GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11461422April 19, 2022
SERVICE BRAKES
brake pedal takes much more effort to push I was parking the car and thankfully was only going about 2 mph because I had to press the brakes with two feet to stop it from hitting the car in front of me. We just arrived from a 2 hour trip and this happened at the end of our trip. Lucky it wasn’t on the highway or with a pedestrian in front of me. No injuries
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460934April 15, 2022
UNKNOWN OR OTHER
It’s starting to warm up now that winter is behind us, so when we recently drove our 2018 Yukon XL, we turned on the air conditioning. Unfortunately, only warm air came out of the vents. We made an appointment and took the Yukon to the GMC dealer. We paid over $160 for their diagnostic fee (complete rip off), and they were immediately able to see that there was a leak in the AC condenser. The dealer service representative said that this has been happening quite frequently on 2014 and newer models and that they are all leaking in the same place, a weld on the driver’s side of the condenser. Our Yukon has $59,000 miles…this is way to young for a condenser replacement. Dealer is quoting us over $1200 for the repair. GMC continues to build these cars without known defects and passes on the costs to the customer! By the way, there is Special Coverage Adjustment 17336 that extends warranty coverage for this specific problem on GMCs, but only for 2015-2017 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459762April 5, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
The rear break lights malfunctioned and will quite working periodically there has been no inspection from a dealership at this moment and driving at night time puts me and my family at risk due to the fact that I could be rear ended and cause a major accident and my vehicle has no warning light or service light for this problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11458916March 30, 2022
UNKNOWN OR OTHER
Unknown. Rear driver door latch mechanism is faulty. Door will not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458569March 28, 2022
SEATS
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Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11458716March 28, 2022
AIR BAGS
The contact owns a 2022 GMC Yukon XL. The contact stated that the component that controls the overhead console was not working. The contact stated that the warning light had illuminated that the air bag had a malfunction. The dealer diagnosed the failure, and advised her that the roof console needed to be replaced, however if she was involved in a crash the air bag would not deploy. The part was ordered however it had been 2 months since the order was placed. The contact also mentioned that the service safety restrain system warning light illuminated and the dealer replaced the fuse but the failure reoccurred. The contact stated that she then contacted the manufacturer who advised her they were not able to speak to her because of a lemon law suite she opened. The failure mileage was 858.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458129March 24, 2022
ENGINE
‘22 Yukon XL (SLT). Driving out of state and engine started marking a metal knocking sound. Then traction control, emissions and ESC light came on. Dealer says engine lifters are faulty. Car is only 2 months old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458038March 23, 2022
SERVICE BRAKES
The service brake assist warning message keeps appearing. Additionally, when the vehicle is completely stopped, but then you let off the brake to roll forward a little bit (such as at a stoplight), when you press the brake again it does not have stopping power. Must pump the brake several times as the vehicle rolls. This is particularly dangerous in downhill stops. It appears there is a safety recall on the power assist vacuum for brakes on 2015 GMC Yukon XL, but for some reason, my VIN is not included in the recall. I would like to know what it would take to include my VIN in the recall because it is the same year, make, and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457246March 18, 2022
EXTERIOR LIGHTING
Last month the passenger tail light stopped working. We took it out not realizing that you have to replace the entire unit. So we put the tail light back in and it magically started working again. Then yesterday the driver's side tail light stopped working, so we did the same. Took it out, waited and put it back (since we know we can't just run to the store and get a new one), except this time it didn't start working. I know there's a recall on the tail lights but I can't seem to find anyone to help me. The vehicle is only 6 years old and the tail lights at $800 each, should last a lot longer than that!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456557March 14, 2022
EXTERIOR LIGHTING
Just driving along yesterday in my Yukon, and when I stopped another driver pulled up to me and informed me my right rear brake light is not working. Upon further investigation, it comes in and out (sometimes it works sometimes it does not). I had this same issue with my 2015 Yukon, I would have thought GM would have this fixed by now, very expensive fix on my 2015, assuming it’s the same cost or close. Very dangerous to have a brake light out and reduce another drivers reaction time to stop and prevent a rear end collision. Furthermore the vehicle has no indication that a light or bulb is out, a lot of vehicles have that programming, surprisingly this does not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456020March 10, 2022
