GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11449744February 1, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Wednesday, January 12, 2022, while driving from Columbia, SC to Cincinnati, we were heading northwest through the mountains of North Carolina, on I-40, just east of the TN border. Traffic was fairly steady and heavy, so we were traveling at approximately 45 MPH, in the right lane, winding through the mountains. Our friend, ** ***** was driving, my wife, ********* *****, was sitting in the right front passenger seat, working on her laptop, and I was sitting immediately behind her, also working on my laptop. With a semi-trailer truck slowing ahead of us, *** signaled to make a lane change into the left lane (this is only a two lane highway). As we were transitioning to the left lane, the vehicle suddenly – without any warning or driver inputs – slammed on its brakes, bringing the truck to a sudden and violent stop. Given the violent halting of the truck, we all assumed we had been rear-ended by a truck. The braking was so serious, luggage from the rear of the vehicle shot forward like a missile, striking my wife in the back of the head. She suffered what we believe to be a concussion, and she did seek medical attention in the days following the incident. Sitting behind her, the sudden stopping action caused me to twist my left knee, resulting in what might be a cartilage tear. I also saw my physician in the days following, and he acknowledged the swelling of the left knee. He advised me to monitor the knee carefully, and if the pain persists, to get an MRI. The pain has not gone away, and I plan to get an MRI in the next week or so. Our friend suffered a severely strained back in the incident, and has been treating his back with both ice and heat therapy. This was the THIRD time this happened, each nearly resulting in a tragic accident. The dealer said "it's just a software glitch." The "Brake Assist" program is clearly defective and unsafe.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11448607January 24, 2022
SERVICE BRAKES
Vehicle was purchased Friday evening. Monday morning and 223 miles later, started vehicle, message "service abs - do not drive over 43(?) MPH" came to a stop sign, vehicle in front already at stop sign, applied brakes, vehicle did not stop, swerved into other lane (on coming traffic) went through the intersection, avoided getting t-boned, turned up hill and vehicle came to a stop. towed to dealership, awaiting diagnostic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448167January 20, 2022
EXTERIOR LIGHTING
Brake lights - left brake light works intermittently, and often does not work. 3rd brake light (top center) has quit working. Both are issues with cracks in the circuit board, which googling has shown to be a known issue. Faulty, poorly designed or constructed parts!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447127January 11, 2022
ENGINE, FUEL/PROPULSION SYSTEM
I was traveling on the highway and the vehicle started to jolt, sputter and speed acceleration was reduced in a highly congested area with little room to maneuver. I had to quickly shift lanes and get off at the first exit I could as I figure out what the issue was. I immediately contacted my Dealership and they were able to get me an emergency appointment so my vehicle could be inspected that day. After the Dealers analysis they said that a lifter needed to be replaced. I have a brand new vehicle with less than 8,611 miles on it. The lifter issue puzzled me so I went to the GMC Yukon message and sure enough there are ALOT of 2021 Yukon/Tahoe owners that have had this exact same issue with even worse stories than mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446117January 4, 2022
AIR BAGS
The contact owns a 2007 GMC Yukon XL. The contact received notification of NHTSA campaign number: 21V050000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that parts were not yet available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446035January 3, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
THE ENGINE MOUNTED MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/ POWER BRAKE ASSIST. AND THE DRIVERSIDE BRAKE STOP LIGHT WAS DEFECTIVE. .ME AND MY WIFE WERE SCARED AND SHOOK UP. .YES. DEALERSHIP. .DEALERSHIP. NO. .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11445876January 2, 2022
EXTERIOR LIGHTING
Taillights and brake lights inoperative. GMC knows of problem and refuses to repair vehicle outside of manufacturer warranty (lights failed after warranty period). I have seen SEVERAL other Yukons on the road with NO brake lights or tail lights. Extremely dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445195December 28, 2021
AIR BAGS
I slid on black ice lost control of car and hit a tree head on. My car was no longer driveable, my daughter hit windshield with her head, airbag did not deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11444903December 24, 2021
EXTERIOR LIGHTING
Rear LED brake light stopped working. Supposed to have a vehicle lifetime lifespan. i.e. never require replacing. This light assembly was found to be defective in the previous year model and not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444482December 20, 2021
SERVICE BRAKES
Brake Assist Light came on. Pierre brakes failed and had to press down hard manually to get the car to stop. Felt antilock breaks were assisting. We felt very unsafe. It’s very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443857December 15, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442675December 4, 2021
SERVICE BRAKES
Rear LED taillight assembly. Connection is faulty and they illuminate sometimes and other times they do not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442256December 1, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LED tail light unit continues to crack (metal inside) and not work. Each replacement is over $500. You have to replace or you’ll be ticketed because it is a safety hazard. It is not a bulb replacement it is a faulty design that is costing people thousands to fix and it’s not right. GMC is aware of this defect and they aren’t doing anything about it. Please help and recall these taillights to be replaced by the updated lights!! Thank you for your time and consideration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441061November 19, 2021
POWER TRAIN, UNKNOWN OR OTHER
Vehicle has a vibration in the gas pedal and shifts hard at times. The whole vehicle shakes. Even after I purchased a new set of tires I took it back twice thinking it was out of balance but that was not the case. Beyond aggravated with this vehicle and its issues!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440410November 14, 2021
UNKNOWN OR OTHER
i sold my car the buyer change the odometer ( mileage ) and about re sell it again he aint bring the title to sign it and wont send his driver license to remove 8t from under my name.vin. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439875November 9, 2021
STEERING
Multiple times upon starting my Yukon I get a message on the dash that states Power steering disabled drive with care. I have no power steering until the computer has enough time to reset itself, usually about 15 min. This issue has been confirmed at our shop with the code being for the power steering. We have had it into the dealership and they found the same code but were unable to get it to recreate for them. It is not something that happens every day so I would have to leave it with them for a long period of time and that is not an option. This started happening within a couple weeks of buying the vehicle. It started for me in March 2020, with less than 17K miles on the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438993November 2, 2021
EXTERIOR LIGHTING
Passenger rear tail lamp/brake lamp failure. This is a known issue with GMC Yukon vehicles MY 2015-2019 with LED tail lamps. Metal within the lamp vibrates loose and cause the brake lamp to fail - thus resulting in no BRAKE Lamps illuminating at braking. This would be the second time this issue has occurred in 4 months, with the previous repair occurring rear drivers side and logged with NHTSA for this issue under 11436519. Opening this case as now the other side (passenger failed) with the EXACT same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439120November 2, 2021
POWER TRAIN, STEERING
Car is shaking when accelerating. Feels like it will cause more damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438653October 29, 2021
EXTERIOR LIGHTING
The Navigation screen system is flickering and goes completely black and kept coming on and off Switching from USB to navigation to radio to home screen And sometimes affect the signal lights also when I pull out the USB under the armrest it's super Hot ... I was wondering if its a Recall also I have 2 friends having the same problems on Chevrolet suburban 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437774October 22, 2021
SERVICE BRAKES
Brakes are hard to stop you got press on them real hard to stop and they had a recall about this problem, we hasn't crash yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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