GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11319808March 31, 2020
SERVICE BRAKES
AS VEHICLE COMES TO A SLOW STOP THE BRAKES FEEL AS IF THE RELEASE AND STILL ROLL ALSO WHEN PULLING INTO A DRIVEWAY OR PARKING SPOT THIS HAS HAPPED OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318772March 20, 2020
UNKNOWN OR OTHER
ABOUT A MONTH AGO, I BEGAN TO RECEIVE AN ALERT THAT MY SIDE DETECTION SYSTEM NEEDED TO BE SERVICED. UPON INSPECTION, MY RIGHT SIDE MODULE HAD TO BE REPLACED. AFTER COMPLETING THE REPAIR, THE NEW MODULE WOULD NOT COMMUNICATE WITH THE LEFT MODULE WHICH IS HOW THE RIGHT MODULE GETS PROGRAMMED. IT WAS DISCOVERED THAT EVEN THOUGH THERE WAS NO ALERT THAT THE LEFT MODULE NEEDED TO BE REPLACED AS WELL. THIS IS A HUGE CONCERN THAT THESE MODULES WOULD FAIL THIS SOON INTO THE VEHICLE'S LIFE (68,000 MILES). THERE ARE NO MOVING PARTS, ETC. NOT TO MENTION THE SAFETY ISSUES OF NOT HAVING A WORKING SIDE COLLISION ALERT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318060March 14, 2020
EXTERIOR LIGHTING
LED BRAKE LIGHT CIRCUIT BROKEN - BRAKE LIGHT DOESN'T ILLUMINATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317935March 13, 2020
FUEL/PROPULSION SYSTEM
AFTER DRIVING A 100 MILE ROUND TRIP ON A US HWY, COUNTY ROADS, AND CITY STREETS, WE ARRIVED BACK HOME AND BEFORE WE COULD TURN OUR 2015 GMC YUKON XL, WE IMMEDIATELY BEGAN TO SMELL GASOLINE. DIRECTLY UNDERNEATH WHERE OUR 8 MONTH CHILD WAS JUST SITING, IS WHERE WE NOTICED 87 OCTANE FUEL DRIPPING RAPIDLY. AS I WAS LOOKING, MY WIFE WAS REMOVING OUR CHILD OUT THE PASSENGER SIDE WHERE SHE WAS SITTING. WE HAD SO MUCH GAS ON THE GROUND AND THE FUMES WHERE SO STRONG. I CAN NOT STRESS ENOUGH HOW QUICKLY THE FUMES ENGULFED OUR WHOLE VEHICLE, WITH ALL OF US STILL IN THE VEHICLE. HAD THERE BEEN A SPARK OF ANY KIND, IT WOULD HAVE BEEN ENOUGH TO CATCH OUR VEHICLE ON FIRE WITH US POSSIBLE STILL IN THE VEHICLE AND MAINLY OUR INFANT STILL IN THE VEHICLE. WE HAD THE VEHICLE BROUGHT TO A LOCAL REPAIR SHOP AND HAD TO HAVE OUR FUEL FEED LINE (ACDELCO PART# 84200274) REPLACED. THE ENGINEERS FOR GM, STUPIDLY HAD THIS FUEL LINE RUNNING THROUGH A MOLDED CLIP, THAT IS PART OF THE FUEL TANK, AND THE HOSE WAS 'SNAPPED' INTO IT TIGHTLY. THIS CAUSED ENOUGH FRICTION IN THE LINE MOVING BACK AND FORTH TO FINELY PLACE A HOLE IN THE FUEL LINE. NHTSA MUST TAKE THIS REPORT SERIOUSLY BEFORE IT COST THE LIFE OF SOMEONE THAT DOES NOT DESERVE BURNING ALIVE IN A VEHICLE. ISSUE THE RECALL IMMEDIATELY BEFORE THIS HAPPENS! MOST PEOPLE CAN NOT AFFORD A $350-$1,000 FIX OR MUCH LESS THE VALUE OF SOMEONE'S LIFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317560March 11, 2020
EXTERIOR LIGHTING
