GMC Envoy Complaints

3,582 consumer complaints on file.

#10061196March 2, 2004
TIRES:SIDEWALL
CONSUMER STATED WHILE DRIVING REAR PASSENGER'S SIDE TIRE BLEW OUT. CONSUMER TOOK VEHICLE TO DEALER, AND NEXT DAY SHE WAS TOLD BY DEALER THAT A NAIL MIGHT HAVE BEEN IN THE TIRE. CONSUMER DISAGREED WITH DEALERS ASSESSMENT. MICHELIN CROSS TERRAIN TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059649February 24, 2004
TIRES
WHILE DRIVING AT 65 MPH RIGHT REAR TIRE BLEW OUT. THE DRIVER WAS ABLE TO PULL OVER AND CHANGE THE FLAT TIRE. THERE WERE NO OBJECTS IN THE ROAD. MICHELIN, TIRE SIZE 265/45R15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058483February 19, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
SERVICE 4WD LIGHT CAME ONE WITH 2500 MILES ON NEW 2004 GMC ENVOY. REPLACED ACTUATOR, THEN A CONTROL MODULE ON TRANSFER CASE. WAS TOLD NEITHER FIXED THE PROBLEM. NOW TOLD THE TRANSFER CASE MUST BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053913February 19, 2004
STRUCTURE:BODY
WHEN DRIVING OVER 55 MPH WIND CAUSED VEHICLE TO SHIFT FROM SIDE TO SIDE. ON TWO SEPARATE OCCASIONS THE WIND CAUSED THE VEHICLE TO BE PUSHED INTO A DITCH OFF OF THE ROAD. THERE HAD BEEN SLIGHT INJURIES SUSTAINED BOTH INSTANCES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10053401February 19, 2004
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
WHILE STOPPED THE ENGINE RAN AT 900 RPM'S. AFTER THE BRAKE WAS RELEASED THE RPM'S CLIMBED TO 1100 AND THE VEHICLE ACCELERATED SUDDENLY. THE DEALER REPLACED THE FUEL EMISSIONS CANISTER ONCE, AND RESET THE ELECTRICAL CODES, AND REPLACED THE FUEL TANK, BUT THE PROBLEM RECURRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056811February 9, 2004
EXTERIOR LIGHTING:HEADLIGHTS
ON OUR 2002 GMC ENVOY, WHEN DRIVING IN HEAVY FOG OR ANY TYPE OF FALLING SNOW THE HEADLIGHTS SHOOT A BEAM OF LIGHT STRAIGHT UP. IT LOOKS LIKE WHAT THE SEARCHLIGHTS LOOK LIKE IN OLD WAR MOVIES. THE REFLECTION FROM THE LIGHT ON HE FOG OR SNOW REALLY MESSES UP THE DRIVERS VISION BECAUSE IT EFFECTIVLY BLOCKS THE SIGHT OF ANYTHING PAST THE HOOD. WE TALKED TO THE DEALER ABOUT IT AND THE SERVICE MANAGER SAID THAT WE WEREN'T THE FIRST TO COMPALIN BUT UNTIL GM DID A RECALL, HE COULDN'T DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056816February 9, 2004
SEAT BELTS:FRONT
I AM RENTING A GMC ENVOY. WHEN I FIRST GOT INTO THE CAR I NOTICED THAT THE SEAT BELT HIT MY NECK AT A NOT-TOO-COMFORTABLE SPOT BUT I DIDN'T REALLY THINK MUCH ABOUT IT...UNTIL YESTERDAY WHEN I TURNED MY HEAD AND BODY IN SUCH A WAY THAT THE VERY STURDY SEAT BELT CUT MY NECK. IT'S NOT A BIG DEAL, ONLY A SCRATCH BUT IF I HADN'T JUST BEEN CASUALLY TURNING MY HEAD, IF I HAD BRAKED SUDDENLY OR BEEN IN A COLLISION, I'M NOT SO SURE. I KNOW IT'S NOT A BIG DEAL BUT PLEASE PUT MY LETTER IN THE PILE SO IF OTHER PEOPLE HAVE THIS PROBLEM SOMETHING CAN BE DONE ABOUT IT. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057417February 3, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE TRAVELING CONSUMER SMELLED A FUEL ODOR INSIDE VEHICLE. CONSUMER PULLED VEHICLE OVER, AND NOTICED FUEL LEAKING FROM UNDER VEHICLE . DEALERSHIP SERVICED VEHICLE, AND NOTICED FUEL LINE WAS DISCONNECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056260February 1, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN FILLING UP THE GAS TANK, OFTEN TIMES THE PUMP WILL NOT STOP AND THE PUMP WILL RUN ABOUT 3-5 SECONDS LONGER THAN IT SHOULD, CAUSING GAS TO SPILL. DEALER CHECKED AND FOUND NO PROBLEMS (BUT SAW ON THE WEBSITE ANOTHER USER EXPERIENCED THE SAME THING). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056151January 30, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS RUN INTERMITTENTLY WHILE ON THE DELAY CYCLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055177January 29, 2004
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE JACK ON THE 2002 GMC ENVOY 4X4 IS NOT ADEQUATE FOR THE VEHICLE. IT HAS TO BE PLACED IN A VERY LIMITED NUMBER OF LOCATIONS UNDER THE VEHICLE, AND WILL NOT WORK AT ALL UNLESS THE PAVEMENT IS ABSOLUTELY FLAT (NO CRACKS IN THE CEMENT!). MY VEHICLE WAS SOLD NEW WITH SKID PLATES FOR OFF-ROADING, BUT THE JACK IS TOTALLY UNUSABLE ON A DIRT SURFACE AND IT SOMETIMES EVEN ON PAVEMENT WON'T JACK THE VEHICLE HIGH ENOUGH TO GET THE TIRE OFF THE GROUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055972January 28, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING 40 MPH VEHICLE JOLTED AND SLIPPED INTO ANOTHER GEAR WITHOUT CONSUMER SHIFTING GEARS. VEHICLE WAS SERVICED, TECHNICIAN DETERMINED THAT TRANSFER CASE MODULE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054530January 20, 2004
EQUIPMENT
WHEN THE VEHICLE IS ON FOR AN EXTENDED ABOUT OF TIME (MORE THAN ONE HOUR) THE SURFACE OF THE RADIO GETS EXTREMELY HOT AND HAS BURNT MY FINGERS. I CONFRONTED THE DEALERSHIP AND THEY SIMPLY SAID TO TURN DOWN THE INTERIOR LIGHTING (WHICH WAS AN INSULT). BY SURFACE I DO NOT MEAN THE BUTTONS, BUT THE SURFACE AROUND THE BUTTONS WHICH IS EASILY ACCESSIBLE. NUMEROUS TIMES I HAVE REACHED DOWN TO ADJUST THE RADIO AND, WHILE KEEPING MY EYES ON THE ROAD, TOUCHED THE SURFACE OF THE RADIO NEXT TO THE BUTTONS. THIS THEN MADE ME JUMP AT WHICH TIME I EASILY COULD HAVE LOST CONTROL OF THE VEHICLE. THIS HAPPENS EVERY TIME I DRIVE THE VEHICLE, THIS IS WHY THE NUMBER OF FAILURES IS 800. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054425January 18, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
STEERING FAILED WHEN IN 4 WHEEL HI ALSO FRONT WHEELS LOCKED THERE WAS A RUBBING NOISE UNDER THE VEHICLE. SOUNDED LIKE THE TRANSMISSION WAS FALLING APART. HAD THIS PROBLEM BEFORE AND TOLD BY THE DEALER CAN'T FIND ANYTHING WRONG. HAD THIS VEHICLE ONLY 4 MONTHS. MAJOR PROBLEMS WITH 4 WHEEL DRIVE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069530January 15, 2004
ENGINE AND ENGINE COOLING
