GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11424142July 9, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
The dashboard cracked in 3 places shortly after we purchased vehicle. Above steering wheel and passenger side by airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424158July 9, 2021
UNKNOWN OR OTHER, VISIBILITY/WIPER, STRUCTURE:BODY
My driver side back glass (quarter panel long glass) spontaneously exploded this morning with my young child in her car seat. No one was nearby, the car was in park. Nothing caused the glass to break it just randomly occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424049July 9, 2021
AIR BAGS
Make left turn and distracted by kids in the back. Looked back and felt a crash. Collided with a traffic signal pole and caused major/total damage to vehicle. Driver side airbag DID NOT deploy causing injury to neck, shoulder, and lower back.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11423909July 8, 2021
FUEL/PROPULSION SYSTEM
The vehicle is misfiring and rough idling while driving. This vehicle has four of the eight fuel injectors misfiring while in operation. Although the dealership only diagnosed two of them I took it to another shop who diagnosed that 4 and 8 are also misfiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423483July 5, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES, EXTERIOR LIGHTING
The brake lights fail. First the left light failed, and two days later the right light failed. After researching, this is a common problem with GM and these models. The fix is not just a bulb- the whole rear light assemblies (each side) needs replacing with GM price quotes of $900 a side. We were over 1000 miles away from home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422944June 30, 2021
EXTERIOR LIGHTING
GM issues a specials service campaign N182180270 Tail lights Inoperative, goes to 72000 miles the subject vehicle has 75000. Both rear tail brake lights do not work and the third brake light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422099June 24, 2021
ENGINE
Our vehicle had a warning light of traction system not working - we were told to take to nearest dealer that springs with the valves were faulty and lifters not working. Took it to Everett in Benton, AR. Took two weeks to get the parts to fix. Told this was a problem. We had 4000 miles on the vehicle. Yesterday, it happened again. Told by Cowboy in Heber Springs, AR where we bought the vehicle they had six in their shop with same problem. They advised that our vehicle would have to be towed. GMC does not think it is a safety issue but it is - the vehicle slows down and there is little power to drive. Yesterday I was pulling a bass boat and only made it home with great difficulty. This problem that seems to be prevalent with all the 2021 Denalis needs to be investigated before someone gets hurt or killed. First incident was May 2, 2021 and second (after allegedly being fixed) was June 23, 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421892June 22, 2021
SUSPENSION
The contact called on behalf of his client who owns a 2016 GMC Yukon. The contact stated while the owner was driving 30 mph, the vehicle became unstable and began bouncing. The contact stated no warning light was illuminated. The driver was able to drive to his independent mechanic, where it was diagnosed with needing the suspension struts to be replaced. The contact called the local dealer and was informed the parts were not available. The vehicle was not repaired but was pending repairs. The contact also called Champion Chevrolet (800 Kietzke Ln, Reno, NV 89502: (775) 786-3111) and made them aware of the failure and was informed that the parts were not available. The manufacturer had not been informed of the failure. The failure mileage was 84,116.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421416June 18, 2021
EXTERIOR LIGHTING
My 2016 Yukon Denali passenger brake light has stopped working. I see there are many other complaints identifying the same issue - question why hasn't GMC issued a recall for a known problem. With the circuit board breaking this is obviously a manufacturing issue that needs to be addressed and is most definitely a safety issue and increases the odds of being rear-ended as a result of inoperative brake lights. Fortunately I had a stranger stop me in a store parking lot to let me know the brake light was out. The repair is $800 at the dealer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420850June 14, 2021
AIR BAGS
