GMC Envoy Complaints

3,582 consumer complaints on file.

#10079342June 16, 2004
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
WHILE DRIVING 55 MPH DRIVER APPLIED THE BRAKES TO SLOW DOWN THE SPEED AND CONSUMER LOST CONTROL, CAUSING THE VEHICLE TO HIT A GUARD RAIL AND ROLL OVER THREE TIMES. VEHICLE LANDED UPSIDE DOWN. UPON IMPACT, THE AIRBAG DID NOT DEPLOY, AND SEAT BELT DID NOT HOLD THE PASSENGER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10073548June 14, 2004
STRUCTURE, ELECTRICAL SYSTEM, SEAT BELTS, TIRES, SERVICE BRAKES, HYDRAULIC, AIR BAGS, POWER TRAIN:CLUTCH ASSEMBLY
CONSUMER HAD ALL OF THE WEATHER PROOFING ON THE VEHICLE REPLACED BY THE DEALER AS WELL AS THE CLUTCH ASSEMBLY . *AK THE FAN CLUTCH WAS REPLACED, THE AIR BAG INDICATOR LIGHT CAME ON. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE IF THE LIGHT WASN'T ON AT THE TIME. THE PLASTIC TRIM FROM THE SEAT BELT BROKE, THE SEAT BELT FAILED AGAIN, THE TRANSMISSION WOULD DRAG, THE ENGINE LIGHT WAS ON AND MADE A GRINDING NOISE,THE DRIVERS SIDE TIRE WAS LOOSING PRESSURE, THE PASSENGER INNER DOOR SEAL LEAKED, THE CLOCK ON THE RADIO WOULD RESET ITSELF, THE DRIVERS SIDE SEAT BELT WOULD LOCK UP WHEN THE BRAKES WERE APPLIED THEY WOULD SKID AND PULL TO THE RIGHT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075075June 9, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SERVICE BRAKES, AIR:ANTILOCK, EQUIPMENT
PURCHASED 2003 GMC ENVOY SLT ON 11/30/2002. SERVICE AIRBAG LIGHT CAME ON AS I WAS DRIVING THE VEHICLE OFF THE LOT. RETURNED TO DEALER FOR REPAIR. DEALER SAID IT WAS A LOOSE WIRE IN THE SENSOR. ONE MONTH LATER SERVICE AIRBAG LIGHT CAME ON AGAIN. RETURNED IT TO DEALER, COULD NOT DETERMINE PROBLEM SO THEY REPLACED THE PASSENGER SIDE AIRBAG. SERVICE AIR BAG LIGHT IS ON AGAIN. THIS IS THE THIRD TIME. ALSO HAVE HAD INTERMITTENT PROBLEMS WITH THE BRAKES. WHEN APPROACHING A STOP LIGHT HAVE HAD INSTANCES WHERE THE CAR WILL NOT STOP, AND THE BRAKE PEDAL IS TO THE FLOOR THIS HAS HAPPENED 3 TIMES. TOOK IT INTO THE DEALER AND WAS TOLD THIS IS THE WAY THE BRAKES FUNCTION ON THIS VEHICLE????? HAVE HAD INTERMITTENT PROBLEMS WITH THE 4 WHEEL DRIVE. THE LIGHTS ON THE 4 WHEEL DRIVE INDICATOR WILL FLASH FROM 2HI ALL THE WAY TO 4 WHL DRIVE WITHOUT EVERY TOUCHING THE CONTROL. EXTREMELY DISAPPOINTED IN THIS VEHICLE FOR THE COST AND UNFORTUNATELY HAVE A 4 YEAR LEASE. WILL NOT RECOMMEND OR PURCHASE ANOTHER GMC PRODUCT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074415May 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE VEHICLE'S REAR PASSENGER SIDE LOCK BROKE WITHOUT WARNING. AS A RESULT, THE DOOR WOULD NOT CLOSE AND OWNER HAD TO TAPE IT SHUT. THE CAUSE HAS YET TO BE DETERMINED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073321May 12, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A VALVE IN THE GAS TANK CAME LOOSE CAUSING A LEAK WHICH ACTIVATED THE CHECK ENGINE LIGHT. *MR GAS TANK WAS REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073442May 11, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 70 MPH VEHICLE STALLED. AS RESULT, VEHICLE COASTED TO THE SIDE OF THE ROAD. CONSUMER STATED HE HAD TO WAIT 30 MINUTES BEFORE STARTING VEHICLE AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068454May 7, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON MONDAY, 5/3/04, MY SON BACKED OUR 1998 GMC ENVOY OUT OF HIS GARAGE. THE LEFT FRONT END DROPPED TO THE GROUND. ACCORDING TO GMC DEALER, THE BALL JOINT AND CV JOINTS FAILED. DEALER ADVISED US RECALL HAD BEEN ISSUED FOR GMC JIMMYS UP TO 1996 YEAR, BUT NOTHING FOR 1998. HAD MY SON BEEN DRIVING ON THE HIGHWAY, SERIOUS INJURY OR WORSE COULD HAVE RESULTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071974May 3, 2004
