GMC Envoy Complaints

3,582 consumer complaints on file.

#10065821April 9, 2004
AIR BAGS:FRONTAL
MY WIFE WAS IN AN ACCIDENT WITH OUR NEW 2003 GMC ENVOY SLT, PURCHASED IN NOVEMBER OF 2003. TO AVOID REAR ENDING THE CAR IN FRONT OF HER, SHE SWERVED THE ENVOY OFF OF THE ROAD, DOWN A HILL AND AND HIT A TREE IN THE RIGHT FRONT OR PASSENGER SIDE OF THE VEHICLE. SHE HIT THE TREE WITH SUCH FORCE THAT THE DAMAGE TO THE FRONT OF THE VEHICLE RESULTED IN A TOTAL LOSS. MY CONCERN IS THE AIR BAGS NEVER NEVER DEPLOYED IN THIS ACCIDENT. I WOULD LIKE TO KNOW WHY? AND I WOULD LIKE TO KNOW MORE INFORMATION AS TO THE OPERATION OF THE AIR BAG SYSTEM IN A GMC ENVOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10065868April 9, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
2002 GMC ENVOY THE DRIVER SIDE MIRROR DOES NOT RETAIN MEMORY SETTING FOR EITHER DRIVER. COULD CAUSE AN ACCIDENT BY NOT BEING IN PROPER POSITION WHILE OPERATING THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065798April 8, 2004
EXTERIOR LIGHTING:TURN SIGNAL
AT RANDOM TIMES WHEN USING THE LEFT TURN SIGNAL THE HAZARD LIGHTS WILL COME ON INSTEAD OF THE TURN SIGNAL OR THEY JUST WON'T BLINK AT ALL. THE REST OF THE TIME IT WORKS FINE BUT COULD BE A DANGEROUS SITUATION AT THE TIMES THE TURN SIGNAL DOES NOT WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066701April 7, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CONSUMER COMPLAINED THERE WAS NOT ENOUGH HOT AIR TO WARM UP THE SECOND AND THIRD RAW BACKS SEATS. DEALER AND MANUFACTURER INDICATED WE WERE AWARE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065622April 6, 2004
FUEL SYSTEM, GASOLINE
ALSO EVERY TIME I FILL MY GAS TANK, GAS COMES BACK UP AND SPILLS OUT, IT DOES NOT MATTER IF I LEAVE THE NOZZLE IN, TAKE IT OUT IMMEDIATELY, AND I AM NEVER TOPPING THE TANK OFF. WHEN I HAD IT BACK TO THE DEALER THEY SAID THEY WERE UNAWARE OF ANY PROBLEMS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065601April 6, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
LOSS OF ENGINE POWER PREVENTING PASSING ON HIGHWAY WAS CAUSED BY FAILURE OF THE GAS PEDAL (#15150990), WHICH HAD TO BE REPLACED (PARTS AND LABOR: $211). *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064467April 3, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WIPER MOTOR FAILURE '02 GMC ENVOY XL SLT WITH 38,000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063976March 26, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
4-WHEEL DRIVE LIGHT, MY 2003 $35,000 ENVOY'S SERVICE 4-WHEEL DRIVE LIGHT CAME ON THE FIRST TIME AT 574 MILES. THE SECOND TIME AT 4,242 MILES. THE THIRD TIME AT 6,490 MILES. THE FOURTH TIME AT 9,387 MILES. IT WAS THEN TOWED IN FOR A FIFTH TIME JUST AFTER THAT FOR SEVERAL OTHER PROBLEMS. IT WENT THROUGH THREE IGNITION SWITCHES IN ONE WEEK. IT HAS HAD THE TRANSFER CASE MODULES, ACTUATORS, FRONT HUBS AND MORE DONE. IT HAS BEEN REPROGRAMED EACH TIME AS WELL. I HAVE ONLY OWNED THE VEHICLE FOR 9 MONTHS. I CONTACTED GM ABOUT THIS AND WAS TOLD ABOUT A REPURCHASE THEN TOLD NO. I HATE MY ENVOY AND I WILL