I BOUGHT THIS YUKON AND THE NEXT DAY A GENTLEMAN THAT WAS RIDING BEHIND ME ALMOST HIT ME HE CAME TO THE SIDE OF ME AND SAID MY TAIL LIGHT IS NOT WORKING THEY COME ON WHEN THEY WANT TO IN AND OUT AND SOMETIMES NOT AT ALL THIS IS A SERIOUS PROBLEM ITS HAPPENING TO ALL OF THE NEWER MODELS AND THEY ARE 800 FOR A NEW TAIL LIGHT THERE NEEDS TO BE A RECALL ON THE TAIL LIGHTS SOMETHING IS WRONG WITH THE LED STRIP IN THEM THIS IS GOING TO CAUSE SOMEONE TO GET HURT I HAVE 4 SMALL CHILDREN AND I DO NOT NEED TO GET INTO A CRASH AND I DO NOT NEED TO SPEND 1600 PLUS TO GET NEW ONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317228March 10, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
NO BRAKE LIGHT IN BOTH REAR LIGHTING ASSEMBLIES. STARTED WITH THE PASSENGER SIDE AND NOW THE DRIVERS SIDE. GMC ISSUED A LETTER IN DECEMBER 2019 STATING THEY'D PAY FOR REPAIRS IF VEHICLE IS LESS THAN 6 YEARS OR 75,000 MILES WHICH EVER COMES FIRST. WE'LL I'M OVER ON BOTH. GMPP EXTENDED WARRANTY DOESN'T COVER THIS REPAIR. SPEND $75K FOR THIS TRUCK AND NOW THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317025March 9, 2020
POWER TRAIN
TRANSMISSION ISSUE THAT MAKES THE VEHICLE TO NOT ACCELERATE AND THEN SURGE WHEN YOU PULL UP TO AT A STOP LIGHT, STOP SIGN, ON HIGHWAY, OR IN TRAFFIC. NOT SAFE GOING TO END UP HITTING SOMEBODY OR SOMETHING. GMC DEALERSHIPS SAY 'IT IS A KNOWN ISSUE' WITH NO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317120March 9, 2020
EXTERIOR LIGHTING
BOTH TAIL LIGHTS STOPPED WORKING ON THE FREEWAY DURING MY TRIP TO SAN DIEGO FROM PHOENIX. ABOUT HALFWAY HERE ONE TAIL LIGHT WENT OUT IN ABOUT 20 MILES LATER THE OTHER ONE STOPPED WORKING. I KNOW THIS BECAUSE A FRIEND WAS FOLLOWING ME.I CALLED THE DEALERSHIP, HE STATED THAT THE TAIL LIGHTS ARE ON NATIONAL BACKORDER AND WON'T BE IN FOR A WEEK PLUS. NOW I AM DRIVING AROUND CALIFORNIA WITH NO BRAKE LIGHTS.. I ONLY HAVE 48,000 MILES ON THIS SUV, EACH TAIL LIGHT IS $760 THE ONLY WAY TO REPAIR THIS IS TO REPLACE THEM. THANK YOU GM I WILL BE FORWARDING YOU MY TICKET..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317150March 9, 2020
SERVICE BRAKES
FIRST TIME WAS IN REVERSE IN OUR DRIVE WAY. THEN PULLING INTO PARKING LOT, BRAKES WERE HARD TO PUSH WITH PULSING PEDAL AND WARNING MESSAGE ON DASH, CHECK BRAKE ASSIST. WE GOT VEHICLE STOPPED, HARD BRAKE PEDAL, WITHOUT HITTING ANYONE. THIS HAPPENED SIX TIMES ON 03-05-2020. THIS OCCURS AT SLOW SPEED IN STOP AND GO TRAFFIC OR IN A PARKING LOT, NOT A GOOD FEELING. IT FEEL LIKE THE VACUUM PUMP CAN NOT SUPPLY ENOUGH VACUUM TO OPERATE BRAKE BOOSTER. WE HAVE ONLY OWNED VEHICLE FOR ABOUT THREE WEEKS. THE VEHICLE IS NOT SAFE TO DRIVE IN THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316699March 7, 2020
UNKNOWN OR OTHER
CRACKED DASH BOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316061March 4, 2020
SERVICE BRAKES