SEAT BELTS:REAR/OTHER, CHILD SEAT:TETHER: STRAP/WEBBING
WHILE SITTING IN TRAFFIC CONSUMER'S VEHICLE WAS STRUCK IN THE REAR, CAUSING IT TO STRIKE A ANOTHER VEHICLE IN THE REAR. CONSUMER SUSTAINED TORN LIGAMENTS IN THE NECK. REAR MIDDLE SEAT POSITION SEAT BELT HOLDING A CSS BECAME DETACHED ALMOST DISLODGING THE CSS WHICH WAS ANCHORED AT THE TOP BY A TETHER STRAP ATTACHED TO THE SEAT. *AK THE LATCH PLATE CAME OUT OF THE BUCKLE. SON CAN NOT REACH THE BUCKLE WHEN SEAT IN THE CSS. VEHICLE NOT TOTALED IN THE CRASH. ESTIMATED SPEED AT IMPACT WAS 30 MPH. JUST MINOR DAMAGE TO THE REAR BUMPER AND HATCH. STRIKING VEHICLE UNDER ROAD THE ENVOY. DEALER INSPECTED BUCKLE AND COULD NOT DUPLICATE THE ISSUE OF A POSSIBLE FALSE LATCHING.CW
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10068211May 3, 2004
ELECTRICAL SYSTEM
NO HEAT IN REAR OF ENVOY GMC HAS NO REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071524April 26, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WERE INOPERATIVE. RECALL 04V046000 FOR THE WINDSHIELD WIPER ASSEMBLY WAS ISSUED. HOWEVER, DEALERSHIP WAS UNSURE IF THIS VEHICLE'S VIN NUMBER WAS INCLUDED IN THE RECALL BECAUSE CONSUMER'S NOTIFICATION WAS DUE TO BEGIN IN THE THIRD QUARTER OF 2004. THEREFORE, DEALERSHIP REFUSED TO REPAIR THE WINDSHIELD WIPERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067788April 25, 2004
TIRES, WHEELS:LUGS/NUTS/BOLTS/STUDS
I HAD LOST 3 CENTER PIECES THAT COVERS THE LUDE BOLTS. I SPOKE THE COMPANY ABOUT THE ABOVE AND THEY STATED THEY HADN'T HAD ANY ONE TO COMPLAIN. BUT AFTER GREAT EFFORT IT WAS RESOLVED WITH ME BEING REIMBURSED WITH THE 1 I HAD PURCHASED AND THEY REPLACED THE OTHER 2. I HAD SPOKEN WITH 2 OF MY CO-WORKERS AND THEY HAD A SIMILAR COMPLAINT, BUT DID NOT PURSUE IT. NOW MY CRUISE CONTROL HAS GONE OUT AND MAY VECHILE ONLY HAVE 16,000 MILES ON IT AND I HAVEN'T USE D IT. THE WAY I FOUND OUT IT WAS NOT WORKING WAS WE WERE TAKING A TRIP AND THE CRUISE WOULD NOT WORK. I NOW HAVE TO TAKE IT IN FOR REPAIR AND I AM DREADING IT WILL BE A ORDEAL. SINCE I HAVE TO TAKE IT IN TO THE CHEVROLET PLACE INSTEAD OF THE DEALERSHIP I PURCHASED IT FROM BECAUSE OF THE POOR SERVICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064873April 23, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 45 MPH THE VEHICLE'S DRIVER SIDE AIR BAG ON THE SEAT DEPLOYED INADVERTENTLY. NO INJURIES WERE REPORTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068551April 21, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON 3 SEPARATE OCCASIONS SUN ROOF STUCK IN AN OPEN POSITION. DEALERSHIP REPLACED THE SUN ROOF MOTOR. THIS PROVIDED A TEMPORARY SOLUTION. ALSO, AT 6,000 MILES, SEVERE AND UNCONTROLLABLE VIBRATION OCCURRED IN THE ENTIRE BODY OF THE VEHICLE WHEN THE REAR WINDOWS WERE OPENED. VIBRATION OCCURRED WHEN THE VEHICLE'S SPEED EXCEEDED 55 MPH. DEALERSHIP REPRESENTATIVE INDICATED AFTER TEST DRIVING THE VEHICLE THAT THE VIBRATION WAS NORMAL, AND ONLY ONE REAR WINDOW SHOULD BE OPENED AT A TIME. CONSUMER FELT THE VIBRATION WAS CAUSED BY A DESIGN FLAW IN THE REAR WINDOWS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068637April 21, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