VEHICLE HAS BEEN WELL MAINTAINED. DEALER ALSO STATED THAT THE VEHICLE SHOWED NO SIGNS OF NEGLECT. ENGINE LOCKED UP WITH OUT WARNING. MANUFACTURE IS NOT WILLING TO SHARE COST OF REPLACMENT BUT DOES AGREE THAT ENGINE HAS VERY LOW MILEAGE FOR THIS TYPE OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070479January 15, 2004
UNKNOWN OR OTHER
WHEN MY VEHICLE WAS UNDER WARRANTY I DID HAVE A PROBLEM WITH THE LIGHTS GOING COMPLETELY OUT FOR A FEW SECONDS AT NIGHT WHILE DRIVING. THE BLINKED OFF AND THEN ON AGAIN. WHEN I TOOK IT IN FOR A REPAIR AND MENTIONING ALL THE LITTLE THINGS THAT WERE NOT WORKING BEFORE THE WARRRANTY WAS UP I HAD MENTIONED THAT ALONG WITH A FEW OTHER MINOR COMPLAINTS. THE DID NOT FIND ANY PROBLEM WITH THE LIGHTS. I DID HAVE A PROBLEM ALSO WITH THE ALIGNMENT AND THEY SAID THAT WAS FINE ALSO AND IT WAS NOT FIXED. BUT IT DEFINATLY HAD A PROBLEM WITH THAT ALSO. THE SAME THING HAPPENED TO ME LATER ON WHILE DRIVING AT NIGHT WHEN THE LIGHTS WENT OUT. BUT THEY DID COME BACK ON AFTER A FEW SECONDS. IT IS A VERY SCARY FEELING WHEN DRIVING IN THE COUNTRY AT NIGHT AND THE LIGHT GO OUT. IT HAS BEEN HAPPENING MORE NOW. MY VEHICLE HAS 55,000 ON IT. I THINK THAT IS TO PREMATURE TO HAVE SUCH AN EXPENSIVE SAFETY PROBLEM. I DID CALL THE DEALER AND HE SAID THAT THE LIGHTING SYSTEM FOR REPLACEMENT IS LIKE $1,200. THEY ONLY MADE THAT LIGHTING SYSTEM FOR 2 YEARS AND I CAN SEE WHY. IT IS FAULTY. HAS THERE BEEN OTHER PROBLEMS? PLEASE LET ME KNOW WHAT I CAN DO ABOUT THIS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055219January 15, 2004
AIR BAGS
WHILE DRIVING 30 MPH THE VEHICLE WAS IMPACTED ON IT'S PASSENGER SIDE. THE VEHICLE FLIPPED OVER THREE TIMES BEFORE COMING TO A STOP. THE CONSUMER WAS WEARING A SEAT BELT AT THE TIME, BUT NONE OF THE SIX AIR BAGS DEPLOYED. THE CONSUMER SUFFERED CUTS, BRUISES AND BLOOD LOSS. THE MANUFACTURER AND THE DEALER HAVE NOT BEEN INFORMED OF THE FAILURE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10053173January 14, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE WINDSHIELD WIPERS WOULD NOT OPERATE. THERE WERE WET ROADS AND FOG; BUT, IT WAS NOT RAINING. THE WIPERS WERE NEEDED TO SEE ADEQUATELY. WHEN ROADS DRIED AND FOG SUBSIDED, WENT TO DEALER FOR REPLACEMENT OF MOTOR ASSEMBLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053177January 14, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
OUTER TIE ROD ENDS SO BADLY WORN OUT THAT THE VEHICLE COULD NOT TRAVEL IN A STRAIGHT LINE. ALSO HAD TO REPLACE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053207January 14, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SERVICE ENGINE CHECK LIGHT KEEPS COMING ON AND DEALER CAN'T SEEM TO FIX. GAS MILAGE HAS DROPPED. ALSO, DOORS RATTLE AND AIR WHISTLES THROUGH WINDOWS. DEALER SAYS THEY CAN'T DO ANYTHING ABOUT IT. INTERMITTENT GRINDING IN TRANSMISSION. DEALER CAN'T FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy