE "LUCKY" ENOUGH TO HAVE THEM FAIL WITH LESS THAN 72,000 ON YOUR VEHICLE THEY WILL REPLACE THEM AT NO COST BUT AFTER THAT THEY WILL NOT. THEY KNOW THE PRODUCT AND IT SHOULD BE RECALLED. IT IS A SAFETY ISSUE FOR PEOPLE TO DRIVE AROUND WITHOUT BRAKE LIGHTS BECAUSE IT COSTS NEARLY $900 A PIECE TO REPLACE THEM! PERHAPS THEY SHOULDN'T HAVE TURNED WHAT USED TO BE AN CHEAP, EASY THING TO FIX ON YOUR OWN INTO A $900 REPAIR IN THE FIRST PLACE. NOW THAT THEY HAVE THEY SHOULD AT LEAST STAND BEHIND THE PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361373September 27, 2020
EXTERIOR LIGHTING
LED BRAKE LAMP WENT OUT AT 42K MILES, BUT GM REQUIRES REPLACEMENT OF ENTIRE TAIL LAMP ASSEMBLY AT EXPONENTIAL COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360531September 22, 2020
EXTERIOR LIGHTING
THE LEFT LED TAIL LIGHT WOULD GO OUT AND THEN COME BACK ON. THIS HAS BEEN HAPPENING FOR OVER A YEAR NOW. POLICE STOPPED ME TWICE BUT THANKFULLY, DID NOT GIVE ME A TICKET. HAD IT REPAIRED 2 OR 3 TIMES. IT MIGHT LAST A DAY OR TWO AND THEN GOES OUT AGAIN. APPARENTLY, THERE IS A THIN METAL PIECE THAT IS SORTED TOGETHER THAT KEEPS BREAKING. THE RIGHT ONE HAS STARTED DOING IT TOO. I WAS OVER THE MILEAGE FOR THE RECALL. CAN'T AFFORD THE $1600 OR SO IT WOULD COST FOR NEW IMPROVED TAIL LIGHTS. WHAT DOES MILEAGE HAVE TO DO WITH REPAIRING A DEFECT IN THE PRODUCTS USED IN THE TAIL LIGHT? I AM CONSTANTLY AFRAID SOMEONE WILL REAR END ME SINCE THE LIGHT DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359816September 18, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE STABILITRAK OFF LIGHT FLASHED ON THE DASHBOARD, INCLUDING THE TRACTION CONTROL OFF. THIS HAS SHUT DOWN MY CAR ON THE HIGHWAY 4 TIMES. ODDLY, WHEN I TOOK IT TO THE DEALERSHIP, IT WOULD RESET ITSELF AND THE CODES WOULD GO AWAY TEMPORARILY. THE DEALERSHIP RECOMMENDED TO CHANGE THE ENGINE CONTROL MODULE AND CABLES, WHICH I DID ON 7/17/20 AND 7/31/20. HOWEVER, ON MY LAST TRIP I HAD TO GET TOWED BACK TO MY HOME ON 09/01/20 FOR THE SAME REASON AS I WAS STRANDED ON A HIGHWAY ON THE WAY TO A FUNERAL FOR A FAMILY FRIEND. THIS IS SO DANGEROUS. I CAN'T LET MY WIFE OR KIDS USE THE VEHICLE BECAUSE THIS HAPPENS SO RANDOMLY. THE REPAIR SHOP SAYS THAT IT IS A MYSTERY TO THEM AS THEY HAVE CALLED THEIR GMC SPECIALTY TECHNICIANS FOR ADVICE. MY CAR IS CURRENTLY AT THE DEALERSHIP AGAIN FOR THE PAST TWO WEEKS AS THEY TRY TO FIND A SOLUTION. I JUST BOUGHT THIS CAR 3 MONTHS AGO AND THIS IS UPSETTING. I FINALLY WENT ONLINE TO SEE IF I COULD POSSIBLE FIND A FIX TO RECOMMEND AND FOUND THAT THIS IS A KNOWN ISSUE I FOUND SIMILAR STORIES ON THIS WEBSITE "CAR FORUMS/ GMC/ GMC ENVOY XL" . I AM SURPRISED THIS NOT A RECALL. I HAVE PAID OVER $1,500 IN REPAIRS. CHANGED SENSORS ON TIRES THAT SUSPECT WEREN'T THE ISSUE SINCE THE INDICATOR LIGHT STILL COMES ON. I WORK FOR STATE FARM INSURANCE AND I AM AWARE OF THE DANGERS OF HAVING HAZARDOUS CARS ON THE ROAD. I ALSO WORK CLOSELY WITH THE INSTITUTES OF HIGHWAY SAFTEY AND THEY RECOMMENDED THAT I LOG THIS COMPLAINT. HERE IS MY EMAIL ADDRESS AND PHONE NUMBER. [XXX]. HOW CAN I GET THIS LOGGED AS A RECALL AND GET MY MONEY BACK FOR REPAIRS OR THE PRICE OF THE VEHICLE, IF GMC CAN'T GUARANTEE A REPAIR? I HAVE ATTACHED THE CABLE AND ENGINE CONTROL MODULE REPAIR INVOICES THAT VERIFY THE COMPLAINT. I HAVE PICTURES AND VIDEOS OF THE INDICATOR LIGHTS FLASHING AND THE CAR SHUTTING OFF. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354131September 10, 2020
SERVICE BRAKES