THE LATEST ISSUE BEGAN WHEN DRIVING ON THE HIGHWAY, I NOTICED THAT THE BRAKE PEDAL WOULD BOUNCE WHEN TRYING TO SLOW DOWN AT HIGHWAY SPEEDS. I DIDN'T THINK MUCH OF IT. EXACTLY 2 DAYS LATER, WHILE APPROACHING TRAFFIC AT A RED LIGHT AT RELATIVELY LOW SPEEDS, THE VEHICLE WOULD NOT STOP. I TRIED TO PUSH THE PEDAL, THE PEDAL WOULD GO ALL THE WAY DOWN LIKE IT HAD NO PRESSURE. LUCKILY THERE WAS NOT ONCOMING TRAFFIC AND I WAS ABLE TO SWERVE ONTO THE LEFT LANE AND FINALLY INTO A PARKING LOT WHERE I WAS ABLE TO PARK USING THE EMERGENCY BRAKE. MY VEHICLE HAD RECENTLY BEEN SERVICED FOR THE VACUUM PUMP RECALL SINCE MY BRAKES WOULD BECOME HARD TO PUSH BUT ONLY WHEN MOVING AT VERY LOW SPEEDS LIKE IN HEAVY TRAFFIC OR IN A DRIVE THROUGH SERVICE. I AM CONCERNED ABOUT THE ISSUE SURFACING FOR A THIRD TIME WHEN I HAVE MY FAMILY IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315664March 2, 2020
ENGINE
AT 91K MILES MY TRANSMISSION WENT OUT COMPLETELY. THE VEHICLE WAS LESS THAN 3 YEARS OLD AT TIME OF INCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315571March 2, 2020
EXTERIOR LIGHTING
INSTRUMENT PANEL SHORTING OUT AND FLASHES BACK ON WITH DIFFERENT LANGUAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315370March 1, 2020
AIR BAGS
THERE HAS BEEN AN OUTSTANDING RECALL TO REPLACE THE AIRBAG(S) IN THIS VEHICLE. UNDERSTANDING THAT IT IS A WIDESPREAD RECALL THAT AFFECTS MANY VEHICLES BUT WHAT IS CONCERNING IS THAT THE RECALL STATES THAT IT IS MOST AFFECTED BY "LONG TERM EXPOSURE IN HOT AND HUMID REGIONS" WHICH THIS VEHICLE HAS ALWAYS BEEN IN FLORIDA. I PERIODICALLY CHECK WITH THE DEALER AND THEY ALWAYS ADVISE THAT THERE'S NO UPDATE. I WOULD THINK IT SHOULD BE HANDLED MORE EXPEDITIOUSLY DUE TO THIS VEHICLE QUALIFYING TO THE EXACT CONDITIONS OF THE RECALL NOTICE AND THAT THIS VEHICLE IS NOW TWELVE YEARS OLD ALL WHICH HAS BEEN IN FLORIDA (A HOT AND HUMID REGION). PLEASE ADVISE... THANKS IN ADVANCE, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312042February 28, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, A BYSTANDER INFORMED THE CONTACT THAT THE REAR EXTERNAL BRAKE LIGHTS WERE INOPERABLE. THE CONTACT EXITED THE VEHICLE AND CONFIRMED THAT THE TAILLAMPS WERE INOPERABLE. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO GUNN BUICK GMC LOCATED AT (16440 INTERSTATE 35 FRONTAGE RD, SELMA, TX 78154 (866) 468-6484) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TAILLAMP ASSEMBLIES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312145February 28, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
GMC RECENTLY ADVISED US THAT THE TAILGATE LIGHTS HAVE HAD PROBLEMS WHERE THEY "INTERMITTENTLY" DO NOT ILLUMINATE. WE HAVE HAD THIS ISSUE FOR QUITE SOMETIME WHERE DRIVERS CANNOT SEE OUR TAILGATE LIGHTS WHEN THE PROBLEM OCCURS. BECAUSE IT HAS BEEN INTERMITTENT, IT HAS BEEN VERY HARD FOR THE SHOP TO DIAGNOSE AS WHEN THEY GET IT AND IT IS ON, THEY CAN'T FIGURE OUT WHAT IS WRONG WITH IT. SINCE WE RECEIVED THE LETTER FROM GMC, WE HAVE BEEN INTO THE DEALERSHIP TO GET IT RESOLVED, BUT THEY WILL NOT DO IT BECAUSE OUR MILES ARE OVER. I HAVE TOLD THEM THAT THEY KNOW ITS AN ISSUE AND THAT IT IS INTERMITTENT AND WHEN PEOPLE TAKE IT INTO THE SHOP TO GET IT DIAGNOSE, ITS A HIT AND MISS. I HAVE NOW SEEN OVER A DOZEN OTHER GMC'S ON THE ROAD WITH THE SAME ISSUE. LAST WEEK, WHILE TRAVELING WITH KIDS TO A SOCCER TOURNAMENT, BOTH WEREN'T WORKING AT NIGHT AND WE WERE PULLED OVER. I