AIR BAGS
Takata Recall. The contact owns a 2011 GMC Yukon XL 1500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455531March 7, 2022
STEERING
Last Friday evening, while driving the vehicle on the highway, the power steering suddenly stopped working. I heard a warning chime and saw an indicator "Service Power Steering" message on my display. I managed to steer the vehicle into a parking lot to inspect the engine bay and fuses. When I restarted the engine, the power steering was functioning. The power steering failure has not reoccured since it initially happened. My vehicle is a 2019 year model. I noticed that GM has a recall for 2021 year models for this very same problem. I'm wondering if the recall shouldn't be expanded given my experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455560March 7, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive cruise control system is not properly designed to recognize vehicles that are adjacent to the traveling lane and not directly in front of the vehicle. When traveling on the interstate with adaptive cruise engaged, we came around a bend in the road approaching an entrance ramp. There was a slow moving vehicle on the entrance ramp which was apparently identified by the adaptive cruise system as being in front of our vehicle in the same lane. The adaptive cruise caused our vehicle to brake violently while still in the bend in the road, which in turn caused us to swerve into the next lane where there was a car traveling adjacent, but just behind us. This was a very unexpected series of events, and could have resulted in catastrophic consequences had the adjacent car been any closer at the time. This is a major flaw in the adaptive cruise system. And it is compounded by the fact that the adaptive cruise system cannot be switched over to a manually controlled more traditional cruise system. This is a severe design flaw with the GMC Yukon. Some of this could be remedied by issuing a firmware update that allows the driver to disengage the adaptive cruise and switch to a more traditional cruise control method. But GMC has no interest in providing this update, even with multiple message board threads talking about the dangers of the adaptive cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454121February 25, 2022
STRUCTURE:BODY
Cracked Dash - multiple cracks around the airbag module, made worse by airbag module replacement. Scared that if the air bags ever go off, the dash will shatter, throwing shrapnel all over the occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453727February 24, 2022
ENGINE
Experienced tapping noise front right passenger side, took vehicle to Firestone diagnosed the problem - the vehicle was confirmed to have 2 broken exhaust manifold studs in the cylinder head. Mileage 85.407- This vehicle has never been used to tow anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451916February 14, 2022
STRUCTURE:BODY
After sitting outside over night, the back door latch failed. No lights came on ahead of time and there was no other warnings on the dash. There were 22 boxes of flooring in the trunk. I made it 1.3 miles down the road at a low speed. After sitting at a stop light I turned left and accelerated to 45mph. The hatch opened and the boxes of flooring began falling out and onto the road. Each box weighed approximately 35 lbs. Luckily there was no one directly behind me and they mostly hit a trailer I was pulling. Other than the flooring there doesn't appear to be any further damage. I suspect there was ice in the latch, but that's just a guess.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451816February 14, 2022
AIR BAGS
“Service safety restraint system” warning light message appears on dash. Airbag indicator light on indicating and advised airbags are inoperative due to faulty circuit. No power to roof console leading to inoperative sunroof, overhead lights, rear hatch operating button, and garage opener.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450600February 5, 2022
ELECTRICAL SYSTEM
This complaint is not in response to an event. It is a safety issue resulting from a common problem with this vehicle model, i.e.: brake light failure. The tail/brake light LED circuit board has a design weakness resulting in cracking of the board in 2 common locations, resulting in stop light illumination failures, which could lead to rear end collisions. GM has not issued a recall and their extended warranty allowance is inadequate, thereby leaving a significant repair expense falling to owners when the problem is encountered. The proper safety response is for GM to recall all of the vehicles with this style tail light in order to repair the circuit board weakness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450278February 3, 2022
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
Keep getting traction control and stability issue warnings along with reduced engine power. Idles up and down and rough Car was parked haven’t moved
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449795February 1, 2022
EXTERIOR LIGHTING
Both brake/tail lights intermittently not functioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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