NEVER PURCHASE ANOTHER GM PRODUCT!!!!!!! EVERYONE THAT ASKS ME ABOUT IT I TELL THEM MY STORY SO I HOPE IT GETS AROUND HOW BAD THIS IS AND HOW BAD THIS SUCKS! MY DEALERSHIP HAS BEEN HELPFUL BUT THE REPS FROM GM SUCK! I WAS NEVER GIVEN A REASON AS TO WHY THE GM REP (MOIZ AHMAD) SAID "NO" AND I WAS TOLD THAT HE NOT ONLY DOESN'T HAVE TO GIVE A REASON THAT HE DOESN'T HAVE TO CALL ME WHEN I ASKED FOR HIM TO. AND... THEY WILL NOT GIVE ME ANY INFORMATION TO EVEN CONTACT THIS GUY. "THEY DON'T HAVE TO". THEN WHEN I COMPLAINED THAT THIS WAS "UNEXCEPTABLE" AND ASKED TO SPEAK WITH A SUPERVISOR THE SUPERVISOR HUNG UP ON ME!!! I WAS NOT VERY SUPRISED TO SEE THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. I LOOKED UP THE SERVICE BULLETINS AND RECALLS (AT ALLDATA.COM) AND THERE WERE SEVERAL BULLETINS ON THIS. GM NEEDS TO GET THE ENVOYS ACT TOGETHER!!!! I AM GOING THROUGH NY STATE LEMON LAW NOW. WISH ME LUCK! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063773March 24, 2004
AIR BAGS
2002 GMC ENVOY SER#[XXX] AIR BAGS DID NOT DEPLOY DRIVER TAKEN BY LIFESTAR TO HARTFORD HOSPITAL THE WHOLE LEFT SIDE OF THE VEHICLE WAS CAVED IN ALL THE WAY TO THE FRONT SEAT. *NM UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10063812March 24, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:WIRING
FAULTY WIRING IN BRAKE LIGHT CAUSED VEHICLE TO CATCH ON FIRE. GM HAS OFFERED TO REPAIR BUT I STILL DON'T FEEL IT IS SAFE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10063827March 24, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
IN OCT. 2003, I WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC AND UPON COMING TO A TRAFFIC LIGHT MY ENVOY STALLED OUT AND INSTRUMENT PANEL WENT BLANK; CAR WOULD NOT RESTART & MESSAGE DISPLAYED TO SERVICE ENGINE & CONTACT ONSTAR, I WAS UNABLE TO GET ENVOY OFF OF ROAD & SAT THERE FOR 45 MINUTES WAITING FOR TOW TRUCK TO TOW VEHICLE TO ROYAL OLDSMOBILE WHERE THEY SAID THEY REPLACED COMPUTER SYSTEM; SINCE THAT TIME IN JAN 2004 VEHICLE WAS IN GARAGE & WOULD NOT START; VEHICLE WAS PUSHED OUT OF GARAGE & BATTERY WAS RECHARGED WITH JUMPER CABLES; VEHICLE WAS TAKEN TO ROYAL OLDSMOBILE & I WAS TOLD THAT BATTERY WAS LEAKING & THAT THEY HAD REPLACED BATTERY; THIS VEHICLE HAS BEEN THE MOST UNRELIABLE VEHICLE I HAVE EVER HAD; I AM LEASING THIS ENVOY & I AM AFRAID IT WILL STALL OUT AGAIN; ALSO LAST SUMMER WITHOUT WARNING, THE AIR CONDITIONING JUST QUIT WORKING WHILE DRIVING ON VACATION; AFTER ENVOY WAS CUT OFF & ENGINE COOLED, THEN AIR CONDITIONING STARTED WORKING AGAIN; THIS IS A LEASED VEHICLE & I WANT TO KNOW WHO I CAN TALK TO ABOUT TURNING VEHICLE IN EARLY & ALSO WHAT INFORMATION IS AVAILABLE ABOUT ENVOY STALLING OUT WITHOUT WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062808March 22, 2004
EXTERIOR LIGHTING:TURN SIGNAL
I OWN A GMC ENVOY LX 2004. WHEN I PUT MY LEFT TURN SIGNAL ON THE HAZARDS TURN ON. THIS DOES NOT HAPPEN EVERYTIME, SO IT IS VERY HARD TO REPEAT. THIS IS VERY DANGEROUS BECAUSE I SOMETIMES CAN NOT SIGNAL. I DO NOT HAVE TIME TO STICK MY HAND OUT SIDE TO LET THE PEOPLE NEAR ME NOW I AM TURNING. ALSO THE RIGHT TURN SIGNAL SOMETIMES JUST DOES NOT WORK. IT IS ALSO RANDOM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063629March 22, 2004