I HAVE A BRAKE PROBLEM, THE DYNAMIC ELECTRONIC BRAKE SYSTEM TURNS ON AT TIMES DURING RUNNING AND THE RIM HEATS UP AND A STRONG SMELL OF BRAKES COMES OUT, ON TWO OCCASIONS THE REAR TIRES EXPLODED AND I CAUSED AN ACCIDENT ON THE HIGHWAY. WHEN THE VEHICLE WAS NEW IN 2005, THE DEALER CHANGED THE BRAKES, ABS AND OTHER COMPONENTS, BUT THEY WERE NOT RESPONSIBLE FOR THE PROBLEM, THEN IN 2010 AGAIN, I CHANGED ALL THE COMPONENTS RELATED TO THE BRAKES BUT IT REMAINS THE SAME. SOMETIMES THE DYNAMIC BRAKE IS ACTIVATED AND THE RINGS AND REAR RUBBERS ARE HEATED. I DO NOT USE THE VEHICLE FOR LONG ROADS FOR SAFETY. I BOUGHT IT IN 2005 AND IT NOW HAS 73,100 MILES. I AM LOOKING FOR IF ANY DEALER OR OWNER IN THE USA HAS OR HAD THE SAME PROBLEM. THANK YOU..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11353770September 8, 2020
POWER TRAIN
WE WERE ON OUR WAY BACK FROM PITTSBURG, PA TO MARYLAND AND THE TRANSMISSION STARTED SLIPPING WHEN WE STOPPED IN KENT ISLAND AT CHICK FIL A. THE VEHICLE STOPPED MOVING COMPLETELY AND WOULD NOT MOVE FORWARD AS WE WERE TURNING INTO THE DRIVE THRU. WE HAD TO HAVE THE VEHICLE TOWED TO A GMC DEALERSHIP IN EASTON, MD. UPON THEIR EVALUATION OF THE VEHICLE, WE WERE TOLD THAT THE TORQUE CONVERTER CAME APART AND DAMAGED THE TRANSMISSION. WHEN I ASKED HOW AND WHY THE TORQUE CONVERTER CAME APART, THEY STATED THAT THEY WOULD HAVE TO TAKE THE ENTIRE ENGINE APART TO FIGURE THAT OUT. WE WERE TOLD BY THE GMC DEALERSHIP THAT OUR 2016 GMC YUKON XL NOW NEEDED A NEW TRANSMISSION. WE PURCHASED THIS VEHICLE IN DECEMBER 2015 (BRAND NEW). BECAUSE OUR POWER TRAIN WARRANTY EXPIRED AT 60,000 MILES, IT WAS NOT COVERED. THE NEW TRANSMISSION COSTS US $5300+. WE WERE SHOCKED THAT THIS TOOK PLACE, AS THIS WAS PURCHASED NEW AND WE HAVE KEPT UP ON ALL THE MAINTENANCE. IT IS VERY DISTURBING TO HAVE PURCHASED A NEW TRANSMISSION FOR A VEHICLE THAT IS ONLY 4 YEARS OLD. IN DOING SOME RESEARCH, THIS SEEMS TO BE AN ONGOING ISSUE FOR GMC. A RECALL SHOULD BE ISSUED AND A REFUND SHOULD BE ISSUED TO THOSE WHO HAVE PAID OUT OF POCKET FOR THIS EXPENSE. I DO THANK THE GMC DEALERSHIP IN EASTON, MD FOR QUICKLY REPAIRING OUR VEHICLE, ESPECIALLY SINCE WE HAD AN UPCOMING TRIP. LADONNA WAS WONDERFUL AND I COMMEND HER AND THE ENTIRE DEALERSHIP FOR HANDLING THINGS SWIFTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353673September 8, 2020
SERVICE BRAKES, EXTERIOR LIGHTING
2015 REAR BRAKE LIGHTS WORK INTERMITTENTLY AND NEED TO BE REPLACED OR REPAIRED. GMC KNOW THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM AND HAVE DONE NOTHING. HUGE SAFETY ISSUE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351892August 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
DRIVING TRUCK AND COULDN'T GAIN CONTROL AND WAS DRIVING ON ITS OWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11351092August 25, 2020
ELECTRICAL SYSTEM
THIS VEHICLE HAD A FAILED DRIVER'S BRAKE LIGHT AT ABOUT 60K MILES AND IT WAS REPLACED AS A RECALL ITEM. AT 76K MILES THE PASSENGER BRAKE LIGHT HAS FAILED AND WE ARE INFORMED IT IS NO LONGER A RECALL ITEM BECAUSE IT'S OUT OF THE RECALL TIMEFRAME. I'VE ALSO KNOWN 2 OTHER PEOPLE WITH YUKON'S, BOTH NEIGHBORS AND BOTH HAVE HAD AT LEAST 1 FAILED BRAKE LIGHT. IF THIS IS A KNOWN FAILURE AND SAFETY ISSUE, WHY ARE THEY DENYING RECALL AT SUCH A LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351216August 25, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 GMC YUKON XL. THE CONTACT STATED THAT WHEN ATTEMPTING TO PARK, IN ORDER TO HAVE THE VEHICLE COME TO A COMPLETE STOP THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE SAME FAILURE HAD OCCURRED TWICE AFTER THE ORIGINAL FAILURE. ON ONE OCCASION, THE SERVICE BRAKE ASSIST WARNING MESSAGE APPEARED ON HER INSTRUMENT PANEL. LAFONTAINE BUICK GMC OF ANN ARBOR (500 AUTO MALL DR, ANN ARBOR, MI 48103) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A FAULTY BRAKE ASSIST THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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