FORTUNATELY HAD THE LETTER IN THE CAR AND SHOWED IT TO HIM. HE GAVE ME A WARNING AND ADVISED THAT IT IS VERY DIFFICULT FOR CARS TO SEE AT NIGHT WHEN THERE ARE NO TAILGATES ON AND THAT GMC HAD BETTER GET THIS RESOLVED. I HAVE MADE TWO REQUESTS WITH GMC AND THEY HAVE DENIED THE REQUEST. I EVEN TOLD THEM THAT I WOULD COST SHARE IF WE MEET IN THE MIDDLE AND THEY WOULD NOT. THEY KNOW THIS IS AN ISSUE, YET THEY AREN'T WILLING TO EXTEND THE WARRANTY OR MAKE IT A RECALL. THIS IS VERY DANGEROUS AND COULD CAUSE A LOT OF ACCIDENTS WITH GMC MODELS NATIONWIDE. I HOPE THAT THIS IS BROUGHT TO SOMEONE'S ATTENTION AND THAT GMC IS ENCOURAGED TO GET THIS RESOLVED WITH 2015 YUKON XL SUVS AND THAT WE AND MANY OTHERS ARE ABLE TO GET THEIR TAILGATES REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311821February 27, 2020
SERVICE BRAKES
I WAS DRIVING STRAIGHT ON A CITY STREET AT ABOUT 30 MILES PER HOUR AND A CAR WAS COMING OVER ON ME SO I HAD TO HIT THE BRAKES HARD SO THAT WE WOULD NOT COLLIDE. MY CAR SLOWED DOWN BUT DID NOT STOP. I WAS ON THE BRAKES HARD, BUT MY CAR ONLY SLOWED, IT DID NOT STOP. THE OTHER CAR HIT ME. AFTER WE EXCHANGED INFORMATION I DROVE OFF AND I KEPT STOPPING TO SEE IF THE BRAKES WERE WORKING, BUT THEY WORKED EVERY TIME AFTER THAT. I WAS TELLING MY SISTER WHAT HAPPENED AND SHE MENTIONED A FRIEND OF HERS HAD A GMC THAT WAS RECALLED DUE TO FAULTY BRAKES. SHE SUGGESTED I CHECK ON YOUR SITE. I CHECK BUT IT SAID 0 RECALLS. I WANTED TO BE SURE I LET SOMEONE KNOW BECAUSE THE CAR DID NOT STOP WHEN I REALLY NEEDED IT TO STOP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11311829February 27, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE BEEN NOTIFIED ON TWO OCCASIONS ON THE ROAD THAT MY TAIL LIGHT WAS OUT. WHEN I WAS ABLE TO CHECK THEM, BOTH TAIL LIGHTS LIT UP THEN TURNED ON. IT MUST BE AN INTERMITTENT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311484February 25, 2020
UNKNOWN OR OTHER
WATER LEAKED INTO THE VEHICLE'S ROOF MOUNTED ANTENNA. THIS CONDITION PREVENTED THE VEHICLE'S ONSTAR SYSTEM FROM ACCURATELY DETERMINING THE VEHICLE'S LOCATION; DISABLED THE VEHICLE'S COMPASS, NAVIGATION, AND XM RADIO SYSTEMS; ILLUMINATED THE VEHICLE'S RED ONSTAR INDICATOR; AND ALLOWED WATER INTO THE INTERIOR DRIVER COMPARTMENT. THIS CONDITION OCCURRED IN BOTH THE STATIONARY AND IN MOTION STATES. GM ISSUED PRODUCT BULLETIN # 15155 FOR 2015 MODEL YEAR FOR THE SAME ISSUE, BUT DID NOT CORRECT FOR 2016 MODEL YEAR. ISSUE RELATED TO REPLACEMENT OF PART # 23258460. THIS PART WAS REDESIGNED FOR 2017 MODEL YEAR TO ELIMINATE THE DESIGN DEFECT BY RELOCATING THE MOISTURE WEEP HOLE ON THE BASE GASKET FROM THE REAR TO THE FRONT TO ACCOMMODATE THE ROOF SLOPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310825February 23, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS AS WELL AS DAYTIME RUNNING LIGHTS DO NOT COME ON HIGHBEAMS DO HOWEVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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