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE BUMPER JACK IS UNSAFE. WHEN JACKED TO ITS FULL HEIGHT UNDER A LOAD, THE JACK'S CORK SCREW MOVES, MISALIGN ITSELF, FROM THE JACK'S BODY. THEREFORE, YOU ARE UNABLE TO SCREW IT BACK INTO ITS BODY DUE TO THE MISALIGNMENT. IN ORDER TO REMOVE THE JACK, I HAD TO DRIVE OFF OF IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062600March 19, 2004
TRANSMISSION WILL NOT COME OUT OF LOW GEAR COLD. HAS BEEN IN 4 TIMES FOR WHAT THEY CALL "COMPUTER SOFTWARE UPGRADES" NOW THE TRANSMISSION SLIPS INTO LOW GEAR WHILE SLOWING, THEY TELL ME THIS IS NORMAL. THE CAR HAS BEEN IN THE SHOP 5 TIMES FOR THE ABOVE ISSUE SINCE WE TOOK POSSESION BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062472March 17, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
OUR 02 GMC ENVOY RANDOMLY SHIFTS THE TRANSFER CASE INTO NEUTRAL WHILE DRIVING CAUSING A NO POWER SITUATION IN TRAFFIC. THIS HAS PUT MY WIFE AND CHILD IN DANGER ON MORE THAN ONE OCCASSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058007March 17, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHEN DRIVING UNDER RAINY CONDITIONS THE WINDSHIELD WIPERS QUIT UNEXPECTEDLY AND THEN CAME BACK ON. CAUSE IS UNKNOWN. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062094March 13, 2004
ELECTRICAL SYSTEM
PROBLEMS WITH THE SOFTWARE. DRIVER 1 AND 2 REMOTES DONT ALWAYS WORK. MIRRORS CHANGE BY JUST UNLOCKING. SOMETIMES THE ELECTRIC SEAT RELEASE PUTS THE SEAT INTO DRIVER 2 POSITION. TRANSFER CASE ON OCCASION, ALL LIGHTS START TO BLINK AND YOU CAN HEAR THE TRANSFER CASE SWITCHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062000March 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
PCM DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061657March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ON JULY 2003 DEALERSHIP REPLACED THE UPPER AND LOWER BALL JOINTS. EIGHT MOTHS LATER, INDEPENDENT MECHANIC DETERMINED THE NEED TO REPLACE THE UPPER AND LOWER BALL JOINTS AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061398March 4, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATED INCOMING AIR PRESSURE AND NOISE WERE HURTING HIS AND HIS FAMILY EARS. THE NOISES WERE UNBEARABLE. ALSO, THE PRESSURE OF AIR COMING INTO THE VEHICLE CAUSED THE LINER ON THE ROOF TO FLAP UP AND DOWN. THIS HAPPENED WHILE DRIVING 30 MPH. CONSUMER WAS STOPPED ON THE FREEWAY THE OTHER DAY BY THE POLICE BECAUSE HE WAS TRAVELING TOO SLOW. CONSUMER CLAIMED THAT HE HAD TO TRAVEL SLOWLY BECAUSE OF THE AIR RUSHING INSIDE, AFTER VEHICLE WAS CLOSED TIGHTLY, IT WAS CAUSING HIS WIFE EAR PAIN. CONSUMER TOOK VEHICLE TO THE DEALER AT LEAST 3 TIMES, BUT WAS TOLD THAT THIS WAS A MANUFACTURING DEFECT. CONSUMER WAS GIVEN A COURTESY RIDE IN ANOTHER GMC, ENVOY, AND IT DID THE SAME THING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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