The contact owned a 2008 GMC Yukon XL. The contact stated while driving at an intersection, another vehicle unexpectedly cut into the middle lane. As a result, the contact crashed into the passenger side of the vehicle. The air bags deployed. A police report was filed. The contact sustained hematomas on his knee and hip while the passenger sustained a busted knee. Medical treatment was required. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure and the contact filed a complaint. The contact was relating the failure to NHTSA campaign number: 21V050000 (Air bags). The failure mileage was 227,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11420465June 10, 2021
ENGINE
The contact owns a 2007 GMC Yukon XL. The contact stated while driving 30 mph, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was common. The contact stated that the engine was repaired however, the failure persisted. The local dealer was contacted and made aware of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420159June 8, 2021
EXTERIOR LIGHTING
The contact owns a 2017 GMC Yukon XL. The contact stated while driving at various speeds, the contact noticed that the passenger rear tail light was inoperable. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the tail light unit needing to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,632.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419779June 5, 2021
AIR BAGS
I was ran off the road causing me to hit a ground wire to a telephone pole damageing my truck bad and my air bags didn't deploy
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11418877May 28, 2021
EXTERIOR LIGHTING
The contact owns a 2016 GMC Yukon XL. The contact stated that the passenger’s side taillight was inoperable. The contact took the vehicle to the dealer and was informed that the failure was related to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 59,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418480May 25, 2021
EXTERIOR LIGHTING
Passenger side brake light goes in and out and often time stays out. I have read about numerous other people dealing with same issue as it is a manufacturing/quality issue. This is very dangerous. GMG apparently puts the same faulty brake parts back in car while under warranty then when the issue arises again when not in warranty sell customers a pricey part that actually works. Again, very unsafe and terrible business practice as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418323May 24, 2021
UNKNOWN OR OTHER
2018 GMC Yukon Condenser cracked and leaked refrigerant to the environment. 17336 Air Conditioning Condenser (Combi-Cooler) Refrigerant Leak covers up to 2017 models. My 2018 Yukon produced in December of 2017 and experience same issue. $1800 repair at dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417896May 20, 2021
SUSPENSION
Both struts went out on the car at once. When we went to the dealer, we were told that there were no struts in the country, and they have no idea when they will be available. When we called back this week to check on the progress, there is no progress at all. We have had to rent a vehicle, which we did for a month's time not knowing how long this may go on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417456May 17, 2021
AIR BAGS, TRACTION CONTROL SYSTEM
GMC SUV - Hydroplaned -- could not achieve Traction Control despite moving away from water patch.. Front Angle Crashed into Concrete Median; All Side Airbags Deployed, No Front Airbags Deployed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11416592May 14, 2021
EXTERIOR LIGHTING
THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT WAS ALERTED BY HER HUSBAND WHO WAS DRIVING BEHIND THE VEHICLE, THAT THE REAR TAIL LIGHTS WERE INOPERABLE. THE CONTACT WAS ALSO ALERTED BY OTHER DRIVERS THAT THE REAR TAIL LIGHTS WERE NOT FUNCTIONING AS NEEDED. THE VEHICLE WAS TAKEN TO SIERRA BLANCA MOTOR CO. (304 US-70, RUIDOSO, NM 88345, (855) 707-6474) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE TECHNICIAN ALSO INSPECTED THE LIGHTS AND STATED IN THE DIAGNOSTIC REPORT THAT ALL LIGHTS WERE WORKING AT THE TIME OF INSPECTION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR THE FAILURE HOWEVER, THE SECOND DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT THEN HAD HER FRIEND, WHO WAS A RETIRED AUTHORIZED GMC TECHNICIAN, INSPECTED THE TAILLIGHTS AND DUPLICATED THE FAILURE. THE VEHICLE WAS THEN TAKEN BACK TO SIERRA BLANCA MOTOR CO. HOWEVER, THE SERVICE ADVISOR INSPECTED THE TAIL LIGHTS BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CHECK WITH THE DEALER TO SEE IF THEY COULD ASSIST WITH THE FAILURE. THE MANUFACTURER LATER INFORMED THE CONTACT THAT THEY WOULD OFFER A 25% DISCOUNT FOR EACH LIGHT TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,835.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415340May 5, 2021
UNKNOWN OR OTHER
DASH IS CRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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