GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11437454October 20, 2021
STEERING, ELECTRICAL SYSTEM
The contact owns a 2015 GMC Yukon. The contact stated that while operating the vehicle, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The contact indicated that recently when the failure occurred the vehicle also shut off nearly causing a crash. The vehicle was taken to the local dealer who diagnosed that the battery cables needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 18V586000 (Steering) however, the failure recurred intermittently. The manufacturer was notified of the failure. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437390October 19, 2021
SUSPENSION
Front strut assemblies (both left and right side) were found to be leaking during annual state safety inspection. Before the inspection determined the cause, the handling of the vehicle had noticeable deteriorated were the vehicle was bouncing excessively while driving and compromising the vehicle's handling and steering. Contacted two dealers, who stated this is a common problem on 2019 and newer Yukons. The GM parts warehouse had over 1900 replacement struts in stock! Per the dealer, the struct was a new design in 2019 and is electronically controlled. No warning lamps or messages were displayed. The original structs were stamped mfg in Mexico, the GM replacements are stamped manufactured in Poland.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437079October 17, 2021
POWER TRAIN
1. When starting out for the day start yukon, wait about 30 sec for the system to do self check, put foot on brake, put in gear the yukon will jump forward sometimes and bang. 2. When driving and you are decreasing in speed, sometimes you will get a small increase in speed, then it will start slowing down, sometime easy or hard where it will push your body forward. 3. Driving time to merge with traffic, put your foot on the gas pushing down, the yukon will start to increase in speed, then stops responding, (just for a few seconds) then it will go fast and bang or just this is bad because the other cars are coming up fast, there have been times I had to goto the right again and get out of traffic because it took to long to go. I have complained about this many times the techs would look at it, stating there are bulletins out on this same issue, they would go though and reprogram the Trans, they would state drive it for 200 miles, and it should correct itself, and it would and be ok for a few months or longer, then start again take it back to dealer do the same thing, i ask them what's going to happen if i am out of warranty, then you will have to pay to have to reprograming its about $150.00. I stated why will i have to keep paying for this issue, if its not a good fix, its a band Aid fix..... So i was told by a tech take off the negtive battery cable for 30 mins, tis should help you out also. Now take it in for a oil change ask if there is any new updates, we will check for you , yes we see that your Trans temp sensor is bad and it will be $475.00 I stated wait i have been complaining about this for years, NOW I am Out of warranty I need to pay REALLY.... NO dont fix it yet, I am going to reach out to GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436599October 13, 2021
EXTERIOR LIGHTING, EXTERIOR LIGHTING:BRAKE LIGHTS
Breaks are faulty, lights continue to go out in the rear after only a year after purchase. I’ve read other complaints about these issues. could be wiring or electrical issue with the breaks. Engine sounds like a plane is about to take off, has had starting problems. Overall horrible vehicle. There are a lot of problems with the vehicle, the lights are extremely dangerous as person behind would not know if I’m stopping when they fail to work and can cause a serious accident. Engine is a major concern as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436506October 12, 2021
POWER TRAIN
We were on the freeway with my 4 small children. The freeway speed is 75 mph. The car had been jerking and hard shifting for over a week and I had it scheduled with a mechanic. As we were driving on the freeway, it lost total power as cars were going to the left and right around us. I was barely able to get it to the side of the road without being hit. This could have been tragic! I took it to the mechanic and the transmission is shaving a lot of metal (that was in the bottom of the pan). I have had to pay to have a whole new transmission redone. This is absurd with a car that is only 4 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436519October 12, 2021
EXTERIOR LIGHTING
LED Taillight failure REAR DRIVERS SIDE. This seems to be a common occurance amongst GMC Yukon Denali XL, where the circuit housing for the LED board begins failure with fissure within the electrical contact points. The fissure soon erupts causing a shunt within the LED semiconductor and causing the brake lights to cease functioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434987September 30, 2021
SERVICE BRAKES
I was dropping my daughter off at school in the car line. I was at low speed trying to brake and with the brake all the way down couldn't stop immediately. I was able to stop but then went to go again and when tried to stop again, couldn't and hit the car in front of me. It was making a sound while trying to brake but wouldn't engage my brakes. Luckily it didn't leave any damage and the other driver said it was OK and accepted my apology as my brakes were not working correctly.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11432765September 13, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Driver side brake lights don't work again. This will be the 3rd time that I know of that this piece of equipment has been changed out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432464September 10, 2021
AIR BAGS
We have received a URGENT AND IMPORTANT recall related to our Airbag being a deadly threat when activated. This was in February 2021 and still there is no remedy to get rid of the deadly threat !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431681September 3, 2021
POWER TRAIN
Driving on city streets at approximately 45-50 MPH the transmission began shifting erratically and made significant squealing noises. After stopping, the transmission could not be shifted to another gear and was stuck in drive (D) for approximately 30 minutes. After evaluation from a professional auto mechanic, these transmissions were equipped with the incorrect fluid type from the factory that has since been taken off the market. The transmission needed to be replaced at ~99,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430313August 24, 2021
FUEL/PROPULSION SYSTEM
Fuel injector is direct injection into cylinder. Excess carbon build-up is endemic with this design causing power loss/decrease, knocking, and potentially increased emissions. Safety factor is loss/decrease of engine power when needed for safe highway driving. This problem is noted in GM literature and technical bulletins. The Malfunction Indicator Light (MIL), also know as the Check Engine Light, illuminated and provided generic malfunction codes via the OBD. Cylinder #7 fuel injector removed and replaced, mechanic inspected the used injector. Heavy carbon build-up noted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427575August 3, 2021
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
There is a known issue with the wiring harness that warns the driver by vibrating the driver's seat. The original wiring harness will short out causing malfunction of the safety feature. The wiring harness has been redesigned to correct the defect, yet GM has not issued a recall. The safety feature is an important factor in the operation of the vehicle and when this feature does not work property, safety is compromised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427247July 30, 2021
EXTERIOR LIGHTING, SERVICE BRAKES, ELECTRICAL SYSTEM
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427062July 29, 2021
EXTERIOR LIGHTING
Brake lights are going out due to cracking in the LED strip. Slight jars to lights will make them work for a short time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426400July 25, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, SERVICE BRAKES
LED Brake Lights fail due to design error typically on both side of the vehicle. I have found multiple reports of a failure on a circuit board that was poorly designed. A copper tracing is very narrow and fractures due to vibration resulting in Brake Light failure. Because the entire module must be replaced the repair costs $800-$900 per side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426050July 22, 2021
EXTERIOR LIGHTING
Tail lights are not functioning properly. N182180270 was issued due to very common issue but no recall. The special adjustment only covers up to 72,000 miles. I now have 106,000 so not covered? Serious safety issue if brake lights are malfunctioning and GM aware of issue. If technician checking lights and they are intermittently working, then I drive away from dealer and they intermittently no longer work, that is a serious safety issue and a recall should happen. I took my vehicle in for an oil change and on the drive to have serviced I was told by my wife driving behind me that the right rear brake light wasn’t working. I asked tech to check. Technician confirmed but states left isn’t working either. Yet on drive to drop the vehicle for oil change the left was working. And we have a time stamped photo as proof(attached). I had someone tell me right rear brake light was out a couple of years ago but when I had it checked, all were on. So when are they working? When are they not working? And that is why a recall should be issued. correct a faulty design. These aren’t an easy fix of replacing a bulb. The whole unit has to be replaced at $700+ each. How many people are out there driving with these intermittent brake lights? We periodically check our lights to ensure working. But if these lights are on/off intermittently, that does very little good. Scary!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425514July 19, 2021
UNKNOWN OR OTHER
Large dashboard cracks near airbags. Apparently widespread problem among GM products. I do not know if this will affect airbag safety or not. No incident involved yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424931July 15, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1) LED tail-lights fail intermittently - this is a known problem GM does not proactively address unless customers complain repeatedly. Puts driver and passenger in danger. this began happening at 25K miles. 2) AC condenser fails - GM will not address as part of a broader recall despite extensive late model customer complaints. This put passengers in danger on any road trip across desert terrain. GM has been unresponsive despite numerous calls asking for resolution. This occurred at 36k miles. 3) Electrical failings - numerous electrical failings - from entertainment system (at 10k miles), starter motor and internal lighting - all failing at 36k miles. NHTSA must take a look at these manufacturing defects - they are putting customers at risk!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424717July 14, 2021
EXTERIOR LIGHTING
led lights are malfunctioning on my 2017 Yukon xl. causing my brake lights to flicker and then go out completely. I've been pulled over and almost hit from behind due to these lights not working correctly. they have to be replaced by completely removing and replacing the entire light fixture for the high cost of 800+. they are not built to be fixed, just replaced. What's worse is that replacing them only buys you a little time before those again go out. its unsafe and puts my family at risk daily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424204July 10, 2021
ELECTRICAL SYSTEM
LED brake light on drivers side fails to illuminate (noticed first at about 72,700 miles). Upon further research, this appears to be a recurring issue with 2015-2016 Yukon and Yukon XL vehicles. The LED taillight assembly is a sealed housing and the individual brake light bulbs are not replaceable. There appears to be a design defect that is causing premature failures of these assemblies, which results in a safety hazard because the driver does not receive any notification that the brake lights have failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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