GMC Envoy Complaints

3,582 consumer complaints on file.

#10087298August 5, 2004
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. THE SEAT BELT WAS REPLACED. HOWEVER, THE PART CONTINUED TO FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082747July 27, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
I PURCHASED A 20054 GMC ENVOY IN FEBRUARY AND WE TOOK OUR FIRST LONG DISTANCE TRIP THIS SUMMER. AT INTERSTATE SPEEDS ON DOWNHILL SLOPES THE CRUISE CONTROL BUCKS CONTINUOUSLY, WHICH I CONSIDER POTENTIALLY DANGEROUS. THE LOCAL DEALER TOLD ME THAT THIS WAS INHERENT IN THE DESIGN OF THE VEHICLE, AND THAT MANY OTHERS DID THIS ALSO. I HAVE NEVER ENCOUNTERED THIS WITH OTHER VEHICLES THAT I HAVE OWNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083618July 27, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING ON RAINY DAYS DOORS LEAK WATER ONTO THE INSIDE OF VEHICLE. CONSUMER TOOK VEHICLE TO DEALER SEVERAL TIMES. HOWEVER, DEALER COULD NOT FIND CAUSE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082639July 26, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER
I EXPERIENCE EAR PAIN IF I DRIVE WHILE ALL WINDOWS ARE DOWN. (PARTICULARLY THE BACK WINDOWS). Y REAR WINDSHIELD WIPER FAILED TO WORK FOR NO REASON. THE NEXT TIME I GOT INTO THE CAR, IT WORKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083607July 26, 2004
ELECTRICAL SYSTEM:HORN
CONSUMER COMPLAINED ABOUT A HORN PROBLEM. THE HORN WORKED INTERMITTENTLY. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM 3 TIMES, BUT WAS ABLE TO CORRECT THE PROBLEM ON THE FOURTH TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083871July 23, 2004
FUEL SYSTEM, GASOLINE
THERE ARE VARIOUS ONGOING PROBLEMS WITH THE 2003 GMC ENVOY SLT XL.*MR FUEL FLOWS OUT OF THE TANK WHEN PUMPING. THE DEALER HAD TOLD THE CONSUMER TO PUMP SLOWLY, THEY REPLACED THE EMISSION CANISTER VENT SOLENOIDS, REPLACED THE TANK NECK/HOSE AND REPLACED THE LEFT TANK. ALTHOUGH THESE COMPONENTS HAVE BEEN REPLACED THE PROBLEM STILL EXIST. THE SERVICE MANAGER CAME ACROSS A SERVICE BULLETIN THAT INDICATED THERE WAS A PROBLEM WITH THE ENVOY LIKE THE CONSUMER EXPERIENCED. HE STATED HE WOULD ORDER THE FILLER UPPER PIPE ASSEMBLY AND LOWER HOSE ASSEMBLY. IF THIS REPAIR DOES NOT ALLEVIATE THE PROBLEM THE CONSUMER REQUEST A REFUND OR A REPLACEMENT VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083532July 23, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, ELECTRICAL SYSTEM:HORN, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER TOOK THE VEHICLE IN TO HAVE THE BALL JOINTS REPLACED AT THE DEALER. AFTER RECEIVING THE VEHICLE BACK CONSUMER FOUND THAT THE HORN NO LONGER WORKED. ALSO, DEALER EXAMINED THE VEHICLE AIR BAG MODULE WAS DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082530July 23, 2004
FUEL SYSTEM, GASOLINE
2003 ENVOY SLT---WHILE FILLING GAS TANK, NOZZLE KEEPS CLICKING OFF, THIS HAPPENS EVERYTIME I GET GAS, REMEDY, TURN GAS NOZZLE UPSIDE DOWN,BROUGHT TO DEALERSHIP ONCE, MALOUF, NORTH BRUNSWICK SAYS NOTHING WRONG, WILL BRING BACK AGAIN. ALSO, WHEN STARTING OR TURNING OFF VEHICLE I GET A STRONG ODOR OF GAS, WILL BRING TO DEALERSHIP ATTENTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082228July 19, 2004
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
REAR HATCH STRUTS ON 2003 GMC ENVOY FAILED WITHOUT WARNING. DOOR COULD HAVE FALLEN AND INJURED FAMILY MEMBERS. IT IS TOO HEAVY TO LIFT. DEALER SAID PART WAS ON 7 DAY BACKORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082068July 13, 2004
VISIBILITY, POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH VEHICLE'S WINDSHIELD WIPERS.*MR THE CONSUMER NOTICED THAT EVERYTIME THE WINDSHIELD WIPERS WERE USED, THEY WOULD BOUNCE ACROSS THE WINDSHIELD SO MUCH THAT THE CONSUMER WAS UNABLE TO SEE AND IN ORDER FOR THEM TO BE USED, THE CONSUMER HAD TO KEEP TURNING THEM ON AND OFF TO SEE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FOUR TIMES TO HAVE THE WIPERS ADJUSTED AND REPLACED. THE LAST TIME HOWEVER, IT WAS DETERMINED THAT THERE WAS A BOW IN THE WINDSHIELD AND IT NEEDED TO BE REPLACED. AFTER HAVING THE WINDSHIELD REPLACED, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. THERE WAS A FILM ON THE WINDSHIELD AND WHEN THE WIPERS WERE USED, THE CONSUMER COULD NOT SEE PROPERLY. ON TWO OCCASIONS THE 4WD/A4WD LIGHT ILLUMINATED AND THE VEHICLE WAS STUCK IN 4WD AND THEN ALL