VEHICLE WAS DESIGNED WITH THE COOLANT LINES NEXT TO THE CATALYTIC CONVERTER. THE FUEL LINE RUPTURED IN SEVERAL PLACES AND SPRAYED COOLANT ON THE UNDER CARRIAGE OF THE VEHICLE ,AND THE CATALYTIC CONVERTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067510April 20, 2004
SEAT BELTS:FRONT:RETRACTOR
DRIVER SIDE SEAT BELT RETRACTOR FAILED INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061736April 20, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
WHILE DRIVING AT ANY SPEED ENGINE CHECK LIGHT CAME ON AND STAYED ON. DEALER CHECKED THIS PROBLEM ON THREE OCCASIONS. ON EACH OCCASION THE SPARK PLUGS WERE CHANGED, AND THE BATTERY CABLE BOLT WAS REPLACED.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059383April 20, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHEN DRIVING IN THE RAIN WINDSHIELD WIPERS FAILED, CAUSING THE DRIVER TO PULL OFF THE ROAD. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066358April 17, 2004
POWER TRAIN:DRIVELINE:DRIVESHAFT
I PURCHASED MY 2003 ENVOY IN MAY 2003. SOON AFTERWARDS I STARTED GETTING A FEEDBACK THROUGH THE GAS PEDIAL. IT WAS KIND OF LIKE A VIBRATIPON. THEY SAID IT WAS THE DRIVE SHAFT SO THEY REPLACED IT. THAT DIDN'T HELP. EACH TIME I TAKE IT IN THEY SAY IT SOMETHING DIFFERENT, BUT THE PROBLEM STILL HAS NOT BEEN RESOLVED. IT HAS BEEN WORKED ON THREE TIMES FOR THIS AND I AM PLANNING ON TAKING IT BACK IN AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066384April 17, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING ALONG AT HIGHWAY SPEEDS WHEN MY 1998 GMC ENVOY WITH 43162 MILES STOPPED ACCELERATING. WHEN I STEPPED HARDER ON THE GAS, THE ENGINE WOULD NOT REV AND POWER BEGAN TO RUN OUT FROM THE ENGINE. THE MOTOR STALLED AND YET THE ELECTRICITY WAS STILL ON IN THE CAR. I BEGAN TO LOSE BRAKING POWER AND STEERING BECAME HARDER. I WAS ABLE TO PULL OFF THE ROAD, TURN OFF AND TURN THE CAR BACK ON AGAIN. BUT THE CAR STALLED AGAIN AND AGAIN, FIVE (5) TIMES IN SIX (6) MILES. THIS HAPPENED SEVERAL YEARS BACK, AND HAS CONTINUED TO HAPPEN INTERMITTENLY. I ALWAYS THOUGHT IT HAPPENED WHEN I GOT BELOW 1/4 OF A TANK OF GAS, BUT TONIGHT I WAS AT HALF A TANK. THE ONLY THING I NOTICED WAS THE OOIL PRESSURE GAGUE WAS AT SLIGHTLY RIGHT OF MIDDLE, LIKE AROUND 60 I THINK, WHICH HAPPENS ONLY OCCASIONALLY. FINALLY I GOT HOME AND, WITH THE CAR IN PARK, PUT CONTINUOUS EVEN PRESSURE ON THE ACCELERATOR BUT THE NUMBER OF RPMS WAS VARYING, BY UP TO 1000 OR 1500, FROM 3500 DOWN TO 2000 -- UP AND BACK CONTINUOUSLY BUT NOT ON AN EVEN CYCLE. IT'S VERY DANGEROUS WHEN THIS HAPPENS UNEXPECTEDLY AT HIGHWAY SPEEDS AND I HAVE BROUGHT IT TO THE DEALER BEFORE TO REPORT THIS (SINCE AROUND 1998 OR 1999) BUT THIS KEEPS HAPPENING. I ONLY HAD THOSE FEW SECONDS WHEN THE MOTOR WAS NOT ACCELERATING BUT THE CAR HAD NOT YET STALLED TO REACT -- PUT ON THE HAZARD LIGHTS, PULL OFF THE ROAD, COME TO A STOP -- AND LUCKILY I KNEW WHAT TO DO OR ELSE I COULD HAVE BEEN KILLED BY SOMEONE REAR-ENDING MY CAR. PLEASE HELP, I AM TERRIFIED OF THE CAR AND HAVE LOST ALL CONFIDENCE IN IT, YET AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067101April 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHIFTED GEARS WITHOUT APPLYING THE BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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