THE LIGHTS WENT OUT AND THE TRANSMISSION WAS SLIPPING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE COMPUTER HAD TO BE REPROGRAMMED. THE CONSUMER ALSO STATED THE REAR WIPERS FAILED AND THE DEALER FOUND A NUT LOOSE AND THE FRONT WASHER HOSE DID NOT WORK AND THERE WAS A KINK IN IT. THERE WAS NOISE COMING FROM THE WINDOWS, ALTHOUGH THE DEALER SAID IT WAS COMING FROM THE MIRRORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081882July 13, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT HIT A GUARD RAIL, FLIPPED OVER SIX TIMES, AND LANDED UPRIGHT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED NECK AND BACK INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10081011July 13, 2004
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, VISIBILITY:GLASS, SIDE/REAR
THIS WAS ORIGINALLY SUBMITTED ON 10/14/2003, BUT BECAUSE I DON'T SEE IT ON THE NHTSA WEB SITE, I AM RESUBMITTING: THE LIFTGATE WINDOW OF 2003 GMC ENVOY XL EXPLODED/SHATTERED WHEN I TRIED TO OPEN IT BEYOND THE FIRST FEW INCHES. A SHOWER OF GLASS RESULTED IN A SEVERE FACIAL LACERATION TO MY 4-YEAR OLD DAUGHTER. THERE IS NO WARNING WHATSOEVER ON THE WINDOW OR IN THE VEHICLE OPERATING GUIDE REGARDING SUCH A DANGER. THIS DEFECT IS A MAJOR DANGER THAT COULD HAVE RESULTED IN EVEN GREATER PHYSICAL INJURY AND HAS LEFT A SCAR ON MY DAUGHTER'S FACE. *LA
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10081732July 12, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR PASSENGER SIDE DOOR WAS DEFECTIVE AND WAS REPLACED AT LEAST 3 TIMES. SINCE THE LAST REPAIR THE DOOR LOCK WAS DEFECTIVE AGAIN. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER FOR THE SAME REPAIR. CURRENTLY, PASSENGER'S REAR DOOR WAS DEFECTIVE AS WELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081744July 12, 2004
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM SHUT DOWN WHILE DRIVING 45 MPH ON THE HIGHWAY. THERE WAS NO WARNING. CONSUMER CALLED FOR A TOW TRUCK SO THAT THE VEHICLE COULD BE INSPECTED. THE ENTIRE ELECTRICAL SYSTEM HAD TO BE REPLACED AND UPDATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080785July 11, 2004
AIR BAGS:SIDE/WINDOW
THE SIDE IMPACT AIRBAG FAILED TO DEPLOY IN VERY SERIOUS SIDE COLLISION. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10080737July 10, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
MY FRONT TIRE HAD A LEAK AND WAS DOWN TO THE RIM. I WAS ON A LEVEL SERVICE AND AN IDEAL SPOT FOR ONE TO CHANGE A TIRE. I READ THE SERVICE INSTRUCTIONS SEVERAL TIMES AND FOLLOWED THEM EXACTLY, BUT COULD NOT GET THE SPARE TIRE OFF OF THE SUV. THE SECONDARY LOCK WOULD NOT COME OFF. I ENDED UP CALLING AAA TO COME OUT AND TRY AND HELP. THE TECHNICIAN SAID THAT HE HAD SEEN THIS ON OTHER ENVOYS/TRAILBLAZERS, BUT NOT TO THIS EXTENT. HE WORKED ON IT FOR ABOUT 30 MINUTES WITH NO LUCK. FINALLY, HE HAD TO FILL IT UP WITH AIR AND I HAD TO DRIVE TO THE NEXT GAS STATION TO FILL IT UP MORE. I HAD TO KEEP DOING THAT UNTIL I FOUND A PLACE THAT COULD JACK UP MY CAR AND FIX THE TIRE ON THE SPOT (WITHOUT USING THE SPARE). I STILL CANNOT GET THE SPARE OFF OF MY TRUCK. I AM VERY UPSET WITH THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076184July 6, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE AT 25 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE MANUFACTURER DID NOT EXCEPT RESPONSIBILITY. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10074394July 6, 2004
ENGINE AND ENGINE COOLING
WHEN THE VEHICLE WAS STARTED A TICKING NOISE WAS HEARD FOR 1-2 MINUTES. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM COULD NOT BE DUPLICATED AND THAT THE VEHICLE WAS OPERATING NORMALLY. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079192July 2, 2004
AIR BAGS
I WAS IN A CENTER FRONTAL IMPACT ACCIDENT AT 35-40 MPH WITH A VEHICLE THAT PULLED IN FRONT OF ME (T-BONE ACCIDENT) AND MY AIRBAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10079942June 25, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SEVERAL MONTHS AGO WHILE DRIVING AT ANY SPEED AND WHEN DEPRESSING THE BRAKES CONSUMER FELT PULSATION IN THE BRAKE PEDAL. CURRENTLY, WHEN THE BRAKES ARE DEPRESSED THE PULSATION IS VERY SEVERE. DEALER HAS MADE AN APPOINTMENT TO EXAMINE THE VEHICLE. PULSATION OCCURRED FIFTY TIMES IN THE LAST FEW MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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